I have been doing business with the warm hearth fireside store for well over 15 years. Debbie…read moreprovides amazing customer service and is so knowledgeable and helpful. In the past, I have purchased beautiful fireplace tools, screens, gas log sets and equipment for not only my indoor fireplaces but outdoor ones as well. I recently needed to replace my fireplace surround, and Debbie put me in touch with an independent contractor who installed the finished product. It turned out great, except after a few uses. I noticed there was some paint damage to the powder coating. Because it's under warranty, Debbie has been so helpful & has served as the conduit with the company who made this custom surround and has arranged for it to be uninstalled and sent back so the paint can be repaired at no cost to me. This is amazing! I cannot recommend this business highly enough. They will meet any and all fireplace needs, as well as grilling & BBQ equipment. Such a gem to have in La Mesa.

Very satisfied with the cast iron stove I purchased from the Las Mesa store. Carla was kind,…read moreinformative, and professional.

I called Best Appliance Service on a Saturday when my washing machine stopped working. I was…read moresurprised when Vlad responded immediately and came out the same day. He was upfront, honest, and transparent from the very first conversation about costs. I hate dealing with home repairs because so many companies take advantage of women, but that was not the case with Best Appliance Service. Vlad spent over an hour diagnosing the issue and could have easily pushed a costly repair. Instead, he recommended just buying a brand new washer based on what it would cost for him to fix it. He even fixed my microwave door, charged only the diagnostic fee, and followed up by sending links to washer recommendations. Finding a trustworthy business in 2026 is rare, but Vlad was honest, kind, and professional. He communicated clearly and truly went above and beyond. I will absolutely use Best Appliance Service again for any appliance repairs in the future.

Amazing communication, clear and upfront without automatic forms as part of the initial response…read more Timely and professional, took his time to diagnose the issue, review the diagrams and get the parts. Reasonable rates and explained the repair in detail. Give them your trusted business.

Kyle has now provided inspections for both our new home and our old home. Both times he provided…read moresuperior service - he helped educate us on the kind of chimneys we have and what to monitor for, as well as the conditions of our logs. He checked for gas leaks around the fireplace with a simple sensor that would beep irregularly if gas was detected. He also took helpful photos of any problematic areas so we could see it for ourselves and keep for our records. And a bonus, while we were chatting he gently swept and reorganized our fireplace so make it look so tidy! Definitely no upsell during any of this. Just a kind and competent human being trying to make this world a safer place. THANK YOU SO MUCH SWEDE!

I called Swede after noticing the many 5-star Yelp reviews. Terri returned my call and spent far…read moremore time discussing my options than I had anticipated. She pulled up my house from street view, and we talked about the specifics of my non-functioning fire place and chimney. I was very impressed with not only her thorough knowledge of the mechanics of fire places (she immediately understood my problem) but in the lack of a "hard sell" that many service providers seem to push. Terri even referred me to another company to get a quote on one of the repair options that Swede does not offer. This was so that I could get a very clear idea of what I was looking at, both cost-wise and service-wise. Do not hesitate to use Swede. Five enthusiastic stars for customer service. This is the way all small, family-owed businesses should be run!

Purchased beautiful gas logs from Farrell's. They ordered them and installed them. They look…read moregreat!! Good value, good customer service . I am a satisfied customer.

Tom was so kind and helpful. He knew exactly what was wrong and advised us of the best solution…read more Our fireplace now works great and is beautiful! We highly recommend Farrell's Fireside!

Highly recommend! Easy to book an appointment, and the…read moretechnician, David, communicated ahead of time to let us know he was on the way. He arrived as expected and was professional, personable, and very thorough with the cleaning. He was also respectful of our property. Awesome customer service overall!

David and Trevor did an excellent job cleaning the HVAC air ducts (9 total), as well as the…read morefilters, and cleaned my dryer vent. They texted & called me 25 minutes before arrival. When they arrived they immediately asked if I wanted them to wear the shoe protectors & explained the process. They confirmed the number of vents and showed me the cost before doing any work to make sure I was fine with the price. The actual cleaning took them about 1.5 hours. When they were done they did a walk through inspection with me to make sure nothing was wrong. They showed me before and after photos of the ducts and vents. The HVAC ducts/vents had not been cleaned for 4 years. David and Trevor were very professional, informative, and efficient. I am very satisfied with their work and would use them again.

After a different fireplace repair company charged us $70 to show up and say they wouldn't even…read moretouch our older gas fireplace, we were put in touch with Marco of SBG through the good folks at The Warm Hearth in La Mesa. He not only was very familiar with our unit and had the parts on hand, he was able to squeeze us in on CHRISTMAS EVE. Upfront pricing, only fixed what was necessary, and it now runs like new. It's hard to find excellent customer service and expertise these days and I couldn't possibly recommend this company any more highly.

Great job!! Install went quick and they did a great job! Very friendly and professional! Gave us…read moretips on how to keep the glass clean - very happy customer! Would definitely recommend them - very happy with the price, very reasonable! Thank you !

We loved working with Paul on our fireplace remodel. He was so helpful through the entire process…read moreand helped bring our vision of using decorative ceramic tile into reality. He is clearly very talented with masonry as he was able to pull off this complicated job flawlessly - all in one day. He also does a superb job of keeping the work area sectioned off from the rest of the house. Would highly recommend to anyone looking to spruce up their fireplace.

Paul and his team recently redid our "stock" fireplace and turned it into a beautiful center piece…read morein our home. They were fast and efficient, clean and careful, friendly and professional. We would highly recommend Paul and his team for any work you may be considering. I am so in love with my newly designed fireplace. 10 Stars for sure! I am in awe of the minimal invasion and fantastic workmanship. Thank you, Paul!

First of all, This review is based on help they offered not their actual work. I called him in…read moresearch of someone who could help me with my brick and mortor chimney that has structural issues. While they do not offer the type of service they required, they were very polite and spent some timme listening to me on the phone, then directed me to someone who is a specialist in the field. I can't fully explain how helpful this was. I would certainly be contacting them back if I need any of the services they do offer in the future.

Burnie's crew arrived this morning and due to all the rain, they could not do the chimney…read moreinspection and cleaning but mentioned they may be able to get back later today. They called and were able to come back and do the inspection and chimney cleaning. They were very thorough and explained everything they needed to do. Ended up ordering new gas logs and pan to replace the current set up. Punctual, efficient and respectful service! Highly recommend this company and will use them for my annual inspection. Thanks for the great service

Albert has an incredible work ethic and strives for customer satisfaction. Fire Tech installed our…read morewood burning stove and the product was missing some parts. He was tenacious in chasing them down from Warm Hearth and making the trip back up to Julian to make sure it was all correct. We HIGHLY recommend them.

They do a good job. They come when they say they're going to come. They work efficiently. They…read morecommunicate what's going on. And they get it done right.

Highly recommend All About Fire to service any fireplace issues. George came out as scheduled and…read morespent a great deal of time looking at all components of my gas fireplace. He was knowledgeable and so friendly. He was able to fix all my issues. Very happy with this company.

All right. George is the man. I'm confident in saying we now have a Gas/Grill/Fireplace guy…read more Friendly and knowledgeable. Methodical expert installation and explanation regarding our new grill. No hidden fees and the job was done for what was quoted. Will definitely recommend.