Cancel

    Open app

    Search

    Key Secure Locks

    5.0 (89 reviews)
    Closed Closed
    Updated 2 months ago

    Get pricing

    Response time

    10 minutes

    Response rate

    100%

    Covered by Yelp Guaranteed

    Your project with this business is eligible for coverage up to $2,500 when you hire through 'Get pricing.' Terms apply. Learn more

    Services - Key Secure Locks

    Key extraction

    Key Secure Locks Photos

    Recommended Reviews - Key Secure Locks

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    New lock installed.
    Charles L.

    Alex came by within a hour and took care of the new lock. He was done in about 20 mins and the lock worked perfect.

    See all

    Review Insights

    3 years ago

    Excellent customer service very helpful employees. Many options and resonable prices and I didn't have to wait at all.

    Business owner information

    Photo of Rostislav K.

    Rostislav K.

    I’m glad I could help

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C A.
    0
    10
    2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Great service! What I liked the best is that he came immediately (within 30-40 minutes).

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    They were super quick, within 10 minutes . And the process was fast too . Great job! Will be using again.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rima K.
    0
    38
    10

    3 years ago

    Business owner information

    Photo of Rostislav K.

    Rostislav K.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    loved my service got my door fixed !! great service!!!!!!!!!!! thank u guys definitely would recommend

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 3 of 3

    Ask the Community - Key Secure Locks

    Review Highlights - Key Secure Locks

    They were super quick, within 10 minutes .

    Mentioned in 6 reviews

    Read more highlights

    ASAP|unlocks

    ASAP|unlocks

    4.8
    (123 reviews)

    I can't recommend Antonio highly enough. I called him on a Sunday morning after dealing with a…read morecomplicated door that was completely jammed, and he responded right away. He showed up promptly, quickly diagnosed the problem, and was able to fix what turned out to be a much more complicated issue than I expected. What really stood out was his professionalism and honesty. He was upfront about the pricing before starting the work, there were no surprises, and his rates were very competitive. It's refreshing to find someone who's both highly skilled and completely transparent. If you're looking for a reliable locksmith who's responsive, professional, reasonably priced, and genuinely knows what he's doing, Antonio is the person to call. I'll definitely use him again and wouldn't hesitate to recommend him to friends and family.

    Misleading Pricing, Inflated Quotes, and Property Damage: Avoid This Locksmith at any cost…read more We chose this company because they were listed as Yelp Guaranteed, and we trusted that this designation meant the business had been vetted and was reliable. Unfortunately, our experience was the complete opposite. Antonio initially provided a price range of $55-$120. Before booking, I spoke with Antonio directly and confirmed multiple times that $120 was the absolute maximum we would pay. I also asked what would determine whether the service was $55 versus $120. Antonio explained that using a tool to unlock the door from underneath would be on the lower end, while picking the lock would cost more. After the service, Antonio denied ever providing this information. We were told a technician would arrive within 20 minutes. Instead, we waited outside for over an hour while repeatedly being told the technician was "5 minutes away" despite continued delays for over an hour. When technician David arrived, he claimed our lock was a "commercial lock" and immediately quoted us $480, despite the maximum price we had confirmed with Antonio. When we asked why it was so much higher, he refused to explain. When we said we would call another locksmith, the price suddenly dropped multiple times: from $480 to $350, then $300, and finally $200. The fact that the price changed so dramatically simply by pushing back raised serious concerns about the legitimacy of the original quote. David ultimately unlocked the door using a simple long-reach tool under the door, not any complex lock-picking process and not anything to do with the "commercial lock" he was claiming, and left black marks and damage on the wall next to the door. When I contacted Antonio afterward about the issue, he initially claimed we had contacted the wrong company and asked us to call him. However, once on the phone, he immediately knew who we were and began discussing our complaint, contradicting his earlier statement. We are currently working with Yelp Guarantee to request a refund and reimbursement for the property damage caused during this service. Do not hire this company especially based on their lower end quote - there are many other companies that provided flat fees. If you've hired this company for whatever reason: 1. **Do not be afraid to say you will call someone else.** The price dropped significantly the second we pushed back. 2. **Get all pricing details in writing.** We confirmed the maximum price and pricing factors beforehand, but those statements were later denied. 3. **Pay by credit card if possible.** This gives you options if the service does not match what was represented.

    Key Secure Locks - locksmiths - Updated August 2026

    Loading...
    Loading...
    Loading...