I used this company twice within a month or so. The moves weren't the issue. The problem was that I…read morehad several expensive test meters that showed up missing. Now I'm ready to move again, approximately 2.5 years later, and I just realized that my hand tools were also missing. It's been so long, not much I can do about it now. I'm giving others a heads-up to be careful. Keep an eye on what you allow them to move, and make sure you end up with your property. There were two groups; I'm not sure whether it was the first or the second move. I don't like posting negative reviews, but I dislike others taking my property. No ma'am, I don't blame you, but one of the two groups took my stuff. I had them in a case and didn't even think to check it until I needed a meter. The container was empty. It was during the summer of 2023. I remember speaking to you. When bought, they were thousands of dollars. I found the receipt where I paid the company GoGoMovers is how I found this business.

Not only did I need to find movers with less than 24 hours notice, I had to pack and find movers. I…read morehad used GoGo Movers 2 or 3 years ago and it was a good experience. I called Olga and prayed they had an opening. They did! The guys who showed up (on time with a call beforehand) were amazing. Hard working, organized, and fast! They helped me get everything organized and packed and moved in just over 2 hours!! Best money I've spent in a long time.

I just had an incredibly respectful conversation with Mr. Will G, customer service means everything…read moreto me and this guy was absolutely amazing and respectful and even gave me an incredible discount on my upcoming move. i came into this a little frustrated due to my previous movers canceling on me and i had called around to other companies and their customer service was just not it at all. as soon as all my sons picked up i was greeted with an amazing attitude from Will and even expressed some empathy about my previous situation with my past movers. super happy i was about to reach him. i may not agree with the price but with the customer service i received im more than happy to invest!

I have filed a Better Business Bureau report against this company. I am that upset. I will be…read moresharing to everyone I know about their deceptive sales tactics. The movers who came to do the move were excellent. Polite, professional and positive. They are true ambassadors of excellence. They moved quickly, efficiently and carefully all at once. Unfortunately, they do NOT get a bonus each time we give a good review. That was a LIE and what I was told which is what sold me on the entire EXPENSIVE move. The ONLY reason why I didn't choose a less EXPENSIVE moving company or just snag some TaskRabbit movers was BECAUSE I was told I did NOT have to tip BECAUSE the drivers earn a bonus ON MY GREAT REVIEW. So when the movers came I had bought them some bottles of water each and had a $20 bill for each for an extra lunch tip. I had NO IDEA they worked for tips until later. I was SO ASHAMED that NONE of the $990 cost for 4 mile move was NOT being shared directly with them. I thought the bonus was the sign of a great company caring for their people. It was a blatant lie. At this point they have cheated my pocketbook or the movers with this deception. How many times have these excellent workers not been given better tips because we were told we didn't have to?! I am still outraged over this weeks later. Update: I have JUST gone through the reviews! I really wish I'd seen them BEFORE I scheduled the move! I was checking out Google reviews .. which turned out to be on THEIR website.

Einstein Movers team (Tommy B. & Cruz) were phenomenal in helping me move. They were polite,…read moreprofessional and were able to assist quickly with breaking down furniture and reassembling. I highly recommend Einstein Movers. They were quick to respond when booking and kept me informed with each step. I will be using them again in the future. Cost was competitive and of good value. Thank you for helping my move go smoothly. CHayes

GREAT SERVICE !!!!…read more I was a bit nervous as my last move was disastrous. But let me tell you, it was a smooth process from start to pickup, which put my worries at ease. I got detailed email follow-up calls and calls upon arrival, and I also did a video call to go through everything I was moving for the quote. And I like how they split the packing and moving to the truck. The two guys who came back to pack my apartment were great and worked so diligently packing my things. They came prepared with everything they needed, and I just got out of the way, and they did their thing Honestly, the value for the service they provided was worth it. So if you are planning to move and need a great customer, this is the place to call Updated review coming on delivery. This review was based on packing and removing everything from the apartment

Moving after divorce and I had so much anxiety. Dyamon and her team managed multiple calls and were…read moreso patient with me. The team of three men that came to help were very friendly and hard working. They worked so efficiently and were very professional. I am so grateful I choose Firehouse Movers. The quote scared me at first. I have not had to pay for a move in the last 13 years. The team worked hard and were worth every penny. These movers are professionals for sure! If you want your items moved without issues. This is the way to go! I prayed over this move. I prayed and God delivered!

BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

Angel and Raphael are the GOAT. Alpha has helped us many times. Natalie in the office is great…read more If you want it done right only call these guys. No one else.

Alpha Moving did an exceptional job moving several large pieces for us yesterday. Angel & Raphael…read morewere prompt, courteous, appreciative of our business and worked carefully but quickly. Natalie's organization and attention to detail made this a totally seamless experience. Highly recommended!

Guzman's Professional Movers made my entire moving experience so easy and stress-free. From start…read moreto finish, they were extremely responsive, professional, and efficient. What really stood out to me was their honesty, they didn't try to stretch the time or add unnecessary charges, even when we had to make an extra stop at my storage unit. They were very transparent about the cost and their willingness to be flexible and help schedule my move (after hours) for the first available appointment was such a weight lifted from my shoulders. They are absolute life savers!! They worked very quickly while still being careful with everything, and their teamwork made the whole process feel effortless. It's rare to find a company that's both this hardworking and trustworthy. I truly appreciate their integrity and great service, and I will absolutely be using them again for my next move. Highly recommend!!!!

This company exceeded our expectations. PROFESSIONAL, HONEST,FAST. If you're planning a move, do…read moreyourself a favor and choose this company.

Everything from start to finish went terrible. (1) I scheduled an in person quote and no one showed…read moreup. The guy that was supposed to come called towards the end of our 2 hour window and told me to record and submit a video which he promised to get me an accurate quote from. I initially requested a quote to pack, move and unpack. The quote was too high ($6k-$8k). I then requested what it would be to just pack and move ($4k-$5.5k). I accepted that lower quote, which the guy on the phone said was "conservative" and that he would rather over quote and finish lower than the reverse, which turned out to be a complete SCAM. The pack and move job ended up being at the upper end of the quote to pack, move and unpack (we ended around $7.9k BEFORE tip) and the crew only partially packed and partially moved what the were supposed to with my friends and family working harder than anyone on there team and WITHOUT the unpacking service. (2) The crew was super slow and inefficient. I had multiple friends having to help throughout the entire move-- moving at a much faster pace than your crew. The hired crew from College Hunks wasted time and supplies, equaling a waste of my money, by bubble wrapping nearly everything including multiple plastic items. They also unwrapped an item I deliberately wrapped myself to use a blanket to wrap items that were not even breakable. The item I wrapped had about 30 designed bags in it which have not had the time to take inventory of since the move. (3) The I told 2 members of the crew, including the team lead, Willie, that I needed the air fryer moved. $600 Air fryer was left behind. (4) Washer and dryer were included in the quote. On move day Willie said usually they are not allowed to reconnect items attached to water lines but like in the army "don't ask don't tell" and that he would "take care of us if we took care of them." My boyfriend tipped Willie $1000 the first day and $2000 the second day to distribute to the crew (hope the rest of the guys got their money but doubt it). I think Willie was well taken care of but he did not even bring the washer and dryer to the new place. (5) When they arrived at the new place they were irritated that there was another move going on. I immediately contacted management and asked them to hold the elevator for my move and reroute the other movers to another elevator, which they did immediately. My boyfriend was still running boxes and items up and down 3 flights of stairs to compensate for their inefficiency. (6) I complained about my experience when I got a call from the company on moving day. The guy I spoke to on the phone said was apologetic, said he would speak to his manager to get me a return of some of my funds but I had to pay the full amount to get the crew out of my house. I called back twice to follow up and nothing. Very disappointing experience at a very stressful time. DO NOT RECOMMEND!

I would give -100 stars if I could. I had a rep come out to price my move a few months before my…read moremove date of May 31st. I was quoted $550 for the move and I put down a $99 deposit. On the day of my move, I had everything packed and boxed up securely, had tape and plastic covers available for my mattress and 6 month old sofa, and my move was less than 2 miles away. It was a ground floor single family home to a ground floor apartment. I asked several times for the movers to remove the backrests off the sofa (it's one that has electronic controls to raise or lower the headrest, backrest and footrest). They refused, stating "We got this.". At the new place, they unloaded my items and I saw how they struggled to get the sofa in through the door. After it was placed, I saw several rips and tears in the fabric on the corners and pointed it out. The moving guy acknowledge the damage and took photos. When it came time to pay, to my shock I was charged over $1,100, plus money for them using their tape and materials. The rep on the phone removed $15 but insisted I pay the rest. I asked the moving guy if this happened a lot and he admitted it happened ALL THE TIME. Bait and switch. Over the next 48 hours I found extensive damage to my items, including a shattered computer monitor, shattered printer glass, additional tears in my sofa due to negligence, dings in my sofa side tables, broken glasswear and art. All I can think is that they were dropping boxes off the back of the truck to go faster. I filed a claim, but was told that all I would get is a refund for $159 which is .60 per lb of moved weight. That didn't even cover my printer, and they would do nothing about the fact I was quoted one price and charged double. I made complaints with the corporate office but was told all they could do is forward my complaint to the Operations Manager of the franchise. 10 days later I finally received a call from him (Devonte Smith), and he admitted his rep had misquoted me and took responsibility and agreed to refund an additional $250 within 3 - 5 days. I wasn't happy but agreed to this. As of today, 6 weeks later, I have not received that additional refund. Multiple emails to both the accounting manager and Operations Manager have resulted in no response, completely ignoring me. Phone calls are impossible because the voicemail isn't set up. I have contacted the corporate office multiple times only to be told they can't do anything. I have filed a complaint with the Better Business Bureau, the Attorney General of Texas and now leaving this review so that no one has to go through this. There are better and more responsible movers out there that have integrity and customer service, and this company has absolutely none. Please beware of them at all costs.

On time- Huge when moving Called to confirm-Huge when…read moremoving Movers were respectful and very will organized. Also very respectful to our personal items. Only issue was that wasn't a big deal was pymnt - they don't take Cash - had to get permission for that. Credit card is a 3%surcharge which was never mentioned

I hired Black Tie Movers for a pack-and-move from Cleveland to Columbus, Ohio. What followed was a…read morepoorly planned, multi-day move that failed to meet even basic expectations. It was advertised as "Life Is a Highway", but by the end, I was left asking "What Hurts the Most?" and the answer was paying for wasted time, missed commitments, and an incomplete job. Friday: The crew arrived with no packing materials at all, not even tape, despite the order clearly being for a pack-and-move. They spent roughly four hours driving around trying to find supplies, time I was still charged for. Calls to two different managers went unanswered or returned. The agreed schedule was pack and load Friday, deliver Saturday. Instead, packing happened Friday, loading Saturday, and delivery was pushed to Sunday, giving next to no time for unpacking before Monday morning. Both my home and a storage unit were listed on the quote and discussed in advance. On Saturday, I was told they could not get everything from both locations, leaving items behind. I now have to rent my own truck and finish the move myself. To be fair, the movers themselves were young, friendly, and clearly trying their best. However, they were not trained to pack or properly protect items. It was obvious they were sent to move furniture and boxes, not perform a full pack-and-move. This is a management and planning failure, not a crew or attitude issue. This move involved poor preparation, missed commitments, wasted paid time, and an incomplete job. For a company marketing itself as a premium service, this experience was anything but. The price paid was well over the value of the service rendered.

Outstanding service from Evolution Moving Company! The 5 young men who helped us move a 4 bedroom…read morehouse and storage unit were simply amazing! They were extremely polite, respectful, and patient. These young men had fun doing their job even though it's hard work. They were funny and playful with each other, (in a wholesome way... kudos to them) you can tell they all get along, they all worked hard and never once complained. Shout out to Mike, Isaiah, Kaleb, Lorenzo and Ryan... You Guys Rock! I would hire this company again! I also want to mention what great care they took with every piece of furniture, wrapped in blankets and plastic wrap. They put everything where I needed it, even moved some stuff around when my daughter decided to change bedrooms . So happy with the service they provided.

The crew was polite, careful with the furniture, and handled all the heavy lifting without any…read moreissues. The process went smoothly from start to finish. A solid, reliable moving team that does a great job!