The customer service was very disappointing. The staff appeared uninterested in assisting customers…read moreand seemed to lack professionalism. Additionally, I was charged for the Lids Foundation without my knowledge or consent. I only noticed the charge after I returned home and reviewed my receipt. Customers should be informed of any optional donations or additional charges before payment is processed. Please address these concerns to ensure a better customer experience.

Change your business hours if yall aren't gonna be open at 10am waste of time seriouslyread more

Alyssa helped me find a Dodger hat for my Dad. She went through 6 racks of hats to find his size…read more I had to go back because my Dad gave me the wrong size and Jose took care of my exchange. A very welcoming staff and a great shopping experience. I'll return for more gear when I'm back in the area. Thank you!

Love seeing the great selections they have on hats and overall how organized they keep the store…read morewith the merchandise. Jose the new store manager was very friendly and helpful best customer service I've seen in a while !

An awesome woman with an awesome talent. She took the time to ask specifically what I was wanting…read moreand customized my hat to perfection. Beyond happy with the outcome. I definitely recommend her if you want a legit hat.

From the owner: We specialize in custom and handmade fur felt and palm leaf hats. Everything is hand made start to…read morefinish. Can also do repairs on older and damaged hats. Also have a custom trucker hat bar available for events and parties! Contact or visit website for details.

Need a Father's Day gift for the incredible sports man in your life?…read more I belong to a group called Antelope Valley Local Business Deals and in this group, you can win incredible prizes from local businesses. I won a mug and today I picked my humongous Coffee Mug from AV Sports & Graphics located in the City of Lancaster. The store is JAMMED packed with ALL your Sports needs. I'm not kidding you ... this store is loaded from from to back with every type of Sport memorabilia you can imagine. You don't need to drive down to Universal Studios to buy your memorabilia. AV Sports & Graphics has what they sell... and even MORE! If you are looking for a Father's Day gift this coming Father's Day ... look no further ... AV Sports and Graphics has it all. I absolutely adore my HUMONGOUS Coffee Mug. Thank you AV Sports & Graphics and Don at Antelope Valley Local Business Deals for your kind heart towards me, and my mom, during our visit. Mary Elizabeth

There isn't a negative stars option so 1 star it is. This is an over priced shop with an owner who…read morehas very aggressive sales tactics. He leads with the impression that you can't get these items anywhere else and that his prices are basically unbeatable. . . complete SCAM and a NO RETURN POLICY that is ridiculous. He suckers you into buying what you don't need.

Today I had the best service with them today and I have a new out look and a change of heart. My…read moreexperience today was wonderful

I ordered from this boutique online before Mother's Day to get my mom a beautiful hat she always…read moreloves amazing hats. I called this boutique they spent so much time making sure I found something beautiful and In my price range. They sent it out the same day and gave a tracking number they are on the ball. When my mom received the order she even loved the beautiful box the piece came in. It's so hard to call somewhere and get customer service with nice hardworking people that care about the products they sell. My mom is telling all her friends about this gorgeous hat she got and I wish I had a stack of business card to give to these ladies because they are as elated as she is with it. Thank you guys for giving me and my mom such a happy Mother's Day

Great communication, fast turnaround, good quality business cards. Don't hesitate to give her your…read morebusiness.

Geo did an amazing job creating my logo. I gave her a few ideas and she came up with an amazing…read morelogo. I'm obsessed and proud of it. Also not only did she print me some apparel but she even had it delivered to me once I moved out of state! I highly recommend her .

I ordered a Salty's flat- bill hat for my son. When it was delivered, it was a curved-bill regular…read morebaseball hat. My son told me he wouldn't wear it, so on our way out of town, we stopped by this location to exchange it. He didn't find the one, so he picked another hat that was the same price. When we got to the register with the receipt that shows a flat-bill hat the sales associate proceeded to tell me that is what the hat was a flat bill that just is "curved up." What? I told her we get all his hats here, and this is not what I ordered. She again wanted to prove she was right. There is a line of people behind us. Why say anything? Do the exchange and let us head on our way. I wasn't happy to say the least. Next time I will go to another location. 8/3/25

Their service has always been top notch to me. Any question I had has always been addressed to my…read moresatisfaction. On my last visit it was for a cowboy hat & a pair of jeans their selection of hats & jeans were exceptional. Of course you get what you pay for the value was in my price range!!!

I went in there today and the lady that helped me was awesome. I'm sorry I forgot her name, but I…read morewent in wanting a specific type of bag not realizing there's five different types and she took a lot of time showing me all the differences making sure I got the right one

Bipolar beetch in the front counter, WOW. Just moved to this area and this is my second and last…read moretime in this store. Rather go to the store in Simi Valley where I know I'll be treated fairly and equally. Coworker definitely caught on because he started being nicer and using his customer service.