I want to echo what others have said in past reviews about Dr. Goodman, his office and staff. He…read morehas a small office (currently undergoing some renovations), but you will not find a better place to have your vision needs met. I initially found Dr. Goodman while searching for a local optometrist that accepted the VSP insurance plan. That was about 5 - 6 years ago, and even though my wife and I have since moved to another town about 45 minutes away, we still use Dr. Goodman's office. Being an IT professional, and personally interested in technology, He and I always have conversations about various innovations since my last visit. In fact, my wife once said that he reminds her of "Sheldon Cooper" because he's funny, quick-witted, and just sounds like a guy who seemingly knows about every subject. And trust me when I say that she is the antithesis of a "techie". Dr. Goodman is very knowledgeable, courteous, and professional. His personable skills, and willingness to explain technicalities and procedures are superior to any doctor I've ever experienced. I highly recommend him to anyone that is looking for an optometry professional on the Kitsap Peninsula and beyond.

They're so good, they're no longer accepting new patients. This important tidbit wasn't updated on…read moreany websites. Super disappointed because I was convinced I had found my forever optometrist. If you can get in somehow, I'm sure it will be a five-star experience. I was turned away so can only give three stars since the person answering the phone seemed nice.

Moved to Kitsap county in 2016 and have been going to Poulsbo Eyecare Center from the beginning…read more Dr. Ray Hedahl and his team are a pleasure to work with. The teamwork that they display is always a comforting experience. Dr. Hedahl can concentrate on the exam while his assistant writing down all the vital information. A well oiled machine if you ask me. With regards to glasses they are always knowledgeable and helpful as for me I need the reassurance that the glasses I pick out look good. If I ever have issues with my frames they continue to excel in that as well Repairing or adjusting or even one time replacing them under warrantee without an additional charge. I will continue to go here and would highly recommend this place of business!

I would not recommend this eye care center due to unfriendly office staff. The woman named Rose…read morewho answered the phone is rude and not very helpful . I called to schedule an appointment ,but was told they don't accept my insurance and that I would have to pay out of pocket, since eye emergencies aren't covered. I agreed to pay out of pocket, and asked if I could be squeezed in by my regular doctor and she said let me ask her and I will call you right back. She never did. I will be looking for a different eye clinic that values their patient's.

Called for an emergency appointment because I was having problems with my eyes. They got me in…read morewithin two weeks which was faster than others. When I checked in, they were a little confused about the purpose of my visit and thought it was a vision check. I told them I didn't need my vision checked (I have 20:20 after Lasik), I was having problems. After a few minutes and am insurance check, they were able to modify the paperwork and move forward. I was worried that I may not get answers since they had scheduled my appointment incorrectly but it went very well. I walked away knowing what was wrong and ways to improve it. Staff and doctor was very friendly and informative. I would recommend them to others.

I'm new in town and this place is close to my home, so I called to set up an appointment. I was…read moretold they are only accepting new customers by referral. Must be an incredible thriving business if they are turning away new paying customers/patients....

Awesome eye care facility! I am new to Bainbridge Island and was very nervous about finding a good…read moreeye doctor and care. I was wonderfully impressed with the visit and care I received at Bainbridge Vision Source. Dr. Steel was detailed and explained my vision test and results very well. Dr. Steele was friendly and made be feel confident I made a good choice for eye care at Vision Source. Awesome office assistants and optical professionals helped me with insurance and selecting a new pair of eye wear. Highly recommend this vision care facility.

Bainbridge Vision, Bainbridge Island, Wa doctors recently retired. I have not been able to have my…read morevision checked and my glasses updated nor replaced due to breakage. Bainbridge Vision has left its clients hanging for several months now.

I had a good experience at this eye care shop overall. The exam was thorough, and the explanations…read moreabout my vision needs and available lens options were helpful without feeling overly technical. The staff made an effort to answer questions, and the space was clean and comfortable. My main concern is that the contact lens ordering process could be more organized, particularly when shipments are delayed or updates are needed. Better communication would make the experience much more convenient. Despite that issue, I appreciated the professional approach to the exam and the selection of eyewear available. I'd consider returning for future vision care.

They are so understanding, kind, flexible, responsive, and generous! Very happy to have found them…read more Highly recommend!

Little shop just off the highway in Poulsbo. Dr. Hedahl is one of the best optometrists I've had…read more He's patient with me and explains what it is he's doing, or thinks I should do, and why. I would recommend him to my family and friends.

So far the prescription had 3 errors in it, which could be data entry and not the optometrist, i…read moredon't know. The order had two errors, I might have been told the wrong information on some glasses I bought, I should find out monday. Some of the,staff have been rude and I am trying to recover from surgery. It has been really stressful and time consuming dealing withQ10 all the mistakes and the lack of respect too,.

The employees at this I care center are really good. They seem to care about the patients and try…read moreto give quality time and effort. I am not happy though, with the end product. They gave me and updated prescription that was wrong. Said I would need to get used to it. But it was blurry vision in one eye, and it took six months for it to be dealt with. They took me back to a prescription that I had over two years prior. And that prescription, it's not good enough for my eyes. So not only did I give them several hundred dollars for my prescription and lenses, but I ultimately had to go somewhere else recently to get the proper prescription for my eyes. Interestingly enough, the Kingston Vision's prescription was nowhere near what I needed to see well. The new place I went to give me a proper exam, showed me a comparison between where my eyes are with the prescription, from Kingston Vision to the prescription that I would need, my eyes are no longer blurry with my glasses on. So it's the quality of Kingston Vision's treatment is what I'm not happy about. But again, the people there are nice, and they try to give good customer service. The fact thatI went elsewhere to get the right prescription, which cost me a lot of money, is pretty infuriating. Because of this fiasco, this year, I actually paid double the amount that I should've for my glasses to be updated with a new prescription because of the lack of quality service from this business. I will not be returning nor recommending them. With the poor vision that I have, and considering that my eyes are everything, I need to make sure that my the glasses and prescriptions are accurate. This business just did not deliver.

Very nice, professional, and knowledgeable team & Dr…read more Quick to assist with emergencies and willing to answer any questions.

I had surgery in August 2024. Absolute disaster!! Was told by another opthomologist 3 month later…read morethat there was so much damage it would take two more surgeries to fix it! Been going to UW eye clinic since (anpprox 18 months so far) and not even sure they will be able to repair it!! Island Eye Care? NOT A CHANCE!!

Ophthalmology practice. Excellent experience! Staff are…read morepolite and experienced. The eye exam process was smooth and fun.

I've been a client for many years. Until this year I would have rated them much higher as the care…read morehas been pretty good. An technician does the primary check of your eyes and then you see the doctor. They do not give you a lot of time with him. Here is the downside: I have insurance that covers one visit a year and they know it. They scheduled me prior to the year and guess what-no coverage. I talked to them and they were going to fix it. Here comes another bill and it isn't fixed. So my care rating is a 4, my back office is unacceptable. The jury is still out. Personally I like the doctor so I hope he fixes this issue...because I am getting nowhere.