No matter the time my appoint was ...Always expect a long wait.For whatever multi reasons always a…read morelong wait and back up of patients. The care is always excellent no problem there. It would be so nice to have a coffee stand or something of the sort while waiting.

Great, professional Provider & staff! Only issue is 45…read moreminutes late for appt. Dr Martin amazing!

My family has been coming here for quite a few years! Typically, the appointments are fine but…read moretoday wasn't that great. We got there early for our appointment, but even then, we didn't get going with the actual appointment until over 20 minutes past our appointment time. We were asked if contacts were considered, which was surprising since I mentioned when the appointment was made that 'it was for contacts'. Mind you I made the appointment months before. The optometrist mentioned that she could try on contacts that same day since they were in stock. I was told instead we'd have to set up another time to come in. I'm disappointed my teen did not get a chance to try on the contacts the same day of the appointment. Baffled even that she was unable to try them. In my over 20 years of wearing contacts, I've never experienced NOT being able to go home with a single pair of contacts! Let alone trying to see if she can put them in. Now we have to wait another two weeks to try them to see if they work (before putting in the order). I see a lot of new workers in the office even so, this visit is making me rethink where to go for my household eye prescriptions. I've also noticed an influx of clients. I've never seen so many in the waiting room at once.

Front desk are so unprofessional. came in to get my glasses fixed right after I sat down one of…read moreyour front desk girls and Chelsea was whispering and I overheard my name how unprofessional is that this will be my last time coming into this office. very unprofessional needs more training upfront

Great customer service with a calm and quiet atmosphere in the clinic. The clinic is amazing for…read morechildren with special needs. Dr. Cheung is fantastic and caring; the same goes for his assistant.

I've had double vision for decades. I've spent thousands of dollars on expensive lenses with prisms…read moreover the decades to correct alignment, but double vision has persisted and gotten worse with age. I wish I knew that strabismus surgery was an option earlier! Jason Cheung performed my surgery a week ago. The alignment now is perfect. I can use binoculars now! No double vision. Should have done this 40 years ago.

Moved to Kitsap county in 2016 and have been going to Poulsbo Eyecare Center from the beginning…read more Dr. Ray Hedahl and his team are a pleasure to work with. The teamwork that they display is always a comforting experience. Dr. Hedahl can concentrate on the exam while his assistant writing down all the vital information. A well oiled machine if you ask me. With regards to glasses they are always knowledgeable and helpful as for me I need the reassurance that the glasses I pick out look good. If I ever have issues with my frames they continue to excel in that as well Repairing or adjusting or even one time replacing them under warrantee without an additional charge. I will continue to go here and would highly recommend this place of business!

I would not recommend this eye care center due to unfriendly office staff. The woman named Rose…read morewho answered the phone is rude and not very helpful . I called to schedule an appointment ,but was told they don't accept my insurance and that I would have to pay out of pocket, since eye emergencies aren't covered. I agreed to pay out of pocket, and asked if I could be squeezed in by my regular doctor and she said let me ask her and I will call you right back. She never did. I will be looking for a different eye clinic that values their patient's.

They say we were more than 15 minutes late; we were here in the office at 2:14:30 30 seconds to…read morespare. RuLeS OnLy ApPlY iF iTs In OuR iNtErEsT Turned away.

I could not have asked for, or hoped for, a better experience. From walking into the SILVERDALE EYE…read morePHYSCIANS office, being seen by the front and back office staff, to the evaluation by Dr Cheung, and as I walked out the office door, everything was perfect. Thank you so much for all your kindness, understanding, and caring, at all levels. I highly recommend SILVERDALE EYE PHYSCIANS.

I've been consistently impressed with Pacific EyeCare. The doctors are incredibly smart,…read moreknowledgeable, and highly skilled. They take the time to provide excellent care, and you can tell you're in the hands of experienced professionals. Yes, they're busy, and you may have to wait occasionally, but that's often the case when you're seeing some of the best. For me, it's absolutely worth it. I'd much rather wait a little longer for exceptional care than be rushed through an appointment. If you need eye care or surgery, I wouldn't hesitate to recommend Pacific EyeCare. They have some of the best surgeons around, and you can feel confident that you're in excellent hands.

John at the Optical eyewear was very knowledgeable and helped eliminate my problem with warping of…read moremy vision due to improper eyeglasses! He suggested youth glasses with a smaller lense and low as be behold the problem was eliminated! No more falling on stairs or difficulty driving. Thank you John for listening to me and suggesting corrective action. Gail B

Ophthalmology practice. Excellent experience! Staff are…read morepolite and experienced. The eye exam process was smooth and fun.

I've been a client for many years. Until this year I would have rated them much higher as the care…read morehas been pretty good. An technician does the primary check of your eyes and then you see the doctor. They do not give you a lot of time with him. Here is the downside: I have insurance that covers one visit a year and they know it. They scheduled me prior to the year and guess what-no coverage. I talked to them and they were going to fix it. Here comes another bill and it isn't fixed. So my care rating is a 4, my back office is unacceptable. The jury is still out. Personally I like the doctor so I hope he fixes this issue...because I am getting nowhere.

Little shop just off the highway in Poulsbo. Dr. Hedahl is one of the best optometrists I've had…read more He's patient with me and explains what it is he's doing, or thinks I should do, and why. I would recommend him to my family and friends.