Average. Almost below average if I'm being modest . I've had this place saved on my list for quite…read morea while. Recently I've seen that it has grown in popularity , so I decided to finally see what it is all about . This was a busy Friday night with lots of people coming. I had no idea the wait time would be that long so we just presented in person. I like the vibe and ambiance here. They have a live DJ playing in the back and sports on the television . Customer service needs room for improvement . Body language, communication both were sub par. Facial expression and the way I got handed the food was received with an attitude . Like I'm the one waiting and paying for the food. Almost felt like they were projecting their feelings towards me. I ordered a burger with side of fries, 10 piece wing(Cajun/lemon pepper). Fries tasted old and dry. Wings were ok. I just feel like I've had better. Burger was more bread than meat. I like the kool aid, sweet but not crazy sweet . For $28 i expected much more . An underwhelming experience. The pros fit this place would be seating, lots of seating, local memorabilia. Cons: food and customer service.

Had to go back again because the food was so delicious!! This time I ordered the cheeseburger with…read morebacon and five lemon pepper wings combo! Plus the pound cake!!

We visited three times during our stay in the Dallas area in order to give it a full whata chance…read more I can't say I'm a big fan. The service was relatively friendly for fast food and the restaurant was clean so that's worth something. The food is well... a bit better than average for fast food I would say. The cheese jalapeno biscuits for breakfast were our favorite. The first time we had a patty melt, it was pretty good. The second time, we were less impressed. We also got a jalapeno and bacon burger that was ok but super dry. The fries were typical fast food horrible. The onion rings were tasteless. Our orders were correct but several people were complaining their orders were not right. It seemed many customers use the drive through and then come in the restaurant to get their order fixed. I think they make your food to order because it's not "fast". It took about 15-20 minutes to get our orders. Life is good when you try something new.

I preorder a #1 for a quick pickup. I waited 20 minutes at the curbside spot and nobody showed up…read more I even called the store and they said they were still working on it. Service is horrible. Never coming back!!

So, pulled up to the drive thru and the first car was already sitting and sat another five minutes…read morebefore finally placing their order and moving forward. I pull up and I'm immediately told that I needed to wait. I knew, then, that my order was going to be wrong. The young lady comes back about 6 minutes later to the speaker and tells me that I can order. I ordered the 12-piece mixed fried chicken family meal. Her response, "I don't think we have 12 pieces of chicken." My response, "Aren't you the chicken place? It's 5 pm. Cook more." ‍ She went to check and came back and said that they had 12 pieces. I ordered fries and corn nuggets for my sides and made sure that she knew that I needed rolls, honey and ketchup. She stated that rolls automatically come with it and that she would get my honey and ketchup, I, also, ordered two large drinks. Got home. Missing rolls, ketchup and honey. Guess it's my fault for expecting any type of customer service to ensure that my order is correct. It never is there. End result? This is the nth time that their customer service was bad and my order was missing items. Won't be back if it requires spending my own money. Too many other chicken places in Dville that get my order correct every time to play with one that doesn't every time that I go while trying to give them the benefit of the doubt. No longer will patronize.

Normally don't review chains but the lady in the drive through told us the wrong thing and then was…read morerude about it. Just miserable human.

Portillos is a great addition to this area. Lunch time is…read morenot too busy so we have always been able to get in and out quickly. Dining room is always clean and the outside patio is great as well. You can use the self serve menu and order "thing" or give your order to an employee. Burgers and beef sandwiches are delicious! There is a long drive thru and plenty of parking.

I love portillos so much and was so excited to see one outside of my hotel. The food was amazing…read moreand make sure to grab a side of cheese sauce to make it even better!

You see the line??? There's absolutely a reason for that line! The food is great!!!…read moreIt's easy, everyone is friendly, the line moves fairly fast. For quick, easy, I don't know what to eat but I know I want something good...CITY VIEW! The burritos and burrito bowls are massive. Everything is always warm and fresh.

Random thought: im not sure why I expect tacos to still be a dollar when they were that much when I…read morewas 10 years old. These tacos were pretty good. ($1.69 each) Onion and cilantro were fresh and the tacos were flavorful and juicy as well. The line here usually falls well into the street. They're not that good but I guess people are will to wait. They do take card inside, just not for the corn cups. The Elote was amazing. (Cash only) Unlike traditional places, where you add your own sauces and seasonings, the sauces and seasonings were perfect. A little runnier than I prefer, but perfectly seasoned.

If I could give them a negative star I would. This was a waste of my time and money. To get home…read moreand have majority of the chips on this Nacho Bellgrande crumbled is pathetic. Please do better. I will be calling to speak with management

good food is a great price from jesus I would like to get some more food in the futureread more

I know it can be hit-or-miss when it comes to finding a good Jack in the Box location or fast food…read morein general but this one did us right. Our order was correct "THE FIRST TIME" which is highly unusual for any Jack in the Box in my experience. It was clean enough and the overall experience was what we had hoped for. I think the main reason they surprised us with a good experience was we ordered something like 25 orders of the two for $1 tacos which come out to 50 tacos and when ordering anything in that quantity at a fast-food restaurant you assume the numbers will be off by a few at least, but... we counted and they were all their :-) Good times *Poor *Decent *Good *Great *Best *JLFoodie Certified Food. good Service. good Cleanliness.good Consistency. good Variety. Great Value.Great I love your comments. in fact I'm desperate for them... make me happy...... PLZ!!!

If I could give them zero stars, I would. My daughter wanted this and I should known better. But, I…read moregave her what she wanted. Placed a $34 order for a Large Sprite to be a Large Carbonated Water, my Jumbo Jack to look like a junior burger, all of our fries to be cold and the drive-thru lady's attitude to be bad like she doesn't understand that she works at a fast-food restaurant! Wasn't even worth taking pics of the rest of the food. Won't be getting food from this location ever again and it's sad when I've patronized this place for over 20+ years.

I did a walk in order and the wait wasn't too long. They have specials that I took advantage of and…read moreon this particular night, it was a 1 piece catfish and 4 shrimp with fries and all the other stuff. Overall it was decent. I'd definitely ask for my fries to be fried harder next time and if they can add extra seasoning to the cornmeal, I'll request that as well. The tartar sauce was a miss for me because I dont like spicy tartar, and the cakes I got were alright as well. The kool aid was good, but I'd have to try it again, which I will, to give it a higher rating.

Omg. So Nasty. You cannot see the kitchen. Now i know why. So Nasty and no meat in Fish. Not even…read moresure if it was fish

Great experience, amazing fresh food. Nelly was very pleasant and provided great customer service…read more I will return!

I was very disappointed. I had 2 cars ahead of me in drive thru and it took 25 minutes in line to…read moreorder.very slow.When i got home no hot sauce was suppose to get 6 small containers and the limes were very dry...no juice and the chicken a little dry. I spent $46.00 including tax on the 12 piece, check your order before you leave.

Marketing Team Just because your located in the southern…read moreside of Dallas, doesn't mean you have to give less effort This visual has a misspelled word. OR missing a word. "Raising Cane I Our Namesake." Why display it, and it's wrong

Service was quick however the quality of food was not up to par for what I'm used to. Chicken…read morestrips were not juicy or flavorful like I'm used to. French fries were cold and didn't taste fresh or fully cooked. Makes me want to take a break from them for a while because the past few times have been a let down.