Came in with issues after traveling here with my bike for the 5 Boro Tour. They were super nice, thorough, and quick. Very impressed!

Couldn't agree more. Bike repair shops in NYC aren't always top-notch, except Kickstand. The guy ( Ben) made a very good first impression; he reeks of knowledge and identified the issue with my gearing just by the sound. He fixed it that afternoon. I'm a happy customer; definitely will return. I've finally found the perfect hospital for my bike. read more

The people who work there are incredibly nice and their rates are great. They made some great recommendations about the route to take, which we really enjoyed. Two thumbs up! read more

This has always been my go to bike shop in NYC for repairs and rentals. The service is excellent, renting easy and seamless and the owners are helpful, knowledgeable and friendly. I would highly recommend it read more

I don't know why it's taken me so long to write a review--my family has been taking our bikes to Kickstand for years. I trust them implicitly. We've never brought something to Andrea and Ben that they couldn't fix. Their prices are incredibly fair, and they always take the time to explain what they did. Andrea and Ben are fantastic--always helpful, knowledgeable, and honest. I feel Kickstand is a true neighborhood institution - which there are less and less of these days. So glad they are in the neighborhood! read more

Absolutely RUDE lady that answered the phone. 'Too busy' and 'has customers' to answer any questions about the bike shop and services and HANGS UP on you without giving you the time to answer. Will never recommend this shop read more

I was visiting NYC from Los Angeles and rented a couple of bicycles from Kickstand to ride around the city. VERY Hard working, bicycle loving folks operate this shop. Before heading out on the rental, they put it up on the stand and adjusted the brakes, derailleurs, trued the wheels, and pumped the tires so that I could have a great successful ride all over the city from the shop south to the Battery Park, then up the West side to the GW Bridge and back through Central Park with no mechanical problems. They gave me a U-Lock no extra charge and offered a Helmet, but I travel with my own. An all day rental from Eleven AM to 6 PM was $25.00 plus tax. They seem to dispense repairs fast with no drama here. People come with their bikes I saw, tell them what the problem is, and they fix it. Where I am from you make an appointment, and like at the doctor, they don't fix it unless you pay to have a full exam first to see what else is wrong and it turns expensive fast. Wish list: Put a few Electra Townie's in the Rental Fleet. read more

Kickstand Bicycles - My rental bike outside the shop. - Bikes Near Me - New York, New York

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Easy in and easy out! Great service and very personable. Central location and very reasonable prices. read more

Kickstand Bicycles - My Steed for a few days. - Bikes Near Me - New York, New York

Outstanding help. Super friendly. I highly recommend. (No need for any more review. That's the essence)

LOVE this bike shop! The quality of work & service at Kickstand is unparalleled. Being a family owned business, the care that Andrea and Ben put into your bike is not comparable. They are very nice, and will even explain the work they did or geek out over cycling tips. Prices are cheaper here too. Highly recommended LBS. read more

Kickstand Bicycles - Fixed drivetrain - Bikes Near Me - New York, New York

Really appreciate Ben and Andrea and Kickstand Bicycles (they are the shop haha ). As others have said they take their time with you, don't upsell, or talk down to you. I have been getting my (14 year old) bike tuned up and taken care of here for at least 3/4 years. Parts replaced, upgraded etc. Always feel welcome and comfortable going in and telling them my bike woes. Or asking what the deal is with something bike related getting clear explanations and getting bike smarter in the process. I just encountered my first flat ever! I think it's been 20 years of riding and never had to deal with this situation. Ben walked me through how to change and why it happened (knowing is important). I'm ready to ride and I have Kickstand Bicycles to thank for keeping me going. Thank you Ben and Andrea. TLDR; I recommend Kickstand bicycles! read more

They are awesome! Ben and Andrea are always helpful and don't try to up-sell you in anything. They provide great support and are honest people. I wish all businesses were this customer-focused! read more

I wanted to find the best bike shop in NYC and I did! I went in with an important repair issue and it was fixed quickly. Andrea and Ben were very honest about what else I could need in the near future, not pushing anything unecessary on me. When I returned to pick my bike up, it was as if I had a brand new bike! The detail they put into my repair was unmatched and I couldn't be more grateful! I also had questions about a possible new saddle and they answered them with patience. Great repair, friendly service and good, honest pricing. Highly recommend! read more

Bought a used bike that made click clackity noises when I changed gears so I brought it to Kickstand for a tune-up because safety is important. Ben identified the issue with the chain immediately and suggested that I change it. It was affordable and any repairs are included in the tune up. When I picked it up, Ben went over with me the different parts of the bike and that it was in good health and issues were resolved. While I was at it, I also picked up some lights for the bike and they offered many tiers of options. The service here was very good and seems like it is frequented by heavy bike riders. Would definitely recommend. :) read more

Came in near closing with a flat and didn't have a tube. They got me squared away. Reasonable price and super nice!

I called the store as I needed a crank puller to make a repair on a spin bike. The store was not satisfied with just telling me they had one in stock, the guy went online to look at the spin bike to make sure he sold me the right tool! When I stopped in to pick it up he took the time to explain and demonstrate how to use it! If they deliver that level of service over a $15 tool I can't imagine what it must be like to bring my bike there! read more

Came in today for a bell and a basket. Ben pointed out a few and before I knew it he was installing onto my bike. Have to say the customer service is impeccable and both Ben and Andrea are fantastic with people. If you need a simple item or an adjustment to your bike make sure you come by here. You will he impressed. read more

Kickstand Bicycles - Bikes Near Me - New York, New York

Great service, good price, but mostly.... just friendly as can be! If you want great maintenance on your bikes for a reasonable cost, I highly recommend kickstand. read more

Wow. I called the shop. The lady said come By at lunch time and by the time I leave from work the bike could be ready. I passed by the shop at lunch, and the mechanic was busy working on a bike and listened to what I had to say but took no initiative to do any work on it . After he told me my bearings were messed up, I asked him if he could fix it but he said yes but it would be a 3 week wait. I don't have time for this. And worst- his wife needs to be on the same page as him. read more

Ben and Andrea were very friendly and knowledgeable. Would definitely recommend! 5 stars!!! read more

Kickstand Bicycles - Haro Aeras - Bikes Near Me - New York, New York

Very friendly staff who are genuinely interested in helping you (and your family) have a great biking outing! I very much appreciated this bike shop's service! read more

My friend Marcos recommended Kickstand to me for a weekend rental. Very reasonable pricing for a hybrid bike + helmet + lock combo, and I appreciated the care Ben took in making sure my bike fit well. Will be returning when I'm back in NYC and need another bike rental. read more

Kickstand Bicycles - Storefront - Bikes Near Me - New York, New York

If I could give them 6 stars, I would. This place is great for purchasing gear you need for your rides, getting maintenance done, and learning about bikes! Owners are very friendly and will answer all your bike-related questions. read more

Came here to buy some much needed gear and I got exactly what I was looking for. First and foremost, let me just put it out there that this place is super busy. I was in there for max twenty- thirty minutes and I think about ten people were in and out of the shop (primarily to pick up a fixed bike or purchase small needed parts like me). I don't know the name of who helped me but she was wearing glasses and was super helpful. I picked up the chain and helmet that I needed and yes, it wasn't cheap BUT they do carry the best brands. On top of that, me being me, I quickly checked the prices online- on Amazon, both the chain and helmet were significantly more expensive ($65+ versus the $54 they had the chain for). Definitely stop by if you need a bike or any gear for it! read more

Thank you. The people here were polite and professional. I felt comfortable asking questions and ended up purchasing a bike helmet.

I finally got a bike(YAY!) and needed a helmet, of course. I found this place with my yelp app, and i was super excited that it was only a few blocks from me. I rode my sweet new bike to the shop and they welcomed me in, and showed me right to the helmet wall. Its a decent collection of helmets. I found one I thought I really liked, then spotted a super sweet one behind the counter. I asked the guy about it, and he told me its his wife's helmet. You know he wouldn't let his wife ride around town with a bad helmet. Enough said. read more

Kickstand Bicycles - Storefront - Bikes Near Me - New York, New York

Probably the Best Cycle Shop in Rio Rancho, and what a Great Idea to Add a Cafe to it. I Baught an Ebike there and definitely one of the Best Investments I've made. And Definitely the Friendliest and Knowledgeable People of Bikes. read more

Fantastic bike shop with super friendly staff. Got a tune up on a 12 year old Felt road bike and it was completed quickly and the bike rides like new! Great local bike shop. read more

Kickstand happens to be located on the route of my cross town bike commute on 49th street. I've stopped there when my break suddenly froze up at 10am one Tuesday. Luckily, there was no one waiting, so the owner took a look at it himself and fixed it in 10 minutes. I like this place. It's small and obviously run by the owners who appreciate your business. They have a big selection for a small shop. Prices seem reasonable. I'm glad this place is here and hope it stays and succeeds! read more

Kickstand Bicycles is a veritable neighborhood gem. Their service is excellent, they are both very personable and professional and their prices are more than fair. I have been using this bicycle shop for years and have always been delighted by their service and their honest and expert advice. I have recommended all my friends and neighbors to this place. Try them; I guarantee you will not be disappointed. Neil read more

This shop is amazing and both people working there were incredible. After an awful encounter with secret security at the UN throwing my bike down the street, breaking parts off, and bending up everything, I stopped into the nearest bike shop and the fixed everything and were so nice and friendly - life savers! read more

As someone that is not a "biker" I bought a cheap bicycle just for fun and exercise from Walmart. The bike arrived damaged, I was able to bring it over to kickstand they fixed the issue and assisted with making the brakes work as there was an issue with those as well and made me feel it was safe to ride.They were very friendly and I got the bike back in about 24 hours. Great neighborhood spot and don't make you feel nervous or less then for not being a cyclist read more

Very reasonable prices for bike rental. If you ride road bikes and are looking for a functional bike it works, but you are not getting a high end or new bike. Service was great, very friendly and helpful. Would 100% recommend. read more

Bought a bike here for my husband two weeks ago so we can ride together. They had everything he needed. We picked up the following day and during the ride, I had a problem with my old decrepit bike so we stopped back by the shop on our way home. Ben was kind enough to drop what he was doing to fix my issue. Also, Ben and Andrea were super helpful and gave us a bunch of valuable information. Will definitely come back for bike related needs! read more

Tiny bike shop - but what they lack in size, they certainly make up for in customer service. My BF gets free maintenance elsewhere, but brings his bike here because of the convenience of location and trustworthy service. There have been times when the owners have not even charged him/accepted tips! And they always carefully walk him through the issues/the work they did, despite having several customers waiting out the door (literally) - toldja, it's small :). In an industry where it's easy to get duped by very car salesy bike shops/mechanics that add a cost here and there, it's refreshing to know honest shops exist like Kickstand. read more

worst customer service ever.STAY AWAY returned my bike with a flat tire for the mind boggling price of $120 and got a lecture from woman there, clearly not familiar with concept CUSTOMER IS ALWAYS RIGHT best part these are my neighbors read more

Not a review writer, but have to say such nice people for a bike shop. Very friendly, easy to talk to and very HONEST, which is hard to find in a bike store. Plus , found that the prices were way cheaper than anywhere else in the city, PLEASE , listen to this and if you need any repair go to these guys! read more

I really like this place. Ben is not looking to gouge you. Very ethical place. I just went there for a bike tire puncture. They were super fast and getting a new tube in. I also got this great continental gator skin tire which I love. Puncture proof. Just what you need to New York City!! Going back in October to get my bike serviced. read more

I've been to dozens of bike ships in my two decades of being a bike person and this is the best bike shop for repairs. The mechanic is clearly super smart and knowledgeable but has the most down to earth demeanor. I came in looking for cones and bearings for my rear hub and an 11mm Allen wrench. He knew exactly what I was doing and exactly what trouble I would have. Even advised me against getting the Allen wrench because I didn't really need it. read more

My first time renting a bike - what a great experience! The team at the shop was friendly, very organized both during bike pick-up and upon return, and the bicycle itself was in fantastic shape! Really well-maintained brakes, lock and helmet provided, and the seat had a little extra security to keep it attached when locked up. read more