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San Francisco, CA

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KitTea

4.6 (1.1k reviews)
Closed • 11:00 am - 8:00 pm

KitTea Photos

KITTEA ATMOSPHERE

What's the vibe?
Quiet
Casual
Good for groups
Good for kids

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Recommended Reviews - KitTea

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Reviews With Photos

Cynthia W.

The cats here are so cute!! Theres so many of them and they do not feel stressed at all. We stopped by a Friday afternoon and opted for the 30min session which I don't remember seeing available as an available option if reserving online. We didn't have any trouble walking in though and we were the only ones inside for most of the time. You get to choose a beverage of your choice from the fridge. They're mostly sparkling waters. We took off our socks and found a table to sit at. Some of the cats came up to greet us when we were sitting. There are also toys available for you to use to play with them. Many of the cats were napping or lounging around but don't mind if you come up to sit next to them and give them pets. There were all types of cats and some of them are actually available for adoption if you happen to fall in love with one!

Emi C.

came here with friends and had the best experience ever! so many cats and they all seemed pretty well taken care of, and the workers were really friendly. wish i could've adopted one while i was there because they were all such sweet kitties. not a bad price, too, and it comes with a free drink, which was nice. i also like how it was a shoes-off policy, and staff kept the room clean and smelling nice.

Sarah I.

Second time coming back to KitTea and I had a great experience again! KitTea allows you to do visits from 30 minutes up to 2 hours or more. I made a reservation online the day prior in case the lounge was going to be busy. I came with a friend and the staff provided us with an informative video before heading inside to play with the cats along with a complimentary canned beverage. You're welcomed to bring your own food and drinks but just make sure to keep an eye out for it. You don't want the cats to accidentally get into your food! All the cats here were really friendly and playful. There were a few that were really shy and took some time for them to warm up. I believe most of these cats were up for adoption. If you are interested the staff can provide you with all the information you need on the whole process. I'm a huge cat person so I loved every second I was there. I got lucky that one was extra friendly towards me and hung out with me for over 20 mins. If you're looking to destress, or interested in adopting these babies definitely come check out KitTea! I will be visiting again!

Rachel H.

Went with my daughter to KitTea Cat Cafe in the Mission. We've been to a few cat cafes over the years, including a few in Japan. We had been offered a credit at KitTea a while back. Although there was some confusion when we reached out to redeem our credit, because time had passed since we had been told our credit would be "tracked" in the system, we experienced unreturned phone calls and emails over a few weeks, and an employee who told us she was too busy to help us by phone. We assume they were researching the issue, but I recommend getting documentation if you are offered any credit. Ultimately our shop credit was honored. We enjoyed a holiday viewing of the Muppet Christmas Carol and time with adoptable cats and other cat lovers. The cat area is clean and orderly, with a modern loft feel. Food and beverage is limited to just hot tea or sparking water (various flavors.) They do allow food and drink from outside, so we came prepared with our Mission burritos and aqua frescas. There are some retail offerings in the front of the store, and the cat play area is full of toys, cat beds & play areas. Overall, a good alternative holiday experience with friendly staff and low key kitties. Be sure bring in outside food. This is less a cafe (only tea and water) and more a cat-friendly play & adoption environment.

mao x.

KiTea is our go-to spot whenever we need to de-stress, and it never disappoints. The calm, quiet atmosphere and the adorable cats make it such a soothing escape from the hustle of daily life. It's never overly crowded, which adds to the relaxing vibe. Each guest gets a complimentary drink during their visit, which is a nice touch. You also have the option to book a 30- or 60-minute visit, making it easy to fit into your schedule. The staff is always friendly, attentive, and keeps the space clean. The cats are beautiful and so fun to be around, though their activity levels can vary depending on the time of day. We usually visit right when they open, and the cats are more playful then. On one occasion, we went later in the day, and most of the kitties were tired and napping--which is understandable but something to keep in mind. One great feature is having a cat specialist on hand to answer any questions about the cats or the adoption process. It's a wonderful place for both cat lovers and anyone looking for a stress-free, cozy experience. Highly recommend!

Kelley N.

My fiancé and I had a great experience at this cat lounge. When we entered, Heatherina greeted us warmly and let us check in 15 mins before our reservation. Everyone gets a free drink from the fridge (various sparkling waters) or a cup of hot jasmine tea. This place also offers stamps cards and after the 6th visit, your next one is free. Just a heads up that you have to remove your shoes to enter the cat lounge. There were a lot of cats all around the room and none of them seemed particularly grumpy. I had a bad experience in the past so I was a little nervous, but they all reacted positively when we were playing with them. I liked that there were a lot of different toys and furniture for the cats and us to use. The lounge was clean and while it smelled a little like cat litter (expected so not a huge issue), the bathroom didn't smell like that at all. There was an air purifier in there and it was definitely doing its job. When we checked out, Heatherina surprised me with a birthday card! I thought that was such a sweet gesture and made the experience even more special. They also have a variety of merch in the front. I ended up with 2 cat blind boxes lol. We'll definitely be coming back!

Shelby S.

AMEOWzing experience. Made reservations for 1:00 PM on a Monday (opening time; they opened right at one). They have a super cute gift shop in the front, cubbies for shoes, and hooks for any bags/jackets. You get a complimentary cold canned beverage or hot green tea. After watching a short video, we got to see the kitties. It was so much fun! All the cats are super sweet and some are very playful. Only a few were sleeping. There are several shoulder kitties who might get up on your shoulder after some pets. There are also several lap kitties. Coming here was like being at a spa or the perfect dose of antidepressants/antianxiety medications. They have frequent flier cards so after 6 visits, you get a free visit. I will be back.

Justine A.

My sister wanted to go for her birthday. Many people say it's crazy to pay $28/person to pet cats for an hour. I understand that they are trying to ensure cats can get adopted and have a safe space to live and interact in the mean time. Paul was very welcoming, kind, and informative and the cats were all very sweet and docile. It made my sister's day.

Josie N.

This place was super fun! The cats were cute and very fun to interact with. Proving is decent, on par with what you would expect in sf. I wish they had more drink options though!

Cats are connoisseurs of comfort.
Lisa X.

My review is their 999 review! Irrelevant I know but fun for me I guess. I used to go to KitTea when it was located in Hayes Valley. They have since closed that location. You can make an appointment and spend some time here to pet cats and drink tea. You can even adopt a cat from here if the chemistry and conditions are right. On this particular visit, my friend and I were just passing through on our way to our "thrift crawl" so we only visited the gift shop. I brought some Pusheen stickers and we had a nice chat with one of the staff. Ambiance - friendly, chill, and fun.

New arrivals at the cafe..
Anuja S.

My family is all about cats, we foster and we have adopted and want to do everything to help protect any stray or abandoned ones. So during our trip to San Francisco we decided to visit Cat cafe and picked up Kittea. Loved our experience here, the owners are doing a great job helping and saving strays by taking care of them, feeding them and providing them the shelter until some of them are adopted. Few observations about the feeding - I noticed that they feed wet food to the cat three times a day, would recommend switching to dry food as it's supposed to be better. - they should increase the frequency of the feed as not all the cats were getting to eat due to some big cats taking over and saw of them being very hungry, the way they jumped on the food. Overall these guys are doing a great job and I would request all the cat lovers to go visit and support them so that they can continue with the awesome work they are doing. Also, if you can or looking to adopt, they have cats (one with collars) that are up for adoption! Get a kitty for the upcoming. Holiday season, they turn our to be a great addition to the family!

Sierra L.

Very nice spot for cat cafe. Been there 4-5 times already and every time has been amazing. It's very therapeutic to enjoy the free drinks and pet the cats. ‍ They always have a few new kittens too!

Chill cat
Joselyne T.

I think up until recently they no longer operate as a "cafe" which is kind of a bummer so instead they offer complimentary drinks and lounge around with the cats. We came around after a late lunch so it was around 4pm. We walked in and they had an opening for us but seems like you can also make reservations online to ensure a spot for the time you wanna come in. We came during a sleepy time, most cats were asleep but a few came around to get petted or played for a bit. Don't come expecting the cats to "entertain" you or be up to playing most of the time. I'm sure they get overwhelmed with the influx of visitors they see daily. I enjoyed it but I think once you remove the cafe aspect of it, you shift a lot of the focus to the cats and if the cats aren't up for pets or getting to know you then I can understand how some people can be underwhelmed. At the end of the day this an immersive adoption center. Think of this place as a way to decompress and relax instead of anything else you might've had in mind :)

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Reviews are largely positive. Visitors highlight the friendly staff, clean, cozy environment, and playful, varied cats. The complimentary drink is appreciated.

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Page 3 of 28

Ask the Community - KitTea

I know that the gift shop area has little kitty toys but do y'all sell kitty treats too?

Yes, they do. I saw some that were organic

Are all the cats healthy? I saw in one of the reviews that some of them have worms and I am scared of that. I hope that all the cats are well taken care of.

All of the cats at KitTea are healthy, fully vaccinated and checked on almost monthly or as needed by our in-house, partnered vet team. Occasionally (during kitten season) when we bring on new adoptable kittens, the kittens can have some wormies… 

Do they have a Instagram to check out?

their instagram handle is @kittea_sf

Is there complimentary tea with the $25.00 visit?

Yes there is!

Is it possible to walk in and buy tickets without reserving ahead of time online given there are still slots available during certain times as shown in the online site?

Yes:)

What is good time make reservations to see cate and cafe ect ?sold out 11am on wedsday? Tx bk asp please

It might good to try lunchtime

Is it $20 per person on weekdays??how advance do I have make reservations?

Really need reservation hours in advanced if you want to pet the cats. This place is popular. Cat watching in the cafe is first-come-first serve. There's always room, especially when the time comes for those with RSVP to clear out of the room. The… 

Are there any caffeine free or herbal tea options for the cat lounge?

Yes, there are caffeine free/ herbal tea options. I went with my friend Mayra how was 10 weeks pregnant at the time that we visited cat lounge and she asked if they had any caffeine free/herbal tea and the staff was really nice to help my friend… 

Are the kittens up for adoption?

All of our adoptable cats are rescues from high-risk situations. Typically we have 18 - 24 cats (11 residents and between 7-13 adoptables). The adoptable kitties wear collars :)

May I purchase a gift certificate online?

Yes. https://www.kitteasf.com/gift-certificate/

How much does it cost to visit the cats?

It was like $25.00 per person. When I booked I wondered if it was worth it, and now I say yes it is.

Do you have to pay to get into the establishment or can I just go and have some tea while I watch the cats?

The non-cat cafe side is not ticketed, but the cat side is ticketed ($20 weekdays | $20 weekends) and comes with 4 bottomless, heirloom teas imported directly from our partner farm in Japan.… 

Around what time are the cats most active or awake?

Hey Miu! This is an excellent question and not easy to guarantee or predict, but typically the… 

Can I bring a toddler here?

Hi there! KitTea is comprised of two areas: The Cat Lounge and The Tea Lounge. *Our Cat lounge… 

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Review Highlights - KitTea

“best cat cafe I've been to by far, there were so many sweet adorable cats to play with!”

Mentioned in 106 reviews

Read more highlights

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Brioche Bakery & Cafe - Pleasant place.

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