To start me and my 90 year old grandma went to chickfila and ordered 2 sausage and cheese biscuit with no egg we cannot eat egg. We get into the car and have a sausage and cheese biscuit with egg and a bacon cheese and egg biscuit. I go back in and tell them what I ordered originally and they give me ones with egg AGAIN so I go back and they do it again three times they can't understand no egg now my blood pressure is 140/80 thanks chick fil a! read more

Apparently, Not all chick fil a are the same. I've never waited for my food inside a chick fil a as long this location. Staff everywhere! My food did arrive warm, in a Togo bag on a tray. So weird. Two sensor trash cans in the entire restaurant. The one I used I needed assistance with. Just weird. Entire experience. read more

Words don't even begin to describe this chick fil a experience. Hungry? Come here. Sad? Come here. This is a peak experience and is truly magical. The waffle fries are a savory and salty time in my mouth. The chick fil a sauce to complement it is even better. All of the food here is clean, delicious, and well made. The employees are next level. Promote them all to corporate level jobs. All of these fake 1 star reviews are just haters. I have been coming here for 50++ years and I can full-heartedly say that this is a top notch 5 star Michelin establishment. The atmosphere is welcoming, family friendly, and fast paced. All of the tables are well cleaned and they even have a fancy trashcan. Overall, this has to be my favorite place in the world. I would like to thank all of the employees that have served me and have left me with many memorable times. Everytime I leave this chick fil a, I am filled with new memories and even bond with my family members. If you are looking to have a similar experience, come here. read more

Employees very professional Neatly Packaged foods for to go Great job 100. Guest from door Dash very Satisfied

This place is really going down, they have 30 workers in the restaurant why isn't the dining room clean? Again we stopped in for dinner and all the tables are filthy and the floor has food all over. Tonight's order was wrong ordered the Cobb salad with COLD grilled chicken and the person taking the order just shook her head she heard chicken and we were given hot nuggets. So they said to just throw away the salad. Why not just dump the salad in a new plastic container or wipe it off if they can't sell it because it was touched, the food inside wasn't touched. It's crazy how many workers just walking around not even trying to clean the tables or chair. A lady sat at a table down from us and she asked a worker to clean the table he just wiped everything on the floor and walked away. This place use to be clean . read more

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Thank goodness I didn't drive all the way home and then find out Again, they earn a two star rating. They forgot to put my french fries in the bag and I had to go back inside. All I got was a "sorry about that" read more

This place takes the fast out of fast food! The drive thru is always a disaster, I just sat for 30 mins waiting for breakfast. Most employees are very nice and polite. The older gentleman working the dining area does not like children and makes very rude comments loudly about them. Do better Chick-fil-a. read more

Good food. Nice employees. But it's the slowest drive thru in the United States. They have two lanes but it still takes 15 to 20 minutes every time I go. read more

Slowest CFA I have ever experienced. I have spent more than 20 minutes in the drive thru line

When you pay $15 for a salad it should be fresh. I didn't look at it until I got home. I had to pick all the chicken and fruit etc off this gross lettuce read more

Chick-fil-A - Market Salad - Fast Food Near Me - Prince Frederick, Maryland

The slowest drive thru for Chick Filet we have ever been to! Occasionally leave out straw and silverware on order as well read more

This fast food outlet is very popular, and most locations are packed at lunchtime. This location was very efficient in the way they were handling traffic at the drive through. The line moved pretty quickly. They had two pleasant young men taking orders on tablets, and also taking the payments (no cash). The window where you pick up food was using a tray so there was no touching required. I give them points for keeping things moving efficiently under pandemic restrictions. read more

Chick-fil-A - Grilled nuggets - Fast Food Near Me - Prince Frederick, Maryland

I'm not going to make this long. We were really disappointed to hear that "due to COVID this location does not honor Veterans anymore" on Veterans Day. When American business can no longer afford to honor those defending American business ... Houston we have a problem. We will no longer be patronizing this business - too many strikes over the years in how they treat people. Not worth the price. It WAS a pleasure. read more

Chick-fil-A - Flag. But they don't honor veterans on veterans day - Fast Food Near Me - Prince Frederick, Maryland

6:40pm on a Wednesday. Went inside to order my kids a milkshake. Walk right up to the register and girl says they aren't taking orders anymore because they are backed up. She didn't say, but I can only assume she meant the drive thru because there was hardly anyone inside. I was flabbergasted. It would be one thing to warn me about a wait, but to literally deny me service when there are very few people inside? Wow. I still can't believe it. I asked if I should just leave and was told yes. On a different visit we placed a dine in order on the app and entered our table number when we got inside. 20 mins passed and no food, yet everyone else ordering from the register was getting food. Talk to an employee and they manage to find our order and eventually bring it to us. No apology offered. Tables, floors and windows are not cleaned nearly as often as they should be. Often plenty of young workers around, taking breaks amongst the customers in the booths or behind their partition. Years of no playground. Where is the army of CFA staff outside helping the drive thru line move? The effort witnessed at other locations far exceeds anything I've ever seen here. Imposter CFA, as someone else called it below. Agreed. read more

Carryout /Drive Thru for Breakfast. (order) once home missing a Sandwich of a $30 Order. Need to double check order at Window. This is a regular problem. The Service is always polite and speedy. The Landscape around the building is kept up very clean and beautiful. read more

literally just refused us inside when they're supposed to be open until 10 pm. it was 9. upon getting there , we were told they were "closing", yet they still had multiple customers inside eating and a full drive thru. wtf guys get your hours right or delete them all together read more

It's the only Chick-fil-A in the county, so naturally it's busy often. If you go during typical meal hours, you'll have long lines -- especially with the drive-thru. I typically do curbside pick up, and they have a dozen spaces and have always been prompt and friendly with their deliveries to my car. No issues here for me, beyond those that are found through all CFA franchises. read more

Literally every time I come here there is always a problem with my order. First, I order a gluten free bun and they give it to me frozen, I brought it back in and they said it would take 15-20 minutes for another bun. Im sorry I thought this was a fast food restaurant? And tonight I placed a mobile order thinking it would be quicker than there always slow drive-thru, but no. Apparently my order didn't go through there POS system and they had to just start making it. Again, WHY WOULD I PRE ORDER IF ITS NOT GOING TO BE READY?! Worst customer service, really has gone down hill. read more

Ive driven pass this location many times on my way to visit family and on my way back home. Today was my first visit. Since I was hungry when I was driving through Prince Frederick today, I stopped. So...The drive-thru is a little slow. My sandwich was fresh. The fries could've been hotter but they were warm enough for me to eat. My half and half tasted mostly like tea but it was okay. They are generous with the sauces. I was happy that they were able to make my smokehouse bacon sandwich with the spicy filet instead of grilled. In my area they won't do it. This location is alright with me. read more

Chick-fil-A - Smokehouse bacon chicken sandwich - Fast Food Near Me - Prince Frederick, Maryland

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Food is fine, but this particular location is not well run. Wait times in the drive through have been over a half hour, and lines inside are always long as well during typical meal times. Know that if you commit to the drive through line there is no easy way out, so don't be in a hurry. read more

The employees are friendly and the food is what you would expect for Chick-Fil-A, but the lines are so slow that it's not worth it. Currently we've been in there drive through line for over 30 minutes for no discernible reason. It is always ridiculously slow at this location. read more

Yet another spot where the 'Karen's' like to post negative reviews for the pettiest of reasons. The food is always hot, fresh and delicious. Been coming here since they opened and although there have been a few oops I still give this place a 5 star because the managers and employees always make it right. Everyone makes mistakes, but it's how you deal with them. Friendless, great food and I might as well buy stock cause they get a lot of my money. Cobb salads, grilled nuggets and. Side salads were a staple when I lost 90 lbs last year. You can eat healthy take out! read more

This place gives Chicfila a bad name. The food is usually fine, but the dine-in experience is lousy. For starters, they keep condiments behind the counter, so if you find yourself in the unfortunate position of needed more ketchup, you have to go up and stand in the sea of people who are waiting on to-go or online orders. There are always a half dozen or so workers buzzing about, but they seem to intentionally avoid eye contact. If you need a refill on your drink, ditto on the above. Where this location really falls flat, though, is cleanliness. I've included a couple photos from a recent visit that is a typical experience. There is always at least one trash can that is overflowing. The trash compactor trash cans are usually so full that the doors won't shut. The dining area in general is just not kept very clean, at least not up to the standards set in other CFA locations. Part of the problem, honestly, is the location. Being in southern Maryland, they don't have the best and brightest work force to choose from. read more

Chick-fil-A - Fast Food Near Me - Prince Frederick, Maryland

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For a fairly new restaurant, they sure don't have their act together. They are surviving on brand name alone. It wasn't even rush lunch time and it still took almost 20 minutes in the drive thru. I've never waited that long at a Chick-fil-A. I get my food, check it's all there and drive off. While eating it, the fries were soft, too soft. The semi uncooked soggy kind of soft. I couldn't even eat half of it. The chicken nuggets were mostly ok. A few pieces though seemed not cooked right because the texture was way off. I even had one piece that wasn't even chicken, it was just a big piece of fried breading. How does that even happen?? The only plus was the friendly staff. I will not come back here if this is how a restaurant that has been open several months runs their establishment. I'd rather make the drive to another Chick-fil-A. read more

Since it opened 5 years ago it's been terrible. So slow. Somehow there will be 12 teenagers working with an empty dining room and you'll still wait 15 mins. They'll forget your food half the time so check your bag. read more

I am not a complainer, and the food and normal customer service are usually great. The only complaint I have is how they do not honor their breakfast hours. One time, I was in the drive-through placing my order, and it was about 10:22 am. By the time I reached the drive thru window , I was informed that they were no longer serving breakfast. Another time, I placed my curbside order online about 10:15 am, and got to the curbside at 10:25 am and when I put my number in, was told my order was canceled as breakfast is closed. I know it's last-minute pickup, but I expect if they say breakfast close at 10:30, it actually does and not 10:25. read more

Worst Chickfila in America. Slowwww. Always has been. Plenty of employees standing around not doing anything. Terrible service. Polite though. read more

Service maybe the worst you will experience at a Chick Fil A. Went through drive through. Waited over 20 minutes in a parking spot to not receive food. Simple processes for managing a drive thru versus a restaurant aren't followed. Management clearly needs to step in and figure out to course correct this particular location. read more

No issues with the food, but the wait is ridiculous. Most Chick-fil-a's pride themselves on running like a well oiled machine, so well I think they could run pretty much anything. Unfortunately this location is not one of them. Curbside is not an option, so you either go in for carry out or drive-thru. The drive-thru line is absolutely ridiculously slow. Expect to spend at least 20-30 minutes in line. I had already spent 20 minutes in line when they finally sent workers outside to take orders and get things running a little quicker. read more

Yesterday morning I went to this chick fil a location and ordered what I always order which was a number 1 chick fil a biscuit meal. I requested this meal to be a large, after requested I was told with a bit of attitude "our hash brown's only come in one size", I have previously a few time this month gotten a large side with my breakfast meal so I do know that they do come in a large. The wait this morning for there not being many cars ( 3) iof me I was waiting through the drive through for over 15 minutes. Once I got my food let me just say I was expecting it to be at lease warm but no it was room temperature. I'm a bit disappointed so to say. read more

This is probably the WORST Chick-fil-A around. The service is horrible. Clearly the employees do not care or take their job serious. There have been several occasions where they have gotten my order wrong. I ask for simple things like bag the meals separate because they stuff an entire order in one bag and the bag rips or you can't look through the bag to ensure everything is there. I have given the PF store plenty of chances and I am now DONE after this last visit. I've reached out to the operator, Todd Smith, to give me a call and apparently my messages aren't getting to him or he just doesn't want to take the time to return my call. I would avoid this store. Go elsewhere. read more

There was no seating for my party of 6 because this one lady took up a family table, food took forever, do not recommend, I was with my friend who was celiac and got a grilled chicken salad but it came with NUGGETS BREADED she couldn't eat it. read more

Food was not hot and the oil had clearly not been changed, based on the horrible taste the fries had. Waited in line for about 10 minutes when we only had 2 people in front of us. Service was extremely slow. Ambiance in the restaurant was horrible! Tables were all dirty and food all over the floor. We asked for a table to be cleaned and it wasn't until 15 minutes later that they came out to clean and only because it was almost closing! Tried to speak to the manager, who lacked customer service skills and just tried to brush us off. He offered to make us new fries with the same oil we clearly said was needing to be replaced! Spoke with another customer and they said the inside has been a disgusting mess the last few visits for them. In all this restaurant does not match the standard of any other Chick-Fil-A I have visited and corporate needs to step in! read more

Curbside gone. Drive thru is always way too long and if I have sleeping little ones I'm not going inside. I know that's not everyone's problem just stating how it would affect me and how curbside was a great option to have. read more

Such a disappointment. It seems every time we go in there the lines are forever long, the floors are slippery with grease, flies are all over, and the playground area is filthy. We went in this week and took 30 minutes from the time we walked in until we got our food. Once we were finished eating we went to play in the indoor playground and there was hair and dirt all over al the equipment. It was disgusting. I'm not sure why this particular location is so awful but I'm hesitant to go back anytime soon. read more

I've tried to give this place a million chances and almost every time I have something wrong or missing from my order and half the time the chicken isn't cooked thoroughly and most recently (tonight) I got black pieces of chicken in my tortilla soup. You are ruining the Chick Fil A name but hey is there really any good fast food restaurants in PF. read more

Chick-fil-A - HARD DARK MEAT CHICKEN IN MY TORTILLA SOUP - Fast Food Near Me - Prince Frederick, Maryland

Zero rating...yet again burnt food and wrong order...so frustrating...please work on your food preparation read more

Chick-fil-A - Yucky! - Fast Food Near Me - Prince Frederick, Maryland

Slowest Chick-fil-a in 7 states, service sucks. 25 minutes in the drive thru line and still waiting.

This is the slowest CfA I've ever been to and they don't seem like they are doing anything to improve the efficiency. It's HORRIBLE! Get y'all's workers outside like the rest of them!!!! read more

Our Chick-fill-A in Prince Frederick, MD is great. When I put in my mobile service it's always quick and fresh. Thank you