Cancel

    Open app

    Search

    KitTea

    4.6 (1.1k reviews)
    Closed 10:00 am - 7:00 pm
    Updated 3 months ago

    Services - KitTea

    Pet adoption

    KitTea Photos

    KITTEA ATMOSPHERE

    What's the vibe?
    Casual
    Quiet
    Good for kids
    Good for groups

    Recommended Reviews - KitTea

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Sarah I.

    Second time coming back to KitTea and I had a great experience again! KitTea allows you to do visits from 30 minutes up to 2 hours or more. I made a reservation online the day prior in case the lounge was going to be busy. I came with a friend and the staff provided us with an informative video before heading inside to play with the cats along with a complimentary canned beverage. You're welcomed to bring your own food and drinks but just make sure to keep an eye out for it. You don't want the cats to accidentally get into your food! All the cats here were really friendly and playful. There were a few that were really shy and took some time for them to warm up. I believe most of these cats were up for adoption. If you are interested the staff can provide you with all the information you need on the whole process. I'm a huge cat person so I loved every second I was there. I got lucky that one was extra friendly towards me and hung out with me for over 20 mins. If you're looking to destress, or interested in adopting these babies definitely come check out KitTea! I will be visiting again!

    Rachel H.

    Went with my daughter to KitTea Cat Cafe in the Mission. We've been to a few cat cafes over the years, including a few in Japan. We had been offered a credit at KitTea a while back. Although there was some confusion when we reached out to redeem our credit, because time had passed since we had been told our credit would be "tracked" in the system, we experienced unreturned phone calls and emails over a few weeks, and an employee who told us she was too busy to help us by phone. We assume they were researching the issue, but I recommend getting documentation if you are offered any credit. Ultimately our shop credit was honored. We enjoyed a holiday viewing of the Muppet Christmas Carol and time with adoptable cats and other cat lovers. The cat area is clean and orderly, with a modern loft feel. Food and beverage is limited to just hot tea or sparking water (various flavors.) They do allow food and drink from outside, so we came prepared with our Mission burritos and aqua frescas. There are some retail offerings in the front of the store, and the cat play area is full of toys, cat beds & play areas. Overall, a good alternative holiday experience with friendly staff and low key kitties. Be sure bring in outside food. This is less a cafe (only tea and water) and more a cat-friendly play & adoption environment.

    mao x.

    KiTea is our go-to spot whenever we need to de-stress, and it never disappoints. The calm, quiet atmosphere and the adorable cats make it such a soothing escape from the hustle of daily life. It's never overly crowded, which adds to the relaxing vibe. Each guest gets a complimentary drink during their visit, which is a nice touch. You also have the option to book a 30- or 60-minute visit, making it easy to fit into your schedule. The staff is always friendly, attentive, and keeps the space clean. The cats are beautiful and so fun to be around, though their activity levels can vary depending on the time of day. We usually visit right when they open, and the cats are more playful then. On one occasion, we went later in the day, and most of the kitties were tired and napping--which is understandable but something to keep in mind. One great feature is having a cat specialist on hand to answer any questions about the cats or the adoption process. It's a wonderful place for both cat lovers and anyone looking for a stress-free, cozy experience. Highly recommend!

    Kelley N.

    My fiancé and I had a great experience at this cat lounge. When we entered, Heatherina greeted us warmly and let us check in 15 mins before our reservation. Everyone gets a free drink from the fridge (various sparkling waters) or a cup of hot jasmine tea. This place also offers stamps cards and after the 6th visit, your next one is free. Just a heads up that you have to remove your shoes to enter the cat lounge. There were a lot of cats all around the room and none of them seemed particularly grumpy. I had a bad experience in the past so I was a little nervous, but they all reacted positively when we were playing with them. I liked that there were a lot of different toys and furniture for the cats and us to use. The lounge was clean and while it smelled a little like cat litter (expected so not a huge issue), the bathroom didn't smell like that at all. There was an air purifier in there and it was definitely doing its job. When we checked out, Heatherina surprised me with a birthday card! I thought that was such a sweet gesture and made the experience even more special. They also have a variety of merch in the front. I ended up with 2 cat blind boxes lol. We'll definitely be coming back!

    Shelby S.

    AMEOWzing experience. Made reservations for 1:00 PM on a Monday (opening time; they opened right at one). They have a super cute gift shop in the front, cubbies for shoes, and hooks for any bags/jackets. You get a complimentary cold canned beverage or hot green tea. After watching a short video, we got to see the kitties. It was so much fun! All the cats are super sweet and some are very playful. Only a few were sleeping. There are several shoulder kitties who might get up on your shoulder after some pets. There are also several lap kitties. Coming here was like being at a spa or the perfect dose of antidepressants/antianxiety medications. They have frequent flier cards so after 6 visits, you get a free visit. I will be back.

    Justine A.

    My sister wanted to go for her birthday. Many people say it's crazy to pay $28/person to pet cats for an hour. I understand that they are trying to ensure cats can get adopted and have a safe space to live and interact in the mean time. Paul was very welcoming, kind, and informative and the cats were all very sweet and docile. It made my sister's day.

    Josie N.

    This place was super fun! The cats were cute and very fun to interact with. Proving is decent, on par with what you would expect in sf. I wish they had more drink options though!

    Sierra L.

    Very nice spot for cat cafe. Been there 4-5 times already and every time has been amazing. It's very therapeutic to enjoy the free drinks and pet the cats. ‍ They always have a few new kittens too!

    Cats are connoisseurs of comfort.
    Lisa X.

    My review is their 999 review! Irrelevant I know but fun for me I guess. I used to go to KitTea when it was located in Hayes Valley. They have since closed that location. You can make an appointment and spend some time here to pet cats and drink tea. You can even adopt a cat from here if the chemistry and conditions are right. On this particular visit, my friend and I were just passing through on our way to our "thrift crawl" so we only visited the gift shop. I brought some Pusheen stickers and we had a nice chat with one of the staff. Ambiance - friendly, chill, and fun.

    New arrivals at the cafe..
    Anuja S.

    My family is all about cats, we foster and we have adopted and want to do everything to help protect any stray or abandoned ones. So during our trip to San Francisco we decided to visit Cat cafe and picked up Kittea. Loved our experience here, the owners are doing a great job helping and saving strays by taking care of them, feeding them and providing them the shelter until some of them are adopted. Few observations about the feeding - I noticed that they feed wet food to the cat three times a day, would recommend switching to dry food as it's supposed to be better. - they should increase the frequency of the feed as not all the cats were getting to eat due to some big cats taking over and saw of them being very hungry, the way they jumped on the food. Overall these guys are doing a great job and I would request all the cat lovers to go visit and support them so that they can continue with the awesome work they are doing. Also, if you can or looking to adopt, they have cats (one with collars) that are up for adoption! Get a kitty for the upcoming. Holiday season, they turn our to be a great addition to the family!

    Chill cat
    Joselyne T.

    I think up until recently they no longer operate as a "cafe" which is kind of a bummer so instead they offer complimentary drinks and lounge around with the cats. We came around after a late lunch so it was around 4pm. We walked in and they had an opening for us but seems like you can also make reservations online to ensure a spot for the time you wanna come in. We came during a sleepy time, most cats were asleep but a few came around to get petted or played for a bit. Don't come expecting the cats to "entertain" you or be up to playing most of the time. I'm sure they get overwhelmed with the influx of visitors they see daily. I enjoyed it but I think once you remove the cafe aspect of it, you shift a lot of the focus to the cats and if the cats aren't up for pets or getting to know you then I can understand how some people can be underwhelmed. At the end of the day this an immersive adoption center. Think of this place as a way to decompress and relax instead of anything else you might've had in mind :)

    Emma E.

    Imma start this review off by stating I am unequivocally a dog person. That said, I've been wanting to come to KitTea for at least five years now. Today I finally got the chance! :3 I came with my fiancé and his niece, a bona fide cat lover, and we had such a wonderful time. We were in the first group of the day (I wouldn't come without making reservations), and based on the feedback from other reviews and our own experience today, I'd recommend that other folks try to get in the first group of the day or at least one of the earlier groups as that's when the cats are the most awake and engaged. I felt special for a second because I was the first person a cat decided to hop on and chill in my lap. You see, even though I'm a dog person, I secretly crave cat's approval (and don't think they don't know it- they do, and that's one of the many reasons why I prefer dogs). The cats were super cute and seemed happy. There was one male cat I named "CatDog" (because he approached the other cats like a dog) who kept trying to instigate fights, but the cat wrangler intervened every time. The space is aesthetically pleasing and very Instagramable. The host was friendly and informative- she did a wonderful job. I love that some of the cats are up for adoption. That made me feel like the tickets- which aren't cheap, were worth it. I told my fiancé and niece within the first 5 minutes that the hour would feel like it went by quickly, and it sure did. My fiancé's niece said she'd figured out her birthday plans for the next five years- high praise from a teenager! Seeing how happy KitTea made her was the best part of the experience; it truly made my day. I hope to return with other friends and family members, as events like mewvie night seem like they could be really fun.

    See all

    Photo of Liz M.
    5
    124
    13

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1

    3 years ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 1
    Photo of Gene X.
    529
    1222
    957

    5 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Courtney H.

    Courtney H.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1
    Photo of Sherri H.
    8
    162
    39

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Moeen C.
    43
    46
    46

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Diana N.
    14
    24
    44

    5 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amber K.
    135
    57
    38

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Courtney H.

    Courtney H.

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    8 years ago

    Helpful 12
    Thanks 0
    Love this 12
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S C.
    8
    453
    1805

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Johan S.
    6
    159
    27

    4 years ago

    Helpful 14
    Thanks 1
    Love this 2
    Oh no 2
    Photo of Leo A.
    465
    31
    6

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 1
    Love this 2
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Xuan C.
    2267
    951
    925

    6 years ago

    Helpful 13
    Thanks 0
    Love this 11
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Laura M.
    0
    95
    135

    6 years ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0

    8 years ago

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    9 years ago

    Helpful 12
    Thanks 0
    Love this 12
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Vira P.
    495
    1630
    2131

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Marcus C.
    296
    41
    52

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 3 of 28

    Ask the Community - KitTea

    I know that the gift shop area has little kitty toys but do y'all sell kitty treats too?

    Yes, they do. I saw some that were organic

    Are all the cats healthy? I saw in one of the reviews that some of them have worms and I am scared of that. I hope that all the cats are well taken care of.

    All of the cats at KitTea are healthy, fully vaccinated and checked on almost monthly or as needed by our in-house, partnered vet team. Occasionally (during kitten season) when we bring on new adoptable kittens, the kittens can have some wormies… Read more

    Do they have a Instagram to check out?

    their instagram handle is @kittea_sf

    Is there complimentary tea with the $25.00 visit?

    Yes there is!

    Is it possible to walk in and buy tickets without reserving ahead of time online given there are still slots available during certain times as shown in the online site?

    Yes:)

    What is good time make reservations to see cate and cafe ect ?sold out 11am on wedsday? Tx bk asp please

    It might good to try lunchtime

    Is it $20 per person on weekdays??how advance do I have make reservations?

    Really need reservation hours in advanced if you want to pet the cats. This place is popular. Cat watching in the cafe is first-come-first serve. There's always room, especially when the time comes for those with RSVP to clear out of the room. The… Read more

    Are there any caffeine free or herbal tea options for the cat lounge?

    Yes, there are caffeine free/ herbal tea options. I went with my friend Mayra how was 10 weeks pregnant at the time that we visited cat lounge and she asked if they had any caffeine free/herbal tea and the staff was really nice to help my friend… Read more

    Are the kittens up for adoption?

    All of our adoptable cats are rescues from high-risk situations. Typically we have 18 - 24 cats (11 residents and between 7-13 adoptables). The adoptable kitties wear collars :)

    May I purchase a gift certificate online?

    Yes. https://www.kitteasf.com/gift-certificate/

    How much does it cost to visit the cats?

    It was like $25.00 per person. When I booked I wondered if it was worth it, and now I say yes it is.

    Do you have to pay to get into the establishment or can I just go and have some tea while I watch the cats?

    The non-cat cafe side is not ticketed, but the cat side is ticketed ($20 weekdays | $20 weekends) and comes with 4 bottomless, heirloom teas imported directly from our partner farm in Japan.… Read more

    Around what time are the cats most active or awake?

    Hey Miu! This is an excellent question and not easy to guarantee or predict, but typically the… Read more

    Can I bring a toddler here?

    Hi there! KitTea is comprised of two areas: The Cat Lounge and The Tea Lounge. *Our Cat lounge… Read more

    View All 20 Questions

    Review Highlights - KitTea

    best cat cafe I've been to by far, there were so many sweet adorable cats to play with!

    Mentioned in 106 reviews

    Read more highlights

    Hello Kitty Cafe - Cinnamoroll cotton candy dream

    Hello Kitty Cafe

    3.8(260 reviews)
    39.4 miWest San Jose

    Hello Kitty fans absolutely NEED to visit this place at least once!! This totally felt like a…read morelittle girls' dream come to life. I was visiting the mall in San Jose for the first time with a friend, a few months ago, and the second I spotted the Hello Kitty Café, I got so excited and immediately wanted to go in. I've known of the Hello Kitty food truck that goes around and visits various towns here and there but those lines are atrocious. This café makes it more convenient and easier to stop by. Everything was beyond adorable, from the decor to the pastries themselves. It is a bit on the pricier side, but that's understandable considering it's a themed bakery/café, a novelty experience, and located inside the mall. Personally, I thought the experience and presentation made it worth it, and I'd gladly come back if I lived nearby. I also noticed they offer Bow Room reservations for what looked like a cute tea party experience, and now I'm dying to try that someday! The pastry I ordered was delicious, though I'll admit the flavor itself wasn't anything super unique compared to other bakeries or cafés. I think if someone isn't really into Hello Kitty or Sanrio, they may just see it as a typical café. But for fans, the whole experience and atmosphere make it feel extra special. Customer service was good too. Everyone was pleasant enough and I had no complaints. It was such a fun and cute experience!

    They canceled my reservation one hour before. Their explanation: "someone who looked Vietnamese"…read morecame in and canceled "his" reservation but they canceled mine. They didn't ask him for the name, phone number, reservation number? So they canceled my reservation. I spent 45 min in traffic and showed up to be told there was no record of my reservation. No offer of compensation for my time, gas money. My 5 year old niece was looking forward to this all day. Was told they can still seat me but there was no food ready so it would take some time? If someone canceled my reservation by mistake, wouldn't they still have HIS reservation on file and prepared the food? If they ran out of food or just messed up (likely), just own it and say you'll do better next time. Did they cancel me because they just wanna go home before shift change? That truth would at least be respectable. Instead I get a bunch of handwaving and a "we'll still seat you so what's the big deal?"? So you can keep me waiting longer? I also felt dismissed already, so I'm not gonna risk being served by them. Bright side: at least I find out what the service/business like before dropping hundreds of dollars. Won't be returning, and neither should you.

    Photos
    Hello Kitty Cafe - Inside the Bow Room

    Inside the Bow Room

    Hello Kitty Cafe - HK sugar cookies

    HK sugar cookies

    Hello Kitty Cafe - Smores chocolate milk

    See all

    Smores chocolate milk

    Nabi Cat Cafe - Cherry Pie Matcha with cookie butter biscoff crumbles. This is the best matcha drink I have ever tried. Too bad it's seasonal.

    Nabi Cat Cafe

    4.6(199 reviews)
    38.8 miNorth San Jose

    Great drink and pastry selection even if you aren't there for the cats. Both the cafe space and the…read moreinterior space where you see the cats is cozy, and the cats of course were so cute and friendly. The cost of entry to the actual cat cafe includes a drink of your choice, but you don't need to have a time slot to enjoy their menu. They have limited spaces for seeing the cats so finding a time slot can be a bit difficult but I would recommend visiting if you are able to snag a time.

    Very cute cat cafe! If you want to come see the cats, you will need to make a reservation but if…read moreyou want to come enjoy their drinks, just stop by We came on a Sunday around 6pm and the service was amazing. There was some issues with our reservation but the lady who helped us was super nice and was able to resolve the issue. The cat lounge pass comes with a complimentary drink! We got checked in and ordered our drinks before heading to the back where the cats were. We were given shoe covers and an overview of what to expect and what to do/don't with the cats. And before we go in, hand sanitize! I love how the group is limited so it isn't too crowded and the cats do not get overwhelmed. You get a good amount of time with all the cats. All the cats were very friendly and super cute! I had a great time! Drinks: - yakgwa einspanner: the korean cookie cream top was not too sweet and perfect combo with the cold brew. It came with a small yakgwa (korean honey cookie and it was yummy) 8/10 - green grape ade: a little sweet for me, tasted a bit artificial but it is as expected from a sparkling grape soda 6/10 Overall, had a great experience! If you love cats and Korean cafe drinks, this is the spot for you! Would definitely come back! Staff were friendly especially the lady who helped us out!

    Photos
    Nabi Cat Cafe - Interior

    Interior

    Nabi Cat Cafe - Strawberry matcha is one of their tops picks

    Strawberry matcha is one of their tops picks

    Nabi Cat Cafe - Interior

    See all

    Interior

    The Velo Rouge Cafe

    The Velo Rouge Cafe

    4.0(809 reviews)
    2.6 miInner Richmond
    $$

    Came in for a coffee chat, and I have to say this is such a welcoming little spot! Lots of seating,…read morea big menu for food and drinks. I had an oat latte and would love to come back to try their food. Was not too busy on a weekday at 1pm and some people were working on their computers. I highly recommend!

    Our home is being fumigated so we came up to a friend's apartment for the weekend in San Francisco…read more This place was in walking distance so despite the bicycle theme, we walked over. Glad we did it. It's a good place for a simple breakfast of scrambled eggs, toast, and potatoes and good espresso drinks. Although we did not try it, I am sure their bacon is probably pretty good as well. The eggs came nice and fluffy, the toast is a relatively thick-sliced sourdough, and already buttered, and the potatoes were cooked to the point where they are soft inside and firm outside and nicely salted (prepped elsewhere?). They have a few outside tables, but I wanted to sit inside so we did. You walk up to the counter and place your order and pay and they give you a little number to put on your table. The food is brought to you at the table and when you have finished, you bus your table. This got me thinking about tipping. In this context 15% or 20% is probably inappropriate. First, they don't show you an itemized bill so you can't even see whether you're being asked to tip on the tax (which tip on tax, do you tip the IRS?). Then, since what service you receive is obviously less than what you receive at a full service restaurant with similar prices that's another point. Finally, we now have Living wage laws that apply to restaurant workers and the point of tipping was because in the old days serving people were not even paid a wage, and then their minimum wage was something like only 20% of the actual minimum wage. You'll have to make your own decision, but I'm going to start thinking about this a little hard harder and be more discerning. In addition to our eggs and cappuccino and Cortado (a great Cortado I might add) we got one of the cinnamon raisin pecan rolls to go. I look forward to coming back with our friends who live nearby. Also, there is a neighborhood grocery store with a nice selection next door so you can pick something up for a picnic in the park if you want.

    Photos
    The Velo Rouge Cafe
    The Velo Rouge Cafe
    The Velo Rouge Cafe - Fruits

    See all

    Fruits

    KitTea - petadoption - Updated May 2026

    Loading...
    Loading...
    Loading...