My bathtub overflowed and flooded my parts of my condo and the unit below. I contacted West Coast…read moreRestoration and a very sweet woman answered the phone and scheduled their team to come out ASAP. The next morning Sam showed up which I found out was the owner and the lady I spoke with was his wife. Both were very professional and communicated every step of the process, which made me feel at ease in such a stressful time. Sam and his crew worked very quick and ensured they cleaned up after the demolition work. I have no complaints and would definitely use West Coast Restoration again (but hopefully not need them!)

It was an absolute pleasure to work with Sam from West Coast Restoration. I had a grey water leak…read morefrom my upstairs bathroom into my staircase below. I contacted WCR and they showed up immediately and got the remediation going and basically managed the entire job for me and boy were they punctual. Sam and Chris are very helpful people and on top of it they are both genuinely nice people. I really don't want to go through another leak but if I had to I would absolutely call them again. Very highly recommend them as an ethical and honest restoration company. Thank you Sam and Chris!

Servpro of Laguna Niguel I called to help me with my condo in Laguna Niguel that has issues at the…read morecondo. I found find out that they're not contracted through the HOA Seabreeze management of that place and I've been trying really hard to find the exact Servpro that they sent out to check it out, to no avail. at least George from Servpro of Laguna Niguel would talk to me and give me some information, and express his willingness to help me with my problems. The Servpro working for the HOA of the Mara villa Homes is dragging their feet on this.So I guess Seabreeze, is not helping me with getting it fixed. So screw the rest of them, maybe time to lawyer up and kick their but. but George is a good guy. He said he'd work on it right now, even though Seabreeze is dragging their feet.

Willing to remove this when resolved. Used SERVPRO last year for the removal and dry out after a…read morewater leak. As part of that service, they subcontracted a business call Scott's Plumbing to remove my washer, dryer, and fridge from the affected area. Well, these geniuses they hired and were responsible for broke my downstairs window rendering it inoperable, and refused to fix the issue for almost a year now. To add to it, their subcontractor has continued to send me an invoice for the removal for months and refuse to correct the issue. I've tried reaching out for months to get this resolved, but yet I received another invoice. Fix this ridiculousness once and for all and this review will be updated.

Hiring this company was the key to a very successful recovery when our sewer line backed up and…read moreflooded our house. Eli responded immediately and provided a very knowledgeable and efficient crew.Our house was promptly dried out and their professional skills allowed us to remain in the house during this time. Our home is fifty years old, so Pro Water Damage hired highly competent hazard inspectors for our protection and hose doing repairs. Eli explained every step that was needed and taken and constantly checked in with us during the days that the recovery took. Since we were new to the homeowner claims process, Eli gave us detailed information about the entire process. he not only gave us his company's requirements, but the insurance claims and construction company the insurance company hired by them to provide a repair estimate. This was of great help to us. There were many big decisions to make about new flooring, walls, etc., and having this information was great. We highly recommend Eli, the owner, his crew, and all those affiliated with their company. This is a real first class operation. If we have any similar problems, we know who to call!

They were the only company that answered my emergency call at 1am, and showed up 30 minutes after…read morecalling. Eli was very friendly, professional, informative, and especially punctual. Highly recommended! I had drilled a hole into what I thought was a stud but was actually a fire sprinkler pipe...

I would like to HIGHLY recommend Flood Relief, Inc. for any water damage mitigation needs!!…read moreThis family-owned Corona-based company that specializes in water damage mitigation just saved me THOUSANDS of dollars! My AC malfunctioned on a hot day causing water to leak into the attic floor and it came out of my ceiling. I caught it in time! I filed a claim with my insurance company- State Farm - who referred me to two big water damage mitigation vendors - ServePRO and ServiceMaster. ServePRO told me I would need the ceiling removed before they even came out to see the damage. They did a visual inspection, used no meters and did not go into the attic and said the whole thing needed to be removed. They were a "preferred vendor." ServePRO also said I would need other contractors for the reconstruction work and that would take at least a few weeks. And ServiceMaster demanded an asbestos test before they even did anything which would add weeks. Dave and Santos from Flood Relief Inc did both visual and electronic meter inspections, and they found the water had been confined to one small area and never reached the walls. They also inspected the floor and found it was also fine since I caught the leak in time. (ServePRO was trying to take photos of the floor when I told them there was no damage there!) Luckily, FloodRelief concluded the damage was so minimal that no ceiling areas needed to be removed. They are able to treat the area with antimicrobial agents and dry the structure with huge fans and dehumidifiers. They also told me the job was so small that they wouldn't even need charge me what the deductible was for the insurance claim so I was able to cancel the claim. This was a very honest move since they would have been paid much more by my insurance company if they had recommended removal. These two gentlemen also came right away when I called and were so friendly and respectful and professional. I am extremely grateful to these honest guys who saved me money, time and sanity. They put me at ease during a stressful situation. I was very impressed with their stellar service! Out of 10, FloodRelief, Inc. is an 11.

TL;DR: We had serious flooding that was undiscovered for days and caused major damage. Dave and his…read moreteam were excellent and made the process so much easier. Even the insurance company was impressed. Highly recommend.  About 4 months ago, my parents were out of the country on a month-long trip. About 2 weeks into their trip, my brother and I discovered that their entire first floor was flooded due to a high-pressure leak in a downstairs bathroom. Based on some outside surveillance footage and meter information, we estimated that it had been leaking a few thousand gallons a day for 3-4 days. My brother and I were just dumbstruck and overwhelmed by what this meant for the house. All the hardwood flooring, walls, base moldings, cabinetry, furniture had all been soaking for days. Water was literally seeping out through all the outer walls of the house. The formal living room, which is situated a step down and is about 5 inches lower than the rest of the house, had become a reflecting pool holding about 1000 gallons of water. (I'll try to include pictures) My brother did a google search and we found Dave, and we're really glad we did. Despite that it was already Friday evening, he arrived within the hour. As soon as he got out of his van, he was focused on taking away our stress and calmly informed us about the next steps and what we could expect throughout the process. He immediately took control of the situation and he and his team worked tirelessly through the evening and late into the night to vacuum up all the free water. And he was back bright and early the next day.  Throughout the next week or so, Dave and his team thoroughly dried the walls and the floors and demolished and pulled out whatever wasn't salvageable. They were meticulous and cleaned as they went and tried to make it as comfortable for me as possible since I decided to stay over while all of this was going on. They found some mold as well as a dead colony of bees, a dead bird, and some trash from the initial builders inside of our walls and he carefully cleaned and remediated as needed. Dave dealt with the contents company, the environmental inspection firm (checking for mold), and our insurance company so that it was pretty effortless and seamless for us.  From what we could tell, Dave was a consummate professional. That was further confirmed by our insurance company. Once Dave's work was completely finished, the insurance company sent out an adjuster and a contractor to inspect and to complete their estimates. Dave was there to help answer their questions since he knew the layout and the problems better than any of us at that point. After Dave left, they commented that his work was really thorough and that they could tell Flood Relief Inc was really trustworthy and top-notch. So... even the professionals were impressed. To top it all off, despite that Dave's company finished its work at my parents house in October of 2017, because of some delays from the insurance company, Dave only just got paid this month in February 2018. Dave was patient and never bothered us personally with this. We're so grateful that we had Dave during what could've been an otherwise very stressful time. I hope you never have to deal with water damage, but if you do, don't hesitate to call Flood Relief Inc.!

12/28- Ignacio with Livewell was great! Very respectful and communicative from the start. He…read moreassessed our hallway and all affected areas due to a slab leak. He was able to get the process started for us and ensured that Livewell would be with us every step of the Home Ins claim process. No one likes when things go wrong in your home, but I'm glad that our plumber suggested Livewell and Ignacio. I'll follow up when the job is finished!

This review is regarding 'Natcho' Cortez, employee of LiveWell Restoration…read more Natcho is very professional, reliable and knowledgeable. He explains the process of restoration clearly which is so appreciated. LiveWell is lucky to have him.

We had worked with these guys in the past month for a condo mold chekc. The team is great, fast,…read moreand explained things well. We got thr mold test and the remediation which means removal. Definitely call them up.

I had some water damage near the sink, which caused a bit of mold. The team quickly assessed the…read moresituation, removed the mold, and fixed the issue. They were punctual, professional, and very affordable. Highly recommend!

Water leak in Aliso Viejo or Lagnua Niguel house? Many of us have the unwanted surprise of needing…read moreto quickly fix a leak, clean up the resulting mess, then do the work of replacing sheetrock, floors, paint etc. Fortunately, I found Daryl and DL Restcon. Daryl is professional, on time, knows how to get your house back to normal. On top of that, he is reasonably priced, fast (but not rushed) and great to work with. One more thing to consider, how will the contractor you pick, work with the insurance company? My insurance adjuster quickly realized that Daryl knows the business and this decreased teh amount of negotiation/back and forth. Daryl made dealing with the insurance company so much easier for me.

Updated Review: Do not trust Darryl Huie or DL Reston…read more While he may come across as friendly and helpful, my experience was the opposite. I found him to be manipulative and unprofessional and, in my opinion, took advantage of my difficult personal circumstances. In Dec 2017, just weeks after losing my mom and sister and months after moving into my beautiful new home, I discovered a water leak that caused significant damage to my kitchen and multiple rooms. I initiated a claim with my insurance company, and began gathering quotes from three separate contractors -- one of whom was Darryl Huie. His initial demeanor was overly eager and persistent. Despite not being awarded the project, he repeatedly inserted himself into the process, including contacting my insurance adjuster without my consent, showing up to my property unannounced, and calling, emailing, and texting me constantly. I was grieving, overwhelmed, and traveling frequently for work and trying to get my family affairs in order, so I allowed limited access to my home strictly for estimation purposes. Not for any actual work. Darryl claimed that even if I didn't move forward with certain repairs, I was still obligated to pay him the entire labor amount my insurance company had awarded, even for work he wasn't doing. He warned me that I could be reported for insurance fraud if I didn't hand over all the funds to a licensed contractor (i.e., him). In my opinion, he used my inexperience with the insurance process to pressure and intimidate me, which I now see as taking advantage of my vulnerable situation. When I declined to move forward, he entered my home without permission while I was traveling and removed the granite countertop, then claimed it broke due to a "preexisting condition" which would have to be filed under a second claim. He later attempted to manipulate the situation by suggesting he could help get it covered under the initial claim if I gave him the job. I considered this a serious ethical violation and reported it to my insurer. When I returned home, I found my road bike missing from the garage and the broken granite left behind. I then received a $1,200 invoice for "services" for removal of the granite countertop, which I never approved. He eventually sued me in small claims court, falsely asserting we had a verbal agreement. Fortunately, I documented everything, and the judge dismissed the case. Years later, he resurfaced and sent me a disturbing message through Facebook filled with personal attacks, prompting me to finally share this experience. At the time, I didn't have the energy to speak up. I do now. After writing an honest review on Yelp, a man claiming to be his "friend, who happens to be a lawyer," began calling me at work, emailing my personal and work emails. I consider this behavior to be harassing, and I want no further contact. If you are considering working with this contractor, I strongly urge you to proceed with caution. This review is based entirely on my personal experience and supported by court records, insurance documentation, and extensive written communication.

I called United Restoration & Construction on the weekend of Mother's Day. I explained the urgency…read moreof our project and John Abajian came out SAME DAY - talk about great customer service! He came out to our office, measured the space and also explained in layman terms what would be required and done. After 8 bids from other licensed contractors, my company, Rok Hardware, ended up hiring United Restoration. They were the friendliest, most professional and best bid by far! We received an estimate quickly and all the documentation/insurances that our commercial business leasing office required. The best part, the job was done professionally, completed within 3 days and the project costed exactly what we were quoted, not a penny more! They knocked down some walls in our office/warehouse building, created a couple of openings to join rooms, fixed the celling to match the new open layout, and added all the finishing touches (re-textured/painted and drywalled all raw areas). I look forward to having them do a project for my home this summer. If they are good enough for PS Business Parks, they are good enough for your next project! I highly recommend them.

This company consists of a bunch of jerks. They do shoddy work and park like this period I've been…read morea customer of them in the past and their parking is reflective as their work.