The young man working here today was friendly and courteous. He explained a product I was looking…read moreat, but no hard sell. The aisles were a little narrow, but I could navigate a full size shopping cart through them. Wide selection of food, treats, etc. A few of my favorites were not here.

I have been coming here for a while even before they moved spots and every time I come in they'll…read moreask can I help you find anything? I'll say nope I got it but yet they follow you around and breath down your neck. It's like they think you're gonna steal something and I spend a lot of money in this store and I think I am probably gonna find somewhere else because it's really uncomfortable. I just wanna be able to look around and take everything in but they don't let you.

Horrible place. We bought fishes at that place to add to our existing fish tank. In a few weeks all…read moreof are fishes died. We ask to test the water and it was perfec. Then we ask for replacement or discount for a new fishes but they decline. Will never go there again.

worst place to get fish specially bettas!!!! they over drug ALL the male betta. the water they…read moreare sitting is so blue from the calming solution You cant tell what color the betta actually is. there is so much calming drugs in the water it takes days for it to wear off or they pass away for being drugged to long. 29.99$ for a drugged up fish!! the fish are ALWAYS in the dark so when you take them home they are light shy. the two guys working the area are completely unhelpfull. you feel like your wasting their time even if the store is empty of other customers. we NOT being returning!!!

Signed a contract for a "board and train behavior modification package" with our dog who while…read morealready trained in basic obedience, barked and acted aggressively towards other people and animals. The first issue is that communication with the "trainer" was spotty at best, no regular updates like we were promised and as was outlined in the contract. When we complained about this we were told the trainer was doing this all by herself and was overwhelmed. It wasn't something we wanted to hear as we entered into the contract with TWO trainers, the missing one considerably more qualified than the one left behind. We demanded proof of her "training" and got a few blurry, out of focus videos of our dog performing feats we had already trained her to do ... no new tasks. No meeting new people and dogs to work on her aggression. Again - voiced our concerns and got another poor video of a dog within range of ours but there was a sound overlay ... no way to tell if our dog was displaying her negative behaviors. This was totally by design. In the last video we noticed our dog's coat was horribly overgrown and looking horrible. We asked to pick up our dog and suddenly she "bit another dog" and needed to prolong her stay. When pick up time finally arrived we were jerked around for three days about picking up our dog at three different locations all around the Tacoma/Graham/Chehalis area. Pulled up in a driveway finally to see our dog JUMPING ALL OVER THE TRAINER. In her presence our dog barked and lunged at people passing by, jumped all over her and our family members and displayed no manners or training whatsoever. The "trainer" gave us the remote to an Ecollar and told us basically to stimulate/shock her every time she displayed bad behaviors. It's not what was discussed and not what we wanted. We could have gotten a "shock" collar ourselves ... what did we pay Longhorn K9 for?! Our dog was filthy, dusty, matted and smelled like she was left in a kennel or a garage the entire 45 days. She somehow ate the leash we left her with. She soiled the floor in our home, something she has not done since she was a few weeks old. Our dog was NEGLECTED at Longhorn K9. Period. She was not trained. She learned no new skills. Shocking her into submission is NOT what we wanted and that seems to be all they were capable of. Our dog had to be shaved to the skin to remove the 45 days worth of matting and lack of basic care she experienced. She lost 10% of her body weight when she was lean to begin with, you could feel ribs and backbones as well as sunken points in her temples. The "trainer" said she understood our concern and promised a refund. Daniel Morris the owner (and the trainer who left/never met our dog despite being on our contract) was aggressive with our complaint but said that yeah Alexa was probably overwhelmed after he left so he would refund us also. Never happened. Likely never will. Clearly the business fell apart after the qualified trainer left and set up his girlfriend in his place. As far as I know Alexa has no qualifications to train dogs and as this proves she cannot do so without him. Our dog was neglected and untrained after her stay with Longhorn K9 and so I would not recommend them to others. I only hope we can get our money back as well as others I see having the same problems.

Daniel helped train our GSD. Not only was his instruction clear but he was really easy to work…read morewith, answered all questions, demonstrated anything that confused my husband and I, and our dog absolutely loved him. I highly recommend his training style and him as a trainer.

We were struggling to buy dog and cat food one month, and they kindly gave us generous bags to make…read moreit. Can thank them enough

The staff are friendly and seek to find homes for the animals who come through their doors. They…read moreare a no-kill shelter. It's a small building off aways from the freeway and is hard to find without a GPS or directions. They get lots of animals here and at times they're packed other times they're not. Many cats come in who need homes. Sometimes other animals besides dog/cat come in(such as the rare rabbit or bird). There's enough room to play/walk/interact with the shelter animals(and oh do they love to play). The shelter info can be found on facebook with the same name. They accept volunteers, foster homes, & donations. Microchipping, vaccination, & spaying are available too.

I have not taken my dog there yet, but I am going to! I was there a while back with somebody who…read morehad a medical emergency. They had already taken their older dog back in to be groomed. This person had to leave by ambulance and the dog became very distressed. Rather than force the dog to be groomed under such stressful circumstances they brought him out and asked if they should continue. Of course we took the dog home and he will go back another day. I'm switching groomers! I love that they cared about the dog and how he was feeling. My dog is my baby and I have been looking for a groomer that is sensitive with her. The sensitivity, customer service, and maturity of the people working the counter in an emergency was amazing. I can't wait to see how they do grooming my dog!

Tbh I was pretty excited about this new local pet store very nice inside, and good products. I had…read morea grooming service and definitely won't be going back for that.

Amazing. I don't trust anyone with my baby except Dr Fay. She saved his life, even though he gets a…read morelittle snappy with her sometimes haha.

I really can't say enough good things about Newaukum Valley veterinary services! I have used this…read morelocation for close to 30 years. They have always been wonderful and have always treated our pets wonderfully as well! Yesterday we had to take my daughters border collie to the vet because he was having severe bouts of diarrhea and vomiting. Everyone in the office from the receptionist staff, to the assistants in the exam rooms, to Dr. Faye were amazing! They always are amazing! Bandit had several accidents in the exam room and none of the staff complained about having to clean it up. They treated Bandit so kind and were very compassionate towards him. They quickly took him back to the procedure rooms, knowing something serious, was going on with him. They ran the necessary, bloodwork, tested his stool, and got IV fluids going immediately. They also gave him the necessary medication he needed, and he was discharged in the evening the same day. His diagnosis was colitis and gastroenteritis, both which can be very serious if left untreated. My daughter and I are so thankful for this veterinary office! They always, without fail, take care of our pets in the best way that they can. We are grateful that they were able to resolve the health issue with bandit quickly so that we could bring him back home and get him on the road to recovery. I highly recommend this veterinary office! They are amazing!

I was a first time dog boarding customer who used this boarding facility for 2 nights and 3 days…read morefrom Friday to Sunday. I think that for the things they do, $35 a night for boarding is a price that can't be beat. They offer group play or one on one play. Drop off and pick up are easy to navigate. Their location is very close to the Great Wolf lodge. Bryan was happy to show me the kennels upon request, Scott was kind enough to give us some tips on building our dog's confidence, and Gale was professional at all times. The presentation of the facility was clean, bright, and organized. The kennels are indoors with a platform that is attached to the wall. I can tell they spent a lot of time on their website as well, providing a plethora of info for you to indulge in should you have any questions. With that said, I do have some small qualms. I sent my dog's shot records as requested via email but I did not receive a confirmation of the receipt. When I called a couple days before our reservation to double check, I had learned that they did in fact receive my email but my dog did not have all his shot records present when I thought that he did. I was flustered at the thought of driving so far on the day of to potentially just getting rejected because we were missing information. Secondly, my dog definitely didn't use the potty enough. This may not have been at the fault of the trainers considering my guy probably held it in but he had thee longest pee of his life that I've ever seen after I picked him up. Since there's no knowing for sure how often supervision over potty breaks happen, my recommendation for all the first timers would be to not board your anxious dog. Overall we are satisfied with the experience.

Called for a next day dog boarding. Was accepted. They were clear about their rules. Doggie came…read morehome happy. Short notice greatly appreciated. People there were a bonus.

I have the most sweetest little baby hedgehog that I purchased from Edith who is knowledgeable and…read moreis honest, kind. If you're looking for a hedgehog she's the nicest.

We got a newly weaned hedgehog and it is great! She had us come meet him about 2 weeks before we…read moretook him home so we knew he was a good fit for our family. She is knowledgeable and friendly and also has all the products needed on site if you need them!!!