Service is great. They have a big variety of animals such as bunnies, reptiles, and birds. I am…read morepersonally going to buy a bunny there soon. I bought a bird there a couple years ago and he is thriving.

The yelp is no longer correct the owner listed is the old owner they had a new owner as of last…read moreyear who is horrible only thinks of the money she can make off the animals and not the care and safety of the animals. Definitely don't recommend shopping here and if u do and buy an animal ask to see the breeding room and the environment they came from is horrible.... Also look up the new owner and make the judgement for yourself if that's someone you would give your hard earned money too..... BEWARE OF THIS PLACE!!!!

We used to visit the location on Far West Blvd, but they recently closed so we took the short drive…read moreup MoPac. There is ample parking as it is in a large shopping center with HEB, the only reason I didn't give 5 stars is that there is no green space nearby to walk the dogs. And if your pup is anything like ours, she always needs that pre bath nervous poop lolz. The bath stations are equipped with all you need; towels, brushes, aprons, shampoo, etc. the staff is incredibly friendly.

This is the only pet store I come to because I love the staff. They are definitely pet people!…read moreNever once have I walked in and wasn't greeted immediately or offered help. They also sell quality and healthy food options for your pet. It's that friendly neighborhood vibe over here.

Nice customer service very helpful. Clean store organized easy to find things a lot of different…read moreselection.points are available. Can return stuff back .

Free local delivery with a minimum of $49 purchase. That's nothing special. But what is impressive…read moreis they delivered within two hours! Last time it took over 24 hours because they had to pull inventory from the Seaholm location. Impressive improvement! Healthy Pet is the only local chain where I can find Coastal soy leashes in all colors.

As the Black Friday weekend comes to a close, I decided to drop by Petsmart to checkout their…read moreaquariums, fish and accessories. We have been wanting an aquarium for years now having grown up with an aquarium in our home. However, they have never been at an attractive price point for the size. PetSmart's aquariums on sale ranged from $11.99 for a super small one to $649 for a large aquarium. PetSmart has a large assortment of fish and plethora of aquarium accessories (reefs, houses, and other items). It has been a very long time since I went to PetSmart and had forgotten how many other items they also carry. Examples include pet toys, guinea pigs, cockatiels, parrots, pet Christmas wear, etc. The store was pretty crowded and no store associates were readily visible. In addition, there were long lines forming at the cash registers. It appeared they were having an up to 50% off sale on selected items, which could be the underlying reason for the crowded store. I will return when there is less people in-store and associates available to assist.

Our pets are our greatest joys and little heartbreakers too. Moxy was 15 years old in October and…read morepassed away yesterday. She was a loving light in a house of all girls. As she aged she was maybe not as beautiful as she was in her younger years but April made her feel like a puppy every time she had a spa day with her! April is genuinely the kindest person I've ever met. I say that sincerely and with great awe for the human she chooses to be. She cares so deeply for animals; especially senior dogs. She gives them love, attention, levity and dignity. She used to take selfies with Moxy which just warmed my heart and touched my soul. Moxy passed on a Sunday, at home, so my regular vet was not open. I called Banfield and even tho Moxy was not a patient on record they treated us with warmth and kindness like she'd always been theirs. April was in the grooming room and I told a colleague about Mox in case April wanted to say goodbye. April rushed to us with such sincere compassion and concern. April was Moxy's friend and I felt truly blessed Mox got to say goodbye to such a beautiful human. April's hug gave me the strength i needed to say goodbye to my sweet girl. I say all of this to remind us who's there for us when our pets are thriving but also who is there when we face our beloved animal's end. I cannot recommend April as a gift to your pet with more heart because she absolutely stole mine! Please remember to tip your dog's groomer the way you do your own stylist, they are so humble they never expect it but they deserve a reward too! They impact the lives of our fur babies more than we might think. Thank you April, thank you Jasmine and Bandfield for helping us shelter Moxy over that rainbow bridge. Your kindness will never be forgotten. Much loveDana &Mox

Great local place for doggo goodies. They have adorable holiday themed treats for your babies. I'm…read moreglad there's something close by. They carry a good variety of healthy dog food options. I don't have cats, so I'm unsure of their selection there. Their employees are always helpful and pleasant. It's definitely a place run by people who love animals!

Great staff and always on top of ever. Mac rocks! Stocked…read morewell and up to date on their coupons for you.

Brandon and Lauren were very welcoming and educated on the products I was getting for my fur baby…read more This is my local Tom's so I'll be seeing them more often. Give these two a raise!!

I have always been a loyal customer, bringing my dog here for almost a year now, but my most recent…read morevisit was extremely disappointing. I scheduled an appointment online for 11:00 AM to bathe my dog, who weighs over 95 lbs. Since no one answered the phone, I booked online assuming it would be for the standard one-hour slot. When I arrived, no one mentioned that the appointment was only 30 minutes. It wasn't until my dog was already completely wet and I was about to begin drying her that an employee came over to tell me I only had 5 minutes left because another appointment was scheduled. The problem is not simply that the appointment was 30 minutes--it's that I wasn't told this from the start. If I had been informed as soon as I arrived, I would have decided not to begin, knowing it wouldn't be enough time for such a large dog. Instead, I had no option: my dog was left wet, and I was forced to stop in the middle of the process. They told me I wouldn't be charged, but it was far from "free." I wasted my time, my dog was left wet and uncomfortable, and as many dog owners know, wet dogs start to smell if they aren't dried properly. I then had to drive home, figure out another place, and bathe her all over again--because I couldn't just pay somewhere else to finish drying a wet dog, she needed a complete bath from the beginning. Tomlinson's really needs to improve how appointments are managed and communicated, especially for large breeds. Customers must be clearly informed about time limits before starting--not after their dog is already wet. This would prevent frustration and ensure a professional, respectful experience for loyal customers.

If you're a new pet owner like me, you know how daunting the pet food aisle can be. I stopped by…read morethis Petco today feeling pretty lost, but an associate named Ashley completely turned my experience around. What stood out most was her empathy; she really understood the trial and error process of finding litter and food that a pet will actually use. She was attentive, highly knowledgeable, and didn't make me feel rushed even though I was in a hurry. It's rare to encounter that kind of 'above and beyond' service. Because of Ashley's kindness and expertise, this location has earned a loyal customer. Five stars!

I had a very disappointing experience with the veterinarian at Petco…read more My daughter brought her dog in for a rabies shot after he had just received his routine vaccinations at another clinic. Although her appointment there was at 11:00 AM, the actual vaccinations were administered at 12:45 PM -- which the Petco staff confirmed directly with the clinic. Despite this verification, the veterinarian refused to provide the rabies shot because she believed it had not been done "within an hour" of the earlier appointment time. Even after being given the correct vaccination time, she would not reconsider. Her demeanor came across as dismissive, unhelpful, and unprofessional. As a result, my daughter had to drive across town to another veterinarian, wait behind urgent cases, and go through additional stress just to get a routine rabies vaccine completed. Thankfully, our dog is fine -- but the situation was completely avoidable. Veterinary care should prioritize animals' well-being and treat clients with respect. This experience fell short on both. I hope management reviews how situations like this are handled so other families don't have to go through the same frustration.

I was given some coupons for some products at Petco, so we popped in 30 minutes before they closed…read more A store associate followed us around the store. We are an average looking white couple, so this wasn't a racial issue. I was wearing leggings, and my partner got the feeling he was staring at me. We quickly realized that the items my coupons were for were items of quality I did not want, so we left. However, as we left, the creepy associate was at the front and tried talking to me. I will not go back to this store.

The staff is always so kind and friendly. Everytime i come in for crickets they are always sweet…read moreand make good conversation. This store is one of the only places that never runs out of crickets and have a good range of sizes as well. They also always have good deals for lots of items especially reptile enclosures and aquariums. The animals seem to be well taken care as well.

Zookeeper is an Austin staple!! Small business owners and local vibe who seem to genuinely care…read moreabout their customers and creatures. There's always someone there asking questions and getting help for their exotics when I'm there. And I never hesitate to ask silly questions or worry about needing to much help. The staff is very kind and knowledgeable. Also, they have AWSOME Isopods!

This was a fun experience. It's a pet shop with mostly exotic snakes, lizards, frogs, geckos, and…read moremore. They have a couple of birds too. We explored all of the tanks learning about some creatures I'd never even heard of before. The shop is extremely clean and spacious. The staff are very knowledgeable and friendly. I think if these are the types of pets for you, it's a really sound place to make a purchase. In addition, they sell food and accessories as any typical pet store would. The critters seemed happy and thriving.

9/12 12:30pm two young lady's working cashier are great. Made sure I left satisfied with my…read morepurchase today. Gracias

incredible staff, stayed open late and brought the product upfront! we were caught in traffic and…read morethey really helped us in a thought spot!