Kristi provided a great experience for us on Friday. She is incredibly knowledgeable and provided some great feedback for me while I was shopping for my wedding gown. She made us feel very comfortable and her customer service was amazing. I never felt rushed through the process and she was always very patient with all of my questions. Shopping for your wedding gown during Covid-19 is different and the person running your appointment can make or break the experience. I highly recommend Bridal Elegance! Thank you, Kristi! read more

I absolutely love this store, I walked in there on a Tuesday afternoon with no reservation but just to look at dress and the ladies that work there were so nice and friendly. Wendy was the one that helped me and she was so patient and super accommodating. She helped me picked out the most amazing dresses. The store is supper clean and organized by style. I have no doubt that I will be purchasing my dress from here. Only thing that could make it better if if they had champagne read more

Bridal Elegance - Bridal Near Me - Richmond, Virginia

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If I could, I wouldn't even leave one star! Went with my daughter for her first time looking at bridal dresses. Walked in with our masks on. Only lady there asked if she should put one on. I asked if she had been vaccinated and she ignored me. I thought she didn't hear so I, politely, asked again and she finally responded with "I don't discuss personal issues". Pretty much her attitude during the appointment. After helping my daughter get her dress on, most of the time, she'd go somewhere else until my daughter was ready to change. My younger daughter and I were even asked to keep an eye on the front door because she was expecting a bride to come by to pick up a dress! I really wanted a happy experience for my daughter, it was not! Even if we had found "the dress" we all said we would not have purchased it here! read more

I had a terrible experience at bridal elegance. Multiple employees were not where masks and refused to put them on upon request. I reported them to the Virginia Department of Health. Reckless, disrespectful, and in violation of state regulation. The employee I worked with was impatient, unhelpful, and rude. read more

I took a chance and swung by this bridal shop as my last of the day (after 4 shops in Richmond). They took the time to hear my needs, pushed for a few outside the lines of what I thought I wanted, and even suggested altering a dress to fit what I was thinking. We adjusted this dress to be off the shoulder. It was beautiful! I can't fathom a better dress. read more

Bridal Elegance - Bridal Near Me - Richmond, Virginia

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I have hesitated writing this review but not wanting other brides to have a similar experience made me want to come clean! After reading good reviews I set up an appointment here for my first shot at finding a dress. After arriving with my mom and aunt I was greeted and whisked back to a dressing room. The consultant understood this was my first time shopping for a dress and that I wasn't sure what I wanted. Even with this info, I wasn't allowed to look through any dresses. I was told to wait and she would bring me some. The dresses were somewhat reasonably priced but the quality wasn't very good compared to other dresses I have seen since. They seemed more like fancy white prom dresses. After 5 or 6 dresses that just weren't hitting the mark it seemed that I was starting to annoy the consultant with my "pickiness". She even started to get snippy as I struggled to define what I was looking for. The breaking point happened when my aunt suggested I might like a dress that was hanging at the front of the store - the consultant told her to "quit playing around." The consultant and owner then tried to convinvce me that I had "hit a wall" and didn't need to try on any more dresses after less than an hour in the store. I left feeling discouraged and disappointed. I am glad other brides have found their dress here but I felt the need to share the other side of the story too! read more

After visiting several stores in the area I'm sure all brides-to-be in Richmond visit, I went to Bridal Elegance to look for a dress for my destination wedding. The ladies here were AWESOME, I can't say enough good things about them! When I walked in I did not feel like I was getting sized up or that I was just a number to them, they were genuinely kind. The ladies let me browse at my own pace, and gave feedback only when I asked. At no point did I feel pressured by them. I actually went shopping on my own and working with them, I felt 100% confident in the gown I bought. I didn't need other opinions. The store has a beautiful selection of dresses within a variety of price points, I actually found mine on the sales rack! Bridal Elegance took the stress out of picking a dress and I can't thank the ladies enough for their help. I highly recommend any bride to be check them out!! read more

Bridal Elegance is a great place for all of your bridal fashion needs in Richmond. I had been here before when a friend was getting married. Now that it's my turn, I'm having a lot of fun exploring all of what the Richmond wedding scene has to offer! I already bought my dress by the time I ventured to Bridal Elegance. I brought my two Maids of Honor and we scoured the racks for the perfect Bridesmaid dress. They had amazing options. We were there for quite some time trying the dresses on. I had the idea to put on a wedding dress that was in the shop and very similar to my own so that I could stand next to the maids and see what their gowns looked like next to mine. That idea worked out great and I was able to get a much-needed visual. Now, the reason why I knocked a star off is because things were a little hectic in the shop that Saturday. We walked in, I had to fill out a form for each of my bridesmaids which was a bit time consuming and unexpected (and was never given a reason why...). Then, the consultant that was assigned to us wasn't really a huge part of the appointment. I think she was trying to juggle two appointments at one time? I'm not sure, but it just wasn't very organized. The owner is a true gem, however and I loved interacting with her when I had the chance. You can tell she really cares about her brides and loves her job. read more

I ordered my bridesmaids dresses from Bridal Elegance, and all but one bridesmaid had to send in their measurements because they live far away. I picked up the dresses for my bridesmaids to try on at my bridal shower, and they were all too tight - 2 months before the wedding! One of the consultants said I was the first to order this dress from their store, so my guess is they didn't realize the dresses ran a full size too small (they expected half a size). My bridesmaids were all different sizes, so we were fortunately able to switch the dresses around (e.g., a person who ordered a size 6 was able to take another bridesmaid's size 8 dress) so that I only had to rush order one dress. But still, bad news since my wedding was 2 months away and it took 3 months for the dresses to come in the first time. So I called Bridal Elegance and explained the situation, and Mary was incredibly accommodating. She came in on her day off to rush order the dress (I called on the weekend when the designer was closed) and updated me on every step so I wouldn't worry. She gave me her cell phone number and texted me with updates throughout the process. She took care of every stressful element - finding out when the dress was shipped, finding the tracking number, etc. - and I knew she was doing everything she could do. The dress didn't arrive until yesterday (10 days before the wedding), but I'm sure it would've been late if Mary wasn't working so hard to get it! She was simply amazing. She even texted me after I picked up the dress yesterday, saying congratulations and best wishes. She was wonderful throughout this whole (stressful!) experience. I highly recommend Bridal Elegance! Mary is passionate and dedicated to her work, and will do everything to make you and your bridesmaids look beautiful on your big day!! read more

Walking into Bridal Elegance for the first time, I was terrified! I had just come from another bridal store chain (that will not be named!) that left me ready to get married in a pair of jeans and a t-shirt. Thankfully, I took the time to come to Bridal Elegance first :) They were super helpful from the minute I walked in the front door. I sort of describe what I was thinking and the owner brought me three dresses that matched my description perfectly. I ended up picking out my dress that day, but came back three separate time with different people to "visit it". Every time I walked in they greeted me by name and no one got annoyed by my visits to my dress. I love my dress, it looked perfect on my wedding day and I couldn't be happier! I noticed one review said that alterations were pricey here, but based on discussions with the ladies I work with, they're on par with other alterations and bridal shops around town. Thank you to all the ladies at Bridal Elegance for the help! read more

My experience with Bridal Elegance from start to finish was wonderful. I have been in several weddings and have gone wedding dress shopping with the brides and had been in Bridal Elegance many times before and was always appreciative of their level of service. I knew when it came time for my own dress shopping, I would be visiting their shop. I had an idea of what I wanted, but I was allowed to look around at the dresses so I'm not sure why another poster on here say they weren't "allowed" to look at any other dresses. I picked out a few dresses, tried a few on and found "the one." The turnaround time on receipt and alterations worked great with my timeline and I am so pleased on the fit. Can't wait to wear it this Saturday! Thank you Bridal Elegance :) read more

This is the place to go in RVA for wedding dresses! The staff is amazing. Every single one of them. They made me feel comfortable and confident. Many plus size options. They picked a dress for me that was unlike what i thought i wanted... and of course fell in love when i put it on. Wide variety of appointment times available. read more

Bridal Elegance - My dress with custom made sash! - Bridal Near Me - Richmond, Virginia

I would not recommend Bridal Elegance to my worst enemy. I called to set an initial appointment and the owner was very rude and short. She did not want to answer my questions and stated that was how she ran her business when asked about appointment times and days. The second encounter with her to reschedule she was nasty, stating she didn't reschedule appointments not even asking what happened. She was very unprofessional not allowing me a moment to explain nor reschedule. She seems to dislike being questioned or passionate about catering to brides. This has been my worst experience in life. This is not how she should treat customers I will be taking my business elsewhere. I do not recommend this place of business she has horrible customer service. read more

I just got my wedding dress at Bridal Elegance yesterday!!!! I am soooo excited and feel so great! I just have to share my experience with someone! I've been to many places for wedding gown shopping. Been to Tiffany, A.Angelos, David's Bridal, etc. I even went to a few shops in DC and still had no luck!! I got pretty bad services at David's and I swore that I'd never step my foot in there!!! I finally listened to my best friend to visit Bridal Elegance on Broad. I've never been in since they moved to Shot Pump. I was in two weddings as bridesmaid, and both of the brides bought the dresses from Bridal Elegance. I had pretty good experience with them when I got my bridesmaid's dresses while back - the owners are two sisters - they know their stuff when it comes to fitting and styling. So I booked the appointment on Sunday, I had my mom, my sister, and two of my bridesmaids with me. The store was clean and well organized. They are at the corner of Pump and Broad next to Capri, a little corner yet got lots of stuff. I've tried on the dresses they picked for me, and I loved all of them!!!! But I could only pick one! Knowing my struggle, the owner Mary came to me and consulted with me and 'my people'. She looked at me, then she grabbed the first one I picked.....then she dressed me up and show me how they can modify the dress to my desire....BAM~~~~ there is!! I found my dress! I had tears in my eyes, my mom couldn't stop wiping her tears. I also got my veils and accessories from them. They probably has the largest selection of tiara and jewelry I've ever seen. In compare with other bridal shops, I love this one the most!! I will definitely recommend Bridal Elegance for the newly engaged girls! They have wide selection of gowns and anything the brides and bridesmaid's needs. They will not push for sales if you are just looking - I didn't feel pressure or uncomfortable when I am there. You can tell they are nice folks, and caring for the customers. Thank you, Mary and Trianh, you guys are the best! read more

I went in with a fairly clear idea of what I wanted as well as a very small budget - $500. Because I was early, the very kind staff let me wander through the dresses and even held a dress I liked until my appointment more than an hour later. When I came back for my appointment, Trinh was extremely helpful in finding me a dress that met what I wanted but also took care of the concern I had with the fit I'd been having with what I wanted. All within my budget. I found a great dress but still had one more appointment that afternoon, so Trinh told me to come back even after 4 when they closed if I decided to get the dress. and I did just that, showing up almost an hour after they closed, but they invited me in, had my dress ready, and checked me out with no trouble. I walked out with my dream dress for just $579 including tax. A great experience overall. read more

As a 5 month pregnant bride on a short timeline, I knew it'd be a challenge finding a dress. The amazing team at Bridal Elegance worked diligently to find me the perfect gown. Since my timeline was short, I had to buy off-the-rack, which meant alterations were key. Not only did the dress need to be resized (from a 12 to a 6), it needed to be reshaped to fit my growing bump. Seamstress extraordinaire Chau Rong made my dress a one-of-a-kind masterpiece. The alterations were so artfully and expertly crafted, it looked as if my gown was actually made for maternity! I highly recommend Bridal Elegance! read more

I feel terrible writing this review because Bridal Elegance came highly recommended! But it was such a disappointing experience, that I'm still thinking about it weeks later... This was the second place we went on my search for my wedding dress for my October wedding. I made an appointment for 4:30 on a Thursday in the hopes that it wouldn't be too busy. Once we arrived, I was greeted by my attendant (I won't use her name), she had me fill out a form, and was told that my mom and I should look around and get an idea of what we are looking for. She told me that they use European sizing, so I will be two sizes larger than my street size. Ouch. I showed her a couple pictures of the dress styles I had been eyeing and showed her a picture of the dress from David's Bridal that had so far won my heart. My mom and I went combing through the racks, and we pretty quickly got a little frustrated. It seemed that every single dress we liked was a size 6 or less! And it seemed most dresses they only had 1 or 2 sizes of. Now I mean, I am not an unusual size, so I expected to be able to find dresses pretty easily... Luckily, we found a few dresses that I liked and a couple that I would try on 'just to see'. My attendant grabbed a few dresses that she thought I'd like, but most of them made me feel like she wasn't listening at all... Then we got into the dressing room. At David's Bridal, the attendant helped me into every single dress, especially the poufy ones! The Bridal Elegance attendant just handed them to me and turned around. Um ok? It was a little rough stepping into some of the dresses by myself and it would have been nice to have her help, I mean otherwise why stand in the dressing room at all? Then when I'd come out to show my mom, the attendant seemed super ingenuine and didn't even listen to my comments when I said I didn't like something, she'd just tell me it was "so pretty" in this very fake voice. I appreciate that they work on commission and are trying to sell dresses, but if I obviously don't like something, don't push me towards it! Once we did find dresses in my size, however, I have to say they did have some very pretty dresses. Some looked a little generic, but some were very pretty. Finally, she found a dress that my mom and I actually really liked. She put me in a veil, and I realized it was definitely a contender until she told me that it takes 6 months to order AT LEAST and that I should make plans for my alterations at least 2 months out. She knew my wedding date was October 2017 (7 months out), and the date she quoted me for when it would be arriving was AFTER my wedding. I was beginning to wonder if she was even listening? Why have me complete a form if you're not even going to take note of my wedding date and let me know it takes 6 months to order most of your dresses? After I pointed out that it wouldn't make it in time for my wedding, she told me I could buy the one I was wearing for either 10% off or $100 off (I can't remember which, but it wasn't enough of a discount to make me want to buy the stained sample size everyone and their sister had tried on!) At that point I was emotionally drained and just ready to take it off and go home. Funny enough, it was apparently the attendant's time to get off because she was out the door before us! We were there less than 45 minutes... I think for me, the attendant totally ruined my experience. Had it not been for her, I may have given Bridal Elegance a better review. I think customer service is everything in situations like this.. read more

After buying a dress from another store several months back, I came into Bridal Elegance hoping to find a dress that made me feel like more of a bride. I think I tried on almost 20 dresses with my saintly consultant, Cathy, and finally found The One. Cathy was so patient and charming, attentive and helpful, and she really knows how to help pair a bride with a gown. We had a great time together, and then I came back with my parents to finalize. Everyone at Bridal Elegance has been wonderful throughout this process and I was so pleased to put on my dress yesterday. My experience as well as the dress itself truly lived up the hype I've been sharing with my now husband over the last few months. read more

May 30, 2019 we had our appointment at Bridal Elegance(Bridesmaids dress shopping) . The set up was very nice , the dresses were just as beautiful! But the customer service sucked . When we came in they said we could go ahead and pull some dresses that we liked so she knew the style we were into , which was fine ... but once everyone found a couple dresses we liked, we were waiting around for help in actually trying on the dresses . No one came over so we decided to start to try them on our selfs, the bride ended up having to zip and clip everyone in . Even David's bridal helps you fit the dress so you know what it will look like on the big day. The women helping us eventually came around to help with the colors/ designers of the dresses to make sure we were all had the same "style " for the wedding(different dresses, same color and fabric) but still didn't help anyone try on a dress, so the bride had to continue to help us girls try on dresses, mind you she has no experience doing other than trying on her wedding dress and watching the lady's in our appointment earlier in the day . But I just thought, " whatever they have beautiful dresses, and everyone found something they like".... But once I got home and looked up the dress I bought IN FULL that day and found out it was NOT the dress I thought I was buying ! All the girls got dresses that kinda fall off of your body, and that's also what I was looking for( beach hippy wedding) but since we received no real service or attention, I had no clue I had bought a mermaid style dress, NO one thought to fit it to my body so I could see the true look, the bride tried her best but had no clue how to fit the dresses to us correctly and had no knowledge about the dresses in general !! I'm a mom of two toddlers and freaking out about how I'll look on my best friends big day now. But anyways on our way out I look back to see the customers that came in after us were being fitted in their dresses by a professional!! All of us lady's are pretty young (under 25) and I really believe they thought we were just there for the fun of it, so paid us no mind ... they were so sweet at check out tho when everyone of us paid in full for their dresses . Unfortunately even tho I loved the dresses I will not be returning for my wedding this up coming year . I felt disrespected read more

This place was first class. We walked in with only 15 minutes until closing. No one said anything but welcome and asked what they could do for us. It was easy because we called ahead and knew they only had 2 size two dresses. But when my fiancé tried the first dress on it was a hit. Thanks to all read more

The ladies at Bridal Elegance were fantastic! I purchased my dress at a shop in DC that did not offer alterations. Fortunately, Bridal Elegance was recommended to me and I visited to have my dress shortened, bustle and sash sewn on, straps shortened and and several other minor things. The dress fit like a glove once Mary was done with it! She was so helpful and patient in showing my mom how to bustle the dress as well. We were so happy with the service and quality of work that my mom ended up taking her MOB dress to Bridal Elegance for alterations also! They were so kind and professional and I really felt at ease leaving my dress in their hands. Fabulous experience with the ladies at Bridal Elegance! read more

This was the first bridal store I visited when shopping for a wedding dress. I was a bit nervous and had no idea what I was really looking for. My consultant was so friendly and down to earth that I was eased immediately. She let my friends and I pick through some of the dresses and she picked some that she thought would look best on me. Most of the dresses actually fit, so I got a good idea of what it would look like. I found the "one" but had another appointment at a store down the street. We headed to the next appointment, and it didn't even compare. We headed back that afternoon and put a deposit on the gown. It took about 6 months to come in. I just had my final fitting and everything has been great. I would definitely recommend Bridal Elegance. I think they had a wider range of prices, sizes and variety compared to my other experience. read more

I walked in expecting to have an awesome experience based off of their reviews from other customers and facebook page. I was very disappointed. If you are looking for the traditional, ordinary dress than this is the place to go, but if you are looking for a dress that is unique and gives you that WOW feeling than this is not the place for you. read more

Excellent all around! The service is always on point. The attendants are friendly, knowledgeable, and always willing to help. I am/was definitely a picky bride when it came to dress shopping and bridal elegance helped me create my dream dress! Candace assisted me during several dress appointments, making sure I was satisfied with my dress. She was polite, understanding, and patient. She also made my mother and maid of honor feel comfortable as well as ensured the appointments were exciting, but also never overwhelming. She listened to all of thoughts, was engaged with my ideas, and knows the store and every dress like the back of her hand. She NEVER made me feel pressured or tried to change my mind, like other dress shops did. Candace is absolutely amazing! Mary, the store owner, is/was equally engaged. She has helped me to schedule several fitting appointments, all to accommodate my friends and family from out of town. She is passionate about making sure the bride is ready for her big day. I have never felt so confident and pleased while shopping before. Mary is THE expert when it comes to bridal gowns. I have been so lucky to work with her. This experience has been amazing and one of the most exciting parts of wedding planning. I can assure that if you have something in mind, the bridal elegance team with so anything to ensure it's perfect for you! Highly recommend! read more

Bridal Elegance - I highly recommend this shop! - Bridal Near Me - Richmond, Virginia

I am not the shopping type at all. Typically, once every few years, I will clench my teeth and drop a few hours in a mall shopping for new clothes so that I don't start looking homeless, so you can only imagine how I felt when it was time to try on some mass number of wedding dresses in search of a dress for my wedding. My maid of honor and I made the trip from Fredericksburg to Richmond a few times to shop for wedding gowns, and we must have hit up at least 8 + places searching, including Alfred Angelo and David's Bridal. I was beginning to lose hope in finding "the one"..that is, until I went to Bridal Elegance. The folks there are super super nice and knowledgeable and very very low pressure. They let me go at my own speed and they were not pushy or snobby at all (both of which I experienced in other bridal stores). I told the lady that was helping me what my requirements were, and she ended up actually directing me to their discount aisle where she thought that my "perfect dress" was residing. I tried it on...and instantly, I had that flush of emotions that told me I found "the one". It was beautiful! And the best part---they do alterations at the store, and their alterations are very reasonably priced! On the wedding day, my dress was beautiful, and my family and friends as well as many many strangers remarked on how gorgeous it was and how perfect it looked on me. I would definitely recommend this place to any bride who hates dealing with the high-pressure sales that comes with going to most chain wedding gown stores. These folks are very knowledgeable and they actually carry everything you would need for your dress as far as shoes, veils, jewelry, bras, hair pieces, dresses for the bridal party, etc. for you to try on to see what flows or to purchase from them as I ended up doing :) PS: If in doubt, look at the mass amount of Thank You cards in their store from brides who have purchased from them. That is a true testament to how awesome the staff, the selection, and the overall store is. read more

Shopping for bridal gowns, I worked with Lisa, who was WONDERFUL! We tried on a ton of gowns that left me with many great options. Their in-house seamstress can work magic with alterations, too. A great shop you should definitely check out if you're in the market for a wedding dress! read more

I had three of my girlfriends get their dress at Bridal Elegance. When I got engaged there was no question where I was going. I went into Bridal Elegance and my consultant Candace was AMAZING! She was very patient, helpful and not too pushy. She certainly did not mind telling me the honest truth about how a dress looked on me. I found my dress after trying on 5 gowns. I love love LOVE it. The whole experience was memorable but not dragging. Everyone at Bridal Elegance is so sweet and helpful and they really make you feel special. Thank you Bridal Elegance for being so classy, make your brides feel beautiful and deliver top notch service. read more

I came to this store because both of my sisters got their wedding dressess here (but at the other broad street locations). I love this location, it is much bigger, bright, and well organized. I loved the staff, they were so helpful and made the shopping experience feel much less overwhelming. When I chose my dress, the staff was so flexible in helping me schedule my fitting and follow up appointments because I am from out of town. I had a wonderful experience here! Definitely worth checking out! read more

If you're not ordering thru them or buying then they don't care. And if you're not a bride, don't bother going in. I went to try on bridesmaid dresses and that was their sign that this customer doesn't matter. One of the designers they carry recommended I come here to try on dresses for sizing. I walked out still not knowing what size I should order. Oh, and I was politely kicked out of the dressing room. I was still pulling up my pants when one of the ladies walks in with wedding gowns. She did ask if everything was ok but we both knew she was being fake and wanted me out of there. read more

I really cannot say enough about Bridal Elegance. They are professional, customer service oriented, thorough, patient, and extremely responsive. Most importantly, it is certainly clear that they truly care about each and every bride that walks through their doors. At Bridal Elegance, you are so much more than just another potential sale, the staff goes the extra mile to ensure that you feel important and beautiful. While I had always envisioned a wedding dress with beading, the dress that I ultimately fell in love with did not have it. Mary worked diligently to transform my vision of my dream dress into a reality. She is phenomenal! The beading that Bridal Elegance added is exquisite, and the dress is stunning, truly one of a kind, and in my opinion, perfect in every way. Trinh is also fabulous and spent a great deal of time helping me with the selection of my gorgeous veil and hair comb (she was also willing to take as many pictures with my phone (of me in my dress, wearing different veils, and with various combs in my hair) as I felt necessary. Lastly, I should add that I am a perfectionist (somewhat type A) and Mary, Trinh, and the Bridal Elegance staff were extremely responsive when it came to addressing any concerns that I had (any minor "freak-outs" on my part). For example, when I brought the dress home at my mother's urging, I noticed that there was a small part of the train (lace overlay that had become detached from the satin underskirt. I panicked and drove the dress back up to the store. Despite the fact that I didn't have an appointment and they were clearly busy with clients who had made appointments, Mary made time for me. Not only did she take the time to reattach/stitch it on the spot, she offered to carry it out to my car for me and bent over backwards (literally, as my car is a small 2-door) to get it situated/secured in the car. Yes, Bridal Elegance is amazing. After seeing the results of the final dress fitting, I decided that I trusted Bridal Elegance so much that I wanted them to do the alterations for my rehearsal dinner dress as well. I will be picking it up this Friday and I have no doubt that it too will be perfect. I cannot thank Bridal Elegance enough for providing such an incredibly positive and stress free experience. They have my respect and my highest recommendation. :) read more

I wish I was greeted more happily but besides that the place isnt so bad. People like it or hate it. The alterations prices are pricey and there are definitely better bridal salons. They are located in short pump but theres better ones in the area like Bella for a full service bridal salon. read more

I was greeted right away by Lisa, she by the way is FREAKIN AWESOME!!!! I went to two other stores in Richmond and had an awful experience at both of them. Lisa went out of her way to accommodate me. She didn't insult me or sigh when I asked her questions. She made dress shopping FUN not stressful which is what it's supposed to be!!! I was told at the last store that the style of dress I wanted was "out of style" and that I would have to custom make the gown or else purchase a bridesmaids gown in white!!!!!:0 however, bridal elegance had plenty of " out of style" gowns for me to pick from!!!! Couldn't ask for a better experience!! read more

My whole experience here was absolutely wonderful! Everyone was so nice and so helpful and truly seemed to care. I found the PERFECT dress which turned out not to be too expensive and they were so easy to work with throughout the process. I would 100% recommend going to Bridal Elegance! read more

I was seriously dreading trying on wedding dresses, but Bridal Elegance was my first stop and they were so wonderful! Candace was so friendly, not judging at all and there was no pressure. Candace was very accomodating to our large group and their requests. We were allowed to bring champagne which also made it fun! I can't recommend this enough. read more

The owner of this shop is awesome! She helped us pick out a great bridesmaid dress that we all loved! She worked with all of us with trying dresses on and making sure we matched a size. She wasn't too pushy and really expressed her opinions without all the bs. Would def. recommend. -1 for the lack of numerous dress options but this could also be a good thing. read more

Super friendly staff, personalized service, flexible appointments and affordable high quality dresses.

My whole experience here was absolutely wonderful. Everyone was super nice and helpful. The owner - Mary is amazing and she happened to know my fiancé. She took care of me and made sure I was happy. I highly recommend this place to everyone who is planning on getting married! read more

Bridal Elegance - Bridal Near Me - Richmond, Virginia

I first visited Bridal Elegance in February 2014 in preparation for my April 2015 wedding. I expanded my wedding dress search to Richmond after not being able to find the perfect dress in the Virginia Beach area. While I had come to Bridal Elegance to look at a specific dress, Candace encouraged me to look at other dresses that caught my eye and after a few dresses, she figured out exactly what I was looking for. She actually ended up picking out the perfect dress for me. Once I tried it on, none of the other dresses could compare. To top it off, although my appointment was solely for my wedding dress, she managed to find the perfect dresses for my bridesmaids in that same appointment! Talk about making things easier for me! The dress I bought had a very intricately detailed, beaded bodice and I knew I wanted to make some alterations to it, so I was a little bit concerned since other bridal shops said they normally wouldn't disturb the beading detail, but when I asked Mary and Candace about it, they said it was no problem. When I got the final product, it was perfect. I got so many compliments on my dress at the wedding and the hubby absolutely loved the dress on me! I visited Bridal Elegance a number of times after that initial appointment for my mom's mother of the bride dress, my veil, and my dress fittings and the staff was nothing but friendly and helpful. They were very accommodating with scheduling my appointments since they knew I would be driving up from the Beach and if I had any questions, they were only a phone call away. I would definitely recommend Bridal Elegance to every bride looking for their perfect wedding dress. read more

So far I give this bridal shop a 5! We stopped by without an appointment to look for mother of the bride dresses and what a great staff and selection of dresses. We have been too six other places and this was by far my favorite place yet. Very clean and organized store with LOTS of options. They were busy with bridal appointments, but did not hesitate to let us look, try on, and help us with dresses. My mother ended up buying her dress off the rack at a discount. They have plenty of great accessories to choose from too. Overall their prices seemed to be on the cheaper side for mother of the bride dresses; I'm not sure about actual bridal gowns. My mom will have her dress altered here a few months before the wedding. Based on the estimate, the alterations are very reasonable. read more

The dresses here were really pretty. And the staff was very friendly! Had a great time trying on dresses and would deff recommend to a friend. read more