I went to Express Oil Change at their 20611 Kuykendahl Rd, Spring, TX 77379 location…read more I have always been impressed with Express Oil Change, but the 20611 Kuykendahl Rd, Spring, TX 77379 really impresses me. The manager on staff was named Toby Swanson. Toby and his crew really nails it on the head with what brings continued return business. Continued "returned" business is actually so simple it is too simple for many business to comprehend. What is the formula to ensure "Continued Returning business"? 1. Professionalism 2. Meet and Greet the customer happy and ready to roll 3. Respectful 4. Observable proper skill sets 5. Ensuring the customer is "delighted" they spent their time and money at the establishment. There you go, that's it. Simple, but often times rare. Trust me I watch for all five anywhere and go and any company I give my business too. John Gwin

Fast, friendly, professional and honest. Repeat customer right here! One stop shop!!!read more

Went in for an oil change after work. I didn't even need to get out of my car. Super friendly,…read morehelpful, and quick! Pricing was more than fair. Will definitely be back.

I came in to get a oil change and left with a hood that wouldn't close. I had to get my hood…read morerepaired immediately somewhere else since my alarm in the vehicle was on at all times and after talking to management at the store and the district manager they did not offer anything to repair my vehicle. To say I was disappointed is an understatement considering how many times I have come to Jiffy Lube over the years and with multiple vehicles. To treat a long-time customer like this goes to show what kind of company you are dealing with.

This is the best place around for oil changes, inspections and some repairs. They have self serve…read morepopcorn, cokes and coffee while you wait and they are very friendly and courteous.

I went for oil change yesterday. No Coffe…read moreNo cookies Trash laying around. One of the customers waiting for his car told me they didn't know what wrench to use. When I went to get my car, they pulled the parking brake so hard backward that I had a very hard time releasing the parking brake. This place is that the same as it used to be not that they have been under new management it's really gone down downhill.

I recommend staying away from this business. Price and the WORST service experience I have ever had…read moreat any quick oil change garage. The manager used her gender as a shield to subvert a disagreement I had about the difference in price the tech quoted me versus a lower price I paid at the Louetta Take 5 location for my wife's car 2 weeks ago. Some people have no business in retail - and some businesses have forgotten what SERVICE truly means, it's a quality so many businesses, big and small don't consider, it's all about squeezing every $ possible they can from the consumer

this place scams they charge their prices based on the person and car. Nobody needs a coolant…read moreflush... they say it's $150 then say we can do it for $135 today. They get every girl who doesn't know to get it. Desirae is a scam artist. Next time don't scam my gf.

Came in for a oil change and yearly inspection and they took care of me! Customer service was…read moreexcellent! They also stated the additional free of charge duties included with the oil change which was a great touch. The price of the oil I feel is a bit more pricier than your average, but for a 20 min service I'm ok with the additional bucks for that. I may have found my new lube station!!

In & out in a quickly & timely manner. Customer service was a 10/10. Absolutely recommend!read more

Very friendly employees, helpful, informative, attentive, and fast! I got an oil change and…read moreemissions inspection while staying in my car and they told me every step of the way what they were doing or what they found and showed me my filter. Trustworthy guys.

I just left Take 5, and from the moment I arrived the experience was disappointing. When I pulled…read morein, Luke greeted me by joking that they "don't do oil changes on weekends" and that they "only work on transmissions." He delivered these comments without a smile, and the tone came off as unprofessional rather than friendly. He did not offer water, did not give a time estimate, and I ended up sitting in the bay for more than 50 minutes before anyone even touched my vehicle. The music in the shop was so loud you could barely hear anyone speaking. When Luke finally approached to explain the oil change I needed, I asked if it was the same type I received previously. He said he didn't know because his system was "fried" and he couldn't view my past service history. After the oil change was finished, he told a young lady named Faith to check me out. Faith was polite, but when I asked why none of my fluids, filters, or tire pressure had been checked--as they normally do and as I watched them do for other customers--she said she was only told to cash me out, and that I could "come back tomorrow" to have everything checked. This was the longest and worst experience I've ever had at Take 5. The customer service was nonexistent today, and based on this visit, I will not be returning.

I have been taking my car to Caliber Auto Care (formerly Service FIRST Auto Care) for years now…read more When the company changed names I was worried that the service level was going to tank. I can assure you the service is actually better! They have assisted with oil changes, and repairs. They are gracious, they don't try to oversell you or push you to get unnecessary repairs. They keep you in the loop via text and email and provide you a copy. The staff is nice, coffee and water bar, free wi-fi, free ride home and back. I trust Caliber Auto. You can too!

Although their services weren't needed this time, I highly recommend them based on my friends'…read morerecent repairs & my conversation with Sam. He was very positive and encouraging as to my car's symptoms and recommended a few things for me. He was not pushy and VERY helpful!

I went for a state inspection so I really didn't get any major work done but I was very pleased…read moreabout how professional, polite, and prompt my inspection was done. As soon as I walked in, it was nice to see how clean and spacious the establishment was. They have a TV, a drink area, and comfortable seats. They also have a mini desk if you want to take your computer and get some work done. I was greeted by Ignacio who was friendly and polite to me. He offered me something to drink and told me to make myself comfortable and that my inspection wouldn't take long. I kid you not, I made me a coffee and sat down for like 3 minutes and Ignacio came out saying it was done, just like he said. That's how fast they were!! I left with a good impression of this place and I know that next time that I need my car serviced, I know where I can bring it.

When I first came here, Eli made me feel like I was at home. I really like their customer service…read moreand honest opinions. I didn't feel like they are trying to cheat me or up charge me. They fixed my belts and I noticed a squeal still, came back and they tweaked it right away. When I had a flat tire he didn't only just fix it but told me what was wrong and how I can go fix it by contacting the manufacturer. I've also listened to Eli talk to other people and help them out and it's all great customer service! Check them out with your car is

So I go into a accident around 5:30 pm . My tire popped and I needed to get to a shop immediately…read more Not only did they take care of me right away but let me tow my truck there . They gave me a great deal and stayed open 45 min after closing to take care of me . I would definitely recommend them to take care of any needs . 5 stars !

My son & I came in here a couple days ago because his AC wasn't working. The tech & eval process…read morewas fairly straightforward. They recharged our Freon and charged 80 bucks. They gave us an action plan of suggested work going forward. Terry seemed pretty nice.

The staff at Rainforest Car Wash & Lube are very hard working and attentive to their clientele…read more Have brought my vehicles to this location on various occasions, even when the business was named, Cypress Station Car Wash. Most recently, had my vehicle washed and had to bring it back the next day due to some areas that needed additional touch ups. The staff rewashed the exterior of my vehicle without hesitation. And kudos go out to Miguel (Mike), who did great job detailing it and ensuring the vehicle was completely spotless. My family and I will continue to bring our vehicles here for their exceptional service and great prices.

This was the last straw. Instead, I would allow an elementary soccer team to wash my truck rather…read morethan let these clowns do it. I paid 40 for the "good wash" but got a rush job. I told the latter about the water spots on my front bumper, and she acted as if I cursed her out. My back window on the outside was no even touched. I should have gone with my right mind and paid 50 down the street for a quality hand wash. Do not come here; save time and money.