I had a whole-house filtration system put in 2023. It broke last week, I called Avon, and they said…read moremy system was out of warranty because it was a 2016 model. It was presented as new to me. Has anyone else had this issue? I have grounds for a consumer fraud claim under Indiana law. I will file a complaint with the Indiana Attorney General's Consumer Protection Division. I will also contact my attorney for misrepresentation and fraud. Franklin Electric assumed all liability when it purchased Aqua Systems.

My new condo has a whole house water softener. I paid Aqua Systems a monthly maintenance fee to…read moreservice. When first maintenance was due, I received an unexpected form email stating "my package was on the way" the next day. The next day I received a form email stating "delivery of my package could not be completed." When I called Aqua to ask about the emails, Aqua said the emails were notification of a service call that I did not know about, that they thought I'd be home to let them in, that they couldn't park when they arrived unexpectedly, etc. We agreed to reschedule service and Aqua agreed to ask if I'd be home before they came. Weeks went by. When I called the 4th time to reschedule and threatened to cancel the contract, Aqua responded by email they would cancel my contract as they have few customers in my area. I called Aqua to say I had prepaid for maintenance that they did not provide. Aqua agreed to refund 3 months of fees. I would not recommend this company because of poor customer service.

Needed water heater replaced. They were able to come the next day, took the time to not only do the…read morejob, but to make sure that any previous problems were fixed. They noticed issues with placement and exhaust, and they corrected these and let me know about their fixes to prevent future problems. Very kind people. Water is now easier to control the temperature of, and I have the peace of mind that the water is now clean and that I shouldn't have to worry about the water heater for quite some time! Pricing is what it is, not their fault everything is as expensive as it is right now.

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

Outstanding Plumber! We are new to Brownsburg and a coworker recommended Cornwell's. Their pricing…read moreis very fair, scheduling was easy, and the work was top notch! We needed an expansion tank installed on our hot water heater and the first plumber we called, quoted us an absurd amount. We called Cornwell's; the price was good and what we expected. The technician that came out was helpful and knowledgeable. He told us some things we should consider doing in the future but did not try to oversell us on anything. I wish I found Cornwell's the first day we moved to Brownsburg. They will be the only plumber we call from now on.

Great service and follow up. Water Leak detection system installed along with improved hot water…read moredelivery. No problem with necessary follow ups. Ryan in the office was extremely helpful. Our plumber Kyle was very knowledgeable. This is how good business should operate. So glad we chose Cornwell Plumbing.

Absolutely terrible product. The RO system stopped working, beeped continuously and would not…read morereset. We had multiple techs out over several months who were not knowledgeable and misinformed us. When complaining to the manager they tried to upsell us and even tried to charge for service calls.

Installed a new gas water heater. Excellent workmanship and unbeatable pricing. When I need a…read moreplumber I will check with Niles 1st to see if he can do it.

They installed a water softener in my home. Friendly, on time, and professional. Would recommend.read more

Great job and price on the water softener. The price was less than other quotes and did a great job…read morewith no mess.

From the owner: C&J is a family-owned and operated business, with a dedicated staff, and a long list of satisfied…read morecustomers. C&J Water provides quality water at affordable prices to central Indiana residents. Certified Water Specialists work to solve water issues with the best treatment solutions for your home. We offer competitive prices, without compromising the integrity of our services. Because our water treatments are done with only the latest products in water treatment technology, you are ensured to get the most out of your money. We have also licensed water well technicians, so we can perform services that other treatment companies cannot. Our company can do everything from well cleanouts to installing reverse osmosis systems for your home. For any and all of your water needs, we can help.

Easy to schedule an appointment, and offered a convenient timeframe for arrival (several hours vs…read more1/2 a day or whole day of waiting!). They followed through and called 30 minutes before their arrival. The two technicians who showed up were friendly and conscientious. I was lucky my problem did not require any major overhauls, but should I need that in the future, I will give Cromwell a call.

This company took advantage of an elderly lady who doesn't understand anything about what they were…read moreselling. They charged her over $500 for a garage disposal replacement and disposal fee ( which was probably just tossing it in their dumpster )! And then tried to up sale other items at ridiculous pricing! Completely understandable business practices!

This is the best water treatment system. I now have great water. The price was very reasonable…read more Service is very good.

I went online to get a quote for a new watwe softener. online it says free quote sent to you by…read moreemail. after asking question after question then asking for email address it said you needed to provide name and phone number to get quote through email. I put that in and hit enter. it then said a rep would call me to set up a time to give me an in home quote. so they are nothing but liars because I have never received my quote through email email. they actually called to set up a time to come to my house.. I do not deal with liars and neither should anyone else. they are lying. where is my quote through email?

I have ordered several systems from this company over the years, but today will be my last time…read more Horrible experience. I called in to report that a filter housing blew apart--the bottom of the canister literally separated, something I have never seen before. When I spoke with a representative named Matt, I was having a hard time hearing him. I mentioned that and repeated what I thought he said, but instead of helping, he decided to yell at me with a rude attitude. When I asked to be transferred to someone else since he was clearly having a bad day, he hung up on me. This is what I've gathered: this company will not stand behind their products and doesn't even want to hear about it. Mind you, this is the very first time I've had an issue after spending thousands of dollars with them over the years. Instead of support, I was met with disrespect. From this day forward, I will take my business and referrals elsewhere.

The water housing on the controller cracked after 2 weeks on a brand new product, water everywhere…read more When calling for help Vance said he didnt know much about my 9100 system and they didnt keep that model around. The next day he was telling me it was my fault somehow. So now I have to pay the plumber to take it apart pay to ship it back and forth while they try and fix it. Not happy at all with this product and 1000% not happy with US water The plumbers tried to warn me the reviews tried to warn me so let me now try and warn you. If you have a problem even with a brand new product you are on your own