I bought a jar of overpriced cooking sauce before Christmas. I went to use it yesterday and found…read morethat the jar was not sealed prior to my opening it. I brought it back to the store to exchange it for another and was told company policy was not to accept food returns. Wouldn't even give me an exchange. The manager said I could call customer service. I asked her to call and she said she couldn't as she has to be available to help other customers. I advised her that I was the only customer in the store. She then started to call but checked my purchase and told me it was longer than their 30 day return period. She then declined to make the call. Everyone should be aware that if you buy any well overpriced food item from Williams Sonoma, you cannot return or exchange it if there is a problem. This occurred in the store in Huntington Station, NY

Service is friendly - saw something online I wanted and the salesperson led me to it - store is set…read moreup well

Our search for tiles led us to The Tile Shop where Georgia helped us a ton. She was patient, never…read morepushy, and genuinely wanted to find us something that worked. She was happy to pull out all the floor options we wanted to see, matched it with backsplash tile, and even did some extra design work for us to see how it would look. Through such a daunting (and expensive) process, Georgia really made it fun. She took the stress away, let us guide her with what we wanted, but also shared her thoughts as the design expert. So respectful, very personable, and just wanted to help us. In the end, we did not move forward with The Tile Shop but it had nothing to do with the service. The price points just didn't work for us but if I ever have a larger budget, she is the first person I'm coming to.

while we have not yet completed the job...thus far it has been a fabulous experience. Rhonda Harvey…read morewas the desgun associate who assisted us. From the moment we walked into the showroom (and each of the three times afterwards) her warmth, patience and positive attitude won us over...her knowledge, experience and advice kept us coming back as we had not experienced that level of personal attention and depth of experience at any of the competing businesses. The selection, quality and price of the products were very good as well.

A new business addition in the neighborhood. I remember that it used to be a clothing store…read more The humongous floor layout fitted the supplies of the business. With all the floor samples and displays bring me to a good vibes of renovating all sections of my house. Service is top notch - hoping quality of the materials are in same level too. Can't comment much about pricing as I am with my contractor and materials are part of the package. I was here to pick the style I want him to use. So far, I enjoyed the place.

purchased tiles from Floor & Decor for my bathroom, and they were defective--a hidden manufacturing…read moreflaw that wasn't visible before installation. The glaze ended prematurely on the edges, exposing the red bisque, making the tiles unfit for use. Despite showing photos and documentation, customer service only offered $800 for the tiles, completely ignoring the thousands of dollars in labor, demolition, and reconstruction costs to fix the problem. They admitted the defect existed but refused to cover the real costs, leaving my family to absorb the financial burden. This is unacceptable. Quality control is poor, and their corporate and customer service teams failed to provide any meaningful resolution. I cannot recommend Floor & Decor to anyone who expects reliable products or professional support. Ironic that you have to use the court system to get your money back.

I visited Lowe's Home Improvement to purchase paint for my condo. During December 1 - 3, 2025,…read moreLowe's Home Improvement had a 40% off HGTV HOME by Sherwin-Williams Gold Standard Infinity Paint and Primer at Lowes.com for Cyber Monday. When I saw this deal, I jumped on it since this is the best interior paint, most durable interior paint & primer, and it has an ultra-smooth finish which withstands the toughest wear in the busiest rooms. I purchased 3 cans of ultra white flat and 3 cans of ultra white satin paint online and pick up in store. Lowe's Home Improvement in Garden City, NY has a huge parking lot and I went straight to the paint section to browse at all the different hues and color chips. I selected upward and filmy green from the Scandinavian minimalism color collection. The staff member was friendly and mixed the cans of paint with the specific color chips. The whole process was smooth and flawless. If you need other supplies for your project -- primer, painters tape, brushes and more -- Lowe's Home Improvement has got those too. Another time I came back to Lowe's Home Improvement in Garden City, NY to purchase a light bulb and to make a copy of a mailbox key. I asked a staff member for assistance. He put my mailbox key into the Minute Key machine and it told the staff member which key blank he would need to use to copy it. The whole process was quick and seamless. The cost of the key copy was $4.98. The Utilitech 40-Watt Dimmable LED General purpose Light Bulb 2 -Pack was $7.18. Lowe's Home Improvement is such a great option for home improvement projects and it's affordable.

Took my mom to Lowe's so she could pick up some gardening supplies, something she's always loved…read moreand it turned into such a nice outing. The staff was incredibly helpful, answering all our questions and guiding us to exactly what she needed. They made the whole experience smooth and enjoyable. The prices were really great too, they had an awesome sale going on. We even scored a deal on soil: buy 3, get 3 free. Definitely a win all around. Really appreciated the friendly service and savings!

Second install for a countertop by Milestone and they did not disappoint. Unbeatable prices, expert…read moreopinion, and seamless install. So glad to be able to have a go-to for this kind of thing. Totally recommend.

Great job on short notice! Greatly appreciate their help…read more Loved the quick service showing images of the types of stone for me to order. For a fee I was able to get a 24 hour turnaround, which was awesome since I was working with a short time frame to get this apartment completed. Will definitely be a return customer!

My contractor recommended this place and I am happy he did. Nice selections on displays and their…read moreprices are lower than most. Jessica assisted us with everything needed for a total kitchen remodel. She was helpful and patient. Quality products are offered and their time line for receiving merchandise was so much faster than the big stores like Home Depot or Lowes. I would recommend this store to anyone doing building or remodeling for a kitchen. We are planning to use them again for another project.

Great selection and nice staff. We purchased the white quartz for our countertops and backsplash…read moreand a tile for behind the stove. We're so happy we went with Master Kitchen! They came to install right away. We repainted our old cabinets ourselves and just added the new countertops and backsplash and our kitchen looks brand new! A few kinks on the installation of the tile above the stove, but it all worked our beautifully.

I'm in the process of getting my custom vanities and mirrors from Bill and he has been nothing but…read moreexceptional and always does the right thing. We can't wait to see our brand new vanities in our new bathrooms. The showroom has many options to look at and get ideas. This is a one shop stop for bathrooms.

I bought all my bathroom fixtures at Vanity Fair 8 months ago. Billy was wonderful in helping me…read moreselect the right ones that would compliment my taste. Recently, my faucet stopped working. I called Billy and explained about the faucet. He had someone at my home in 2 days who took the old faucet out and installed a new one at no charge to me at all. They did a beautiful job! I am so grateful to Billy and recommend Vanity Fair to everyone. Billy is wonderful and takes good care of his customers!

With the help of Gina Bonura of Kitchen Designs Trade Studio, we recently renovated the kitchen and…read morebathroom of a one bedroom apartment in Manhattan. Gina was fantastic. Whether you come to her with a vague notion of what you envision, a few specifics, or a grand plan, Gina will help you hone your interior design ideas and gently guide you through what might be, for some, a challenging and stressful process. She has an eye for color, scale and design, and worked hard with us to get every aspect of our project just right. She responded quickly to any questions we had or issues that arose during the building process and her calm demeanor and thoughtful approach to problem-solving helped us successfully navigate our renovation endeavor. We absolutely loved working with Gina, will recommend her to our friends and family, and plan on hiring her again soon. - David and Joanne

I recently had the pleasure of working with Gina Bonura in remodeling a kitchen that dated back to…read morethe 1960's and ordering cabinets through her. Gina is extremely personable and presented ideas and opinions that reflected her experience in this field. I experienced several issues/delays due to QC problems by the cabinet maker that I chose. She handled each problem fairly (as I am a perfectionist) and worked to resolve the issue as quickly as possible. She responded to my emails and calls promptly, even while on vacation. With Gina, I felt like I had an advocate in my corner!

Peter Andrews is my all-time favorite China and gift store. Many years ago I started my collection…read moreof Portmerion Botanic Garden dishes by buying a few pieces at a time here. Couldn't resist stopping and seeing the new store. The new store opened in May 2025, it's down the block at 444 Hillside Ave. it's in an H Mart shopping plaza with lots of free parking in front. There is so much in this new store from gourmet foods, artistic bags, scarves, and umbrellas. Jewelry, giftware, a Christmas corner and lots of beautiful furniture. There are many empty shelves; it looks like a lot more is to come. My Portmerion dishes are gone. I found pickle ball gifts; I never leave Peter Andrew's empty handed.

Unfortunately this location is going out of business. I remember a long time ago it used to be one…read moreof the best places to grab gifts and furniture and other homely things people might use. The quality of its items has decayed over the years and it's no wonder why this one failed. Everything is cheaply made and breaks easily. The staff like to say everything is great (even if it isn't) because they want the sale more than a happy customer. I hope their other locations still maintain the higher level of quality of their goods (varies by location) and the higher level of customer service. Happy shops!

Ferguson plumbing helped me obtain a replacement toilet part today and saved the day. Thank you…read morefor always knowing what I need and helping me out kindly and quickly. I'm a very appreciative housewife!

Gorgeous showroom and parts department. My special order for a matching colored toilet seat did not…read morework out as planned and was given full refund in the end despite toilet seat was used and I lacked original box. The Kohler product did not perform as expected, repeatedly loosening up. Five stars for their patience in dealing with a demanding private customer.