My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

Quality work and value for money. Great Job, would recommend. Jerry , Andy and Tim went out of…read moretheir way to get things done with City.

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

We had Anthony from Aubrey Plumbing install this tankless water heater and we couldn't be more…read morepleased, we no longer have to worry about running gas all the time or a timer to cut down on gas usage, Thank you, Anthony and you are always there when we need you

I highly recommend Aubrey Plumbing Co. 972-442-9523. www.aubreyplumbing.com…read moreService manager, Anthony Morgan, was very patient listening to my explanation of our problem and because of my previous difficulties with other companies said they would not charge me (not even service charge) if they couldn't get the Delta handle (threadless base) off. Repairman, James Weisdorfer, was able to replace the faucets, but acknowledged that it was not a simple fix that the average homeowner would have been able to do. We did try several things with no success. Professional. Customer oriented. Competent. Reasonable repair cost. Excellent service.

It's pretty overwhelming when your hot water heater is shooting water out at 7:30 pm on a Friday…read morenight! After making a couple emergency calls to local plumbers, including my wife's cousin who owns a plumbing company in garland, no one would make time till Monday or even answer their phone. But not Brennen at Plumble Bee! He was finally referred to me, & not only answered his phone, but answered my questions and made an appointment for the next day to help me replace my WH. Turned out, it was any easy fix for me to do myself, but that doesn't discount the fact Brennen not only answered the call of duty, answered my text questions at 9:30 at night, & followed up with me the next morning. His knowledge and availability has earned my loyalty for any future needs and I highly recommend Plumble Bee for any of your needs as well. Thank you Brennen for being there for me when no one else was. 5's

Friendly Service They worked very carefully, covering floors…read morewith pads One of the best prices in town after calling about 5 different places. Picked up WH from local hardware store and no upcharges. Overall, very happy with the work and response and would definitely use them again

Highly recommend!…read more Last night about 8:30pm, I needed to run some errands, and found the water heater leaking a lot of water in the garage and porch. I called Chuck as a new customer and he was at my house in less than an hour. He stopped the leak for the overnight, then came back this morning and installed a new water heater. He is very kind and knowledgeable and explained everything to me, the water heater looks beautiful, and everything is very clean. Rates were very reasonable too. Wonderful experience!

Chuck is a true gentleman who is proud of his service to the community. His work is exceptional and…read morehis prices are reasonable.

Have used O'Bryan for a few years. Easy to work with and their technicians are very competent.read more

Excellent service ! We really appreciate their thoroughness and them keeping everything in tip top…read moreshape

Michael replaced two older soldered on faucet valves and a tricky sink drain with AC discharge…read moreattached. His pricing was fair and straightforward.

My customer experience with Michael Hairston was very productive and favorable. When I initially…read morecalled his office, his receptionist was courteous and professional, Michael called me shortly thereafter and I apprised him of several plumbing issues, one of which involved two faucet handles that had a measure of corrosion. He quickly suggested I contact the manufacturer and take advantage of their lifetime warranty. I did and they agreed to send me replacement handles. That was an immediate cost saving measure. When Michael came to my home the next day, he proceeded to unclog three sinks, and improve the water flow in the three connected faucets. He also conveyed some valuable household plumbing information that should prove beneficial going forward. All of these services were provided at a reasonable price. I will definitely call Michael should future plumbing issues arise.

Free estimate…read more Prompt service. Answered all my questions. No BS. Replaced an old water heater and they were able to use a larger capacity unit which was great.

Called for a hot water tank issue and they scheduled me for an appointment a day and half out. 15…read moreminutes past the appointment time, they called to cancel because no one was available. They didn't seem concerned to keep my business.

Once again Pablo has come to the rescue! We had a pipe break in the wall and spill water all over…read morethe dining room. We quickly turned the water off to the house and sopped up the water. This happened late at night. He was out promptly the next day and capped the pipe so we could get the water on until he can come back to do a proper repair. No charge. We so appreciate his prompt response and making our life livable!

I had a toilet flush replaced and about 10inches of tubing to the shut off valve. These parts cost…read moreabout 30dollars at Home depot. They were here about 45 minutes total. They had the gall to charge me about $437.00 with tax. I was appalled. When I called to complain I was blown off The receptionist said I received a pre - estimate which I didn't. The only estimate I got was for a replacement for a toilet verbally. I unfortunately am disabled but in the past I have changed these parts myself. It is not hard. This didn't fair well on my senior Income. I have already made my complaints to others. Charlene Simons

I needed a kitchen faucet replaced and they were quick to respond to my request for service, they…read morewere able to make an appointment for the next day and they showed up on time. He was friendly and knowledgeable and quickly fixed my issue. Great service at a reasonable price. I would highly recommend this company

My hot water heater broke and so I reached out to a number of plumbers on yelp. Jonathan was one of…read morethe most responsive and straightforward guys I talked to. He was willing to diagnose my problem from me sending a few photos, and his price was also very reasonable, so I went with him. Our hot water heater was still under warranty, and he was happy to work with me by just charging for labor. He and his guys showed up on time, were very friendly, helped me bring the old broken one to Home Depot, brought it back, and installed it. Couldn't be happier with the work and wouldn't hesitate to recommend him to friends/family!