Karla was really nice and helpful she gave me a good deal with my order the store was really clean. read more

KFC - Fast Food Near Me - Modesto, California

Good place clean and nice people jess so friendly really the best place for me and I recommend

It's KFC and it's delicious Every thing there is good Love the cheese puffs and worth waiting for! read more

clearly doesn't listen to customers when ordering, put ice in drink when clearly said not to.

Great service and our food came super fast no one can go wrong with good ol KFC I love this place so much it's cheap fast and is near me all the time read more

First of all, the service tonight (this was from the other night) was amazing!! From the young man who greeted us when we walked in to the other employees who helped when we needed something. We met the regional manager, Jose, and he was very down to Earth to talk with. He asked each customer in the restaurant how they were doing and made sure each of us knew that our FRESH, HOT chicken would be ready shortly. They all went above and beyond in my opinion. We utilized a coupon. They also have a special that sounds like a good deal to me. I love their sides, so "The taste of KFC" meal sounds delicious and a good deal. It is twenty dollars for six pieces of chicken and four individual sides. A customer can upgrade each side to a large side for two dollars more per side. We didn't try the taste of KFC the other night. However, we came back this afternoon to give it a go! We usually go to the other location (Oakdale Road), and we had such a great experience the other night, we came back!! +Great customer service & +Hot fresh chicken! read more

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My experience was really good the chicken was crispy and nice the ranch was also really good

I just want to say tonight I went to this establishment and it was the most disgusting experience I've ever had at ANY fast food restaurant. For 1 it was salty like the employees just dumped salt all over everything it tasted like it had been sitting out for hours and I'm hoping I don't get sick from that. The employees were extremely rude I WILL NEVER SPEND MY MONEY AT KFC ever again and I'm telling all my friends and family GOOD RIDDANCE KFC I wish I could give 0 read more

Gilberto was very nice and respectful he is very funny and this is one of the best services I've had and Alyssa was so friendly

This specific location had great service the personal was friendly and efficient. The food was good and fresh

If I could give 0 stars I would. I will not be returning back to this location. I went last night to get TWO loaded fry famous bowls. I ordered one Korean BBQ and the other was Nashville hot. When I got home I opened my food and neither bowl had any of the flavor on it. No sauce. Isn't that the whole point of the bowl? I call the same night and the shift supervisor said I can return to the location next day to get another order of food. Next day I go after work and spoke to someone at the pull up window. The woman seems really confused and even had the nerve to say "well what exactly was wrong with your food?" I said "isn't the whole point of the bowl is the different flavors of chicken? My chicken had no sauce on them." So I mentioned that the woman on the phone said she would replace my order. She replied with "replace???" I get up to the widow and she literally shoves the bag in my hand and says "here" and slams the window shut. Once I get home I open my food to realize that my order is wrong yet again. Not only is it wrong, it's cold, one bowl is mashed potatoes with so much gravy is basically a soup, the other bowl has about 6 fries in it with at least a cup of cold shredded cheese on top. I understand when mistakes are made. I get it. But to have a "mistake" done twice is baffling. I didn't even have the energy to call the establishment again. read more

I was very pleased and surprised bye how friendly thorough and just all around Pleasant experience I had at the drive-through window at this location. The staff Shirley received my praise as they were the best customer service team. I have had the pleasure of doing foodie business with. Valeria, whom I believe may have been one of the newest employees was one of the friendliest women I have talked to in any situation in a very long time and the whole crew seem to work together very well The food is fresh. Awesome. Nothing wrong with it order came out to me perfect. No errors & nothing forgotten and I'm just writing this review because kind , friendly service may as well be an ancient artifact at this point good . Good job guys, and gal read more

We decided to try this KFC and compare to the fried chicken @ Savemart ( the big one). We have literally nothing good to say. The service was slow. We ordered a bucket of 12 Pieces and 6 biscuits = $41.00. The chicken batter was falling off, the chicken was cold and greasy. The biscuits had a weird taste to them. Savemart chicken is much better and 1/3 the price! This KFC was a complete, overpriced, failure of an experience on every level. read more

I got a 2 piece meal. A breast, leg, coleslaw & biscuit. $15 The breast was over cooked & dry & the biscuit was hard as a hockey puck. So disappointing. read more

We ordered from here on Halloween. Got the original recipe bucket and sides. The chicken was soggy, and yet, the meat was dry. The whole point of KFC is the skin and there was barely any. Spent $40 for nothing. At least the sides were ok. Though, $5 for additional sides is a bit outrageous I went a few weeks ago through the drive thru for a 3 piece meal. I wanted to add another piece of chicken and the girl, said they can't do that. So at the chicken store, I can't buy chicken? What?! Someone from KFC corporate needs to visit this place. The food quality is horrible and customer service needs some help. read more

Drive through service was horrible. The cashier lied when I asked to see the management, he stated that they didn't have one. My order was missing items and the young man was rude. I had to drive back 3 miles to pick up the rest of my order. And guess what, the manager was there. I explained what happened and he gave me my missing items. We will NEVER shop there ever again and I will let family and friends about the poor service at that location. I didn't receive a receipt the first time and the manager gave me one when I returned. The items missing we on the receipt and paid for by me. I give them a -1 star on yelp. read more

If I could I would give this place zero stars. The people working are rude and don't care. Manager sucks. my app told me my order should have been done and I walked in and they told me 30 mins for chicken to be done cooking I told them that won't fly then he came back and said 3 mins. Just look at the pictures the chicken wasn't even edible 50 hard earned bucks down the drain please do not spend another dollar at this place. read more

KFC - 12 Piece Chicken was only 7 pieces - Fast Food Near Me - Modesto, California

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I have to say I ordered food from kfc on grub hub. Well there was an emergency where I could not pick up the food, I called grub hub who only gave me stress and anxiety. Finally I decided to take matters into my own hands. I called KFC explained my dilemma . The staff there was very understanding. I told them our food would be picked up later so they kept it warm or maybe replaced the order when we finally did pick it up. I rate them five stars on customer service and the food was as good as usual. read more

I shouldn't even give them 1 star except it tells everyone this place has the worst service and product of any kfc I hav ever been to got a root beer there earlier and it was so watered down I wanted to send it back through the window but realized this was the best option to get my point across Don't spend any of your money at this place the don't care about you or anyone else. Boycott this place at all cost this is not the first time I have had a problem with this place. I just didn't remember to give them a proper yelp for their efforts. Go some other places to eat this one need to be closed forever read more

When we got to the window they asked us to park in front to wait for our biscuits. After 10 minutes we got our food. However once we got home we were missing a biscuit and weren't given any utensils or napkins. Food was bomb though. read more

This was hands-down the worst experience I've ever had at a Kentucky fried chicken drive-through. Let alone was the absolute worst experience I've ever had. When I pulled up, I noticed that half the menu on the board is missing so when she was asking to take my order I was trying to let her know that half the board was missing, she just kept responding. I have everything and I was trying to say that I don't know the whole menu but she wouldn't listen so I said do you have chicken strips? She said yes and I said how many and I ended up ordering eight but I didn't know the price, she said I'll have the price for you up at the window so I pull up and she gives me the price of $28 and some change I said for eight chicken strips $28 in and she's like oh no it's actually $26. And I said but for a chicken strips and she said yes and I said well that seems a little steep are you? Are you sure And she says do you want the food or not? And I was like OK no. She then takes the slider window and slams it. Her manager Eduardo was standing right behind her. He opens the window and says well did you want something else and I said well you know I was surprised at the price because, I couldn't see it on the menu, and he's like well. Do you want something else and I am like I said no he goes why don't set the prices. I said OK, but did you see your employees conduct because he had said that he was the manager. He said yes, but she's having a bad day, I said that doesn't excuse her for her treatment or the fact that she just slam the window in my face he said well you asked five or six times with the price was. I said no. I asked twice because I thought that she had to charge me for the entire dinner meal because like I said I couldn't see the price on the board. He said no the dinner meals $32 so do you want anything? I simply responded no and pulled away. Do yourself a favor and never and I mean never go to this restaurant. read more

I was charged for food I never received. Didn't know till I got home and had to go back out and buy something else closer to my house for my son. Drive-thru dropped the ball and because I was aware of the line behind I pulled away without verifying they were doing their job. An $8 sandwich caused this review. read more

Oh dear Lord what is wrong with all the KFC restaurants? All of them got two stars or less with poor reviews on both the food and the employees. The one KFC on McHenery next to B of A is just as bad. The food was rushed and very poorly prepared. I did the walk in so they wouldn't get my order wrong or short me at the drive trough. To my surprise, know one was at there work stations. It was 6pm LOL and know one was about. I could have made my own chicken LOL. Ok after about a 5 min wait, the employees came in with embarrassing looks on their faces. Who I think was the manager was on his cell phone and totally ignored us. He finished his call and took our order. His manner was ice cold and he had a "careless" attitude. Yea this was the manager I believe.The rest of the staff looked bored and didn't look like they wanted to be there. I was the only one in line and there was know one in the drive through. Again it was 6pm on a Friday.Ok so we get our food, two chicken sandwiches. and a 3 pcs meal w/mash and gravy and a Dilapidated biscuit. LOL The chicken sandwiches were ok but the 3 pcs meal was a mess. It looked like the chicken was dropped on the floor and someone got hit in the head with the biscuit. LOL. Oh dear Lord is there a decent place to get some chicken in this town? Please don't say the Chicken barn either. The one on Oakdale Road, well the chicken taste kinda blan with very little meat. Next time I will just cook my own chicken on the BBQ. read more

KFC - Not a soul to be seen - Fast Food Near Me - Modesto, California

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Ordered ten pieces of chicken . Was told there was 2 breasts. I ordered one extra breast at an extra charge. Got home and there were charge. no breasts or white meat. The skin had came off . I won't be back. read more

This is what I got today at the KFC on McHenry. Looks nothing like what you see on the Menu! Or on the TV Ad. Mashed potatoes are cheap and they can't even fill the bowl with the filler. More less actually put chicken on it with gravy. Then you ask for a soda and all they have is one size cup . They are out of all the others. Not a good Lunch day to pick this place. read more

KFC - Pathetic Famous Bowl ! - Fast Food Near Me - Modesto, California

Hungry and running around town so we drove to KFC for a late lunch. Went through the drive thru since COVID-19 is lurking in the shadows. Friendly person took our order. After some discussion ordered chicken strips. Drink? Dr. Pepper."We don't have that anymore". Settled on root beer. Paid with credit card - no tapping - inserted card. Asked what we wanted for dipping sauce. Sweet and sour. "We don't have that anymore". Received bag and drink. Went to drink - there was a straw hiding in bag. No ketchup for the fries. Had a somewhat dry but tasty biscuit. No butter or honey. Fries tasty and chicken finger-licking good! Let's get it together! read more

This place has no idea of what customer service is. The manager doesn't care either. The price was wrong and the cashier told me there was nothing she could do. Manager didn't fix it either. read more

Went in for a leg and thigh bucket, half crispy, no sides, very simple. Luckily, when the kid brought it out I checked it. It was all legs, all original. It was hilarious to see the tiny legs just filling the bottom of the bucket. The girl told me that all they had were legs an no crispy. All they had in the store were legs! I asked her for a refund and my coupon back. She said the coupon was in the garbage. I got the coupon and refund and she couldn't count and gave me the wrong amount. l wanted to talk to the manager and she told me that they didn't have one and refused to give me any contact information for the owner. This is what you hire for $20 an hour read more

I want to start this by saying I do not blame the employees who were working there at all. They are trying their best with what they were handed. I arrived and thought the location was shut down because no exterior lights were on. The display for the menu was falling apart, and the voice box in the drive thru did not work. Then, I came to find out when I was trying to fix my order inside, there was no manager to properly refund my order. All these issues are prime examples of poor ownership. Good luck to the poor employees working in these conditions. read more

I wouldn't even rate it a star. Drive thru "specialist" named Vincent was rude as hell. Ordered two famous bowls and me park out front for about 15 minutes. And barely got any gravy for my bowl! I do not recommend this place. Food was terrible and service read more

Worst KFC EVER! They should just close it down! Ordered a 3 piece tender and large fries somehow this restaurant NEVER has fries available. So they asked me to park while the fries are done. I waited over 20 min and no one came outside, so I go inside to cancel my order and get a refund. The guy upfront has no idea what's going on and just wonders to the back. A few minutes later a girl with an annoyed face gives me a refund with no explanation or apology. There was no one else in there for them to take forever on getting fries ready. Never coming here again! Such a depressing environment with lack of customer service. If I could do no stars I would!!! read more

We watched a girl in the back put her fingers inside the container prior to adding potato's & gravy. BIG NO NO!!!

Went in to order some food for lunch but decided to use the bathroom before I could. First of all, the bathroom was nasty with urine stains and dirty toilet paper on the floor. If you're going to decide whether or not to eat somewhere, a good place to start is to check out their bathroom to see if it's in sanitary condition. Secondly, as I exited, this female manager approached and loudly exclaimed, "BE SURE TO KEEP THE RESTROOMS LOCKED!". Personally I found her behavior and timing disgusting so I decided not to buy anything there and left. I also sent a complaint to corporate. read more

Always getting bad service by the guy working drive. Always being rude and not letting you finishing ur order..Another thing they are always out of alot of things, they tried giving me a caprisun worth less than a dollar and selling it for more than that.. and The drink has more than half of the ice... read more

Ordered online several hours early. Allegedly to be ready at 6:00. Arrived at 6:05 and it was obvious they had not even thought about starting my order, and didn't know it existed until they went and looked at the screen. This was for a big party and o spent over $100 (I knew this would probably happen, but it was my son's birthday and this was what he wanted). Kid says "it will be 25, we're going to make the chicken fresh for you." That's great! How about making it fresh so it's ready when it should have been? This didn't cross their mind. 35 minutes later I had my food. Plus side the food was ok. Floors are absolutely filthy - i think they put up a wet floor sign to try to trick you because it's obvious it hasn't been mopped in weeks. Never, ever go here. read more

Okay, I understand that is fast food you don't expect great service. I had a bad day at work stopped with my wife to pick up something fast and easy. While waiting to order. A guy walked up, his demeanor was not what I expected. He was great, very accommodating and even helped me change my order to save money. His service was so outstanding that I had to ask him his name. His name is Emmanuel he is the shift supervisor. This guy has great pride in helping people out. Oh and I will be calling the store manager as well as the district manager to let them know of his outstanding service!!! Thank you sir!!! read more

KFC - Fast Food Near Me - Modesto, California

7:30 and no chicken with bone. Only tenders. I would think a chicken restaurant would try to make sure they have chicken. Service was slow. S....L....O....W. I can't say enough how they should have chicken, but didn't. read more

Worst service I may have ever experience at a drive thru. I order two sides of mash and a root beer with my meal I get to front the kid says is Pepsi ok I said no I want root beer. Then I hand him my money he says do u have $3 I said no but I can use my car he said no I already pushed cash. Ok, and he gives me $2 in quarters no prob, he says pull around to spot 1 while you wait. No line behind me not even one car 1 customer inside two employees. Then he says oh wait here's ur food. It's my food with fries and a mash I said I wanted two mash can I just order another mash even tho it's his mistake he says can you pull around for my time, your time I look behind me still no cars. I said u want me to pull back into the drive thru for a mashed potatoes he said yes. I said no I won't pull back around and I left. The food was dry and tasteless and cold. First time that I've been to kfc in 10 years and most likely the very last. read more

We went through the drive thru at KFC on 4/20/23 and ordered an 8 piece family meal, mixed extra crispy. The menu indicates this should be 2 Breasts, 2 Thighs, 2 wings and 2 drumsticks. What we received was original recipe, 1 Breast, 4 Thighs and 3 drumsticks. I called to talk to the manager who refused to give me her name and didn't do anything to resolve the issue. She basically told me that was what was cooked at the time. I told her then they should tell you that and she very sarcastically asked how I would like her to resolve the issue. I asked her multiple times for her name and she refused to give it. Absolutely will not be going back. read more

Food quality is great! Best spicy famous bowl I've had. Food came out in a timely manner. Definitely would be coming back.