[2.5-star] We recently ordered first time for our event. We love that we could place an order online as we know the language barrier and the service can be offputting over the phone. We wish there were a way also to put in special requests or instructions with our order. The order had to be pre-paid before pick up, which is typical. We received an email confirmation shortly after payment was processed. Everything seemed to be in place, and I was excited to enjoy and share the food at our gathering. I decided to take a chance the next day by calling the restaurant, since no email was provided for communication, to verify if a later pickup time may be possible. I was passed on from the first gal answering the phone to what sounded like an older woman speaking. She came on the telephone rudely and was curt. It took her some time to find my order as she kept telling me that it did not exist even though I provided her my order number, name, the amount charged, and when I placed the order. I kept calm and politely waited for her to locate our order because things can happen, and since our friends and family have used the place before for events, I wasn't too worried that it would work out. When she confirmed our order was located, she abruptly hung up the phone before I could inquire about pickup. I gave up. I did not want to repeat that unpleasant phone call with the order-filler lady again. We arrived promptly at the promised time and expected there might be a brief wait. Finding a parking spot was the pit on the weekend, but if you're patient, someone is always coming and leaving. The place is spacious inside, with ample seating areas. Upon checking in, the lady who was filling orders told us our order was not ready, and that was all. Ten minutes in, the older lady who was filling all orders told us another five more minutes, then ten minutes had passed, and she continued to fill other orders without further communication with us. There was another person before us waiting for his order, and he, too, appeared displeased and frustrated. We waited almost an hour before the deli completed our order, which was a small order compared to others. No comps, not an apology. How much extra would it have cost to throw even an egg roll or shrimp ball, or even a fortune cookie into our order? How about a cup of tea while we wait? Had we not prepaid and it was already to the last minute of our event, we would have left and given up our order. Things happen in the kitchen with cooks, and orders may get delayed, but good customer service, a little courtesy of kindness, or an apology goes a long way. We hope the future experience with order services will improve. Food: 4-star Service: 1-star read more

King Eggroll - Small order of chicken chow mein, pork egg rolls, and shrimp balls. - Vietnamese Near Me - San Jose, California

King eggroll is hands down the best eggroll place! They are always quick and consistent. Pork tastes so good. Veggie is delicious! They're other items like chow mein and short ribs are delicious! The sesame balls could use a little more red bean paste inside, but the outside is crisp and tasty! We've tried a few other items and they were all soo good (even re-heated or cold!) which means they cook the noodles perfectly! Sooo goood! read more

Person taking my order was rude. It's loud, we have masks that understandably muffle our voices. I thought she asked if I wanted a small size chow mein, I say yes. She points to the sizes, I nod and point to the small size. It was my mistake for not hearing correctly. She says something again. I lean closer and ask, "Sorry, can you repeat that?" In which she irritably repeats, "WHAT IS YOUR NAME." Everyone in the room gets quiet. Her coworker tells her in Vietnamese, "not too loud, calm down". It ruined my night. Im sorry for asking a clarifying question? We all have messed up days, but in no way should you take it out on others. I grew up on this food, but this was enough of a bad experience to not enjoy it anymore. PS the name that was called out wasn't even my name. I only knew it was my order bc the name sounded similar and i guessed she didnt hear me correctly lool ‍ read more

The eggrolls were really good, crunchy and chewy at the same time barbecue pork buns for fantastic dipping sauce for the eggrolls is really good as kind of a cinnamon taste to it. Service was quick and easy long wine that moved quickly. read more

We are always up for king's eggrolls whenever we are in the area!! We like the pork egg rolls the best and are very consistent with the taste and freshness of them! I love their house made sauce came with the egg rolls. Check out my pictures of how it should be done!! Sometimes, we would grab some combo platters as dinner for a lazy night. They offer a good variety of carbs and entrees. Indoor dining seats are available! Restroom - changing table available in big stall;; remember to ask for the key! read more

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We mainly just come here for the eggrolls. The other foods are just basic Asian fast food.

Ordered for New Years Eve. I've always ordered the large party trays of the bbq pork fried rice and chicken chow mein, and never had any complaints. First time I ordered here on a holiday. I ordered the same party trays on New Years Eve. Not so good. My kids asked me "where's the meat!?" Regardless of how busy the business is on that day. CONSISTANCY is what makes customers come back. I'm going to order elsewhere to other places that I know that has CONSISTANCY. read more

Use to come here often as a child, and it's just as I remember it (just with higher prices). It's a good place to grab a bite to eat, if you're just craving fried foods. They also have Dim sum and other options to choose from, but I typically come here for the fried foods. It's a place that I have returned to, but there's really nothing special about it, which is the reason why I didn't give it a higher rating. It's just not a place that I would really recommend to my friends, unless they really wanted to eat here. I will say that I appreciate that they give 4 items in their dim sum menu, because I'm used to items coming in 3's for Dim sum (but these are a little smaller than normal). ~~Parking: Shared parking lot b/c it's located in a plaza. There are spots marked for 30 min in front of the store, but no one really checks. ~~Service: They're fast to serve and depending on what you order, you might have to wait a little for the people in the back to package your food for you. ~~Best Part: Fried Shrimp Balls. I honestly come here only for the Shrimp Balls, but they're just gradually increasing in price over the years. ~~Worst Part: SIRACHA.....They give your the "fake" Siracha to use when you're dining there. They do have the real siracha for purchase, but it's by the bottle. ~~Return: Most likely, idk where else to get the roasted pig/ducks and the shrimp balls will draw me in if I'm in the area. read more

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Easy service, childhood egg rolls. My family and I used to visit this shop after church on Sundays, and so I thought all egg rolls were huge and packed with goodies. Since then I've found this is not always the case. It has been a few years since I have ordered from here so the reviews of burnt egg rolls was concerning. Luckily my tray of 30 egg rolls was exactly what I had remembered and came with a huge tub of sauce. Hot tip: ask for a spoon to bring to your potluck so you can dish out the sauce. read more

My friend recommended the fried chicken at king egg roll. The store is a cafeteria style restaurant where you pick up a tray and point to what you want. Not an attractive restaurant and not in a very good neighborhood. Fried chicken was over-battered and just barely ok. Do not recommend read more

I haven't been back here in ages, but damn they do make the best eggroll in San Jose. I did forget how crazy the traffic and parking can be on a weekend, but if you happen to hit it when the time is right, the food here is on point and priced right. Well worth the drive for me from the west side--there's no decent egg rolls on my side of town. I almost settled for the egg rolls at Jack in the Box! I was half tempted to knock them a star due to the traffic, but that's not their issues. More an issue with crazy drivers in San Jose. read more

King eggroll is one of the best to go chinese food. Whether for a potluck or for family's lunch or dinner. Affordable too. Easy to order and pick up. read more

The worker is rude and discriminate against different ethnicities. She kept walking away for us and taking other peoples orders who were in line behind us. Then rudely say look online and tell me your order. And when I try to tell her my order she will still walk away and help someone else then began to argue with me. This was my first time here and I didn't not feel comfortable or welcomed. They also messed up my order and when I asked for her name they did not give it to me. So I ask to speak to a manager and they told me t he's not here. Then I found him on my own then as I began to talk to him he told me there is a language Barrier here and she cut in to defend her self and was speaking English. read more

King Eggroll - Employee - Vietnamese Near Me - San Jose, California

Awesome fired rice with that broccoli beef out of this world. Great service helpful and very easy going the lady's are the cutest

I really loved king egg roll. My friend and I went there to get all their egg rolls and sample them. They also have a Filipino style of empanadas which were great. Their regular food was decent but if you're going here you're more likely going for the egg rolls so definitely eat that read more

King Eggroll - Vietnamese Near Me - San Jose, California

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They make the best egg rolls and the har gow and siu mai are consistently good. They also offer a fried siu mai that is excellent. The pan fried chive dumpling and the fried chicken are good too. Sauteed veggies, fried rice and chow mein are decent too. Service is quick and the hours are convenient. Great place to get dim sum to go for a crowd. read more

So sick of Vietnamese restaurants and shops with RUDE employees!! Don't work in retail or service industry if you don't want to offer great customer service. I made an online order and got a call back from them saying that they no longer have the pork buns and the entire order need to be canceled. Sure, that's fine, no problem. The young woman who called me was cordial and took down a new order. But then she called back saying my card somehow didn't go through so I called back to give the correct info. Another lady answered the phone and said she can't locate my order and they are too busy to sort this out right now so call back another time. Then she hung up. What do you mean you are too busy for me(a valued customer) while I'm trying to figure out the order I placed with your shop for the next day? Since she hung up and I didn't want to deal with her again, I decided to place another order online but made a mistake in having ASAP pickup instead of choosing the date I need. Guys, if you are placing online orders be sure to choose pickup date/time prior to ordering and payment. So I had to call them back in person and another lady picked up but had trouble understanding me in English so she passed the phone to another employee and said in Vietnamese "nói với con nhỏ này đi...". Translation: "talk to this girl ..." Unfortunately for her, I am fluent in Vietnamese and her tone and choice of words were just so obnoxious and unmannerly. Excuse me??? How can you talk and treat your customers so offensively behind their backs like that??? Who would want to buy from you in the future?? Not worth the offensive treatment. After speaking to the 2nd lady in Vietnamese this time. She was also super rude and kept asking me the same lines of questions repeatedly for 5x. It was just a simple fix yet they made it so complicated. What's so hard about locating an order and simply changing the pickup time? Then she said something about maybe not having the sweet cream custard buns but quickly hung up after making that comment. After getting off the phone with her i am sitting there wondering if it's worth it to call back and clarify. Since I've already placed the order, I don't want to call back and canceled it now. But due to their rude employee I will not be buying from them in the future. FYI, they would have to cancel it directly from their end through ChowNow. You can't cancel the order on your own on ChowNow. So this morning I get a call back from the young lady regarding my unfinished order and I told her about the rude employees there. She made excuses for them saying she's very sorry but it's just very busy right now for them, today and tomorrow. And with the language barrier they must not have understood. I told her I also spoke to them in Việt about it. She quickly apologized and told me they should be better after the holiday rush. What kind of lame excuse is that? So your shop is extremely busy(getting business from customers like me), yet you have the audacity to give your employees a pass for being obnoxious to us? FIX your attitude problem towards your customers and understand the importance of polite/cordial/professional customer service at ALL TIMES king Eggrolls!! You just lost a customer! read more

Don't go to King eggroll much anymore and after this last time I won't be back. Food is super salty (and I like salty food) so it's just not good. Price is pretty high too, even with today's inflation. 3 item plate which actually is only 2 items since rice or chowmein counts as an item, is $14.50. You'd get better food at Panda. Egg rolls are $2.05 each. $40+ for two plates and 4 eggrolls for mediocre and salty food. Do yourself a favor and skip this location. read more

Consistency and essentially a madhouse factory of epic proportions to crank out egg rolls for parties and events. One could only imagine how insane this would be when THOUSANDS of egg rolls were getting cranked out for the Super Bowl. It seemed like every party in the area ordered a tray full of egg rolls. Was it busy? No question.. the lines to just pick up were out the door! When it comes to grabbing a ton of egg rolls for a party.. for sure, King Eggroll is a great option to order trays full of them. Flavor and taste? hmmm.. sure, I've had better.. but then again those better ones are going to cost more and when you need enough for a party.. sometimes you have to cheapen out a little bit. Prices have gone up over the years, but it's still not bad. Even so, the egg rolls here are good enough and they give you a tub full of sweet and sour sauce to douse their egg rolls into to make them taste better. Just be careful for crazy holidays and weekend things.. they can get quite busy (as mentioned already) and you may need to wait a bit. read more

Its the day after new year and I'm hungry so i go to king eggroll xpress because it's convienient get my food to go and get down the street to eat and i got no chop stick got no fork got no spoon got no utencils now I'm on the road and the food is cold still can't eat it thank king eggroll for not telling me we don't give utencis well im all hungry writing this and feel I've wasted money on food because i don't eat with my fingers... read more

I recently used King Eggroll for their catering services at a community social event for my school's community service organization and everything was done smoothly! I received a large quantity of fried chicken and egg rolls after calling ahead to place my order and everything came promptly when I arrived at the store. I'll definitely utilize their services if needed again read more

Was going to go to HK Dim Sum for breakfast, but they were not opened at 8am as advertised, so I headed over to King Eggroll instead. As they say, you snooze, you lose. King Eggroll had a nice small variety of steamed dim sum items for sale at 8am: siu mai (pork dumpling), har gow (shrimp dumpling), scallop dumpling, braised chicken feet, pork spare ribs. I opted for an order of the scallop dumplings and the siu mai, which were good and filling. Each order comes with 3 or 4 pieces and cost $3.95. Egg rolls were sold by the piece, and you had the choice between pork and chicken. I ordered 2 pork egg rolls, which were loosely filled with ground pork and shredded cabbage. Nice and crunchy, without being greasy. Wish the filing was more packed so that each bite gave you a good mouthful of both pork and cabbage. Nevertheless, this satisfied my craving for dim sum for breakfast. read more

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I typically only come to order eggrolls and chicken. They are sooo yummy. As for The rest it's just so so. Better off trying out new Chinese fast food joint. Their smoothies and milk teas are worth it. They are a bit on the slow side whe. It comes to service but I keep coming back read more

King Eggroll - Pork egg roll - Vietnamese Near Me - San Jose, California

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Staff are nice and food are so good!!! And they give a huge serving when you get a combination order.

If the business owner reaches out to me and offers to refund some/all of tonight's purchase, I will gladly accept. Egg Rolls: I had family visiting from SoCal so I ordered a party tray of 50 egg rolls. The eggrolls did not taste good at all. They were very overcooked and some were outright burnt. I accidentally bit into the burnt end on one and heard a cracking sound. It scared me... I thought maybe I had cracked a tooth. But it turns out it was just the rock-hard burnt outer shell. Rating: 0 out of 5 Chow Mein: I also ordered a small party tray of chicken chow mein. A few of the noodles and carrots were blackened/burnt (probably just a byproduct of being wok/pan cooked on high heat) but otherwise it tasted reasonable. I'm happy to report the chicken was tender. Most everyone felt it tasted okay and would give it an average rating. Rating: 3 out of 5 Fried Chicken: The fried chicken was the highlight. We ordered 6 pieces. They were pretty large pieces and everyone said they tasted great. Rating: 5 out of 5 By the way, the price in April 2016 for a tray of 50 egg rolls was $45.05 and the price for a small tray of chicken chow mein was $15.10. The current price for the egg rolls is $67.43 (up 50%) and chow mein is $20.10 (up 33%). That's a pretty steep increase in just 3.5 years. read more

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I been trying to get ahold of someone for two days now I need to cancel my order and the inbox has been full! Order # #165465665 read more

Prompt service and great egg rolls for a party, everyone enjoyed them, tray went fast next time need to get two trays.

The foods are great but do not expect professional service from this place: Tried to order over the phone: 10 pork egg-rolls, 30 fried won-ton, 20 shrimp balls and 20 fried banana and was told the order is small so no need to order it in advance, just come in! Came in and trying to order the foods displayed in the trays by pointing at the desired foods but was told "no", had to be ordered at the first register which is located at the order end of the L-shaped counter where all other foods that I didnt want displayed,LOL. What the point of showing off the dishes on the trays!!! Anyway, managed to order the foods on the menu on the overhead LCD, then I was told " please wait about 15 minutes. LOL, could have saved 15 minute wait if they had taken my order over the phone. Ended up having the order ready in approximately 25-20 minute. Came back to my office and found out 1 of the items is missing. LOL. Had to drive back to pick the item up. Such an experience at a place considered "Fast Food" Their food is good but I would think twice before coming back to this place. read more

Made an online order 7 days prior with L&L. Confirmed 2 days prior and the day of they claim I never made the order. King Egg roll was able to accommodate our needs and people at the party never knew there was an issue lol Food was good and service was great. read more

Very bad food and too oily .Will stay away for good health .Not a clean place .Egg roll was too hard

The customer service here was really bad, the woman upfront seems upset and does not want to take custom order. I come back 2 times from different days and her customers service stays the same. The eggroll taste was quite average basically pretty much liked other eggroll out there in the market, if not I recommend you to find one that is frozen and go home deep fries it. read more

Food is very very good! Service is excellent and staff is very kind and attentive. I ordered 4 party trays for my Halloween party and everyone raved about how good the food was. I unfortunately didn't take pictures; however, I ordered chow mein, fried rice, vegetarian egg rolls, and orange chicken. They made sure each tray was securely wrapped and placed each tray in its own box for extra security, which I appreciated. read more

Went to king Eggroll not just did the price went up on there food but there chicken is rotten all the chicken was old and moldy very disappointing read more

King Eggroll - Vietnamese Near Me - San Jose, California

It is called KING for a justified reason. It is the best and original one IMHO! We always get something here especially when spending the day at Happy Hollow zoo. read more

Order eggplant tofu and salt and pepper rids. Rids is good but eggplant tofu have no eggplant. Maybe the cook make a mistake or the the eggplant tofu have no eggplant. read more

This isn't my fave King EggroLL Location to visit but it'LL do the job if I'm in the area. ALthough this pLace is newer than the originaL, cLeaner and easier on the eyes- it's just not my cup of tea. Food can be a hit or miss. There has been a time or two when I ordered EggroLLs and then inside was mush [not cooL]. The baguettes are garbage so save your hard-earned money and hit up the cLosest Lee Sandwiches. One addition star because of their roasted pork and roasted duck. That stuff is AMAZING!!!! This in itseLf is worth the extra drive! read more

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This is my go to place for any events. I've been ordering party trays for the past 7 years. Affordable prices and taste never ever disappoints esp for the amount they give you. I once served 75 people for $950 bucks. That is AMAZING!!!! Everything here is delish esp their salt $ pepper ribs, chow mein, veggies, etc. read more

Every time the roommate's friends get together for a Friendsgiving, the Super Bowl, etc, someone brings King Eggroll. This past Sunday, November 29th, we got Eggrolls & Fried xiu mai. Both were hot, crispy and come with a sweet and sour dipping sauce. The egg rolls are big and filled with meat and veggies. I adore the fried xiu mai. Basically like a deep fried meaty wonton. I love the crispy wonton wrapper. And it's got a good meaty filling. Great option for potlucks and get togethers. We rarely have leftovers when it comes to King Eggroll. read more

King Eggroll - Eggroll - Vietnamese Near Me - San Jose, California

When needing to order a party tray we order from here. They have the best egg rolls and chow mein. read more

King Eggroll - Vietnamese Near Me - San Jose, California

There's a different line for ordering and when your food is ready they call you to pay at the register...not very efficient. We only ordered the eggrolls and fried chicken. It took awhile to get our order since they just ran out but good that we got a fresh batch. First off, fried chicken drumstick was pretty good, chicken was very juicy. However the eggroll was not very good. I was expecting more meat but this is more of a Chinese style eggroll with lots of veggies, which I hate. There wasn't much filling in it either. It comes with sweet sour sauce but meh nothing special. I guess this would be a good place to get cater food for a party but I personally would not come back here. read more

King Eggroll - Vietnamese Near Me - San Jose, California

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