The actual store part is pretty good. I cant say I really have any complaints. The pharmacy on the…read moreother hand is a wreck. My main problem being changing prescriptions without notifying me. They changed my prescription and said the company had new packaging and they put the sticker over the company name and I had a reaction to it. The head pharmacist had such a horrible attitude while defending her actions. The head pharmacist is the one who said she does the prescriptions and she went with what was in stock. It happened again this time with a new head pharmacist who was really kind and said she dont know who packaged it and would note in my file to keep my prescription as written. It was her first day on the job too. Why would it even have to be at this level? A prescription prescribed by a doctor should NOT be changed by a pharmacist. Originally I was just waiting for my prescription to be finished and Id go to a new pharmacy but this new head pharmacist who was really sweet gave me the idea that things would be different. This place would be more organized and less chaotic. I think I need to give her a little more time to take control of that chaotic time bomb. Sorry thats what you inherited. The pharmacists under her dont really know what they are doing, very bored, easily stressed, and clearly do not like their jobs or even care. But with a boss like the one they had previous, Im not surprised. However its enough to leave me untrusting with this place. Id rather go to the pharmacy next to my job. They have lost my insurance information a few times. They also asked me to call them for my prescription to remind them to fill it when my one prescription was over. I gave them the refill that was needed. Again pretty unknowledgeable about what to do when given an insurance card. I asked for my prescription back and it was literally pain staking. I had to ask 6 times maybe more and at first it was "why do you want it back?" "Why do you need it back" "we have it in our system" and just with the jaw dropped. If I want to go to another pharmacy I can. You cant withhold a prescription from someone. I finally got it back after she was told to give it back to me. Its like the customers are a joke to them. The 2 stars are lost on the pharmacy and one for the new pharmacist who has quite a task ahead of her and the other two are for the store part. Wide selection. Neatly organized. Good pricing. Attentive and knowledgable staff.

It is like a morgue in here. Look at photos of empty shelves. I was the only customer in the place…read moreat 6:30 PM. Something makes me think this store is on the way out.

I genuinely deal with this pharmacy having mix-ups and miscommunications on a quarterly basis…read moreminimum. During these mix ups, the pharmacy department has not been apologetic, even during situations that absolutely call for it... like sending wrong medication or sending me to a cooperating location, stating they'd have my medication, when they don't. Years ago, I switched to Rite Aid due to my frustration with CVS, but unfortunately, they went out of business. Rite aid was far better with consistency of filling my medication in a timely fashion and in its customer service. I understand that the customer experience at CVS is damaged by something probably above the specific locations control. The phone system/automated messaging is infuriating. It takes so much effort and frustration to try to leave a voicemail. Pressing 0, saying "operator", saying "speak to a pharmacist" doesn't seem to expedite the time it takes to leave a voicemail . I've even asked someone in pharmacy in the past if they knew a shortcut to get to voicemail and they don't. I hope they can report at least that to their higher-ups in the company, because I'm sure I'm not alone with already being frustrated by time I speak with someone in pharmacy due to that system. I'd bet dealing with frustrated customers is not good for the morale of the pharmacy staff working. Their automated texting system is also a problem. For example, the system does not trigger any communication regarding a shortage in medication until the date is supposed to be filled. Had they adjusted the settings to make customers aware of shortages earlier, the customer can have options to call around to other pharmacies and work with their doctor to have it filled at another location before their needed medication is out. Instead, I'm days past receiving my medication and received a text message today stating that I need an updated prescription from my subscriber (which wasn't the case when I spoke to someone on Friday). I'm on my 5th call to CVS since Friday and when I eventually spoke to someone, the pharmacist clarified that he doesn't need an updated prescription (as the text said) but instead is informing my doctor of medication shortage. Had the text message been accurate, I would've understood and wouldn't have had to deal with the whole phone system AGAIN to call for clarification. It's frustrating enough to not be able to fill a medication I need with no timeline in sight for when I will be able to get it, but for these automated systems to add so much increased frustration is ridiculous.

Always have prescriptions on time. Also great coupons and sales. Got Covid and flu shot without an…read moreappointment.

Update: I did not want to end a relationship I've had with a pharmacy for many years over one bad…read moreexperience. After speaking with the owner Mike this morning, the situation has been sorted out. He treated both my father and I respectfully, explained why and what happened, and rectified the issue. Thanks Mike! Not sure what's going on over there tonight. I was a customer for over 9 years. I received my prescription and it was short by 6. I was with my father and noticed the box was not sealed before we left the parking lot. We immediately went back in to explain and was not only belittled but yelled at about how we were at fault, somehow trying to get over on them by receiving 6 extra, and that I had only been a client for a year? As if that was somehow applicable to the short prescription issue. Like I said, I've been going to Town Drug for almost a decade with little issue and even have proof of this through old prescriptions. Yet, instead of trying to fix the situation amicably, the pharmacist became belligerent and dismissive. The owner Mike has rectified the situation.

They are amazing! So helpful prescription filled quickly. If you have a problem, they help you. I…read morelike that is a small store. Not like a cvs

Pharmacy and general grocery items…read more Like CVS and Rite Aid, the Walgreens stores are a long way from what they started as: Pharmacies. These days they are all more or less geared towards food and knick-knack items. This Walgreens stands out however due to the odd but super friendly (and maybe a tad creepy) dude who works there practically every night. This young dude is always smiling, ready with a greeting and always cleaning something and is what every business should have for a customer service experience. The store itself is nothing more or less than what you would expect and there are some decent sale items as well. The store is brightly lit and you can generally find what you are looking for. Overall a good shopping experience. Parking in Front.

Stay AWAY!!! The people here are mean. The register lady is has a major attitude AND the…read moremanager who tried to help did absolutely nothing. Stay away from this walgreens!!!! If i could give 0 stars i would. Trust me they are awful. Go to the one on 347 and terry rd.

This CVS is great, they are very well stocked and organized. For most of your general needs, as…read morewell as things like school supplies, magazine, games and toys. Sometimes the front register is a little under staffed with one person shuffling between the main register and the photo processing center. But since the place is never that busy, it's never a big deal. The pharmacy has been through it's ups and downs as far as the people working there. The current pharmacist and team are great. They are quick and courteous. When waiting for my prescriptions, you can see the care and respect they give to the elderly customers. It's good to see.

It's official and I am done with this pharmacy! Meds are almost NEVER ready in a timely manner…read more Today they told me they never recieved the script from the doctor, yet the doctors office told me they confirmed that they (cvs) recieved it before I even got there. You can't even get a person on the phone...You can leave a message and someone will get back to you in about an hour, they claim. What kind of way is that to do business? There is no redemption this time- Time to switch pharmacies!

This place has been closed for years and for a reason. There were two people that ran this…read morepharmacy: The guy was a real gentleman, while the woman was the worst. Myself and my family used this pharmacy exclusively and we were know by the man and woman (I believe they were the owners). One time I ran out of a med and needed a few days worth until I could have my Dr call in a refill after the weekend. The woman refused this request despite the fact that I needed to take this med everyday. She was told that the medicine had a very short half-life... meaning that after one day of not taking it, it would cause me problems, but she didn't give two shits. I did stop by and discuss this with the guy pharmacist and he was so apologetic and tripping over himself to help me. Sadly, despite his great attitude, the bad attitude the female pharmacist had made it very easy to switch to a big drug store chain. So good riddance to the non-helpful lady pharmacist, but good luck to that really nice guy.

The staff is incredibly nice and friendly. On top of that, there are no delays and their drug…read moreprices are much cheaper than CVS, Walgreens.Customers do not realize they are overpaying at the bigger pharmacies. As for the negative comment below Tompkins does not fill prescriptions for Oxycontin Painkillers.

Tomkin's pharmacy was definitely a breath of fresh air after using chain pharmacies for a decade…read moreand then using mom and pop pharmacies that just wanted to take advantage of you and overcharge you. Darryl was the best and always extremely compassionate and just always a good experience. Since the new ownership it's still been a pleasant experience I'd never go back to any other pharmacy even when I need random items I'll go out of my way to go in there as opposed to Walgreens or shop rite.

Wonderful people and outstanding service! Always helpful and kind. I highly recommend this…read morewonderful pharmacy.

I've been going to Maple for 30 years and being able to forge such a user-friendly relationship…read morewith the staff especially Nina, has been a blessing Nina goes the extra mile to.provide us with the genuine reliable service you just can't get anywhere else Al P

Wonderful family owned pharmacy in St. James They carry a…read morelarge variety of items for reasonable prices, and if they don't have what you need, they can order it!! The pharmacist was just so helpful in making sure I got the special order medication I needed after I received an urgent recall notice from CVS for the last batch I had my rx filled, will be sticking to speciality pharmacies from now on!! Plenty of street and lot parking!

pleasant and professional. a great asset for the village of St James. for a small place it is very…read morewell stocked. a good old fashioned "drug store ".

I have been using this CVS pharmacy forever. Everyone is always helpful and attentive. The…read morepharmacist on duty has always answered any questions and concerns I may have had. Friendly, Helpful, and most of the time service is quick. Keep up the good work!!!!

We unfortunately don't have too many options for fulfilling prescriptions, in our area…read moreBut a word of caution On several occasions,I was alerted by text " we don't have in stock, we'll let you know when it's in" , to another text , a day later, " alert" this may not be covered by your insurance. I found my prescriptions in Queens pharmacy ( Not CVS) and were readily available and covered by my insurance!!