Ordered online several hours early. Allegedly to be ready at 6:00. Arrived at 6:05 and it was obvious they had not even thought about starting my order, and didn't know it existed until they went and looked at the screen. This was for a big party and o spent over $100 (I knew this would probably happen, but it was my son's birthday and this was what he wanted). Kid says "it will be 25, we're going to make the chicken fresh for you." That's great! How about making it fresh so it's ready when it should have been? This didn't cross their mind. 35 minutes later I had my food. Plus side the food was ok. Floors are absolutely filthy - i think they put up a wet floor sign to try to trick you because it's obvious it hasn't been mopped in weeks. Never, ever go here. read more

Worst service I may have ever experience at a drive thru. I order two sides of mash and a root beer with my meal I get to front the kid says is Pepsi ok I said no I want root beer. Then I hand him my money he says do u have $3 I said no but I can use my car he said no I already pushed cash. Ok, and he gives me $2 in quarters no prob, he says pull around to spot 1 while you wait. No line behind me not even one car 1 customer inside two employees. Then he says oh wait here's ur food. It's my food with fries and a mash I said I wanted two mash can I just order another mash even tho it's his mistake he says can you pull around for my time, your time I look behind me still no cars. I said u want me to pull back into the drive thru for a mashed potatoes he said yes. I said no I won't pull back around and I left. The food was dry and tasteless and cold. First time that I've been to kfc in 10 years and most likely the very last. read more

What's going on with all these KFC stores in Modesto? They're supposed to be open until 10 o'clock yet one goes to the drive-through at 9:15 and the place is closed! This particular one on Mc Henry always gets the orders wrong... it's ridiculous. Three times I've ordered a regular chicken sandwich only to get to where I'm going and find they've given me the spicy one. It doesn't matter how good the food is, if the service and consistency isn't there then folks will move on to patronize their competition. read more

We went through the drive thru at KFC on 4/20/23 and ordered an 8 piece family meal, mixed extra crispy. The menu indicates this should be 2 Breasts, 2 Thighs, 2 wings and 2 drumsticks. What we received was original recipe, 1 Breast, 4 Thighs and 3 drumsticks. I called to talk to the manager who refused to give me her name and didn't do anything to resolve the issue. She basically told me that was what was cooked at the time. I told her then they should tell you that and she very sarcastically asked how I would like her to resolve the issue. I asked her multiple times for her name and she refused to give it. Absolutely will not be going back. read more

What the heck? Went through drive thru, fast service on food, no one behind us and they had us pull around for our drinks? Do they have some drive through timer that tracks them and they are trying to beat the system? Pretty inconvenient for the customers. read more

Food quality is great! Best spicy famous bowl I've had. Food came out in a timely manner. Definitely would be coming back.

Horrible experience. I went and ordered and not only did I have to wait 30 min to get my food but they completely messed up my order, I had missing items and wrong sandwich as well I went in and asked for refund because I didn't have time for them to remake it for me and they where really rude about it never coming here again read more

Ordered a Spicy Chicken Sandwich and fries today at 6pm, March 7. Got home 6 minutes later and sandwich and fries cold and dried out. Never again. From now on it's Popeyes. read more

Um, we can't be the only ones to go through the drive thru exit right? Yea, it was pretty embarrassing to drive up to headlights coming at you. Was our first time there and the sign was misleading. Also, they weren't friendly AT ALL when we finally pulled up the right way. The food was the same as other locations but why are the fries always so salty?! read more

KFC - Sign pointing to the right. Exit is on the right. Sign should be to the right of drive thru exit or should say EXIT. - Fast Food Near Me - Modesto, California

Zero stars*** warning*** after I went to this KFC, my debit card was hacked. There is fraud going on at this restaurant. I will be calling the corprate to report the fraud and the BBB read more

This KFC is unacceptable. Waited 10 minutes. Got the MOST attitude and got home to OLD stale probably been sitting there for hours, brick hard cracked A$$ biscuits. WILL NOT BE RETURNING AND NEITHER SHOULD YOU read more

KFC - Fast Food Near Me - Modesto, California

HORRIBLE NEVER COMING HERE AGAIN! I placed an order online and said my food would be ready at 2:05pm, I showed up at 2:10pm and no one was inside the restaurant. EMPLOYEES WERE OUTSIDE THE PARKING LOT FOOLING AROUND. After 10 minutes, someone comes inside just to tell me my order isn't ready. At this point, I should've just prepared the food myself. read more

So I went through the drive-thru and got two sodas. Vincent hands me the soda with it bubbling out of the lid. As I'm driving away, I see it spilling out the top and down the side of the cup. My cup holder was extremely sticky and I couldn't take a drink without it spilling on me. Why would you hand someone an overflowing soda? read more

it's all so bad 3 guys hangin outside smoking told we would have to wait 1/2 hr for chicken ended up getting two breast which tasted old. They had no soda and asked for 2 biscuits only got one. This is the 4th time with problems never going back!!!!!!! read more

Pretty sure they are growing the chicken from an egg because I have been waiting for a 1/2hr for my food.

The employees seem to enjoy hiding in the back and talking rather than attending to customers and actually getting the orders done in a reasonable timeframe... read more

Was helped by Mackenzie D (drive-thru) She was personable and friendly. She does her job really well. And her smile is contagious and charismatic! We need more people like her in this world. read more

Currently waiting for my meal. They parked me for 2 chicken sandwiches for a 5 min wait. I worked at kfc a while ago so i get the rushes and the wait times but I'm on 20 minutes for what i was told would be 5 min. I went inside to ask where my food is and they don't even acknowledge you. Idk what to say other than do better. read more

I know I know it's fast food but come on. I work on the road so I try to grab something quick and hopeful tastie, doesn't always workout. Was going to get the old reliable tenders, but the Smoky Mtn BBQ sandwich sounded good. Looked good too, I feel for the pic my fault. As you can see in my pic looks like a ketchup packet of BBQ sauce on it unlike the advertised pic like it's soaked in sauce. Service was slow to help at the counter but food was served within resemble time, maybe because they didn't take the time to add enough bbq sauce. Sad to say but the merced kfc is 5 star compared to this one based on this visit. read more

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Ordered a take out order yesterday. Said it would be done at 6:59, we got there after 7p and had to wait until 7:20 to get our food. I understand the circumstances but it was very clear that they hadn't started the order until we got there at 7p. Staff came off a bit rude as well. Hopefully your to go service improves to increase your 1.5 star rating! read more

This KFC is the worst. Sometimes ok others times not. Last visit was good. This time the tender fill up meal was missing one of the potato and gravy's. Three visits ago the potatoes were watery. This location has been known to run out of chicken in the middle of the day! Very inconsistent . Been trying to call for 20 minutes but the phone is busy. They are only open in the drive thru so it isn't like they are taking orders over the phone. Don't waste your time here. read more

When you spend 35.00 for a meal you should get everything you ordered right? Instead, you get home to find out they left out the 6 biscuits that come with the meal. So, you go back to get the biscuits and all they say is sry. What about a comp for for the inconvience of driving all the way back. Let's just say it took 40 minutes to get the damn chicken to begin with because they said they were out of chicken. Why does this seem to be the norm for this place? This is the worst managed restaurant. Customer service is so poor!!!!!! read more

This place is pathetic. 3:05pm went there to pick up a bucket of chicken for me and my family, they never asked me crispy or original. By the time I got up to the window to pay I saw them putting a bunch of ugly pieces of chicken into a bucket I was like let me tell them I want crispy so they don't give me those ugly looking pieces. He was like oh u wanted crispy? I said yes, he then said ok drive to the front we will bring it out to u. Waited 5 mins then came out brought it home like takes about 5 mins to get home. I start to eat it it was super dry so I tried a second piece same thing hard and dry. So I called them to see if it's fresh he said yes. I said why so dry? He said bring them back I'll give you some fresh ones then. I brought it back and he said 15 mins wait ok? I said ok. Then a former worker said to me all these kids working here just messing up everything. I was like forget it asked the kid for a refund he said can't. I said to him I want to speak to a manager another kid came out and said he is the manager I said I want a refund. He said no again. I was like how come? He said company policy no refund. I was like you that dumb??? I gave him an example: if I ordered something from your place and it has a cockcroach in it can I get a refund? He trying to be a smart with me and say oh we don't have cockcroach. Then waited 15 mins he asked me for my receipt I said I hand it to your worker when I walked in. Brought back 21.25 to me. Hope these kids all get fired! read more

The location at 3400 McHenry has a awesome very nice and understand cooperative manager named Alex!! He is a 18 year old Hispanic man that holds his self like a much older adult and does his job very well.. I hope that the head managers of this franchise read this post!! He saved a man's life from heat stroke and called fire department..I witnessed this after he corrected a order that was not correct the previous day with no complaints and that meal was free.. way to go man aim hi read more

Once again, I am disappointed with the chicken from this location. Ordered an 8-piece bucket and the chicken tastes rancid, burnt and dry. Even the dark meat is dry and burnt. What happened to "Finger-lickin-good" ? What happened to 11-different herbs and spices? KFC is ruined now and Colonel Sanders is turning in his grave. Curse you, Yum! Brands!. You've ruined KFC, Taco Bell, and Pizza Hut! read more

i love kfc but they honestly really made my boyfriend and i upset when we went to order through their drive thru last night. As soon as we pull up we are not even greeted but just talked at with attitude. We ordered one sandwich and at the window they told us to pull to the front and that it would only take 2 minutes, we waited there for around 48 minutes and no one came to give us our food and we were the only car there that had their lights on. We pulled through the drive thru because we thought maybe they just forgot, when we pulled up to the window we explained to them what had happened and they came back with a bag with what we thought was my bfs sandwich and 2 cookies but when we got home and finally got comfy we realized they had given us 2 chicken strips thrown inside two buns. That was his first time trying it and i had recommended it. Y'all let me down. read more

A little weak on the order. On a good day this half full. Don't you think it should be fuller? read more

KFC - Fast Food Near Me - Modesto, California

As I said in another review KFC has to put some kind of addiction agent in their chicken to make you come back for more :) I read the reviews on this location and have been avoiding it because of them. Guess what? The people here were awesome. Above and beyond, good selling skills, good presentation and very courteous. The food is KFC, what can I say, it's good, always has been :) I guess this a lesson of beware of some reviewers, one bad night shouldn't condemn a restaurant. read more

Yesterday I ordered a corn forgot give me fork, today I order a chicken nuggets forgot give sauce, but the food is good

DO NOT PULL AWAY FROM WINDOW. when they tell you to pull around and park because it has to finish cooking and they will bring to you.DO NOT DO IT. they forget about you and them have HUGE attitude when you go in and get on them. Best just best to avoid these no supervised snot nose brats all together read more

Would give 0 stars if I could. The most disgusting KFC I've ever had in my life. Ordered an 8 piece leg & thigh. Waited 40 mins just for cold and extra dry chicken. The other half of my chicken was UNDERCOOKED. Never returning here again. Go to a different location. Do. Not. Come. Here!!!! Spend your money elsewhere. read more

What you are looking at is 10 pieces of a 16 piece meal. Shriveled up no meat for over $43.00. Absolutely ridiculous that they would even serve this. It's a good thing I no longer do their CHAMP check. We will not be returning. read more

KFC - Fast Food Near Me - Modesto, California

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Apparently they stop cooking chicken at 8pm... How do you do that when chicken is your main product and you're open for two more hours?! "Luckily" they had to remake an order ahead of me, so they're going to put my order in ...if I want to wait 12 minutes. I didn't get a receipt or an offer to comp my chocolate cake ...or even offer to give me a large cake instead of the small I was already ordering. read more

I waited here for 30 minutes and every time I called they said it was almost ready great! I called one last time and they said they just needed to get the drink and proceeded to take another 10 minutes...I don't see why they gotta lie to their customers it's dirty read more

This is probably the 3rd time we come to this store and yet they still kept messing my order up... today my bf and i went to the drive thru and we were literally the only ones there around 2:30pm so u would think they shouldnt forget something right? Unfortunately they forgot the 4 biscuits that was included in my order... i mean how do you forget that when my order was not even complicated and we were the only ones in line in the drive thru? Just really sad that this is the only kfc close to my house.. customer service is not good at this location read more

Got a famous bowl and potato wedges and holy shit both the popcorn chicken and wedges tasted awful. The wedges were burnt tasting and so was the chicken also tasting stale. Won't be returning here. If the first time isn't great that should send a message. read more

Been coming here for 2 years with no problem but the new hires recently are seemingly incompetent... they never answer the phone, so I had to come down in person to order some thighs, new kid working there said I had to pay in advance with a 45 minute wait and was rude on top of it all (thought it was a joke order, spent 3 minutes checking my money to see if it was counterfeit, ignored me for several minutes at the window when I returned to pick it up while it waited on the counter beside him). Overall losing quality because of some of it's employees, unfortunate 'cause it's the closest KFC but I intend to switch now. read more

Horrible!!!! We ordered a 16 piece with 4 sides, they forgot our coleslaw, they gave us an 8 piece instead, and they forgot our biscuits. How can you mess up a simple order!! read more

I appreciate the workers at this location. They handled a situation with complete common courtesy and in a very professional way. Mariah was quick to find a solution to what could have been, a bad situation. She remained calm and showed much confidence in the way she handled things. Nathan was also very polite and was quick to assist in correcting the situation. Because of their concern for the customer, my family and I enjoyed our meal to the fullest (because we all were happily stuffed from KFC's delicious food). Thank you Mariah and Nathan, and their working Crew members. You all did an excellent job, the food was fantastic and so was the Customer Service. read more

They were fast nice but this how you do me man I was looking forward to my mac and cheese and it's burnt that's crazy. That's means someone looked at It burnt and still gave it to me thanks for the waste of money read more

KFC - Fast Food Near Me - Modesto, California