Phenomenal experience! Our motorhome had a DEF issue and we limped into Freightliner. They…read morediagnosed the issue, got on the phone with Tiffin and had parts overnighted. We were back on the road within 2 days. A big shout out to the friendly and experienced service staff and techs.

I'm changing my Rating because your boys let me down. I'm with McFarland Truck Lines and my truck…read morecame in last Friday around Noon for a Power Steering Pump and Saturday morning I was told they had to Order a Power Steering Pump and it would be in Monday morning. Monday morning came around and then they tell me my truck wouldn't be ready until Midnight. If your Techs can do their jobs on time, especially Priority jobs, then maybe you need to look for new Techs.

Great selection. Best used trucks in the industry! Fair bank terms. Fair warranties. Knowledgeable…read morestaff.

Yes, they do play the blame game. I bought a 22…read morefreightliner last month, truck was covered of snow when I picked it up, even though I overlooked the fact that the truck got two different seats, no fridge, when I got to Florida, tried switch the AC from heat to cold, the air was not cold, I called the salesperson Mr Stacey and let him know, this morning the manager Charlie tells me they won't fixed it because they know what happened between Cincinnati OH to Tampa Florida...

As a parts runner, I go into different stores all day long. The experience is similar everywhere;…read morebut, sometimes you come across someone who is knowledgeable, moves with a purpose, and goes the extra mile to take care of customers. Cody in the parts department of this Rush location is 5 star excellence! From the smile he always has on his face to his ability to recognize any issues and remedy the situation, Cody consistently goes above and beyond for all of the customers I see him take care of. If you need a guy, Cody is it.

made an appointment 3 weeks in advance about a starting issue with my Tiffin Motorhome. Rush is a…read moreFord recognized garage, an being that the motorhome sits on a Ford F53 chassis with a Ford V10 engine, you would think they would be able to find the starting issue. In the mean time the motorhome developed an issue with not wanting to go in reverse when engaged by the stick shift on a the column. This was confirmed by the intake agent at the counter, who tried to put the motorhome into reverse with no success. Well after Rush's somewhat thorough diagnostic inspection, they could not find the starting issue, nor could they find the issue with the motorhome going into reverse. We were sent a email informing us that the motorhome was ready to be picked up. We arrived at Rush to pickup the motorhome at 11:39 Am, apparently the motorhome had been shut off, and Rush personal could not get it started. We proceed to wait until 12: 28 before the motorhome was brought around for us to take. We took the motorhome back to the campsite we were staying in and you guessed it, the motorhome would not go into reverse to back into our spot. Overall I can not express how disappointed I am with the caliber of mechanical abilities at Rush Service Care at 11775 Highway Dr. in Cincinnat.

BEWARE!!! I could have been seriously injured…read more Well I purchased a 2015 Chevy Cruze from Jeff the beginning of 2019 I shouldn't have let myself get rushed through it, the test drive went great Everything seemed ok When it came time to see the service and inspection report for the vehicle Jeff looked for a bit and said he couldn't find it in the system and blamed it on the car was at the Harrison location before bringing over to the Aurora dealership I should have immediately should have stopped and put my foot down but do to the used car salesmen tactics I didn't and he said he will track it down Fast forward a few weeks I had to go to the BMV in Harrison so I decided to stop by and see if they had any reports on it the gentleman over there looked all over in and out of the system nothing other than the motor had a bad smoking problem (I was never told of this) and was sent to get it fixed under warranty at a Chevy dealership that they work with The inspection was never done until that day weeks after I bought it when we had snow and ice in February He sent me down to the shop down the road further into Harrison to have a oil change and The inspection report done on it covered by them Do to me not being the one paying for it and that they hadn't been paid they couldn't let me look at it. I was about to get a glance at the report for a quick second I remember seeing a Check mark in a red box (I'll explain that later) I never did follow up with the report and have yet to see it to this day Fast forward a few months to the second oil change at the same location (Was very expensive do the full synthetic do to the turbo $89 vs $39 at a Chevy dealer) they come in to the lobby and say the tires on the car are completely worn out and they can't even rotate them (the car did have skidding and hydroplaning issues with them and I drive 30 minutes to work and curvy roads on the west side of Cincinnati)they highly recommend I get a new set. At the point I wasn't expecting to have to buy tires for a long time I had to buy them because every so often I had to drive my very young niece to places for my sister every so often so I forked out about $500 for tires A few months later this is in the winter I'm on my way to work and stop to get gas, I go to start it and the battery dies resulting in having to jump the car to get it started I was told by Jeff about a warranty on the battery that if the battery goes out they go through a company that will be $100 of the price of a new battery I gave them a call and come to find out they haven't done that in over a 1 1/2 years or so So the next thing I did was call Jeff to work something out, he basically said I'm out of luck resulting in me having to buy a new one full price Now this is just recently in July I decided I wanted to look at trading the car in before 100,000 miles hit so I found a car on this website and drove over there It was a really nice light blue 2015 Kia Soul + with about 81K on it I told him I was highly interesting in the car At that time they hadn't gotten it into the service shop to do a inspection on the car he said it would be ready Saturday (this was a Thursday) It obviously needed tires quite badly it literally looked like the previous owner took it out track racing and burned up all 4 tires the fronts were the worst I said that's fine He recommended I come in at about one and I'm the first one that was interested in it so I basically had first dibs on the Kia It's now Saturday as I was about to walk out the front door I get a text from Jeff telling me the Kia was just sold At this point I snapped because apparently all they care about is money and that's it They don't care about making sure your well taken care of they just put off the normal fly by used car lot salesman If they would have truly cared they would have called me as soon as they got that report and say the tires of the Chevy were shot as put by the gentleman at the shop If I had wrecked with those tires i would have sued them so fast I will never return again

From the owner: We are here to provide prospective car buyers with a inventory that offers variety and reliability…read more From the oldest vehicle on the lot to the newest, all vehicles are put through a service and safety inspection that allow customers to buy with confidence. We can get new car rates on used vehicles, we offer extended service contracts to protect you investment, ask about our guaranteed credit approval!

Most unethical company ever. They mixed up the plates on our leased truck. Our plates were out on…read morethe wrong truck which was involved in a hit and run accident. We have tried several times to contact Jeff and Mike Busch and they will not return any calls or emails. Shady company at its finest! Trust me, if you are even entertaining the idea of leasing a company truck from them ..RUN don't walk, RUN as fast and as far as you can away from this shady company.

They deserve zero stars and to simply be put out of business. We live in Arkansas and bought a…read moretruck from them that took months to even get! It was being "repaired" in Idaho, but when we got it it still had to be repaired in Arkansas. The truck is only a couple of years old but you'd think it was older. The lack of communication these people have is unreal. The guy responsible for repairs chooses to contact people through email when there's faster ways such as a phone call. The other people we have talked to we have had to chase down, call repeatedly, email repeatedly and still get nowhere. We are now waiting for tags for our truck, which we've been waiting for a few months now. We talked to a lady the other that was supposed to call back but didn't. I guess you have to show up or just call everyday to get anyone there to do their job.

I would rate this place a 0/10 if possible, I just left this dealership after dealing with Cj…read more(salesman) and Keith (finance manager). CJ specifically lied over the phone saying that they were offering 5k- to 10k for lifted trucks that are in excellent condition and when I get here they offer me 10k below trade in value. This place will say anything over the phone to have you make the drive here. DO NOT TRUST THEM. They put cheap lifts and cheap rims/tires on vehicles and overprice them by at least 6-10k over KBB value.

Terrible Communication and Unproffessional. Breached legally binding contract. "Sold" vehicle to me…read moreand then sent text saying someone else bought it. I already had a bank check in my possession for the vehicle. Chillicothe Truck was aware of this and agreed to this. Legal action likely coming.

Fyda has good equipment and a very good shop. Their truck salesmen are over all straight forward…read more Their truck financing department is a whole other story. The only care about getting you the loan you need at extremely large payments. If you find a truck that you like at Fyda put down your down payment and find a loan company your self for the financing. Yhere are loan companies out therr that are driver compassionate that is willing to get you in the payment you can afford at a good rate. Fyda's financing really isn't driver friendly and shouldn't qualify for a drivers business while purchasing a used truck.

Stay far away from fyda freightliner columbus. Trucks been there at the body shop over for over 7…read moreweeks for a hood and radiator and a couple other miscellaneous small things. Will probably be over 8 weeks. Keep giving me updates it will be done by this time and not finishing the truck. Talked to the manager on Friday and now I get a call from body shop saying won't be until later this week. Just don't care about the smaller guys. Let me had been a bigger company truck would have been done. Customer service from the people in the office is terrible. They have an attitude you're calling checking up on your truck. Then they tell me they didn't tell me something like I just got it out of the sky. Just a frustrating process dealing with them. Lost the driver I had for the truck and lost the guy I had I thought I had to replace him because of how long this process has taken. Not able to make a dollar for 2 months because of this bs. My insurance wrote the check a day after claim.

If you go for an oil change watch out for unstated shop fees. On a $60 oil change and tire rotation…read moreshop fees were $22. Won't do that again.

This started as a typical car buying experience for the most part. Would have bumped this review…read moreup at least one star except for my interactions with the finance person and later with the sales manager. The finance manager was so focused on selling a 3rd party extended warranty (not even the more economical and convenient Hondacare) that he told a total untruth regarding the ability to perform basic maintenance on your own car. In fact he doubled down and said that you needed to be ASE certified. I was LITERALLY ready to walk at that point but my wife got me to calm down and complete the deal. I stewed on this for a week but could not let it go so I called and spoke to the sales manager. My conversation with him was very cordial and polite, but it truly felt like a conversation he had done plenty of times in the past and i eventually said my goodbyes but totally felt dismissed. So here we are, 2 months later, and I'm still pleased with the car. I ended up buying a genuine Hondacare extended warranty from another dealer for about a 1/3 of the price of aftermarket one that was being pushed in my face, as I've got no intention of spending another dime of my money here.