This was initially supposed to be a stopping point and it turned into a meal. I didn't want to eat too much as I knew I was going to be grabbing dinner later. I used the kiosk for ordering mostly because of the introvert in me, but overall it was because not a single staff person was at the counter. Ordered, took the table number, found a seat. It's odd being in this location. You can tell they did a remodel with the intention of creating a flow in here, but that completely backfired. It was evident that they intended for people to enter what was probably the front door at one point and make your way up to the counter for ordering. Having an aisle there and all and the Mobile Order pick up station initially put there. But it didn't work. When you have a parking lot by the side door people funnel in that way. Having minimum parking out front an it right up next to the drive thru lane kind of negated that entrance. So much so that they ended up getting shelves for Mobil Orders at the side door. While I was scoping out the place, my food arrived. I honestly thought they were going to shout my name when it was ready. But they brought it right to my table. Food was par for the course for a McDonalds. Not filling but it hits the spot to keep you going. read more

We ordered a 40 piece and they told us next window and we waited over an hour the staff need to do a better job and don't hire Mexicans who don't do their jobs read more

fries were cold burger was gross and soggy on the bottom & my order was missing items

I think this speaks for itself. Went here today and just received this. No mayonnaise and I fricking pickle. Employees need to work harder read more

McDonald's - Fast Food Near Me - Prince Frederick, Maryland

They keep messing up our orders every time we come here missing a sweet tea and the one we did get isn't sweet at all and the employees are nice sometimes most of the times the workers are mean and grumpy like don't get a job as a public work. read more

do not go inside and eat if you only carry cash or your order taken by a worker. their customer service is terrible. i once went in with my sister to order a quick meal off the kiosk and tried paying with my card and it didn't go through making me have to pay through the register. i waited about 10 minutes and no one came over even though i made eye contact with all 3 managers on shift that day. i work at a different location in PA and leaned over the counter and just tapped and paid since no one would take my order. on top of that, if you go through drive through you wait 20 minutes for food and yoh always get pulled to line which i understand it's busy but it's the fact they never remember sauce, napkins and sometimes even things we order. do not come here. read more

Extremely difficult to understand person in drive thru. Order was wrong, and I told the person making drinks and they just looked at me. I was so frustrated at lack of customer service and not just fixing the issue rather hoping I accept their error. Turns out they left no straws in my bag so I had to go in anyway. Long line of people standing around and no employees to be seen, everyone was behind a 1/2 wall. No area with condiments, drink station, napkins or straws. I had to stick my head around the corner to get help. They looked at me like they did not understand a simple "I wasn't given straws, can I please get 3." The manager just looked at me with her face mask... no apologies. Not a word. Won't be back. After seeing the reviews I should I have been warned. STAY AWAY. read more

Back when there was nothing at all in this county, there was this McDonald's. I think people just forgetting where they came from, or they implants that came after things got sweet. Look at the taco bell, that place done came and went. I've seen someone try to sell a pitbull puppy out of that drive thru back in the early 2000's. How can I grow up and then turn around and dump on the first place that gave me MC-anything? Especially when my mother invented the "we got McDonald's at home". This spots had it's ups and downs. Like 40 percent of all area highschool kids have worked here since 92, and somehow they manage to keep the doors open. Cudos! read more

Stopped in for the 2 fish sandwich deal also ordered a large fries and a drink. Was disappointed they don't have HiC orange drink anymore. The bread on the fish sandwiches use to be nice and soft and warm now they are kind of hard. read more

McDonald's - a man and a child standing in front of a counter - Fast Food Near Me - Prince Frederick, Maryland

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Last several times I've been to this location have been horrid. Long wait, even after ordering in Drive Thru, you wait another 20 minutes just to get the wrong food over and over again. This location used to be the best in the area. Now I'm surprised they are even still in business. read more

very poor service. they forgot most items in our order. do better next time iiiiiiiiiiii

We stopped through the drive-thru of this McDonald's on the way from D.C. to Calvert Cliffs State Park to go hiking on a Sunday morning. We drove through before 9am and there was no line. Four of us ordered drinks and lite breakfasts. The total came to $8. Service was fast and friendly. read more

It's a McDonald's so there is no real expectation of good food, only something fast. That will not happen here. Takes like 25 minutes to get through the drive thru, with only 3 cars in line. Good luck! Oh and I guess they pay to have the one star reviews removed, as mine was. read more

The food and service were really good. The employees when they forget anything in your order, 99% of the time they'll fix it. The place is mostly clean but it takes 20+ minutes to get your food. I gave this five stars because the employees are really nice. read more

Awful service ordered food at drive thru and was told to pull into lane 7 over 20 minutes later they bring my food out it's cold and the large fry container is half full go inside to get refund wait another 10 minutes for refund manager does not ask what happened or what the problem was or apologized for awful service I don't think I will be coming back to this Mac Donald's again read more

This is not a first time I order coffee delivery and that's what I've been receiving.... half of coffee filled with half cup of whipped cream.... read more

Late night craving on our way home. I had ordered a 6 piece nugget. Everyone else got meals with fries and drinks. My nuggets tasted like they had been sitting in their little box all day and they found it on the shelf in the back somewhere. They were cold and disgusting only took 1 bite and tossed it all away. The only good thing was my family got fresh fries....so annoyed. read more

I waited 20 mins for them to make a simple breakfast order and I get in the car and my order was wrong. They are unprofessional and unorganized. But I guess it's McDonald's. I shouldn't have high expectations of them making my order right. read more

Worse McDonalds ever. Went to the drive thru this morning. Placed my order. Paid. Went to window pickup and they gave me someone else's order. I then informed them of my order. They gave me a bag but my order was wrong. I told them and they came back with the bag again. Once again the order was wrong. They then came back yet another time with the correct order. When I asked to see the manager who was the one giving me the second bad order they laughed at me. I then pulled forward to get her attention and she just laughed. The owner needs to do something about his empkoyees read more

I heard rumors about how this is the worst McDonalds ever and said no way. Not here. Demographically alone it should be average right? Holy balls. This place sucks and there is no way McDonalds inspects, evaluates, ships or hell, even visits this place. Aren't these owned by somebody? What the hell is that guy doing? Slowest drive-in Winner! Most order mistakes Winner! Shut this place down and put something worth while in its place. read more

Horrible horrible! How can a multi billion dollar franchise have so many issues. Whoever is running this particular location is FAILING big time. After waiting forever in drive thru line; finally order meals for our family of 5 just to be told at the end "uh we are out of sodas cuz our machine broken." Don't you think that's an important thing to mention PRIOR to ordering?! To make matters worse, we still had to PARK to wait for food AND 5 sweet teas (only drink option) After 5 minutes of waiting, a guy comes out with just 1 sandwich and nothing else. Not the rest of our food, not any of our drinks. When we said something to him he just stood there and said "uh I don't know anything about that." My fiancé literally had to say "well then you need to go back in there find out about it and bring out what we have paid for. Another SEVEN MINUTE WAIT.....I'll NEVER stop here again. And I will be calling corporate. This is absolutely unacceptable. I get that it's a fast food place but come on; how hard is it to just DO YOUR JOB?!?! read more

Worst McDonald's in the area!!! Last literally stood in front of me at the door and put her hands on my shoulder to stop me from exiting the wrong way. Instead of telling me it was exit only... staff was incredibly rude. Had to walk through the drive thru lane to get to my car. Ridiculous. read more

I have never had a more frustrating experience with a drive thru as I did at this McDonald's. I put in a mobile order went into one of their drive thru lanes and watched the other line move (3 customers) without them ever even addressing me. At that point I asked into the speaker when I would get to order and was told that they only have one line open. They wouldn't take my order. I attempted to cancel my online order, but it was already paid so I was forced to drive all the way around and wait in the other line just to get my refund. When I got to the window and asked for a manager to get their corporate number to complain, both of the ladies (who were taking orders, in English, with no issue) pretended that they didn't speak any English at all. The vast majority of people in this area speak English, and only English. Hiring someone who doesn't speak any for a customer facing role in this area is baffling to me, but then again, these women seemed to speak English just fine until it was convenient to not speak it. I ended up going to a different location and having to pay more for my food, so I couldn't even get rid of the fistful of pocket change they gave me as a refund. I wonder if the guy who pulled into the "closed" lane after me is still there waiting to be helped. read more

This place is absolute trash! The food is dry, hard ,and always awful -if they even give it to you all in the first place. There's has been something missing or wrong with my order every. single. time. and the employees need to take a lesson from a Chick-fil-A worker to learn to smile- not every single one of them but most of them! This place really needs to get it together. Where is the management and the owner of this franchise? I wish my kid didn't beg to go to the Golden Arches .... hockey puck food 6/2021 read more

did not give us nuggets we paid for and put are fries upside down in the bag +employees not nice

Wow, first time after the rebuild was amazing the second third and fourth, they're back to their old shenanigans... keep up the great work McDonald's, I'll make the trip to Solomons to get my fries cooked thoroughly. read more

check your food if you go through drive thru always something missing refused to move out of line 3rd week in a row my granddaughter once a week treat will continue to go but if order not right I will not move out of line until my order is correct which I know they want to move lines fast. maybe when they get orders right it might go extremely fast read more

This McDonald's sucks. They're fast sure but the quality is subpar and they forgot our fries. The fries are the best part how TF do you forget the fries? Never coming back here. read more

Absolute slowest drive through I have ever been to. And I have been to a lot of McDonald's. Over five minutes to get one Diet Coke with light ice. I didn't even get it I ended up leaving. Absolutely ridiculous. I will not be back to this location. read more

If I could give a zero I would. Terrible. Took 20 minutes for a drive they order. This happens all the time.

This is a terribly run McDonalds. The workers are always rude and it would literally be faster to drive to the Dunkirk location and get food there. Save your time and eat somewhere else or find another McDonalds. read more

I went to the window at McDonalds and I wasn't greeted nor was I given any service for 10 minutes. It looked like employees left the building to get high. So unprofessional. read more

I ordered three 10 piece nuggets and one quarter pounder. The cashier was friendly, but the expediter had 0 people skills. I was missing the burger and sauces, and he actually argued with me about that. I had the receipt in my hand, with the bag open in front of him, but he "didn't think I was really missing anything." It took ten minutes for the manager to address the issue. Her exact words were, "what? mmk quarter pounder, buh-buy." She even made a shooing motion! I had to ask four more times for sauces. She gave me three (of the wrong kind) for 30 nuggets. Her rudeness cost this location five customers. read more

The worst!!! I line over 20 minutes then after paying asked to move to the spot and they would bring food out bc waiting on quarter pounder. Waited in spot for 30 minutes and finally went in. When I got home order was wrong and cold. read more

Horrible service, manager is very unfriendly and not about the customer at all. Not only did we have issues in the restaurant with our order we got home and we were missing 4 mcdoubles. We ordered 10!! Kinda our fault for trusting them and not counting before we left but we were so frustrated with the service and manager. Thank god we have a chick filet now. read more

If i could rate 0 stars i honestly would. didn't even have the yelp app downloaded- i downloaded it just so i could leave this review. that's how disappointed i am. took over 20 minutes to get our food inside, and when we got it, it was cold. literally cold. not like it's been sitting out, like it's been in a refrigerator cold. disgusting read more

I've lived here for many years, and I've been to a lot of McDonalds in my life. By comparison, this one is awful. Dirty. Slow. In serious need of an overhaul. I was delighted yesterday to see that the building was bulldozed. It sorely needed it. If the plan is to rebuild, I hope they get a new franchise owner and management. This location is an embarrassment to the McCorporation. read more

If I could put no stars, I would...rudest human beings on the planet. Two employees were fighting with each other and cursing... while my two young ones waited for their ice cream. read more

Is there such thing as NO star? Horrible and I'm really concerned about your system you guys!!! I find it odd that 2-3 days of out of the week that the " system is down" then as you pull off you see a 16,17 year old kid peeping out of wind 1, mind you , in front of a perfectly working system! If you don't wanna work then find another job or don't offer 24 hr service. It's simple. To many orders wrong. Yahhh not going there any more! Thank you for not taking my money! read more

Slow, slow, slow. No staff at the front registers, no opportunity to refill your own drink and no more transparency allowing you to see your food made. read more