Kristi provided a great experience for us on Friday. She is incredibly knowledgeable and provided…read moresome great feedback for me while I was shopping for my wedding gown. She made us feel very comfortable and her customer service was amazing. I never felt rushed through the process and she was always very patient with all of my questions. Shopping for your wedding gown during Covid-19 is different and the person running your appointment can make or break the experience. I highly recommend Bridal Elegance! Thank you, Kristi!

I absolutely love this store, I walked in there on a Tuesday afternoon with no reservation but just…read moreto look at dress and the ladies that work there were so nice and friendly. Wendy was the one that helped me and she was so patient and super accommodating. She helped me picked out the most amazing dresses. The store is supper clean and organized by style. I have no doubt that I will be purchasing my dress from here. Only thing that could make it better if if they had champagne

The staff made our child feel like a princess. They have such a great variety. You will find a…read moredress for any occasion here. If you have dresses you don't need any more, you can donate them. The prices are great!

My daughter's 8th grade formal is next week and the school let us know last minute. So the race…read morebegan for a dress that she loved and felt beautiful in . With us still being new to the area we went to Fredericksburg and stafford and back down again . Looking at several stores . Until we happened upon this lovely shop and its owner , who was up for the challenge for a 14y/o who didn't like too many beads , sparkles or too much showing . We searched and searched until we found 3 dresses she absolutely loved !! We couldn't decide so we grabbed all three!! The price $30-$50 , you couldn't beat it ! So why not and have dresses for this dance , her old schools formal and her graduation! We will be back for all of our formal needs . It's a no brainer when you have a gem of an owner helping you.

Let me start this off by saying that I am not someone who writes a lot of reviews but I had such a…read morebad experience that I felt the need to warn any other brides from feeling as defeated in their bridal appointment as I did. My appointment was this past Saturday. My experience at this bridal store was horrible. When myself and my party entered, we were told to pull some dresses that we liked while we waited for my consultant. My consultant told my party to "calm down" with all the picking after they chose 3 dresses and never introduced herself to my family. My consultant at didn't seem like she was listening to any of my preferences. The situation seemed like she was choosing dresses that she liked. Throughout the appointment, she continued to pull dresses that were, over budget, the wrong material ( she kept pulling dresses with so much tulle) and overall not my style that we discussed. Every dress she pulled was either 6 sizes too large or 4 too small so I was unable to get an accurate depiction of what the dress was going to look like on myself. I am not a picky person but it truly was awful. Every critique I had about the dress, was followed by her saying that it could be fixed with a strap or removal of beads, or a completley changing the structure of the dress or some other very expensive alteration. While I did appreciate her trying to fix the problem, she never differentiated from the style of dress that she pulled ( that were huge, heavy and had about 15 layers of tulle). My consultant never helped me by adjusting any of the dresses, ( she also never helped me put any of them on either). She never helped fluff the train or hold it so I could walk. My future mother in law had me attempt to tuck the material between my legs to see what the dress could look like on her knees. Her reaction to my family having to help was was very aloof. She also didn't seem like she had a very good knowledge of the inventory of the store. She would leave me on the stage in a dress that was very uncomfortable for several minutes while looking for "just the dress" and return with the exact same style that i had told her I didn't want. I stated what I wanted several times to her. I didn't even leave the dressing room to show my party a few of the dresses and she would argue with me. The last and perhaps the largest issue I had was that all of the dresses either myself or my guests chose were continuously intentionally placed to the back of the rack to try on by her. When my mother and cousin moved them to the front, she moved them to the back again and seemed annoyed. When my mom asked " can we please see her in this dress?" after about the 9th dress that I didn't like , my mom was ignored and was given a sour attitude. This was my second bridal appointment ever trying on a wedding dresses and I can tell you that if I hadn't had such a positive experience at the shop i had been to earlier in the day, I would have been in tears and this would have ruined the bridal dress experience. I'm writing this review based off my terrible experience in the hopes that the shop management will read it and make some major changes in how they treat their customers.

I just ordered my wedding dress from Tiffany's Bridal. I am a plus-sized bride, and was initially…read morenot looking forward to shopping for my wedding dress. I was terrified and walked into my appointment already feeling defeated and like I would have to just settle for anything that fit. Sharon, the owner, worked with me directly. When I walked in, I was surprised to see that she had an entire rack filled with beautifully diverse dresses of all different shapes and styles that were in my size. I tried on many different dresses and she was so professional, compassionate and kind to me. She never once made me feel like I would have to settle for simplicity because of my size, instead she guaranteed me that we would work together until I found my dream dress, and she did just that. She treated me and my family with such respect, and made me feel so beautiful and special, and she even helped me come out of my shell and have a bit of fun! She threw accessories and creativity at me with each dress to show me that any of the dresses can be made even more unique with some fun additions. My dress is more beautiful than I ever could have hoped for, and I absolutely cannot wait to marry my best friend wearing it. I am beyond thankful and proud to now be a Tiffany's Bride!

They have a beautiful selection of dresses, but their customer service is seriously lacking. I went…read morewith my mother in law to try on dresses and the consultant did not say a single word to my MIL during the entire process. Neither did she help me with trying on dresses or offering to help me take pictures. I left a one star review on google, which I felt accurately reflected my experience and was contacted by the owner, Lindsey. During the phone call, I did not feel heard at all and felt gaslighted that my experience "wasn't terrible enough to be a one star and maybe consider raising it to a three". I was also told that my actions are hurting a small business and the consultant took my review very personal. TLDR; Can't recommend this business to others unless you want to be feel unwelcomed during the entire process and then be harassed for you feeling that way :)

Annalise has the most beautiful selection of dresses with unmatched customer service. Lindsey and…read morestaff are incredibly knowledgeable and kind. Can't recommend enough.

This salon refused to even allow me an appointment. They wouldn't serve me with 15 weeks until my…read morewedding date when the designer dress I wished to order only had a 10 week ordering time frame. They further decided I was upset I couldn't order the gown off the rack when I simply wanted a dress ordered from the designer and know my measurements. It's their loss as I need 2 gowns, one for destination and one for the later stateside ceremony, but please take your business elsewhere if you actually want service instead of judgement and snobbery.

I can't rave about this place enough. They are a new establishment to Richmond, but Bryce and…read moreCaroline make you along with your party feel right at home as soon as you step through the front door. They have a teacher and healthcare worker discount as well of 10%, which helps tons in the final pricing. I never felt pressured to make a purchase and I couldn't have thanked Bryce enough when he notified me that the dress will be increased in price per the designer and was able to get me in for a second look even though the only time I can make it was when the store was closed. They are extremely dedicated to their customer base and truly do make dreams come true!

Street parking is available or parking in neighborhood adjacent or parking lots…read more I always love coming here when I'm in Richmond. They have a great selection of dresses and seem to change their options decently. The workers have always been nice and attentive and helpful with giving suggestions. I've always been able to find dresses when I have an occasion and the prices aren't too bad.

I made an appointment for 10 am. I was greeted immediately by a wonderful young woman who went…read moreright to work. I'm sorry I don't remember her name. Everyone in the store was quite friendly. I never felt embarrassed or body shamed. I was really worried about that. She took pictures and didn't rush me. For mothers, like me, it was a great experience and I highly recommend this store.

The people there are super helpful and they have dresses that are size inclusive and at different…read moreprice points.

This is the dress I ordered, while they didn't have the size in the store, I was "fitted " by the…read moreemployee. After trying on several dresses, this dress made me feel so pretty! Which is new for me, as I'm a new cancer survivor. When I went to pick up my dress, EXTREMELY excited, it was too small, I was told it was an easy fix, they could just put in a corset, which would change the dress. Disappointed, but seeing no other option, I took my dress to be altered, and they cannot put in a corset, they will have to change the whole dress! BTW.. 6in off! That's a huge difference! You need to either train your staff, to measure correctly, because as customers we put that faith and trust in you, or when YOUR TEAM MAKES A MISTAKE, you right it!

The team has always been amazing every time I have visited over the last ten years. Tonight they…read morewent above and beyond. I got stuck in traffic after work and had a bra emergency. I had one give up on me this morning RIP and I'm getting ready to go out of town so i was desperate. They whole team went out of their way to help, even through I came in WAY to late and too close to closing time to get the full service treatment. The entire team went above and beyond to help me find bras that fit me well, covered all the good bits, and supported the girls! Thank you all so much for making sure I had exceptional service!

This place is a boutique. When you walk in you feel the warmth and see the beauty of the displays…read morein this store. The ladies take their time to fit you and make you look stunning! The staff there are very knowledgeable and helpful to make you look pretty! Excellent customer service! I would truly recommend to come here and get your yearly check up to make sure you are fitted properly.

Had my wedding dress altered here and she was absolutely outstanding. I needed to have my dress…read moretaken out and it had intricate beading. Her attention to detail and kindness was very much so appreciated. Her work is immaculate.

Amazing work! I went to get my wedding dress and a jumpsuit altered and she has such an eye for…read moredetail and made sure everything was perfect

I've ordered from Pandora's Posies twice now. I got florist's choice arrangements both times and,…read moreboth times, my mom has been absolutely delighted with her arrangements. I used their website to order delivery of the flowers. The process was simple and delivery has been quick and easy. Thank you!

THANK YOU, THANK YOU, THANK YOU, Kim!…read more They were VERY PLEASED with the Flowers and stuffed bear. They've even sent me photos too! I wrote one Review, now I will also post to Google and Yelp. This is what I left on YOUR Website: I cannot say enough great things about Pandora's Posies and its incredible owner, Kim! Yesterday, I received a personal email from Kim after the shop had already closed, which was such a thoughtful and considerate gesture. She informed me that due to the upcoming inclement weather, she was going above and beyond by coming in on Sunday--despite her shop typically being closed--to complete orders scheduled for Monday. Kim and I have been emailing back and forth, and I have to say, she is one of the most courteous, professional, and incredibly sweet individuals I've ever interacted with. Her warmth and kindness shine through in every message, and it's so clear that she genuinely cares about her customers. This level of dedication and customer care is truly unmatched. Not only was Kim willing to open the shop on her day off, but she also made it clear that her top priority was ensuring that I (and all her customers) would be happy with her service. Kim's commitment to excellence and her willingness to go the extra mile is a testament to the passion and care she puts into her business. If you're looking for a florist that genuinely cares about their customers, look no further than Pandora's Posies. I will be a loyal customer for life! Thank you, Kim, for your kindness, professionalism, and exceptional service! Highly recommend! MUCH Appreciated, Kim!!! YOU are SWEET! Joe