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    Empire Today

    1.7 (101 reviews)
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    Services - Empire Today

    Carpet binding

    Carpet installation

    Carpet removal

    4 More Services

    Carpet repair

    Carpet restoration

    Floor installation

    Floor repair

    Empire Today Photos

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    Recommended Reviews - Empire Today

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    9 months ago

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    Empire T.

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    3 months ago

    my carpet started to buckle up on the ends by the walls and it was overpriced. never came back out to fix the issue.

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    5 months ago

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    7 months ago

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    1 year ago

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    10 months ago

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    11 months ago

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    9 months ago

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    Page 1 of 3

    Ask the Community - Empire Today

    Review Highlights - Empire Today

    This last time they refused to use the same material and upgraded me to a better quality at no extra cost.

    Mentioned in 2 reviews

    Read more highlights

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    Reardon's Flooring - Carpet

    Reardon's Flooring

    (7 reviews)

    I hired Reardon to install carpet in one of my rental units and they did a great job. The edging…read moreand more challenging requests were completed well and the installers were professional and experienced. I was pleased with the work and the price. This is the second time I have worked with them and I would encourage anyone considering carpet installation to get a quote from them, you will not be disappointed :)

    WOW!!! What a different house now!!! We have a 110 year old…read morefarmhouse and it had disgusting carpet and old vinyl flooring that was more than 25 years old. Brian and Ray came out and put new vinyl sheeting down and JUST WOW!!!! It was 7 1/2 days of work for these poor guys because they had to tear up old nasty carpeted floors, put new sub floor down, level floors because they were just so uneven(as much as an inch and a half) but they did an AMAZING JOB. From the start of the project with Jamie who came out and measured, met us at the company and showed us the flooring, and to the end product with Ray and Brian who are very nice, professional, and easy going, it was just a great experience. I also want to thank Athena who I talked with at the company and on the phone. She is very sweet and helpful as well. The guys put trim down around our fireplace hearth tiles and where the foyer meets the dining room. And it was just a great call on their end to use the wood trim for the foyer and the black painted for the fireplace tiles. You want a job done, get Reardons Flooring!! We actually told them we wanted them back after the first of the year(2026)to put flooring down in 2 more rooms for us!!! They've got our business as long as they stay in business!!! Thank you Reardons!!!

    McCool's Flooring - Kitchen

    McCool's Flooring

    (11 reviews)

    I'm writing this about 2 years after having flooring installed on the entire downstairs of our…read morehouse. You'd think that having flooring installed would be a one-and-done type of thing, but we've had to go back and forth with McCool's for the past 2 years. It's been exhausting. The first time, we had issue with our floor planks separating just a couple of months after it was installed. We called them right away when we noticed the boards coming apart, and they ghosted us. Emails, phone calls, voice mails -- we could not get anyone to respond to us or acknowledge the issue. Finally, after calling their corporate office, we got someone to respond. We had to be persistent and forceful to get them to even respond to us, which is absurd. They said they'd send a contractor out to inspect. It was determined that the flooring was defective. OK ... so you sold us defective product? By this point we're livid but also tired of seeing our crappy, brand new floors that are coming apart, so we just wanted it fixed. The entire flooring had to be ripped up and replaced. Cut to several months later. Our second set of floors have been in about four months, and we noticed that there is an area of the floor that bows when you step on it. What in the ever living hell? How is it that we're finding more problems with this floor? So we had to contact McCool's yet again. Again, we had to play their game where they didn't respond for a long time until we started to involve corporate. A couple weeks later, they send someone out to fix the bowing. It turns out the contractor that McCool's originally sent to install our second set of floors did not do something they were supposed to do to reinforce the floor. It's been a few months since this second (and hopefully final?) incident with our floors. I'm hoping that we never have to deal with McCool's ever again. I get that mistakes happen during flooring projects -- that's not my primary issue with McCool's. It's the fact that, after we discovered the mistakes in our flooring, McCool's would not return our calls and voice mails to try to make the situation right without us having to go up the ladder and involve corporate, or without us having to leave multiple messages and follow up with them continually. That's incredibly bad customer service, and it's incredibly frustrating.

    Carmel McCool's is the place to buy carpet. Jason in the showroom, Darren and Nick on installation…read morewere fantastic. Pricing is straight forward, selection was great, and Jason was very knowledgeable. These installers were AMAZING. They were professional, friendly, talented, and hard working. Thank you. I highly recommend this company!

    Empire Today - carpetinstallation - Updated May 2026

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