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    Kingston Vision Center

    3.6 (5 reviews)

    Services - Kingston Vision Center

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    1 year ago

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    3 years ago

    Great doctors and an even better front desk! Maddy helped to squeeze me in for a last minute appointment, and was very accommodating.

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    Shoreline Eyecare

    Shoreline Eyecare

    4.4(46 reviews)
    9.4 mi
    $$

    Not all glasses stores are the same...and I'll prove it:…read more I have very bad astigmatism in my right eye (+7.25) and have been using the higher quality progressive lenses for my frames. About four years ago, my glasses were getting so worn out, so I opted to get all-new specs. I have a good friend who is an optician, and he always does my measurements and creates my prescriptions for me. I brought my current prescription to the LensCrafters at Northgate Mall (or what's left of it), who promised me their lab could handle my heavy astigmatism. So I picked out a new frame and placed the order. Then they informed me I could get a second pair for 50% off, and I had been wanting to get prescription sunglasses anyways, so I opted to do the promotional offer for those glasses. I left the store feeling good that I had finally paid some attention to getting better eyesight. However, the result was horrific. First off, the lenses they gave me started to scratch up like crazy after the first month, despite my meticulous efforts to use only glasses-approved cleaning solution and microfiber cloth wipes to clean them. I mean, I was religious about it because I didn't want to scratch my beautiful new lenses. Turns out that didn't matter...they continued to get scratched up at a very fast pace. Secondly, they never produced my sunglasses. When I went in to pick up my regular glasses, they told me the sunglasses would take a little longer, which was fine with me. Two months later I called them wondering where my new sunglasses were. They told me the order had been cancelled. When I asked why, they couldn't produce a clear answer. They told me they would "look into it" and would let me know what they found out. They never, ever returned any of my calls, texts, or emails. I had to go back into the store a third time and demanded to know what was going on with my sunglasses order. They again told me the order was cancelled without any explanation as to why. They did not give me any option for honoring their promotional offer, which was the entire reason I decided to get the sunglasses in the first place. It was so infuriating, disrespectful, and negligent. Eventually, they reluctantly refunded my money, and I told them they had lost a customer for life. I was left searching for a new resource for my eye care that wouldn't treat me like a commercial pawn or just another consumer to scam. I live in Shoreline, so I took a chance and gave a call to Shoreline Eyecare. They were very understanding of my predicament and suggested I come in so they could see the glasses, my prescription, and give me their overall assessment of what would be a good next step for me to take. I immediately felt like someone actually gave a shit about my eyesight...which was very refreshing given the hellish experience at LensCrafters. My experience got even better after my first visit. I was offered a free check-up to verify the accuracy of my prescription, and then I met with a nice employee named Ally to review lens options for my existing frames (I wanted to keep the frames). When I showed her the glasses I got from LensCrafters, she looked them over for about twenty seconds and said my lenses were very likely defects because of the nature of the scratches and the fact they were so bad after a short period of time. As my blood boiled about being taken for a ride by yet another consumer-preying corporate entity such as LensCrafters, my conscience was slowly being convinced I had come to the right place at Shoreline Eyecare. It was exceptionally clear to me that Ally was thinking and acting upon my best interests. As she made suggestions, she checked the system to see if my insurance gave my discounted or covered options, she shared alternatives, showed me the supply line items for total transparency, and just made me feel like she was now my eyesight partner, as opposed to someone trying to sell me new glasses. When I decided to pull the trigger on the new lenses, I also decided to get the sunglasses as well since this seemed like a place that would be able to fulfill such a request. Ally informed me that, based on my insurance policy, it would behoove me to wait until after the new year because, at that point, she could apply a vision discounting to my order and save me close to $200! So I chose to do that for my regular glasses and went ahead with the sunglass order in the meantime. Ally helped me get the new lenses for my glasses ordered, they fit perfectly, and I'm now enjoying amazingly sharp and clear eyesight. Even being out of network for my insurance couldn't keep my business away. If you want real help for your eyesight, make sure you go to Shoreline Eyecare.

    I enjoyed my experience here. I thought the eye doctor did a good job and she was a good…read morecommunicator. Eyeglass selection could be better but they did let me order a pair of frames they did not have

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    Kingston Vision Center - optometrists - Updated May 2026

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