I fully trust and appreciate the Aqua System company. I am compelled to leave a review after…read moreseeing their people work on a problem we had with silicon resin beads filtering into our water supply from our soft water system. Understand, our system had NEVER been serviced since it was installed decades ago. After talking with the people in the store, I tried to replace the resin bed myself. With no skills of this kind, I pestered the employees over and over again before I made the exchange for a new resin bed. They were fully interested in solving my problem and took a model system apart in front of me several times before I had the courage to try it on my own at home. Through the many demonstrations, the team members never once let me see any sign of disgust or aggravation with my incompetence. I don't know how they kept from rolling their eyes. I eventually scheduled a service call due to a possible problem with the replaced resin bed. Eventually, we had to have a second service call before the problem was corrected. After all of that, I received a call from Jon, the Greenwood store manager, the morning after the system was fixed. The technician that had been at our house the day before had explained that the need for the service call was possibly due to a fault with the replacement resin bed. The company is not charging us for the service calls. This is not the kind of service that I am used to seeing in our world any longer. This company is in the business of making happy customers. I love my water!

After moving to a new house, I was horrified at my water quality. The search for a good water…read moresoftener company began and I quickly chose Aqua Systems. I was overwhelmed with the idea of such a big purchase but the company explained all of their price options, their rental program, and a rent to buy program. They made it so easy and affordable. They quickly came out for the installation and I haven't had any problems since. My water quality is SO much better now. I'm very happy with my choice to use Aqua Systems!

Water heater went out and LD smith sent out someone within a couple hours of my call. They put a…read morewater heater on hold for me in case the issue wasn't a quick fix so they were able to replace it same day. Mason was knowledgeable, approachable and efficient! I even had him quote me for some future projects and pricing seemed very reasonable. Found my new go to plumbing team.

Do not use this company if you do make sure you request the best technician they have I'm not sure…read morewhat the technicians fault I believe it was American Home Shield fault for disallowing what really needed to happen I had a tub that would not stop leaking out the spout and they would only approve the slight Band-Aids to get it done they said we'd have to open up the back of your wall and I said that's fine they wouldn't do it they denied the claim. LD Smith Plumbing ended up pushing down a stopper in my tub drain and it rotted out in underneath my Foundation I wonder whether they hire capable people are not

This company is the most professional water softener company I have ever worked with. They are top…read morenotch in what they do! I would recommend them to anyone. Took out our system because we moved out of our rental and the gentleman who came to do this was pleasant, professional, and very careful. Thank you for your service!

We always have great service from our delivery guy! We had well water so Culligan brings the red…read moreout- the softener and our drinking water to the door! Couldn't be more pleased with the service

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

My father is in ICU, we had a plumbing issue and I called this company. They said they would send…read moresomeone out the next day. Meanwhile late in the day someone from my Dad's church volunteered to come and look at the issue. The issue is fixed. I called the grateful plumber as soon as I had a chance , because of everything that is going on. The voice mail said that cancellations done in less than 24 hours would still require the service fee. I left a message and cancelled the appointment then I get a text that their service guy is on his way. I called back and talked with the owner I'm assuming and he said he is charging us a service fee anyway. That it was too late to call off his guys and that they had been holding this spot for me. Terrible customer service and interaction.

Had a serious drain clog and it was fixed promptly and professionally. Tech was friendly and…read moreprofessional. Winters isn't the least expensive plumbers around, but they do excellent work and respond quickly.

A job that should have taken two days took four. A larger job in an older home that required…read moretearout and some redesign. Office put additional pressure on workers to finish the job. Had to fight to get them to return for a full day on the third day. Probably needed 2 HQ people from start to finish. Effort: good when on site, full day effort Tearout: good, did cut an electrical line. Fixed Engineering and design: just fair Quality of material: excellent,no leaks Price: competitive

Great service and great quality! We have a softener system and Reverse Osmosis system with Frey and…read morethey are professional, quality and honest company. I highly recommend them.

Great family owned local business. I believe they service Marion and Hancock counties with…read morelocations in Greenfield and New Palestine. They can handle all your water needs from water softners, water heaters, pools, water purification, etc. I have personally used them to install my water heater and I rent a water softner from them. My parents also rent a water softner from them and buy their salt from the New Pal location. Back in the day, they used them for our pool needs too. Everyone is helpful, friendly and on time. What I love the most is that they are typically the cheapest around. They don't price gouge and mark things way up. When they installed my water heater, they were $700 cheaper than a plumber!

My initial encounter w/RRP was Mon, 6 Jul 2026 for a free estimate on my water heater (WH). Jason…read moreLee (Owner) came personally for that consult (pleasant surprise!) along w/a H.S. Intern, Ray. I'd plan'd on repair'n the WH myself & brought parts to do that, but broke my arm in a car a$$ident before I could get DIY done. I began research'n plumbers...RRP stood out in every search. After speak'n w/Jason during our consult, I was really impressed w/his genuine approach to giving me options, including install'n the parts I already had. I chose to replace the WH...my unit was quite old & I'd repaired the same parts a few times before. The price Jason quoted me was right on point w/my research & he didn't upsell but suggested some things that would be of benefit to me. I finally pulled the trigger & had WH installed Tue, 14 July 2026...had to prepare for this big purchase & checkout competitors...‍but ya know how your gut just tell ya someth'ns rite‍ Jalen main installer, Dylan tech (picked up the new WH) & Ray (H.S. Intern) from RRP arrived & WOW they really worked in unison...getting everything out, installed & cleaned up w/in 2hrs. Jalen & Dylan speak so highly of Jason & RRP! Plz let me not forget to mention Kodi who also kept communications go'n for RRP thru text, etc. I've got HOTT Water again & a new plumbing crew that I'll be com'n back to & recommend'n again & again THANK YOU RAPID RESPONSE CREW‍‍ Semper Fidelis

Water heater stopped giving hot water last night and Rapid Response were literally rapid! Jason Lee…read moreand Jalen Coleman showed up promptly, professionally, and were informative. The work overall took a few hours but I am now enjoying hot water! I am so thankful for their expertise during this stressful time!

Great experience with Cooper's. They installed and system and changed the filters. Jaden is the…read morebest technician I've ever had. He was punctual, great at communicating, very nice, and helpful. He was so careful to keep things clean and tidy, which I really appreciate also.

I used Cooper's to install an RO system several years ago. Initially, all went well, but I was…read morediscouraged when the RO spigot began to chip after 6 months or so. Recently, I asked them to replace all filters in our RO system, which was overdue. While the technician was pleasant, I was upset that the cost was $368 in total for materials and about 15 minutes of his time. To be fair, that included replacing the membrane, but they have become substantially overpriced based on my research. Between the poor quality of the RO spigot and the high cost, would not recommend.