I've done business with this company for years and they are the best in the DMV area! Great prices…read moreand convenient drop off & pick up times. I brought a gaming pc that was designed by the owner, for my 14 year old son. My family's cell phones have been repaired here as well. This business is a one stop shop! The owner, Fredo is a jack of all trades! He designs graphic tees and other clothing items. I was able to get all of my questions answered in a timely fashion..

This was an easy experience! I simply texted, dropped off my laptop and picked it up a few weeks…read morelater good as new! Pricing was reasonable. Communication was easy. The requested repairs were completed perfectly.

My laptop just stoped working (like it wouldn't turn on even after I tried every recommendation on…read moregoogle) the day before I had two exams and a presentation due. I heard about the shop that morning and brought my laptop in. They fixed it within a few hours and kept the shop open late for me because I had a class at the same time they close. They were nothing but kind and I really appreciate everything they did for me!

this was the worst place i have ever used..john appears to be on drugs he was very pressed about…read moregetting money way before the job was even found the problem..when i went to pick it up the screen was so dirty with finger print and then he started nodding never again

Terrific service and atmosphere! Can't say enough good…read morethings about shopping at this store. The staff went above and beyond to help us navigate buying a new computer for streaming. Thank you, George! You are the best. We almost over-bought on Amazon because we're aren't very sophisticated about computers. You understood our goals and get us fitted with the right equipment.

I came in here in hopes to find an accessory for my iPad. I had no idea where to look in this store…read moreand wandered for a bit. I literally went to the back of the store towards because it felt like the right area to go. No luck with that train of thought because there was nothing in this area. Surprisingly the area I needed to look in was exactly right inside the entrance to this store. After finally figuring this out, I stood in front of the items and tried to figure out which item would fit the model of iPad I had. It didn't help that they had the items in bulky theft deterring cases. I know why they had to put them in these, but it made it hard to figure out if each one of them would fit my iPad. It was quite the ordeal to pick up each one, attempt to read the backs of each and then switch up. It didn't help that I had a bag with me with items in it and I didn't want to put it down. What made matters worse here was the noise level. It was so loud that it was hard to concentrate. It was like I was in a frat house during a party. The music was so loud in here that you could hardly hear a thing. In fact, when I was asked if I needed help, I declined instead of having to yell my answers/questions to the store employee. When you thought the music was finally being turned down, the volume shot back up. I had enough of this and decided to leave. I ended up picking up my item elsewhere. A place that I wasn't in the middle of the rave.

I had an issue that came up quickly that made my desktop impossible to use, and I couldn't…read moreunderstand why - I don't know much about computers but I was hoping to find someone to consult with to get a sense of what was going on. Caliph responded to my request for more information quickly and scheduled a consultation for as soon as I was available - he helped me troubleshoot what might be going on and we were able to resolve the issue quickly. He is very patient and goes step by step by step to get more information and eliminate possible issues. Highly recommended.

The service was top notch and my problem was fixed quickly. I highly recommend the services to…read moreanyone with computer issues. It was an excellent value.

Our 17 year old washing machine needed to be replaced. We went to our small, local appliance repair…read moreand sales shop. They did not have what we were looking for so we reluctantly headed for Home Depot. On our way I realized we were practically going to pass Best Buy and on our last visit there I saw they had a fairly good size home appliance department. We stopped in and they didn't have a huge selection but they did have what we were looking for. Only small glitch during the buying experience was that we waited awhile and no sales person appeared. We asked at the help counter and they said they would send someone over. We waited some more still no salesperson so we were walking out the door when an employee ran over and said there was someone of the way. When our saleslady came we showed her two machines that we were interested in. She pointed out one had features we didn't need and was more expensive than the other model. Great, we had our washer picked out. As we were checking out our salesperson told us they could deliver it in two days. Wow. She also said they would initially give us a delivery time frame of 7:00 a.m. to 7:00 p.m. but they would narrow it down before delivery day. Shortly after arriving home we received an email from our delivery "coordinator" saying our delivery time was 1:00 to 5:00 p.m. We noticed on the email was also a tracking button. When we checked it the delivery day there was a map with our home marked and a little truck showing where they were and a delivery time of 1:31. I got fascinated with this tracking feature and kept checking as the time would change as they got closer to us. Just as the tracker said they were 10 minutes away our phone rang and it was the delivery man confirming their arrival. They arrived just as promised and within 15 minutes had hauled the old washer out and set up the new washing machine. I have never had such a great experience with an appliance delivery before. I will definitely consider going back to Best Buy when I need to replace another appliance.

I will not be shopping at this Best Buy again. While I fully understand and respect the importance…read moreof loss prevention, being closely monitored by a police officer while shopping and having my receipt aggressively checked at the exit, when not all customers appeared to receive the same treatment, left me feeling uncomfortable and singled out rather than welcomed. A customer's skin color should not determine how they are treated. I made a legitimate purchase of Apple AirPods, yet the experience made me feel unfairly scrutinized. As a result, the product is being returned, and I will not be spending any more money at this location. To make matters worse, after escalating my concerns to Best Buy's executive team, I received a follow-up call that felt dismissive and failed to meaningfully address the issue. Customer service at this location has clearly declined. If this behavior continues, it is not surprising that customers will take their business elsewhere. Treatment like this does not belong in Silver Spring or anywhere else.

I always recommend The Micro Geek to my friends and family in the DC area, as I can count on this…read moreteam to take outstanding care of their technical needs. Courteous, efficient, professional, and an all around great guy...Mr. Azad is truly one of a kind!! I've worked with him on a number of projects, and each time he consistently comes up with solutions that get the job done correctly, on time, and under budget. As a fellow I.T. professional, I am truly proud to say I know Mr. Azad, as he continues to raise the bar of excellence for our craft!

I was at a loss when faced with invasion by malware. Decided to take a chance on Micro Geek since…read moretheir online reviews were so exceptional. Thankfully, the positive feedback about their work is true. In less than 24 hours, I had my laptop back, running beautifully and free of, not only the pop up Scare ware, but also the viruses beneath my awareness. Additional guidance and maintenance tools were afforded within a reasonable price and without a 'price gouge' for the quick turnaround. They even get 'extra care points' for removing ugly and tough-to-remove adhesive remnant from band aids over my webcam... a random act of kindness that brightened my view. Without reservation, I will return and recommend to others.

Responded quickly to request, was very respectful and kind, seemed credible and reliable, offered…read moreaccessible pricing options. My laptop still has issues, but I was given proper solutions to work around them. I would definitely return and recommend his services to others.

Winston gives excellent service! He knows his stuff! Knowledgeable, patient and worked with me to…read moretroubleshoot an "out the ordinary" problem. My DUAL monitor KVM was on the fritz on my second monitor and thought that maybe I needed to get someone to open up my KVM unit to fix the port. We Walked through the problem and solved immediately. Had we not solved it he was willing to come over and get it done before opening up the machine! Thanks sooo much - from your Legacy customer- Elizabeth!

This place is a ripoff, do not visit! I had trouble…read moreupgrading the memory in my laptop. Tried several from the big stores and they didn't work, so went to Computech to see if they could help me. The same 8GB RAM costed $40 more than other stores, but I had to pay for it first and they would install it for free. Turned out the memory didn't work either, and they asked for a 15% restock fee to get my money back even though I didn't even leave the store. I didn't even get what I needed and got ripped off.

Computer was fixed but while in their custody I get a alert on my phone about someone logging into…read moremy credit karma account. This never happened to ever so I'm pretty sure I know what happened. Just FYI for anyone dropping any laptops or computers here be carful.

In today's age, a personal computer is more than email and web surfing. It could be a person's…read morewhole means of banking, communicating and such. When a big name computer center did not touch my pc for four days, I reached out to Fatech. In a few moments the issue was determined and a course of action agreed to. I got my PC back in less time than it sat at the other store. These folks are great. I will definitely come back for future PC needs.

Had some trouble with a case swap on a high end gaming pc. They were able to help me super quickly…read moreand charged a very reasonable price. Very knowledgeable and made sure I was well informed about my new rig. Highly recommend!