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    Kirkland's

    3.0 (7 reviews)

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    At Home - Another view of the sleek and stylish console table from the Honeybloom Hazel series, showcasing its versatility and modern d...

    At Home

    2.7(56 reviews)
    6.0 mi
    •$$

    I wanted to share with you the incredible customer service I received from Sabrina and Lourdes on…read moreSat the 18th of January 2025. Sabrina greeted me when I entered the store and immediately had solutions for my returns and new purchases. I had placed an online order an hour earlier as I left the Independence Blvd Store that morning hoping to snag a clearance item. As I was directed to the section of the store for the patio cushions, I was going to return and purchase matching cushions, as the Pineville store definitely had more inventory! Again, Sabrina was training a new cashier and was so helpful to both of us as we navigated the process to get me out of there. In addition, Lourdes helped to expedite and bring the item that I ordered online to me, which was so generous! Both of these team members went above and beyond in customer service for me today and I wanted the district manager and the store manager to please recognize both of them and let them know that I'm telling everyone to shop at the Pineville store, even though I live Uptown. Thank you so much Sabrina and Lourdes for making my day and my interaction with you both so easy and enjoyable.

    Morgan was extremely helpful. She was willing to jump on top of the large shelves to bring down the…read morevery large pots. She answered all our questions with a smile. She made it a great experience!

    Photos
    At Home - Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.

    Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.

    At Home - A stackable teal sling patio chair, perfect for outdoor lounging or dining with its comfortable design and vibrant color.

    A stackable teal sling patio chair, perfect for outdoor lounging or dining with its comfortable design and vibrant color.

    At Home - A set of modern outdoor patio chairs placed on a wooden deck, overlooking a lush garden, ideal for relaxing and enjoying the ...

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    A set of modern outdoor patio chairs placed on a wooden deck, overlooking a lush garden, ideal for relaxing and enjoying the ...

    Target

    Target

    2.7(41 reviews)
    2.7 mi•Ballantyne
    •$$

    Absolutely inexcusable situation at Target with a manager in charge who had no way of dealing with…read moretheir mistakes. I ordered and paid for a TV on the Target dot com website. Got confirmation and pick up time for the Blakeney Target. Purchased at 4:00 pick up time was 6:00. We go to the store closer to 5 pm in hopes of getting it when it was ready. There were lots of the specific TV we chose on their shelves so we were confident it would be simple to get. We showed up at the pick up area and it wasn't ready so we left and came back at 6:00. Just before the clock hit 6:00 pm our order changed to unavailable. We had to choose another location or the order would cancel. We hurried back to the customer service pick up area and checked. We were told it was not here. So you guessed it. We went back to the electronics department to check and see if the TVs were all gone. Nope . Still several TVs on their shelves so we carried the TV up to customer service desk to get them to fix this . No one would. They all looked lost. We were standing there holding the very TV we had paid for and had the paid receipt for and yet the app said "no longer available" so the Manager in charge - Cam was called to assist. He continued to apologize but would not give us the TV. After 20 minutes of logical questions and pressing him to call someone who could do something Cam again continued to say - "Sorry but you have to go to some other location that the app shows has it in stock or cancel your order and repurchase it and he would give me the TV. " The issue was the bank had already removed my money from my account because we had purchased it online on the Target dot com website- so if I cancelled the order the money would not be available for 2-5 business days. There was no other money available to repurchase the TV . We had to drive to South Carolina to Indian Land to pick up a TV that was in stock because the manager was incompetent and could not fix the problem. Epic Customer Service FAILURE.

    Was just in the Blakeney Target and wa Ted to try something on, I went to the fitting rooms and…read morethere was nobody there. I rang the bell as it instructs you to do if not attended and the lady who cane over looked at me, didn't great me, I said hi can I please try this on, she looks at me and walks to the doors unlocks one and looks at my Owala water bottle and finally speaks to tel me that I can't bring my water bottle in. I said ok I'll put it in the cart will somebody be out here to watch and she says no we have cameras and walks off, no help. I go to pay and there is one cashier open and about 5 members walking around looking at us. I count how many items I have and see it's 10 I walk over to the self service and this lady comes over and instead of greeting she starkly says mam how many items I say 10 and she walks off without another word. Such an unfriendly store, I normally go to the Stonecreat location which is much nicer. won't use Blakeney target if this is how they are when the shop is pretty empty. Do better Target

    Photos
    Target
    Target
    Target

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    Marshalls - Líne wrapped around twice!!! I

    Marshalls

    2.1(39 reviews)
    2.8 mi•Ballantyne
    •$$

    Super large Marshalls location, I think it felt larger due to the fact it is combined with the…read moreHomeGoods Store next door... If you end up wandering through the store, you can find yourself in one or the other... it's a pretty seamless transition. During my last visit all 15 registers were open and the line stretched across the entire store front (both Marshalls and HomeGoods!). It was about a 20min line, but I'm not sure what was the deal that day - I have a feeling it was a combination of Spring Break and people shopping for Easter presents. Along with the long wait for the register, there is a pretty involved impulse buying section that funnels you in towards the register. I guess it also gives you something to look at while you are waiting your turn. Probably due to the onslaught of people that day, the store was a little in disarray, but I have a feeling that it probably is usually tidy and organized. The parking lot here can be a little crazy just with people driving through (to nearby Target and other restuarants), so just be careful walking to/from your car here.

    Extremely rude associates when I made a return. They were saying rude things about my return in…read moreSpanish, when we told them we can understand them they doubled down. Still got my return done but horrible customer service.

    Photos
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    Baggallini- founded by 2 flight attendants. Life is a journey

    Marshalls - Asian-in airports top & braided safari backpack

    Asian-in airports top & braided safari backpack

    Marshalls

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    Kirkland's - homedecor - Updated October 2026

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