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Costa Mesa, CA

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Keratin Lab

4.7 (211 reviews)
ModerateNail Salons
Closed • 10:00 am - 7:00 pm
Updated a few days ago

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Response time

10 minutes

Response rate

100%

Services - Keratin Lab

Manicure

Manicure and pedicure

Keratin Lab Photos

Recommended Reviews - Keratin Lab

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Reviews With Photos

Fresh nails by Jolene
Natalie S.

I've been coming to Keratin Lab since it opened in 2021, and still won't go anywhere else! My gel nails always last a full 4 weeks every time without breaking or peeling and has made the upkeep so doable with a busy lifestyle. They always do an amazing job with new nail art ideas, are professional and fun to be around. The owner Jolene truly cares about her customers and treats them like family. If you're looking for a new spot - this one should be on your list!

Always have the best experience at Keratin Lab. I've been going here for years and see Kim and the service is always impeccable. Whether I'm doing something simple or doing a fun holiday design they always deliver. Great location and space as well!

Love Keratin Lab! All of the girls are very genuine and care about quality and client experience. The talent in this salon is unreal and the positive energy makes it even better.

Classic Manicure

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3 years ago

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Business owner information

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Jolene L.

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Keratin Lab Reviews in Other Languages

Ask the Community - Keratin Lab

Do you sell gift cards or gift certificates? My daughter in law, Emi, is a regular client and I would like to gift her w/ getting her nails done, etc.

Hi there! Yes, we do offer gift cards! You can stop by the salon anytime for a physical gift card, or if you prefer something quick and convenient, we also have e-gift cards… 

Hello, is it possible to make an appt with Jolene? Thanks

She is not taking any new clients at the moment.

You're phone aren't working. How can we reach you to make an appointment or are you permanently closed?

We are open. Please call again as our phone lines may be busy.

Do you do gel x fills?

We do not do Gel-X fill.

Do you do dip? If so, what do you charge? What do you charge for a gel mani?

We do not offer dip at our salon.

How much is for a regular fill with gel?

Regular fill with gel is $60.

View All 9 Questions

Review Highlights - Keratin Lab

“I have been with Jolene for the better part of a decade and would never leave her or the girls at Keratin Lab.”

Mentioned in 68 reviews

Read more highlights

3 Thirty 3 Nail Bar - Soft opening special... 20% off all services. Expires 2/29/20

3 Thirty 3 Nail Bar

4.4(178 reviews)
0.4 mi
•$$

I hadn't had acrylics for a while and realized that I missed having them, so I looked up nails…read moresalons near me and this place caught my attention. I am so glad that I booked an appointment! From the moment I sat down I was shown a book to pick out the color I want instead of having to choose one from the shelf of all the polishes. I only saw one sparkle color, so I asked if they had anymore glitters, and they did! I chose pink sparkle to match my purse and outfits I have been wearing lately. The whole process was so easy and quick, and the lady who did my nails was so nice. Towards the end of my appointment to my surprise, an employee from the coffee/ juice place next door came in and said they had extra drinks so I also got a free coffee! I paid first and tipped first before I got my nails done so that I didn't have to touch anything after and risk messing up the polish, but the gel dried so quickly I don't even think it was necessary to do that!

I rarely leave negative reviews, but this was one of the worst experiences I've had at a nail salon…read moreand it is very unfortunate. I called ahead and was told to come in at 6:15 PM. I arrived only about three minutes late, yet I ended up waiting nearly an hour before anyone started my service. Once I was finally attended to, I was immediately handed the color book and rushed to choose a color, making the entire experience feel stressful instead of relaxing. The service itself felt rushed from beginning to end, and unfortunately, the quality reflected that. I was charged $108, wasn't given a receipt, and left wondering what I had actually paid for. The final result did not meet my expectations. I understand that businesses get busy and that employees have schedules to keep. However, if there isn't enough time to provide proper service, it's better to be honest and say there is no availability rather than have a customer come in, wait for nearly an hour, and then feel pressured through the appointment. A trip to the nail salon should leave you feeling relaxed and happy. Instead, I left feeling stressed, rushed, and disappointed. Between the lack of communication, feeling pressured throughout the appointment, the poor-quality service, and the price, this was an experience I won't be repeating. Thank you anyway.

Photos
3 Thirty 3 Nail Bar - #letsbekind

#letsbekind

3 Thirty 3 Nail Bar - Protocols

Protocols

3 Thirty 3 Nail Bar - Mother's Day Special

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Mother's Day Special

Luv Nails & Spa - Soooo cute and amazing. I'M IN LOVE. 10/10. Reasonably priced too. And fast! Got done in 35 mins.

Luv Nails & Spa

4.0(345 reviews)
0.8 mi
•$$

Perfect sets every time. I've been coming here for years and it only gets better. I have been…read moretesting out certain shades of nudes on my hand to best match my nail bed and skin color, and the entire team is always patient and helpful. Haylee and Vani are always efficient and precise with their shaping and color match. The salon is clean and always playing some nice chill music. Highly recommend this place!!

I'm really disappointed with how this situation was handled, especially because I gave the salon an…read moreopportunity to correct the issue before leaving a review. At my first appointment, I showed a reference photo of exactly what I wanted. The technician never asked me what shape or length I wanted, and I ended up with nails that were completely different from the reference photo. I brought up my concerns that same day, but I was told the manager wasn't there and that there was nothing the staff could do at the time. The next time I came in, I explained everything to the manager. She told me they would correct my nails and make sure I was happy, so I agreed to have them redone. Based on that conversation, I believed they were going to make the situation right. Had I been told beforehand that there would be no adjustment whatsoever for correcting the previous service, I would have simply gone somewhere else. After my nails were redone, no price adjustment was made. On top of that, I noticed I was being overcharged by an additional $10 based on the price of the services I received. When I tried to address everything with the manager, she told me I should have complained on the day of my original appointment and that there was nothing she could do. I explained that I did complain that day, but her employees told me the manager wasn't there. At that point, I stopped disputing the original service and tried to explain that I would pay what they were asking, but that the bill for this visit was still $10 higher than it should have been. Unfortunately, there seemed to be a significant communication disconnect, and I ultimately paid the amount they requested and left. What bothers me most isn't simply that I didn't like my original nails. Mistakes and misunderstandings happen. It's how the situation was handled afterward. I brought up the problem immediately, returned after being told they would correct it and make me happy, and then was later told I should have said something on the original day when I had already done exactly that. I would have appreciated clear communication from the beginning. If I had known that their idea of "fixing" the situation meant I would still be responsible for the full cost with no adjustment, I would have taken my business elsewhere. The additional $10 overcharge on the second visit only made an already frustrating experience worse.

Photos
Luv Nails & Spa - Valentines nails by Vani (pedi not shown by Amy)

Valentines nails by Vani (pedi not shown by Amy)

Luv Nails & Spa
Luv Nails & Spa - Gel blue toes

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Gel blue toes

Keratin Lab - othersalons - Updated October 2026

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