Guardian self storage was a whole new ball game from customer service and satisfaction…read more Kelly helped me and was very communicative. There was not a time where she was like do this paperwork and stopped responding. She even gave me her number so if I needed to get in contact with her I can. She also is helpful with helping save and not making you feel pressured.

Kelly the property manager is awesome !!rates are great ! Property is well kept & clean .read more

This is not. I REPEAT. THIS IS NOT THE COMPANY YOU WANT TO BE WITH IF YOU HAVE TO HAVE THEM FOR…read moreLONG TERMS. This money hungry ass company is just that MONEY HUNGRY. They start you off with about 78$ a month. 6 mths later (if you lucky) they go up to 125$ a month with no reason why other then they can. 6mths later 175$ and on and on and on right now I'm at 255$ a mth they hit me with that for Xmas. Then if you late the higher your monthly the higher your late fee. Plus you're charged a higher convenience fee. That for paying online. They just want to drain you any way they can if I was anyone reading this. Go to Public Storage or somewhere else Not here

My experience was quick and easy to figure out. The staff was very nice and helpful although I had…read moremultiple changes they were accommodating and understanding. The unit it self was great location and easy to maneuver in and out of!

I have only had to drop off a rental truck there but my experience with the staff there was so…read morewonderful that it has me looking at trying to switch my storage rental facilities usage to one or more of their units. I am just waiting for one of their employees to get back to me with a quote because I am looking at price differences in their bigger units but from my previous experience with their staff and from the reviews I have read, it definitely has me convinced that I am 97% correctly on the right path to best choice for my new storage facility. Fil Salinas

Initially pulled up and no one was in the office. Ms. Joy was out doing lawn work in 100 degree…read moreweather! Bless her heart. Great facility if you need something far outta town. Great customer service and clean facility!

We love Lou!! She was friendly and professional. She showed us multiple units and was very patient…read more She had a nice vibe and made us feel comfortable.

I have been at this location (Hwy 6 @ Glenn Lakes) since 2015 and have two 10 x 30 units. Started…read moreas Locktite, then Cube Smart and it is now Extra Space storage. Never had a single issue with management - Until Tamika. She seems to have big corporate aspirations but totally lacks in customer service. Today I was at my storage space looking through some fabric books to take to an appointment. My overhead lights are out so I plugged in a light (outlet right next to my unit) so I could see. Here comes Tamika. "You have to unplug the light. It is a fire hazard". My overhead lights are out! I need to see. "You can't work here". I need to pull some stuff from my storage and I need to see. I got nowhere. And this isn't the first time. I have asked for someone from corporate to contact me. That hasn't happened. You try to call corporate and it routes you back to the local business - and Tamika. I am going to have to look for another space because of one employee.

Thank you Brandy at Public Storage for providing excellent customer service. From our initially…read moreconversation over the phone to completing paperwork onsite, you went out of your way to answer all of my questions. Thank you for that.

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

Every 6 months rates go up 3-50$ And pay a week late the…read moreover charge is outrageous 125$ a month to 299$ with late fees Fuck this place

The worst property manager ever. I got stuck in elevator and called and called for her never…read moreanswered. What's the point of "on site always" if they won't help when you need them. And when I finally got out she could not even apologize instead got mad at me for being so upset for being stuck over 20 minutes!!! The value is not worth it. The rent goes up so often within a year it went up 100 dollars. Not worth it since they never have the dolly's available. Always only one elevator working.

If i can give this place no stars I would. This has been the worst experience I have had with…read morePublic Storage and hope never to have to use them again. Predatory practices, Bullying tactics and tone deaf staff, constant calls from multiple facilities in that area not the particular location that I rented from. Voicemail is all you get and then they call you back and leave weird messages. Prices never the same, my storage increased by 50 dollars and sometimes even higher depending on how they are feeling I guess because I've never experienced that type of arrogance before. Even trying to get corporate you can't reach them, there are so many prompts until you give up on trying to reach a human. Everyone is sorry you experienced this or that, yet nothing has changed. It is a storage not a home why are you charging like someone is living there and applying fees by the 3rd is insane and again I am storing not living in there.

Rates will go up after a few months. They have advertised spaces for lower rates than what you are…read morepaying so clearly new acquisitions is all they care about and not retaining their paying customers. It is storage - nothing special - offer the same as everyone else climate control and different size spaces. Will be looking for a new storage place.

I rent a storage unit from CubeSmart on 6403 W Orem, Houston Texas for a few months which I closed…read morethe weekend because I no longer needed it. But let me tell if I ever need to rent a storage unit again it will be this location. The manager Persephene and the other young lady that works there are both kind, friendly and courteous. They answered all my questions about locks, security, etc. The units are neat and clean. You have excellent assessibility to any unit from the time you enter your code to walk in to your unit. If you need a storage facility this location is Par Excellence Top 10. Thank you Persephene for assisting me. Priscilla

I must leave a positive review about employees Meagan------ & Hailey Ruiz.. They are quite a good…read moreteam. They make an honest effort in explaining the few fees charged. A couple of times I put off making the drive to go into the store to make a payment. The messages left are not the least bit offensive... my bill, my bad, not theirs. I appreciate that. Friday, I expressed to Hailey that in my old age, I'm getting paranoid about going to my unit, alone. That sweet girl offered to accompany me. I'm so happy to know that customer service actually means something to her. I've changed my mind about relocating my things to a different storage company that's closer to me. Hailey will be there and my things and I will be fine!

It's been a great storage experience. Customer service over the phone is instant. The owners are…read morevery respectful and work with you. This storage will always be my go-to, and I will always recommend it to family and friends. We stored our dump trailer here; it was always safe, with plenty of light, security cameras, and space to back in and park.

Erin provides great service. She is responsive, proactive and friendly. The facility is clean and…read moreeasy to get in and out of. I would recommend this business over and over again.

Had a situation that led to me needing a storage unit immediately.... to say that Earl was helpful…read moreis a huge understatement not only was he able to get me a unit last minute but he also gave me other helpful information

Met with Earl and he was helpful from the beginning. We located a storage room that fit my needs…read moreand he was very accommodating with my move in date. Everything went smoothly. My rental fee is about half of what I was paying somewhere else. Earl made this rental very easy and pleasant.