I've been wanting to visit Portillo's since the beginning of 2026, and I finally found the time to…read morestop by. I ordered my usual char-broiled double cheeseburger, fries, and onion rings, which never disappoints. I also decided to try the char-grilled Maxwell street Polish sausage with sport peppers and cheese sauce. Unfortunately, the Polish sausage was underwhelming, and the cheese sauce tasted like canned cheese from a dollar store. Both are items I wouldn't order again in the future. The customer service continues to be top-notch, and ordering through the kiosk was fast and easy.

I never experience Portillo's until it came to arlington. I heard many good things and after trying…read morePortillo's multiple times I can see the hype is real. I really enjoyed the beef sandwich and I always get it baptize. I like to order extra dipping sauce with it so I can just drown it haha. My favorite are the hot dogs, which is what they are know for. I love the chicago style dogs and I love adding ketchup and mustard to my hot dogs. For the side I really enjoy getting a side of cheese and dipping my fries into it, thank me later. The onion rings are also worth a mention, they are well made, crispy and full of flavor. I also had their shakes before and they were pretty good. I once had their chocolate cake and it was very rich in flavor and not dry at all like other cakes. I always eat in the diner because I love how they have decorated the space. It reflects the history of the city of Arlington. It is a mix of car decor honoring the GM plant and part of the decor is also bowling, to honor the national bowling museum and headquarters located in arlington. I love how its so big and spacious. They also sell beer but I never purchase any but thats a cool concept. The staff keeps the place nice and clean, i love how they say your order number and make it rhyme with something. Example 'order #9 is time to dine"

I dont like to have any pink in my patty, but also dont want it dry... so it can be difficult to do…read moreso. However, they delivered. Also, service was good; i asked for a side of extra queso for the nachos and they gave it, no extra charge.

Bad service. Out of food ordered. Food we received was barely edible. Philly cheesesteak was a…read moregummy mess on a cold hard roll. Fried pickles were over battered couldn't find pickle. Chili cheese fries, had nasty chili on them and no cheese.

We had lunch at this place a couple days ago and the burgers were amazing really juicy and…read moreflavorful. I will definitely return here again.

Good smash burgers. Good crinkle fries…read more Crunchy Onion Rings. Super nice folks. Iffy strip mall after dark.

Best burger I've had in a long time. The patty was nicely charbroiled and browned to add that…read moreunmistakeable backyard flavor. And the sweet potato fries were properly and completely cooked so that they were deliciously toasted, not "floppy". Nice folks; great feed. Drop in and watch the game.

I was craving ice cream and I remembered this place sold some. And it was close. The service at…read morethis place has gone downhill! I walk up to the booth, employee looks at me and walks off. Grabs her phone. I stay standing at the counter. Still nothing. I ask if she can help me with ice cream order. She looks put out. She ask card or cash? Does that matter for me to order? She moved back and forth between two counters just looking around. Finally ask for my order. 2 scoops , on a cone, of strawberry and cookies and cream. So one cone of strawberry and one cookies and cream? No, one cone with both. Ok. So cup or cone? Both scoops on one cone. Ok, and what flavor? She was too preoccupied with her phone and her friend sitting at a table nearby. Finally get my cone. Good ice cream not overly frozen. Waffle cone was fresh. $2.48. Worth the cost? Yes. Would I recommend? Yes but with warning. Will I return? Only if close by.

Delicious burgers and perfect seasoned fries. Impressed with how good it was. The outside building…read moreappearance does not do the food any justice.

I really wanted to love this place, especially with all the hype and recommendations I had heard…read morebeforehand. The food was definitely good, and the burgers were flavorful and made with quality ingredients. They also have a nice variety of burger options and plenty of great sides to choose from. That being said, I left feeling a little underwhelmed. The burger was solid, but it wasn't anything that made me think, "I have to come back." Maybe my expectations were set too high, but I was expecting something more memorable. The biggest downside is the price. My meal--a burger, curly fries, and a drink--came out to $21. That's wildly too high. For a fast-casual burger restaurant, that's hard for me to justify. While the food was good, I didn't feel like it was good enough to warrant that price tag. Overall, it's a decent spot with quality food, but the value just isn't there for me. I'd probably come back if someone else was paying, but with so many great burger places offering similar quality for less, this wouldn't be my first choice.

Next time use fresh grease and food! (Order the catfish basket) Customer service is awesome…read more Pulled up around 1:27 p.m (7/27) Had to wait a little bit (35min wait)... to be let down

Came back to give them another chance, and it's 12:45 and they are closed. Hours should probably be…read moreupdated

Super burger/sandwich place with a huge menu and lots and lots of choices. The restaurant is…read morelocated right across from the hospital and medical center. My wife and I were finishing up a medical appointment and our tummies were growling. We'd been talking about stopping for burgers when we saw Hideout Burgers. I checked out the reviews and said let's give it a try. We were not disappointed when our burgers arrived. The owners are so gracious and friendly. They checked with us several times to see if there was anything else we needed. My wife is a traditionalist. She likes her fries and a regular ole burger, nothing fancy at all. She loved the fries, and her burger was perfect. I love a good chili cheeseburger and onion rings. Oh my, when I took the first bite, I was in heaven. I had a very happy tummy. The onion rings were over the top. The rings were tender and had the perfect amount of breading. We'll definitely stop in the next time we're in the area. Thank you Hideout Burgers for a wonderful meal.

Fast casual dining spot in strip across from Methodist Mansfield hospital. Very friendly and fast…read moreservice! Great prices!! Large menu with many types of burgers & fried sides but also chicken, steak fingers, turkey (burger, club, melt), chicken fried chicken, chicken fried steaks & a couple salads. They also have ice cream & malts. Burgers are 1/2 lb and appear to be handmade! You order at counter and they give you a number to take to your table. We went around 1130am during the week. Easy parking in front of store. There were about 4 tables already eating and people picking up to-go orders. Appeared to be several regulars. Staff were very friendly and helpful. We ordered, grabbed our drinks and table, had time to wash our hands then the food was being delivered as soon as we got back to the table! We enjoyed our CHEESEBURGER (I get dry) and MUSHROOM SWISS BURGER! We wanted to try different sides so we each got a 1/2 order of a side. Now that we know the burgers are 1/2lb, we will probably split burger next time. The FRIED MUSHROOMS were great! I enjoyed the light batter. Probably met my max sodium intake for the day by the time I was done. The SWEET POTATO FRIES with sea salt were also great! They offered us sea salt, cajun, or cinnamon sugar as the seasonings! I was impressed to be given options. We will definitely keep this on our list of great burger places to eat at!

Way back when (like 4 years ago) LOL I moved here and got a job at the mall.. and besides Chic Fila…read morebeing so tasty, I always used to come here for a Philly Cheese Steak. You definitely can NOT go wrong with a classic Philly, with provolone and all the toppings of your choosing. (lettuce, tomatoes, pickles, onions, peppers) I work a few miles away and when I crave a good sandwich I make sure I go to the Parks Mall, head straight to the food court and go when they first open so I don't have to wait super long, but it IS worth the wait if you ever go when they are busy. Speaking of all this makes me want one now! And by the way the cheese fries with ranch is a MUST! By the way, I'm not 100% sure if they still have it but I have an old punch card where you buy any 7 subs/grilled salads you get the 8th free.. so that's a bonus for sure!

Great place to eat with better food. Friendly service and my kids absolutely love this placeread more