Ordered mash potato bowl and 2 chicken breast xtra crispy What I got!! The bowl had burned corn and burned chicken nuggets, the breast I received 1 xtra crispy and 1 regular looked and tasted as if they have been sitting out for hours and order at noon ! Probably yesterdays chicken Very disgusting, want my money back!!! read more

This is always a quick and fast supper. We never get any complaints that people are friendly plenty of pocket. My son loves the chicken bowls. Also they have different kinds of fried regular and they do believe they have a barbecue. read more

Good food came fastIt was so crispy and came out hot it was good vary good so good vary good.

Place is clean, bathroom clean, service people polite, food ok. Bit slow but would rather have other positives here mentioned than fast food. Brighton is terrible and so is Waltham read more

I have gone there often as it is the closest KFC. In the future, i will be driving further to other KFC's because the service is so poor. 2 weeks ago, i had the worst experience i have ever had anywhere. I placed a large order at the drive thru and when I saw that the server had put all the contents in one bag I said you might want to separate it into 2 bags or double bag it she ignored me. As she passed the bag through the window the bag broke and the food fell to the ground and splashed on my car. She asked me to pick it up never apologizing. As i helped pick it up she turned to coworkers and in Spanish made fun of me calling me a crazy gringo. I did not respond immediately but bit my tongue. She began to put the food i had handed her into another bag with the plan to give me the food that had fallen on the ground. When i told her that was unacceptable, she rolled her eyes and told me to drive around and come inside. I did. After multiple minutes she handed me another bag without comment. when i looked inside i saw that she had not given me new food but repackaged the food that hit the ground. I asked to speak with her manager. She told me she was the manager. When i asked her for the name of the store manager she walked away without commenting. I then had to ask a coworker of hers to get her and asked again. I told her that her behavior was unacceptable and that i would be making a complaint and again asked her to write the store managers name and number. she never gave me a number but scratched out a name of someone whose name i could not read. i will never go there again nor should you. read more

Service was good that's the reason for a star. Chicken pot pie was disgusting! There were bones in it and the breading from the chicken, didn't see any chicken. Totally gross and a waste of money! read more

I guess I can just write this review right now while I wait. Went through the drive through, put my order in, paid and was told to meet her in the front where she will hand me my food. That was 7 minutes ago, I am not sure what is happening because I wasn't given a reason or explanation as to why I am waiting. The longer I wait for them is the more I see other people that were in the drive through. I just walked in the attitude was uncalled for. That was an experience read more

the order was great and the food we took home was very delicious, the staff was very nice, kind, friendly and very helpful, the order was very good read more

Good casual fried food to go. Service is good sometimes a little slow. Depends on the time of day. We like & love the flavor. We don't get the Spicy chicken. read more

Went up to the drive thru and was told they were out of chicken???? Like. Am I not at KFC?? Was told 20 min wait. So I sat in the parking lot for 30 min. I had to walk in as the drive thru was packed now. Went in to order my 8 piece and was told again there will be 20 min wait. WTF? Meanwhile behind I see other customers getting said chicken. Since I couldn't wait any longer I order 2 mashed potatoes sides. Got home and this micro sized side would not fill a toddler. Not that they care but I for one will never set foot in this joke of a business again. read more

KFC - This micro mashed potatoes cost 5 bucks - Fast Food Near Me - Lynn, Massachusetts

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Horrible horrible horrible service. Staff could care less about customers. They are more interested in their phones and loudly talking in spanish. Place is a mess with paper towels and straws on the floor and table. No one wears gloves when handling food. Bathroom had no soap or hot water. What sanitation! What ever happened to hello, please, thank you, have a nice day? It's too bad. I loved the food at one time, but this experience has left such a bad taste in my mouth, I will never again visit KFC. If zero was an option, that would be my selection read more

Came here at 8 pm. The place was dark, none of the exterior lights was on. No one answered at the drive thru. Parked our car and walked in. The manager said he would not serve us because we had a dog with us. We told him it's a service dog. "Didn't matter," he said. One of us took the dog out to the parking lot. The guy behind the counter started to take our order. The manager told him to stop and to refuse service, even though the dog was removed and no longer inside the restaurant. read more

I know people really don't come to yelp to read reviews on these corperate owned chain restaurants. I always love to share my experince as a visitor, shall I say. This has been a iconic brand in my family. In the world as a whole. Not the original location we used to visit in Revere Ma, which was either the dunkin or the wendys location close to the rotary. This brand today is a huge letdown. It's a letdown because it is owned by one of the largest corporate brands you would figure they would put in the R&D to at least make the food at least taste good. They didn't. This will vary by ethnicity. I ordered the 3 piece chicken combo with side , biscuit,potato wedges ,drink. It was terrible. Chicken is very brown in color which maybe the defaut color ...when I see fried chicken with this appearance, it indicates to me refried multiple times or past prime. So it does not entice your appitie at all. Biting into it, I was rewarded with a mouth full of grease. The flavor of the chicken is VERY bland. They state there is "11 seasonings" on it. They need to stop the cap. I taste 0. Bland as in bland as cardboard. I really don't understand what their selling here or why people eat this today. Huge disappointment when you had this in the 80's. The cornell would be rolling in his grave if he tasted what their selling. Mash potatoes and gravy. Bland and very disgusting. I taste no potato, the gravy is not remotely good, horrid would be the best description. Almost vomited fact I tossed them out. On the third bite. Potato wedges. I feel they were either cooked the day prior and just left out until the next unsuspecting victim placed their order. Disgusting. The biscuit which was the last surviving item that was practically decent probably the only reason TOO stop in was.... terrible. Even that was replaced with some generic cheap tasting clone. I was surprised I could taste the flour. The ingredient flour they use is very cheap quality. Very bottom of the barrel. Only way to describe the taste is something that is years old. Very bland distasteful. The drink was the best thing out of the meal it was pepsi. They over iced my drink. Took 2 large sips then I was sucking ice water through the straw.....Overall eating this meal made me feel like I was a contestant on the show survivor eating something putrid and disgusting. Not sure what this brand is doing. What their selling and why ANYONE stops in. Employee attitudes is just on par with the multi lingual demographic who gets these jobs...meh. Faculty is and was clean , plenty of comfortable seating. The price for what their serving today.... I rate it as VERY EXPENSIVE. Not remeotely worth the dime your paying. The price you pay is strickly for them to license the name. It's the last time they rob me blind. Does not even deserve the 1 star. COMPLETE FRAUD OF A BUSSINESS VS THE PAST. AVOID AT ALL COST ! read more

7/10 the service here is unprofessional. During my most recent visit, the "gentleman" they sent to the parking lot to hand me my order wanted to interrogate me before handing me my order - had they given me a receipt, it could have been resolved in seconds but I think his intention was to aggravate me. He also had a few rude remarks to say in spanish. Little did he know that I am also bilingual and understood him perfectly fine. I don't know his name because he wasn't wearing a name tag; how convenient. He also refused to tell me his name; so professional! :) Granted, I wasn't ready to order as I was placing this order on behalf of my mom and was still communicating with her. Yet, they continued to ask me multiple times If i was ready despite me asking for a few seconds (no cars were behind me so I didn't understand the rush) and apologizing or taking so long. The best KFC around Northshore by far! read more

I like KFC chicken. Other locations are ok. But this location is so badly mismanaged and has been for years that it is ridiculous it is still open. I am used to showing up and not being able to get my choice of piece of chicken in my finish (original/extra crispy). Today I showed up and they had no chicken at all...this was just before 6 pm. They told me it would take 25 minutes for more chicken of any kind to be ready. How? Who owns/runs this place? read more

This is by far the worst chicken I ever ate. I spent $50 for two buckets, I ordered extra crispy all dark meat. I got two regular buckets that the chicken was so over cooked it was like eating sawdust. The mashed potatoes and gravy had maybe one 1oz of gravy on it. I had to throw the whole meal away. Do yourself a favor, never get chicken from this KFC. If I could I would report this franchise to the KFC corporation and have them shut it down. read more

Workers were fine enough. No Baja blast any more?? Also, no pickles in my sandwich. Seems a bit weird if people are really just munching on fried chicken with barely any Mayo between two buns. To be fair, I've never ordered this before, but I was not thrilled to spend $10 on a meal for basically a small fry at McDonalds and the beforehand mentioned sandwich. Bland. Would not do again. read more

Believe it or not I like Kentucky Fried Chicken and yes I like it a lot. I've been going to this particular KFC for 30 years. The food is pretty much consistent since it's a chain. There's just something about getting a bucket and sharing it with friends. Could it be the beers? I don't know but everyone's always happy with the chicken. When I was a small boy we used to take a bucket with us to Mystic Lakes and enjoy at the picnic tables. The sides are pretty good to the fake mashed with gravy coleslaw biscuits definitely a lot easier than cooking on a hot day. If you haven't been to KFC in a while go grab yourself a bucket and enjoy. This location like most has it's own parking lot. The staff is courteous and helpful will not even complain if you want to pick special pieces of chicken which I like. The facility could be a little bit cleaner I give it probably a 2 1/2 to three on call cleanliness. I Give KFC a Solid 4 Stars. read more

Oh I know this place. Stopped in and grabbed a famous bowl, some fries, 3 of the new Mac and cheese raps and they even gave me food poisoning on the house. Ruined me for about 4 days and I couldn't be happier. Thanks kfc y'all are the best. read more

Ordered a chicken tender combo and was told it'd take 8 minutes. Checked in multiple times and all we got was 2 more minutes when it took over 10 minutes. Spent about 30 minutes in store and was not worthy at all. Will NEVER come to this place. read more

Called to ask a simple question about the location. My phone sometimes goes in and out of what I can hear- tried explaining that to the woman on the other line. She copped an attitude when I asked my question again after apologizing and said "And I said yes" Lighten up and learn some professionalism. read more

I picked up the 8pc meal for my family tonight at the Lynnway location in Lynn, Ma. Hadn't been to KFC in two years. The only reason I decided to go there was that I wanted to get a pot for my wife. She has never had one from there. Bummer #1: there weren't any pot pies! Major Bummer #2: all 8 pieces of chicken were rock solid! Couldn't even eat them. The only things that we could eat were the mashed potatoes and Mac n cheese! Disgusted! The chicken was absolutely horrible! I totally WASTED $30 on crap! I will NEVER go to a KFC again. And I'm going to tell everyone I know! read more

Pure poop. Mobile ordered at 7:26pm. Got a prompt stating order was ready for pick up at 7:30pm. Arrived at 7:34pm. Waited in line for about 6 min to be told the food will be ready in 16 min. Waited. 8pm, still not ready... 45 min for some mediocre fried chicken. No thanks. Just don't do it. Go to Yas. read more

0 stars!!!!!!!! By far the worst KFC i've ever been too. I went with my daughter and ordered $30 worth of food and they only gave me one thing I ordered and forgot the rest or gave me something else. They even forgot my drinks!! And what makes it even worse the food that i actually ordered and wanted had hair in it. The guy at the window that took my money was very rude I gave him my card and then he was trying not to give me a receipt when I asked for it. I never even got my receipt. If you ever see red haired light skin whose name starts with a R that's who it was. My day was already bad and right when i get to the window a kid with glasses and he was light skin too literally just threw my food at me and said i was all set and it was extremely rude. I was not in the arguing mood so I just left. Extremely disgusted with this joint. NEVER COME HERE!!! read more

Horrible drive through experience, two teenage boys at the window extremely rude. The guy who took my money no manners at all. also not all of the change was giving back to me and he was tryna say it was so he put the money in his tips or pocket for him or something.I went on a thursday 4/22 so don't recommend going that day because of the people they put in the windows just so rude. Then also the kid giving me my food so rude it's unacceptable. you need to have manners to be doing this stuff, the kid had none and he didn't even seem like he wanted to be there and made me feel unwelcomed. I also felt like he did something to my food like spit in it or something just the way he was acting named was wesley. i would just like them to get there act together at this fast food joint because there is no excuse for the way they were treating me!! read more

Food was ok but they never gave us our change said it was in the bag and guess what no change. Neither store nor corporate would answer phone. That will teach us guess it's time to drive a lol further for chic fil a or popeyes read more

I work next to this KFC and I sometimes like to go on my break with my coworker. They always mess up our orders and have an attitude. I never wrote a review but today was to much. We ordered a famous bowl and fries and they told us to wait at the front. 20 minutes later they never came out two other cars went through the drive thru and got their food. So we went back around and asked for our food again and again they told us to wait at the front we had to wait an extra 10 minutes just for them to forget our drink and fries. Our whole break spent on waiting. read more

KFC - The kfc - Fast Food Near Me - Lynn, Massachusetts

This is just the worst KFC. They either never have what I want, or else get it wrong. IDK how my order was messed up. Ordered a Famous Bowl- and got extra corn, and no gravy. Why would I not want gravy on it? Seemed intentional. Threw it away. Such a waste. This place needs better management. And to be cleaner. Won't be going back. read more

The rudest customer service in Mass. it's comical , don't know how much she's getting paid to work here but damn

On the rare occasion I was craving KFC once again.. I decided that even though the service here was horrendous, I can put up with it just for what I was craving. I cannot believe what happened this time around. I'm still pissed off at the chain of events that occurred. I arrived there at around 1015 to find out that they're open at 1030. No biggie, like I said, I had a craving so I could wait. They eventually opened the doors at 1035 even though there were a few people waiting and I know they saw since we made eye contact a few times. So I go in and the two employees are just standing there in front of the kiosk and it is apparent there is something wrong. The cashier was on the phone for about 10 minutes.. I'm assuming trying to get in touch with her manager all the while speaking spanish the entire time. This will come into play later. So after 15 minutes of troubleshooting (which should have been done way before they opened), she looks at me and asks me if I speak Spanish. I inform her that I did not and she has this reaction like (dammit how am I going to explain this). How are you going to work in a fast food restaurant like KFC as a cashier and not be at least able to explain that the computer is down in English?!? I just walked out because I couldn't believe the absurdity of the situation. I WILL NEVER COME HERE AGAIN! read more

I have given out one stars along the way, but this KFC wants to make me do 2 things. First I want to contact Yelp and find out how I can leave 0 stars for a place. Second I would like to rename this place KBC for Kentucky Burnt Chicken. I was absolutely starving and was in the mood for some chicken so I decided I would stop here. I parked at 9:55 p.m. and was preparing to walk inside, but of course the door was already locked even though they close at 10:30. I regretfully went back in my car and went through drive thru. The only good thing about this location was somebody was actually ready to take my order at drive-thru. Of course when I asked what comes with the $20 fill up? I got serious attitude from the lady that was taking the order. Is it my fault that I'm not 500 pounds like you and knows what every order comes with? Truly despicable customer service. I placed my order and went to the window to pay for my food, when they proceed to tell me I'm going to have to pull around front to wait for the chicken. This would have been nice to know as I was getting ready to place my order but what can you expect from a place that should have all zero stars. I waited and waited for my food. I finally said enough was enough and got out of my car and started banging my fist against the window of the store. Finally my food was brought out to me, 27 minutes later. One would consider KFC to be fast food, I guess I didn't get the memo that they aren't. I got home, opened the bag and just from looking at it I could tell this looks like the worst food I was going to encounter in my entire life. I grabbed the biscuits which were just thrown in the chicken bucket and what did I find but not one, not two, not three, but four burnt biscuits. Threw those right in the trash because I didn't want to break a tooth when I bit into them. I proceeded to try the chicken which I didn't have high hopes for as well and by this point it should be no surprise that the chicken was burnt as well. If you ask this place to give you water I'm sure they would have burnt that as well. I really hope for everybody else's sake that this review is the most recent review so you will know to starve yourself or eat your arm before placing an order here. If I was the last person on Earth and this was the last establishment on Earth, I would pass on taking food from this place. read more

KFC - The half filled $20 fill up. - Fast Food Near Me - Lynn, Massachusetts

Ordered a combo and was charged for each individual item for a higher subtotal. Items missing from order. The woman working the speaker in the drive-thru was combative when a question was asked on what an item included. Just go down the street to McDonalds. Don't waste your money. read more

After reading the other reviews I can confirm everything 1 star customers say is correct. They are rude, the place is dirty, they screw up orders, you look at price on menu and they charge you a much higher price and then argue with you if you question them. I went there a few times coming home from fishing nearby. No more going to this dump for me read more

Me and another women had been standing at the counter for a half hour while the girl working was only taking drive thru orders she had completely disregarded that we were customers are rude and when the other told me to cut in front of since she had to use the bathroom she had come to the counter and extremely rudely told me she was there first i understand helping someone who was there first but you should always be respectful to a paying customer. read more

Worst service. Took 45 min to get my order (chicken sandwich) manager on the cell phone doing nothing, staff eating and on the phone texten and jumping over the counter to fill his cup of soda. this place needs to be shut down. Also got food poisoning chicken was stale. Beware!!!!! read more

This is the worst kfc I had ever order from , my order was way wrong and the chicken was uncooked besides the awful smell that was coming from the bag , I will never order from there again, I called and spoke with a night manager name rosana or something like that and she hanged the phone on me.. very bad customer service read more

The food was crappy Chicken was soggy Mac and cheese was under portioned The biscuits was literally doughy The customer service the worst I've seen. Reminded me of why I don't ever go to KFC won't be back works 36 dollats spent read more

Earlier this week , me and my boyfriend went into the drive thru , and we made our order and we drove up to pay and receive our food but nobody was there to greet us . We sat in our car waiting for someone to collect the money and everything but no one showed up for at least 10 minutes . I give this place a 1/4 star but I guess that isn't possible so I'm giving it a 1 star because of its bad service. Will not go here anymore . Learn how to be professional . read more

Don't get me wrong the food from KFC is amazing, but the service is terrible. I was in line along with 2 other people in front and behind me, and we waited for around 15 minutes before one of the 5 workers came to our assistance. They also got my order wrong which can add a cherry to the top. read more

I've read a lot of the reviews about rude staff, and while the few times I go there they are not the best I have not found them overly rude. My problem is they NEVER seem to have chicken ready. I don't order anything fancy - just your basic bucket of original chicken. You know their PRIMARY product. And it does not matter what time of day. read more