Online ordering system would not accept payment. Called at 6:30 to do it physically. Not supposed to close until 8. Ordered...Lady says, "Well, give us 20 minutes...we don't have any chicken cooked!" REALLY??? It's KFC? What??? Do you sell nachos? Fine. It was a 20 minute drive anyways. Ordered, said I would pay upon arrival. Arrived 7:15...(open until 8???) doors locked. Walked up to drive through window and paid. Took MY payment just fine there, didn't you???? Lady says, "I'll bring it out to you!" So....20 minutes later, with 3 or 4 other people sitting out in the parking lot of an "open" restaurant, (and people pulling up. trying the doors and WALKING AWAY!!!!!) she comes out and hands me...stuff. I ask her what it is? Is it an 8 piece mixed, double mashed, with extra biscuits??? She replies that it is. I WORK IN THE RESTAURANT INDUSTRY, So IGIVE HER 10$!) because I know how hard this business is. Get home.....what's in there? My sides, AND SOMEONE ELSE'S SIDES and a receipt for SOMEONE ELSE'S order. Corn, Fries, and a receipt for ANOTHER ORDER, which means you guys F'd it up for THEM AS WELL!!!!!!!! Above all things....THERE WAS NO CHICKEN IN THERE!!!!!!!!!! You guys ABSOLUTELY suck. I was picking this up for my friends that have COVID and are stuck at home. I am watching them eat BOWLS OF CEREAL, because of YOU PEOPLE! HEY! If you don't want to sell chicken, just close the F'ing store...You SUCK!!! I want my $$$ back, and she said, "We are closed now!" YOU WERE CLOSED BEFORE I EVEN GOT THERE!!!! WTF IS WRONG WITH YOU!!!!!!!?????? I'll go tomorrow and get my cash back, but this location, and KFC as a whole....you can kiss my ass! WORST experience EVER!!! There's not even enough awful words to describe the level of SUCK your service provides.....NEVER AGAIN!!!! You are AWFUL, AWFUL, AWFUL!!!!!! Which is a damned shame, because the chicken is good. I would have gone to the Burleson location to JUST GET CHICKEN....BUT THEY CANNOT ANSWER THE PHONE EITHER!!! Your WHOLE company is AWFUL!!! You should be f'ing ashamed of yourselves. It's embarrassing. Your ONLY job is to make chicken for people...and YOU CANNOT DO IT!!!! RIDICULOUS!!!! read more