Appt made with Kenetico 2 weeks in advance. Told service visit would be between 1p and 5p. Said I…read morecould video the process so I could do it in the future. No show at 4:40 so I called. Found out tech would be here around 5:30. He arrived. Didn't give me time to video. When I asked if filter was ok to use, he didn't look at it, just said, 'we will see' installed it and out the door he went. Terrible experience.

This place is pretty pathetic, the installer was a real jerk to my wife but did apologize after I…read moretold him I was leaving work to have some words with him. Also they leave all the old equipment and softener at your house so I guess they expect you to get rid of it.

Installed a new gas water heater. Excellent workmanship and unbeatable pricing. When I need a…read moreplumber I will check with Niles 1st to see if he can do it.

From the owner: Specialties: Locally-Owned, Locally-Operated, Commercial,…read moreResidential. Services: Water Softening Equipment, Commercial Water Treatment, Water Treatment Equipment, Salt Delivery, Reverse Osmosis, Water Testing, Hard Water Treatment, Drinking Water Systems. Brands: Aqua Flo, Hydrotech, Novo, Petwa, Watergroup.

Austin was extremely helpful. Couldn't have asked for a better technician. Went above and beyond…read more Great company!

We have been using Indy Soft Water for over six years, since we moved to the area. They replaced…read moreour water softener several years ago and installed a reverse osmosis water system for us last year. We have them come for maintenance each year. Their employees are experienced, thorough, professional and courteous. We highly recommend them

Excellent work by Steve Morin Plumbing…read more They were competitive on price, very responsive to my Inquiry and offered additional advice such as using a water heater pan and flushing my water heater. Highly recommended.

Steve called me almost immediately after I submitted my project. He had an opening in the afternoon…read moredue to a reschedule and sent his son Jesse out to take a look. He quickly diagnosed my toilet leak and fixed it. They also looked at my water heater and made some recommendations. Would absolutely use them again.

SCAM. SXAM. SXAN. SCAM. SCAM. SCAM. Let me start off by…read moresaying I live in Florida and this easy water company I'm not even licensed to work in Florida or sell units here in Florida. This company has to be the biggest liars scammers ever They guarantee their water filter units to remove the sulfur, iron smell from your water 100 % but its all BS. I bought the system for almost $2300 it only worked for about a week and a half before I started getting sulfur and iron smell again I had to add peroxide to the system manually which is part of the reason why I got rid of my last system because my representative Jason said that I would not need to use salt or peroxide for his system but it turns out that everything he said was nothing but a big lie. I performed all the tests that Jason asked me to do for my system and at the end he wants me to invest in yet another system of peroxide to add to this already not working the system to make it work after being told that I didn't need any salt or peroxide to make the system work. I asked for a full refund he refused to give it to me after he said his Company has been in business for 37 years. They must be used to dealing with Indiana Water and not Florida water they aren't even licensed to sell systems down here in Florida... SCAM...SCAM...SCAM.. SCAMMERS

I am commenting today just about the sales process. The sales rep, John, was friendly,…read moreinformative, great with follow up and not pushy. He was very quick to respond to my countless questions and explain things in a way that I could understand. The entire purchasing process was a great. Highly recommend this team. I'll be sure to leave a review about the product once I've had it for a while.

Trying to get a service appointment as an existing customer (with a service plan) is disappointing…read more The AI assistant is cumbersome and the human customer service representatives (I had to be transferred twice) sound as though they would rather have a root canal than assist with scheduling an appointment. Even when the appointment was scheduled I was told that I wouldn't know if the service would be a morning or afternoon appointment until the day of. I don't believe I could feel anymore unappreciated as a customer.

Don't ever use Culligan for service repairs. It is a rip off!! The instructions the salespeople…read moreprovide on changing the water filter on the softener are wrong. Then, when a customer like me calls in to get the proper instructions, you will get rerouted to people who do not know what they are talking about. Then, they will want you to set up a service call for $144. This is just to drive to your house. Then, the technician will tell you how to do it yourself and then you will get charged another $65.90 for a labor charge for doing it yourself. Why can't the customer service people just tell the customers how to do this for "free" over the phone? Because they want you to spend $209.90 on instructions they should have given you for "free" when buying this very expensive system. Here are the proper instructions, so you do not have to waste $209.90. Proper Instructions for Changing out a Water Filter for the Blue Canister hooked up to your Water Softener: 1). Close hot water valve. 2). DO NOT close cold water valve. 3). DO NOT PRESS THE RED BUTTON on top of the blue canister!!! 4). Run hot water out in sink. 5). Unscrew blue canister. Remove and replace water filter. 6). Screw blue canister back on. 7). Turn on hot water valve. 8). Run hot water. Check for leaks. DO NOT PRESS THE RED BUTTON on top of the blue canister!!! If you follow these instructions, it will not spray all over you or the wall or the floor! Also, don't buy your salt or filters or accessories from Culligan! They are too expensive. Just go to Meijer or a Menards and it will save you lots of money!

We wanted to replace our existing traditional water softener with a saltless system from…read moreEarthSmarte Water to avoid having to carry the heavy bags of salt down to our basement. While the initial price (~$6000) was high, the ability to avoid continuously adding salt seemed to make it worthwhile. We are on well water and after testing EarthSmarte said they could handle all the iron in our water as well as removing the calcium. Once they installed the system, however, we quickly found out that their system was in fact not up to the task. After some back and forth, and some adjustments, EarthSmarte declared that we would need to add in a salt-based softener (at a cost of $380) to address the issue, putting us right back where we started, except with a less efficient and less effective system. In the end we were out a lot of money, and had nothing to show for it.

From the owner: EarthSmarte Water of Indiana is the leading provider of alkaline water systems in Indianapolis, IN…read more Our NO SALT water treatment system is different from most systems on the market. In addition to being a no saltwater treatment system, it does not require any water filters. Many states around the country are banning water filtration systems that require salt due to the ecological impact. Our whole house, hard water treatment system will give you the benefits of alkaline water minus the damage to the environment, your water pipes, and your health. We offer financing options so you can get alkaline water from every faucet in your home now. Call us today to request your FREE water test or visit our showroom to get started on your water treatment installation.

Cooper's Water is the company that installed our under-sink water filtration system -- they were…read moregreat then, and they're still great now. After neglecting our reverse osmosis water filtration system for five years, we (finally) made an appointment for service. The appointment was the next business day -- Jaden, the technician, obviously does this a LOT and knows all the tricks. He showed up on time, texted when he arrived (as I requested), was courteous and professional, and changed the filters AND the membrane in under half an hour! He also kept his voice quiet, since His Goatness was sleeping, which I really appreciated. Still five-star service!

I used Cooper's to install an RO system several years ago. Initially, all went well, but I was…read morediscouraged when the RO spigot began to chip after 6 months or so. Recently, I asked them to replace all filters in our RO system, which was overdue. While the technician was pleasant, I was upset that the cost was $368 in total for materials and about 15 minutes of his time. To be fair, that included replacing the membrane, but they have become substantially overpriced based on my research. Between the poor quality of the RO spigot and the high cost, would not recommend.

Roby's provided quick service, free quote and installation was painless. The hot water heater went…read moreout... and I was back to taking hot showers in a day or two. Their price and warranty was fair. Recommend them.

I previously worked at robys back in 2001 and Brad was the best boss I ever had..Robys plumbing…read moreworking environment was top notch . Super professional and super helpful for my transportation and schooling