I had 9 doors that needed attention; a mish-mash of old lock cores I inherited from the previous…read moreowner (one with no key), new locks on custom-made security storm doors and new locks on factory replacement interior doors and storms. Udi was able to give me a rough quote over the phone and was able to come out the very next day to do the work. However, due to the complexity of the job and the materials needed, the price ended up being MUCH higher than the original rough estimate. Still, I was very pleased with the work. Udi kept in touch about his arrival time which was only slightly outside of the time window I had been given. He stayed until the job was complete - almost to 9pm. He counseled me against replacing the double-cylinder deadbolts (providing for safe egress during a fire or other emergency). He provided 6 duplicate keys even without me asking. This was a good contractor experience because of the ease and speed of scheduling and the diligence with which Udi approached the job. The price was breath-taking, but I can't complain about the work.

Would definitely recommend. Avi was professional, efficient and communication was fast and service…read morewas excellent. He came and fixed all 3 of our locks right away. He went above and beyond what we needed and I couldn't be happier with their company. We feel very secure with the new locks.

Dani is wonderful to work with. We have now used him to change the locks in our home on multiple…read moreoccasions and on each he has handled the work quickly and professionally. He is very communicative and has always been a pleasure to work with!

I hired Dani to install a new fingerprint smart lock on the front door of my historic home. Because…read morethe door is very old, the installation was a little more complicated than usual, but Dani handled it quickly and professionally. He was very kind and took the time to make sure everything was properly aligned and working perfectly before he left. His price was also very fair--one of the lowest quotes I received--while the quality of his work was superior. I would absolutely recommend him!

My husband locked himself out of the house while I was out of town so I turned to Yelp to find a…read morelocksmith. Fast Locksmith was one of the first to respond to my emails and they did it INSTANTANEOUSLY. We were luckily able to get someone we know to bring a key over, but I was really impressed by the fast response, affordable pricing (truly the best quote I received out of several businesses), and knowledgable/eager to please attitude. I would not hesitate to reach out to them first the next time we have an issue.

I requested a quote and received it and within an hour the tech was here and took care of my…read moreproblem. Very professional. It was reasonable for what I needed and on a Saturday morning.

Came same day, strong communication, was able to install locks seamlessly. There was a few issues…read morewith how people had previously installed the locks and he was able to work through them. Zack was our locksmith. I would use him again.

I thought I could have a door lock re-keyed. As it turned out my lock was designed so that it could…read morenot be re-keyed and I needed a replacement. Zohar Goldstein was my Locksmith. He arrived on time and was very professional and helpful in explaining my options. The entire job was completed in 30 minutes to my satisfaction. I would recommend this company to anyone needing locksmith services. Good value for work done. Gerry S.

In a total bind yet again, I turned to my fellow Yelpers to find someone to change my locks--again!…read moreThe reviews led me to make the call. While a direct quote wasn't provided over the phone, I was given a clear price upon arrival. That said, after my request, I was serviced within an hour. The technician was respectful, and courteous, and recommended the best lock for my door at a great price! I highly recommend them and would absolutely contact them again if needed.

Requested a quote for the installation of self-closing door hinges as required by Fire Marshall in…read moremy apartment building. Within minutes Hai responded and asked me the dimensions of the door, the hinges, etc and provided a reasonable that was below other lock and key services. The next day he came over and installed the hinges in less than 30 minutes. Hai was courteous, professional and very nice. I will definitely use their services again!

I accidentally locked my keys inside my vehicle with my dog inside the car. I was assisted by…read moreJamie, the technician, and he was exceptional. He provided excellent customer service, was professional, friendly, and efficient. He responded quickly and made a very stressful situation much easier. I truly appreciate his help and highly recommend Jamie for his outstanding service!

I thought I locked myself out of my apartment but I ended up finding my keys in my pockets (so…read moreupset with myself). I must say though their response time was within 15 minutes as well as their arrival. It took maybe 30 minutes for them to break my lock and install a brand new lock with 2 keys. Service is great but be warned, they are on the pricier side ($195 to pick a lock. If unable to $225 for breaking the lock) and if you still can't find your keys, ~$150 for installjng a new lock.

Mike came to my home. Gave me terrific feedback on what my choices were for locks. I am a first…read moretime condominium buyer and Mike helped me with what should be changed. I appreciate his prompt service, professionalism and pricing. You won't be disappointed. He is 5 star. Thanks.

Their customer service nosedived its simple. I was their loyal customer for over 15 years and no…read moremore! They did a poor job on replacing my sliding door lock and cause security issues. Called in to request to look at it. Won't come in till a week later. A week??! House can't be locked up?? Called a competitor and got it done on the same day. I was told by the competitor that the lock quality was so poorly set up. Good riddance.

The locksmith sent to warehouse by Moe today was an expert in fast talking hard sell. My wife told…read morethe dispatcher there was no hurry but the locksmith showed up immediately and we were charged emergency rates. She asked for re-keying and he replaced locks instead. I told hin to change the pins in the existing lock and he did not. He changed the outside cylinder so that the back door two cylinders and the front door outside cylinder had the same key . He spent one hour and we were charged almost $900. However, he did meet our basic requirement: to defeat any one who had made an copy of our door keys and tried subsequently to enter the house.

UPDATE - let me add Customer Oriented to the PROS side of this review. Moe's reached out to me to…read moreapologize and acknowledge a mischarge for the bedroom doorknob and refunded the entire $195 labor for that part of the job. Also, they're replacing the two rugs affected by debris (normally a drop cloth is used). As a result, I'm updating the rating to 4 stars. CONS - Sticker shock for labor $1135; no clean-up of metal or wood shards, chunks; late arrival. $95 service call fee in addition to flat rate fees for work: $350 install bedroom deadbolt + another $195 to replace its knob ($545); $195 each to replace deadbolt/handle sets on front & patio doors; $100 each to replace knobs on 1 closet & mudroom door. Labor $1135+ $95 fee. Arrived 9:50 for 9am appointment. He was unable to rekey mudroom lock without a key so I had to buy a lock on the spot $50. The bedroom deadbolt I'd bought had a problem so I needed to buy a set $100 + the extra $195 labor. I felt a great deal of confusion regarding several problems with fit that he had to overcome. The replacement lock/handle sets I provided were new Schlages to replace old Schlages but the doors are old ?? One of the fit problems required a 45 minute trip back to his shop. 3 hours of labor became 4.5 hours - 9am-1:40pm vs. 9:50-10:40; 11:30-1:40pm. I was dismayed when I discovered the mess of metal shards by the patio door - we have a dog & I run around barefoot. Ditto the wood chunks. I can't think of the last time I had a repairman in who didn't clean up his work area. PROS - Most of the labor was verbally defined once he arrived & before the work began. I should have asked about pricing when making the appointment or taken advantage of the free estimate advertised. I based my trust on Yelp reviews that mentioned fair/competitive prices. (I'm not usually so trusting.) I could have stopped right then - gotten the free written estimate & followed up with quotes from other locksmiths to determine if these labor rates were competitive. The finished work looks good & performs well. The locksmith was professional, polite and tried to explain what issues he was facing.

I reached out to ASAP Locksmith because I didn't have an emergency key, and honestly, that had me…read moreanxious. Not having a backup key leaves you feeling exposed, and I did not like that feeling. I had already called several vendors, the soonest they could fit me in was the next day and for higher quotes. Jack responded quickly and was at my location almost immediately. He was calm, clear, and very straightforward about what needed to be done. He worked kindly, efficiently and made sure I had a fully functioning key in hand before he left. Took about 30 minutes. He's knowledgeable, capable, and very customer-oriented. You can tell he takes pride in doing solid work and building trust the right way. I also appreciated that he made sure he had the right equipment and key options available and got it right the first time. He made sure I was 100% satisfied with his service before he left. If you need an automotive locksmith who is responsive, professional, and steady under pressure, I would absolutely recommend Jack. 2 enthusiast thumbs up.

Super fast, friendly, and affordable. Highly recommended without hesitation. Very responsive and…read moreaccommodating to my schedule. Thanks so much!

Worst service ever. Lock broke after 6 month installation and refuses to stand by his work after…read morecharging $250 for a $22 lock on amazon. He even hung up on me. Super rude

These guys helped me get back into my car after locking my keys inside in downtown DC. They were…read morethere within 30 minutes and they were very friendly.