Waited in the drive thru for 45 minutes, for 1 meal. The dining room was closed, so it's not like we were waiting on customers that we couldn't see. Then they forgot the fries. We can't go get them because, we'd be stuck in line for another 45 minutes. Also, there drive thru is the kind where you can't leave once you enter. So we had no choice but to stay there. read more

Chris was alone and slaying it! he was kind and helpful. Food was yummy - I wish he had more help- he deserves a raise- he did not let any frustration show- was calm as a cucumber. read more

Ordered the bucket deal and 8 for $10 deal crispy chicken yesterday . Got home. Chicken was undercooked. The only good things were the mashed potatoes and biscuits were ok. Put uneaten chicken in bags and taking back for my $21.60 today !! Will not be returning after that. read more

I was at this location on Friday, November 14 at 6:30 PM. I ordered some wing dings wedges and a drink combo. It was roughly $14 which I did not like that price for only six wing dings . they were very hard overcooked and dry. I couldn't even stomach them. I will not be eating here for a very long time. Please do better. read more

Terrible experience. Ordered entire order in drive-through, paid for the meal, and then was told I had to wait 16 minutes for the chicken to cook! There were no apologies for any inconvenience and I was told to "run some errands and come back into the building in 16 minutes". I can't imagine a worse "fast food" experience. We will not be back. read more

chicken is always soggy and my biscuit was RAW!! also tried to call to let them know a batch of biscuits was raw phone line wouldn't go through. thank god I didn't bite into it I'm pregnant I would've gotten sick. read more

I've had nothing but good looking KCC here lately. The 3 piece (2 breasts and a wing) I had here last time I came about 3 weeks ago was cooked PERFECTLY. I decided to give this KFC another shot. Again the service was friendly and the chicken was cooked perfect. I hate oily slimy soft chicken. I seem to get that style every time I go to Popeyes. I would rather have it slightly dry than soft. This chicken was moist and a little firm which is perfect for what I like. The skin was super crispy and crunchy. Anyway, the crew when I went I think are doing a great job there! read more

The food was hot the service was OK except for the fact i order 5 piece tender I only recieve 4 !! I went threw drive thru

2.13.20 Went in to order some lunch 2 chicken little sandwich and fries and drink $6 can't bate it and it is goood! There was an electrician working on something in the back he had a wobbly old aluminum ladder? Where is the safety of this the ladder should be in the trash it's so wobbly and to be doing electrical work while 2/29/20 Stopped in everything was good again hot and tasty. read more

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Food is just like any other kfc that's not the issue, if you are coming to this location for the love of god NEVER use the mobile app to place your order, the staff at this place is so incompetent and so lazy to never fully read the orders, my past 2 times at this location they completely got my order wrong by giving me the wrong sides or not even including the sides, this place sucks I wouldn't recommend this to my worst enemy until they get under new management and new employees who actually care about working read more

The food is always so crispy when we order here. I typically get the tenders and I'm always satisfied. Fried are usually crispy. The don't forget the sauces and usually fast. read more

terrible service. was parked for fries. after 15 min asked about my order then was told waiting on chicken sandwich. waited 10 min went inside for manager to say they don't do refunds and she's upset she's working during her break to fix this. terrible go anywhere else like anywhere read more

I really love eating at KFC The chicken is cook well I always come by looking for biscuits and chicken only thing I dislike they stop selling the mango Tea It was so good I do wish they take there drinks to another level Service always treat you nice Inside clean read more

If only I could give you 0 stars. Why is there such a long wait for chicken at a chicken fast-food chain? There were so many cars waiting in the lot that we were brought someone else's food. read more

I'll never come to this location again. We went thru the drive thru and when we got home we realized they forgot my son's potato wedges and my daughter's mashed potatoes. Thought about going back but we live a little bit away. My wife and I both got chicken sandwiches. When we opened the box all we saw was the chicken patty, no buns etc.. My wife bit into her patty and realized it was raw. I then ripped open my patty and it was raw as well. Obviously, they weren't cooked long enough! That was the last straw. I've never been so grossed out. We immediately when back to the store and demanded our money back. read more

I went through the drive thru yesterday for a Mountain Dew and decided to get a mini also. The guy taking my order was polite but when I get to the the girl who was suppose to make the mini is loud and cross with the guy. I think he went back and made it himself. The drink was great as that is what I really wanted but the mini was lacking in taste and was barely warm. I will get my drink elsewhere next time. read more

KFC - Mini sandwich - Fast Food Near Me - Prince Frederick, Maryland

FULL WASTE OF MONEY . We both had a small PORTION that was totally inedible and in the trash immediately

The people at this kfc are not the friendliest . They don't seem to have the right people in customer service. The chicken had a lot of fat on it, the chicken was really soggy. It seem more like baked chicken instead of fried chicken. Then I asked to add a side to my combo and the board said it's an additional 2.00. Before I knew it they charged me over $4 for the side. The guy just swiped my card before he even let me know the price was going to be higher. Needless to say I won't be back here. Wish I had checked the reviews before I placed my order. read more

Slowest fast food restaurant I have visited in a LONG time. No one was paying attention to the front line and the manager seemed to think they were doing a great job!! read more

Unfreakinbelievable!!!! "We are out of potato wedges, should be 3 minutes." Twenty minutes later after watching the cars line up after the drive through to get their orders, my wife is inside to get a refund. THERE ARE NO OTHER CUSTOMERS OTHER THAN THE FIVE CARS PARKED WAITING FOR FOOD!!!!!! Wife just came back, the manager is apparently having a dance party inside the store. YOU HAVE ONE JOB!!! Serve chicken and potatoes. Get your act together!!!! #can'twaitforpopeyes read more

Should be listed as a slow food restaurant. 30 minute wait,order wrong,dirty. Don't stop-drive to any other place.

I would never ever eat there or here again we waited Damn near 40 mins for 2 chicken little sandwiches. But yet they forget mine's and 2 other people's order. How can you upgrade and be a better restaurant as you say and ur slow as dog shit. Get more people to work or close down read more

This place is hit-or-miss on quality, but it's convenient. Stopped yesterday and ordered the $20 Fill-up at the drive-thru and while they weren't exactly rude, they didn't go out of their way to be friendly either. We got home and as usual the skin was falling off the chicken and I noticed that both of the mashed potatoes were in the smaller containers. I figured that perhaps this was a new policy in cutting costs until I went to the KFC website this morning; "KFC's $20 Fill Up™ has 8 pieces of Original Recipe®, Extra Crispy™, or Kentucky Grilled Chicken®, a large cole slaw, 4 biscuits and 2 large mashed potatoes and gravy to keep those friends feeling satisfied.". Bottom line is that they were dishonest and stole from me, granted it was only potatoes but I did not receive what I paid for. read more

I had given up on this place a few years ago but figured I would give it a try around lunchtime. The service was fast and the food was fresh. I had a 3 piece and the breast meat was actually moist. Hopefully the food quality and service will be consistent going forward. read more

This is my first and last visit. I went through the drive through opened my cup to see a bug floating the manager informed me although the strawberry lemonade was an upcharge the bugs were free. He was extremely rude and disrepesctful when I got home we realized the chicken tenders were so inedible that they were probably from the day before and the chicken was cold and waaay overdone. This place needs to be closed down. still waiting on my refund read more

There is a reason for so few reviews.....if you ate here, you probably didn't survive ! KFC is not the best anyway...but I happened to be nearby. It was garbage ! Service was terrible (usual for KFC), but the chicken sandwich looked liked it was scraped up from bottom. It all went into the trash and when I said something to the girl at the counter,...duh...that's the most response I got. Stay away for health's sake ! read more

I never understand why this location is so slow. Maybe it's an understaffing issue. The employees are friendly, but so completely overwhelmed they come across as rushed and unprofessional. Sometimes they start taking your order while the person in front of you isn't ready. I get it, trying to keep the line going. But the poor cashier is running around like crazy trying to see if they have chicken (they often run out), yelling at other staff while the cooks seem to be standing around and then yelling back to customers at the desk. Like I said, I can't blame the staff. I think this is poor staffing management. Get your people some relief! Even one extra person would help reduce wait time, wrong orders and customer frustration while also increasing employee engagement. I can't imagine anyone stays here long as an employee. read more

It's Kentucky Fried Chicken and at any given time you have to wait a 15 minute minimum for fried chicken. I don't understand why it takes this place so long. My last 2 visit I've had to wait 15 and 17 minutes each. A little advice...cook more chicken. I will not return to this KFC. read more

I love the new manager, they call Ms. T she is great!! Her enthusiasm liven up the restaurant.

There should be a zero rating for places like these. Should have read the reviews before we stopped. Long wait just to get our order taken and we watched the 4 orders in front of ours come back wrong. Ours was wrong too. When we went back there were 3 more returns. When we got our order again, it was still wrong and our 10 dollar bucket was barely half full. Corporate needs to investigate this store. read more

This is THE WORST KFC in AMERICA. They never have food prepared, always a 20 minutes wait. No one cares about their job, poor work ethic. Always smoking, dirty store. NEVER GO THERE. You have been warned. read more

Firstly the staff here Isn't very friendly and is very impatient. Also the quality of the chicken is terrible. The first time the chicken was soggy an falling off the bone the second time the skin tasted horrible. I regret spending my money here and probably won't go to this KFC again. read more

Nothing is more annoying than sitting in a drive-through order your stuff get to window PAY then they say sorry we are out of half of what you ordered.. "do you want a refund" management or owner is in need of revamping the staff the way they revamped the decor on the outside, time to do the inside! read more

The lady Brianna N was very rude called me a bitch and said fuck you. I was nothing but nice to this lady since she couldn't even remember if they had enough for my order. I have already reported her to the corporate office. Never eating here again read more

Went to this KFC during our family vacation. Entered restaurant at 10:35pm where the young lady cleaning the dining room told us the dining room was closed and that we had to go to the drive thru. Sign said open til 11pm- anyway we left and as we were heading towards our car I watched the same young lady watch us as we were leaving. Just as we approached our car all of the drive thru lights were turned off. Obviously they were not interested in our business and I will never go near that place again. Amazing how one lazy worker can form an opinion that will stick in my mind forever. Bummer for KFC- wonder if corporate knows what their employees are doing there!!! read more

This KFC is terrible. If you are lucky enough to find them open, as they randomly close an hour or more early (I've seen as early as 2 hours before the posted time) then check your order as it is probably wrong. read more

This is one lousy KFC. When I got there, they had no crispy chicken, but said some would be ready in 15 minutes. Half an hour later, they gave me my order but left out the 12 chocolate chip cookies that are part of the "Festive Feast." I went back in and politely said they forgot to give me my cookies. At that point, I was told they only had 6 cookies so I wouldn't get 12. I said I paid for 12, expecting a refund of the difference. Instead, they pushed a cake I didn't want, and another worker grabbed 3 of the 6 cookies, saying she needed them for "her customers." No apologies, nothing, just duh too bad you paid for something you won't get. No IOU, no refund, just a lousy end to a long wait. Plus, the potato wedges were SOGGY with grease, and I was made to feel I wasn't wanted as a customer. Unless you want lousy service, abrasive treatment, and don't mind paying for nothing, find another place to buy chicken! read more

Went through the drive thru yesterday about 5:15 pm. Was charged $6.99 for a two pc dinner and they did not put the cookie in! Ordered two 2-pc dinners so charged $6.99 for each when it should have been $5 for each. Also, asked for potato wedges and did not get them. Ordered a chicken bowl which should have also included a cookie but it was not in the bag. I usually check my order before I leave this place because of problems in the past but their lobby is being renovated so drive thru only option. Chicken was so dried up and biscuit was hard. They owe me a refund in my opinion. Was charged $20.64 for bowl, and two 2-pc.......should have been $15.00 for all three!!!!!!!!! Also did not the drink that should have been included with the chicken bowl. Just terrible place. Lived too far to go back but will not do business there again. I live in Saint leonard so will try the KFC in Solomons next time. I did go online to their website (www.mykfcexperience.com) and enter my complaint. So far, no response from them!! read more