Tips:
- If this joint messes up your order by adding bamboo shoots to your ramen when you asked that they be omitted, they will simply fish the items out. If you have a food allergy, be aware that they don't give you a new bowl of ramen to make up for the error, which is a health hazard.
- Customer service needs work. Asking if I want anything else when I'm clearly ordering a combo that comes with a drink and a side was annoying.
After a trying, upsetting experience dealing with Bayshore Health Care all day, I needed dinner. My original thought was to grab a bite for dinner at a Wendy's in Richmond Hill that I have flagged for the longest time. Instead, I passed by this Kinton Ramen.
I should have stayed with my original plan. I love Kinton Ramen. This location proved me wrong.
I parked fairly close to the eatery. It used to be a shawarma eatery. I walked in.
A female staffer immediately greeted me. I was dining alone and got a corner table.
I looked at the menu. My usual ramen combo felt right.
I got these items:
- Pork miso ramen, without bamboo shoots, and with thick noodles
- Diet Coke
- Pork gyoza
I got water to start. It was refreshing. It didn't have any ice. I put ice in it from my Diet Coke towards the end of my meal.
My Diet Coke was excellent. It was fizzy, cold, and refreshing.
My pork gyoza took no time to arrive. I loved the flavourful filling. It's deep-fried. Yummy!
The disappointment was getting my bowl of ramen. I asked that the bamboo shoots be omitted. My server repeated my order and had mentioned that they would be left out. Were they? Nope.
Sad.
I flagged him about the bamboo shoots. What was even more annoying and upsetting was getting the same bowl back with all but one bamboo shoot removed.
If I had an allergy to bamboo shoots, this move having them in my ramen and then fishing them out would still be deadly. I frankly could have fished them out myself. This place does not give you a new bowl of ramen, so be aware if they mess up your order and you have a food allergy.
I didn't enjoy my ramen. I had a rough day. Getting my order wrong didn't help.
I visited the counter. My bill looked normal. I decided to let her know that my order was wrong and bamboo shoots were fished out. It was such a lazy approach.
I got $3 knocked off my order. I was not impressed. My not tipping said it all, as not tipping for a dine-in experience is rare. I tapped my credit card and was done.
I visited one of the single washroom stalls. I loved the pretty sink. The stall was clean.
I won't be back. Customer service needs to be better. The male server seemed like he didn't want to be there. Fishing out an item in my ramen that I didn't want wasn't the best move. If I had an allergy reaction to this item and you simply fished it out without letting me know, I'd probably be dead and you wouldn't be reading this review.
(60) read more