Love seeing the great selections they have on hats and overall how organized they keep the store…read morewith the merchandise. Jose the new store manager was very friendly and helpful best customer service I've seen in a while !

Got a Lakers hat for Father's day had normal wear and tried to take back and they say sorry can't…read moretake it back because it's used and I'm like thinking "yeah that's why I'm returning" but whatever they'll get there's in the end. I've never worn the thing so those sweat marks aren't from me. Gift receipts are a joke these days. All these companies today are in it for the money. They don't care about people. Guess I'll just own two Lakers snap backs lol could have used the gas to get to work. Really irritated but what can you do.

Wide selection of hats, fedoras, and head gear for those of you looking to make a statement. Prices…read morerange from mid to high .....gentleman working that day was helpful and friendly. Gave me a cleaning kit for my newly purchased hats. Will definitely be coming back if I need something new or in a different color & style (hats)

Cody is an absolute artist and he makes beautiful hats that will last generations. Support this…read moreincredible family buisness!!!

Change your business hours if yall aren't gonna be open at 10am waste of time seriouslyread more

I would not recommend going to this store. Customer service lacks quality and professionalism…read more Employees are rude and unprofessional. There are no customs and courtesies at all. Employee didn't print me a receipt and said she emailed me my receipt to me but never received it. I had to go back and explain she typed my email in wrong and I wanted my receipt from purchase. Got a hat embroidered for my son with the Mexican flag, there was no detail of the flag and looked unfinished. If you want a Mexican Flag embroidered here, get it done elsewhere. Poor quality work, extremely disappointing customer service and no support for paying for a service that was defectively done. Do not recommend this store, drive elsewhere to get better quality service. Extremely dissatisfied and upset with Lids and their hires.

They change the suit sizes and send out the wrong size, claiming it's the correct size. Do not…read moreorder from here! Fraud.

I called to check on layaway and the temp or receptionist was rude I ask to speak to the management…read moreshe put on hold and now she must have blocked me so now I can't get Thur. I just want to speak to someone in management. The service I got was awful

Good selection With Plus A costumer service…read more Prices are fair Quality of merchandise is good

Compre un par de botas de la tienda King J Boots y estoy muy satisfecha!. Son de alta calidad y…read morevalen la pena!

Walked into this store this morning, to get my sons hat embroidered with his name. Before going I…read morecalled and he said it was $15 for embroidered. He never mentioned there was a wait. So I go, and the guy comes to the register and I tell him that I want a hat embroidered and it's for tomorrow. He then says the are over 400 teams in the AV, so there's a wait. I was polite and said ok that's fine, thank you. But the way he said it, was in a rude way. Before calling and going I read the comments, and decided to give it a try. I didn't feel welcome. So it's a no thank you for me. Decided to give to LIDS, I called them and they were very polite!

Worst experience EVER! First off, the place looks like a hoarder put it together. Went in for a…read moreDodger jersey, asked for Ohtani, none in XL, opted for Betts. He told me they are player quality so I believed him. Went to the register, the jersey was priced at $221 but he charged $264. I was so overwhelmed by the disaster in and around the cash register, all I wanted to do was pay & get out so I could go home and try it on. The jersey was very flimsy and definitely NOT player quality. Not even close to a $264 priced jersey. I took it back 24 hours from purchase and was told NO REFUNDS only store exchange. There are zero signs regarding any policy for returns around cash register or entrance as prescribed in the CA penal code. I showed him this and he didn't really seem to care. He's a scheister. Stay away from this junk warehouse!!

I want to highlight Rob & his exceptional service!!! Today was my first time ever buying authentic…read moreboots. I let him know my needs & wants & he was able to show me a few options & explained why certain boots wouldn't be great for what I needed. He also gave me great tips on how my boots should fit, & how they will stretch in certain areas. He was so knowledgeable & patient with me while I looked around for boots that suited my taste. He had me walk around & try them out & didn't look at me funny when I ran up the aisle to make sure I had no problem running in my boots lol. The boots I ended up picking were from the brand Ariat so they were around 200 but still seemed like a reasonable price for some good quality boots.

Amazing service sales reps are extremely helpful and nice and patient! Store is clean and…read moreorganized! Selection is amazing, but the main thing are the employees!! Wonderful staff!!