Difficult episode, Excellent Result! We contracted Indy Soft Water for a new Reverse Osmosis…read moresystem, and unfortunately our new countertop was damaged, accidentally. Their insurance company came through 100%, after some negotiation, and our countertop company had difficulty, and very soon had a 100% successful installation! We've used Indy Soft for water softener repairs, and we loved the attitude of their techs, so we went with them on R/O too, and are quite happy with the results! Thanks Indy Soft for sticking with it through this lengthy and happy Result! -Greg McLochlin

Smooth installation with great customer service. Andy took great care to ensure the water tank and…read morebrine tank went smoothly Without any issues and accommodated my requests as well.

I fully trust and appreciate the Aqua System company. I am compelled to leave a review after…read moreseeing their people work on a problem we had with silicon resin beads filtering into our water supply from our soft water system. Understand, our system had NEVER been serviced since it was installed decades ago. After talking with the people in the store, I tried to replace the resin bed myself. With no skills of this kind, I pestered the employees over and over again before I made the exchange for a new resin bed. They were fully interested in solving my problem and took a model system apart in front of me several times before I had the courage to try it on my own at home. Through the many demonstrations, the team members never once let me see any sign of disgust or aggravation with my incompetence. I don't know how they kept from rolling their eyes. I eventually scheduled a service call due to a possible problem with the replaced resin bed. Eventually, we had to have a second service call before the problem was corrected. After all of that, I received a call from Jon, the Greenwood store manager, the morning after the system was fixed. The technician that had been at our house the day before had explained that the need for the service call was possibly due to a fault with the replacement resin bed. The company is not charging us for the service calls. This is not the kind of service that I am used to seeing in our world any longer. This company is in the business of making happy customers. I love my water!

After moving to a new house, I was horrified at my water quality. The search for a good water…read moresoftener company began and I quickly chose Aqua Systems. I was overwhelmed with the idea of such a big purchase but the company explained all of their price options, their rental program, and a rent to buy program. They made it so easy and affordable. They quickly came out for the installation and I haven't had any problems since. My water quality is SO much better now. I'm very happy with my choice to use Aqua Systems!

Cooper's Water is the company that installed our under-sink water filtration system -- they were…read moregreat then, and they're still great now. After neglecting our reverse osmosis water filtration system for five years, we (finally) made an appointment for service. The appointment was the next business day -- Jaden, the technician, obviously does this a LOT and knows all the tricks. He showed up on time, texted when he arrived (as I requested), was courteous and professional, and changed the filters AND the membrane in under half an hour! He also kept his voice quiet, since His Goatness was sleeping, which I really appreciated. Still five-star service!

I used Cooper's to install an RO system several years ago. Initially, all went well, but I was…read morediscouraged when the RO spigot began to chip after 6 months or so. Recently, I asked them to replace all filters in our RO system, which was overdue. While the technician was pleasant, I was upset that the cost was $368 in total for materials and about 15 minutes of his time. To be fair, that included replacing the membrane, but they have become substantially overpriced based on my research. Between the poor quality of the RO spigot and the high cost, would not recommend.

I'm really pleased with the service provided by Advantage Water Conditioning. A plumber came to my…read morehome and told me that I need a new water softener because there was resin in the toilet bowls and toilet tanks throughout the house. I called Advantage Water Conditioning who came out and diagnosed the real problem. The current water softener needed a new water softener distributor because the current water softener distributor was cracked. Advantage Water Conditioning replaced the water softener distributor which is working very wel and saved me a couple thousand dollars. Advantage Water Conditioning didn't sell me something I didn't need but instead resolved the issue with the repair. That is what you can expect with Advantage Water Conditioning. I highly recommend this Company. You won't be disappointed. Excellent customer service, quality, and value.

Terrible Installed an RO system at my home that leaked all…read moreover and flooded the cabinet. Said they will not be responsible. There are better choices out there. Chose smart.

We had a great experience with Weilhammer Plumbing and would definitely recommend him! After…read moregetting several quotes for a new water heater and water softener, Weilhammer Plumbing offered the best price by far without sacrificing quality or service. From start to finish, he was professional, knowledgeable, personable, and easy to work with. After the installation, we did have an issue with the water softener, but what impressed us most was how he handled it. He made it a priority to come back out, correct the problem, and made sure everything was working properly. It's refreshing to work with someone who not only offers fair and reasonable pricing but also stands behind their work. Great customer service, great communication, and a great overall experience. I would absolutely use Mr. Weilhammer again and highly recommend him!

I didn't actually pay for service, but they just talked to me on the phone after sending over some…read morephotos to get my issue fixed. World class service the world needs more of.

SCAM. SXAM. SXAN. SCAM. SCAM. SCAM. Let me start off by…read moresaying I live in Florida and this easy water company I'm not even licensed to work in Florida or sell units here in Florida. This company has to be the biggest liars scammers ever They guarantee their water filter units to remove the sulfur, iron smell from your water 100 % but its all BS. I bought the system for almost $2300 it only worked for about a week and a half before I started getting sulfur and iron smell again I had to add peroxide to the system manually which is part of the reason why I got rid of my last system because my representative Jason said that I would not need to use salt or peroxide for his system but it turns out that everything he said was nothing but a big lie. I performed all the tests that Jason asked me to do for my system and at the end he wants me to invest in yet another system of peroxide to add to this already not working the system to make it work after being told that I didn't need any salt or peroxide to make the system work. I asked for a full refund he refused to give it to me after he said his Company has been in business for 37 years. They must be used to dealing with Indiana Water and not Florida water they aren't even licensed to sell systems down here in Florida... SCAM...SCAM...SCAM.. SCAMMERS

I am commenting today just about the sales process. The sales rep, John, was friendly,…read moreinformative, great with follow up and not pushy. He was very quick to respond to my countless questions and explain things in a way that I could understand. The entire purchasing process was a great. Highly recommend this team. I'll be sure to leave a review about the product once I've had it for a while.

We called Aqua plumbing back in January because of issues with our hot water. Pat came out the next…read moreday and explained we had a leak somewhere. Once the leak was located, in the dining room under the concrete, Pat and Mary came out two days later and fixed the leaking pipe ($4,000). Pat explained thoroughly what he did to fix it and showed me pictures of before and after. Yay I could finally take a long hot shower. Fast forward two months later and I'm taking short lukewarm showers again. We called aqua plumbing and they came out 2days later. The copper pipe had another leak an inch from the previous repair. Just my luck it wasn't covered under warranty. Pat sat down with me and explained the new situation and said he was going to fix the new leak with No charge to me. It showed me that there are still honest good people out there and their names are Pat and Mary. If you are needing a plumber Pat is a stand up guy and I highly recommend them. I will make sure everyone in our HOA knows to call Aqua Plumbing with any issues. Thank you again, 10 stars .

Excellent work. Had never used them before and found them as a provider for my water heater's…read morewarranty. Quick, accurate, had the parts on the truck so it was a quick repair at a reasonable price. Been over a week and the water heater is still working great. Will definitely use them again.

We experienced a drain line leak that caused damage to our flooring. The company repaired the line…read moreand provided written assurance that the full situation would be taken care of (they confirmed in writing that they will take care of mitigation and floor repairs and confirmed in writing). Three months later, the repairs not done. The flooring has not been restored, parts of our home are still unfinished, and communication has been minimal despite multiple attempts to follow up and now they are refusing to cooperate. What has been most concerning is not the issue itself, but the lack of follow-through after responsibility was acknowledged in writing. This has resulted in an ongoing disruption to our home and a very frustrating experience. If you choose to work with this company, I would strongly recommend documenting everything clearly and confirming responsibility in writing before any work begins.

Best company recommended by Winthrop Supply & Cooper Water owner who know who can provide top…read moreproducts & servicein the area! Jacob Bills drove from a downtown job to my home & promised he'd be the "water guy" ...his installer arrived next business day & began the process which culminated by father, David, plumber extraordinaire~ who also installed sink & cabinetry & will be doing work in the near future for a guest bathroom. Wonderful to experience neat people! Welcome any time...so very fine & appropriate w/product to match compliments. They transformed bacteria & choliform in well water to become soft & drinkable.

I recently had a watering system installed by Aqua System…read more Jim came out to look and he was not only professional, but also very informative and outlined my options and what the process would entail. I received a quote within a day. I was also having sod placed at the same time and Jim worked effectively with those landscapers so that they could coordinate their efforts. Plumbers came to my house to run a pipe outside. They were very accommodating with scheduling and the process was seamless. The installation was scheduled. The team was on time and installed the necessary heads. There were several things that needed to be adjusted which they promptly did within a day or 2. The foreman, Anthony, was professional and a pleasure to work with. Overall, the whole process was efficient with superb professionalism, and with very pleasant people. I look forward to seeing how well it works next Spring. If the functionality parallels the customer service, I am sure to be very satisfied.

I've had the water system for many years. The past 2 years the quality of customer service has…read moredeteriorated. Today was the last straw. I attempted to schedule salt delivery June 15. It was scheduled for today, June 24. The delivery schedule was from 8 a.m. to 5p.m. A nine hour window for service. Text and calls went unanswered to get a time frame. At 4 pm I contracted with another company for future salt delivery. I don't know if the aqua systems sold, they grew too fast, what happened but it is disappointing. Clearly providing good customer service is no longer a priority. I do not recommend.

They have the lowest prices for bottled water and salt for my Kinetico water softener. Highly…read morerecommend them!!

Great company for all your soft water needs! I think they may also be able to help select the right…read moreequipment also if you do not have a water softener but need one. Highly recommend this local family owned business! Sandra