Great service, jeans came back perfectly altered and price was what I expected and very reasonable…read more(quoted beforehand). Will use them again!

Completed a very quick turnaround on a prom dress! It was pricey but expected given the timing…read more Will use them again!

Divine Bridal is a part of Lucy's Divine Creation!! Malia is awesome! She basically redesigned my…read moreentire wedding dress!!! No words can describe how beautiful, fantastic, and elegant my wedding was/is! I got married 6 years ago October 5th 2019. You can see the dress I purchased and results on my wedding day!!! Perfection can't describe the result!!! Forever thankful!!!

From the owner: We feature the newest 2026 designer gowns, custom-made wedding dresses, jewelry, veils, and shoes…read more We offer high-quality styles at affordable prices, along with expert alterations by Designer Maliah of Lucy’s Divine Creations, backed by 30 years of experience. She is currently a 5 star business in Richmond, VA. Find your perfect bridal look at Divine Bridal Co. From basic alterations to fully custom gowns, we bring your vision to life — all at prices you can truly afford.

Irina was extremely attentive and responsive to my needs! I needed a beaded gown altered for my…read moredaughter's wedding day. She took great care with it and went above and beyond to make sure the dress was perfect for me. She is very kind and very considerate of your feelings. Happily referred several others to her and will return for sure!

From the owner: My experience on sewing world is 30 years-it’s mean I can help with very different projects.Each…read morecostumer is unique to work with! You can feel that I’m part of your family-when you come to our alteration studio. Feel free text or call me-I’m on the touch.

If you're a welder, farmer, rancher, or you dress country and want your jeans starched do not go…read morehere. Biggest disappointment. Asked for extra heavy starch, even specified that I wanted as much starch as they could possibly put on there. I'm told they'll be ready for pick up the next day. It took them three days to starch my jeans and I got them back and they weren't even creased nor could I tell they were even starched.‍ I'm moving back to Wyoming where the dry cleaners starch your jeans to the point where the crease will slice you open and they're stiffer than cardboard. Didn't even have to ask for it they assume that's what you want and do it automatically for you

I promised myself that if I had a great experience here at Puritan Cleaners that I would leave a…read moregreat review! And after my horrible experience with Hancock Cleaners in Hancock village who wouldn't even take our items, due to a questionable smell in one of them, possibly by a cat, she shockingly and RUDLEY refused us service to the point where it actually felt personal, especially how she just turned around to the next person as if we didn't even exist anymore, and were just left standing there. And so my child (my witness) and I packed up all of our items till I could figure out where else to take them. Puritan Cleaners were the first one suggested to us by a friend who told us how this business is very involved in the community! (Wow-what a major plus!) Puritan Cleaners were not only able to to accept our items without question, but they were able to have them ready by the next day! Our items came out beautifully and that one questionable smell in one of our items was completely gone! So, bummer for the mean lady at Hancock Cleaners for missing out on an opportunity to make a nice profit on the amount of items we needed cleaned, along with gaining a potentially valuable long term customer. I guess a business like Hancock has the right to treat their potential customers any way they want, and even turn them away, (even though I was expressing extra kindness to her, maybe even to a fault, to try and make her feel bad for how enraged I was feeling on the inside-I know I know-sigh, it didn't work anyway). Sadly, it's bad (and very sad) customer service like that that can hit someone so deeply that one might take their anger out on someone else who may not deserve it. My point here is that in regards to Puritan Cleaners is that they were there to turn my "bad" experience around-and pretty much immediately! BONUS note: is that the young folks working there (that we spoke with and who helped us) were SO KIND and VERY helpful and seemed really happy to be of service. I told them my story briefly (without any kind of rant)-and they listened. Blessings to them! And yes I've worked in customer service for MANY years, and I know how challenging people can be at times to the point we sometimes just want to cry. And this is why I get very passionate about GOOD service, while calling out the occasional "bad" service. 5-STARS here! I HIGHLY recommend Puritan Cleaners!

Amazing staff and very reliable!!! We have been taking clothes here for alterations for the past…read morecouple years. Always reasonable prices and they do an above stellar job!!! Thank you!!!! Highly recommended!

I took in 2 pairs of pants, 1 to be hemmed, 1 to be taken in at the waist. They did a beautiful job…read moreon both of these. Unfortunately, they also snagged the fabric on the hip of 1 pair. I wouldn't be quite so angry if they had fessed up before I left the shop. Instead I had to discover it after I got home. Really disappointing.

Consistent high quality and timely completion on all alterations. Also made custom throw pillows…read morethat turned out great

Such great quality work. Will be a customer as long as they're open. They're so nice, as well.read more

There are a few of these around town, but I've gone to the one inside the Ukrops…read more(sorry...Martin's...I'll never get used to that!) on Midlothian. It's so convenient to be able drop off and pick up stuff when you go to the grocery store. They are really reasonable on alterations, and do anything from a simple hem and sewing on buttons, to complex things like cutting down a dress. Such a brilliant and timesaving idea!