I had the most wonderful time at Ritters last night. They held a ladies night, and treated us so…read morewell. We made planters/hanging baskets (at their cost), offered lavender lemonade, sangria, had snacks such as vegetables and dip, cheese, and meats. They really outdid themselves. Besides that, they have the most friendliest and knowledgeable staff. Please visit them and see their great products, including fresh flowers for the garden. They even provided door prizes and a discount for the evening. They know how to do it right.

Always a pleasant experience shopping here. Staff is always friendly and helpful…read more They provide that local hometown welcome and personal touch the big corporate stores can't give. In addition, the prices are reasonable. Everyone should be shopping here and supporting theses local smaller businesses. It's a great experience. Once you're done here you can walk around and grab a coffee across the street and then grab a meal to go at any restaurant. Kudos to the True Value team!

Just my opinion.....Paul B. is well stocked but beware.......the prices are many times no bargain…read more A small bottle of Startron for the car was above 16 bucks. That same thing at WalMart was something over 8 bucks. Other things compared to WalMart were 20-40 percent higher. I'd recommend shopping around....WalMart.....Ace hardware...Home Depot...Lowes.....or online.

Outstanding place for just about any project you have . The team they have know their departments…read moreand what the sell . A real gem in the community.Thank you Paul B for your service and professional help !!!

I was able to get keys made. They had a great connection from which to choose, and the people…read moreworking there were really nice. Great experience! Looked around briefly, and the prices on various things appeared very reasonable to me. I'd recommend going here for hardware needs.

Great local hardware store and small engine repair at reasonable prices. Took my two lawnmowers…read morehere for service when they both died the same day leaving me with no options to cut grass. Less than a week later, both machines are up and running for under $200! Old-time, friendly service made me feel at home and happy to patronize a wonderful local business. You should go here too!

This is a great store with great service.I can call and order anything and always get it right away…read morefrom the store. Very helpful people. Most always go beyond.We will keep using them. Better local then the big box stores and we love to support local.

For years I've said this is the unhelpful hardware place as no one ever has a clue when I go in…read morethere. Between the nasty paint guy and everyone else looking like a deer in headlights over simple questions, I'm convinced they exist only bc of how far everything else is. When I was in over the weekend, I was told I could bring in my rewards coupon to have adjusted since I left it at home. Today, when I went to do that, they told me they would have to charge my account again for the entire purchase amount. I have never in my life heard anything so ridiculous and I've been in retail a long time. Honestly, don't waste your time or brain cells going there.

Unless you know where your item is and it is cheaper at this Home Depot Stay Away from this store…read more Despite my better judgement and previous annoying visits I went there today. Needed an outdoor electrical outlet cover - so I went to the electrical aisles but had not luck. Walked through the store but saw no associates. Came to the front of store and saw a guy in uniform. When I asked him he looked like a dear in the headlight. Then we had to flag another associate who was passing near by - same confusion. A third unlucky associate passing by was summoned. I repeated what I was looking for. Without looking to see if the store actually carries the item in question he said go to the electrical aisles. But I already checked those aisles I said. Got a blank stares and they walked away. None offering to walk with me and see if they could actually help further. So, I went back to the electrical aisles again to make sure - no luck. Then headed to checkout to pay for a couple of other items I had. While there I asked an associate if I could please see a store manager? Turns out he was busy and not able to come - a second senior person was on his break! As I was walking I met a very friendly and courteous associate in the self-checkout area. She was very apologetic and promised to bring up my dissatisfaction up in the staff meeting. How difficult is it to encourage effective customer service? After all, there are at least. 4 similar stores in the area - one can choose where to go. If all fails - there is always Amazon.

Had a Rheem water heater go bad w/in warranty. Customer contacted Rheem warranty who responded and…read moreconfirmed warranty, replacement in kind. Home Depot manager didn't even look at the written Rheem water heater warranty and insisted HD policy is a PRO RATED refund of initial purchase price. BTW, Fred in plumbing is a rock star. Knows plumbing, where the fittings are, and keeps that section clean and organized. He's a unicorn for the box stores. Great resource.

I love this place. I like to stop by a couple times a month to see what they have. I have purchased…read moretools, fabric, paint and various types of hardware with no isdues with anything.

Tools cheaper quality than Harbor freight. A bunch of junk that shouldn't be in a "Hardware" store.read more

Was really surprised how fast and easy it was to buy a new refrigerator! They had a good size…read moreselection and a sale going on which made it even better! Friendly staff and he worked with us and answered all our Question . The price was lower than expected amount of choices was great for what we wanted to buy!

One star because I can't give zero. Specifically requested help and was ignored for fifteen minutes…read morewhile watching the overhead "pager" keep reminding employees that they were here collecting a paycheck in exchange for a service. So I went looking for help and watched no fewer than a dozen employees walking around, chatting, and otherwise remaining completely indifferent no matter how many times the pager called them. Whoever is managing that store should be embarrassed, and corporate needs to look into it. Absolutely uncalled for.

They have everything you may need for last minute projects. Decent prices for location and…read morenecessity. Staff are friendly and super helpful. I had a shower tub spout with a diverter pipe that just wouldn't budge. Staff put it on the vice and quickly separated the pieces instead of trying to sell me a whole new diverter pipe.

Local small hardware store. There are times that I have had to wait for assistance because the…read moreemployees are speaking with / helping someone else, but they had done the same for me. This is a small-town hardware store where it may take a few minutes longer or cost a little bit more than a big-box store, but personalized assistance is nice. Concerning the previous review, apparently that individual has never needed help at a big-box store. There are usually insufficient employees to help, and often they do not know much about their products. Furthermore, the quality of what you purchase at Ace Fix-it is usually better than the big-box stores.

My first experience here was when I was hosting a barbecue with a garden club. The staff was super…read moresupportive of our club being there and very nice and interested in learning more. We're lucky to have the space! The second experience I had was when my husband rented a cherry picker. we were told it was going to be delivered to our house on a Saturday but it never came. we called the store to follow up and they told us that it would be delivered after the employee had dinner with his family, which wasn't an issue because we were planning on it the next day. Dinner came and went with no delivery. The next morning, we were hopeful the cherry picker would be delivered the following day. Unfortunately, it never came and we had to follow up. Luckily, they were very communicative and refunded our money.

Took the lawn tractor I bought from Hornung's a couple years ago today for a repair. It's mowing…read moreseason so I suspected a significant delay but instead I was told that they didn't care that I bought it from them, they won't taking any repairs from anyone. Wow! That's lousy customer service!!!. Had they told me when I bought it that I was on my own for repairs I would have purchased elsewhere. Very disappointed!!!

Good place to shop. Most clerks ARE friendly. Hours are good. Plenty of free parking - with…read morehandicapped spaces.

Not sure why the bad reviews! This is my neighborhood store. It's Convenient and the prices are…read morecomparable to if not slightly higher than the major chain stores! Some products may seem pricey like a Traeger Grill but overall comparable. I check online before I want to make a run! Service all the years and different owners never had a problem! If I need to ask I actually look for the employees who have nothing going on or in a bunch! They're always willing to help! When I purchase a heavy product they always find an associate to put it in my vehicle! Glad they were open on a storm day I needed to restock on some winter products!