This place is great. I took my wife's E-Bike in for a quick repair. rather than make me wait, he…read moretook care of the fix immediately! Didn't' charge me for his time or the small part. This place will now get all of our business. Might be some of the best and friendliest customer service I have ever received! Thanks Again! Greg

I'm pretty disappointed with the service I received. I brought my bike in because the pedal crank…read morekept falling off. One of the service workers recommended the mini tune-up, saying it would cover the fix. When I picked it up, I was told the bike needed a new crankshaft because mine was bent. Fine -- I paid for it, assuming that would resolve the issue. Unfortunately, shortly after, the exact same problem happened again. I wasn't able to return the bike until this month (the original repair was done in August). When I brought it back, I was charged an additional $20 for parts, again thinking it would finally be fixed. But the crankshaft came off again mid-ride while picking up my kids. I took it back immediately, and the service employee told me the crankshaft was broken. I explained that I had just purchased it from them. He seemed frustrated, went to the back, and said that if this repair didn't work, I would need a new bike. At this point, I've spent about $120 on a repair that never actually fixed the issue. It's really unfortunate because I like the shop and thought it was a cool place, but this experience was frustrating and disappointing.

This place is AWESOME!!! They are well stocked on bicycles and accessories. John and another…read moreemployee (sorry, didn't catch his name) were a huge help in getting the brake on my walker. I highly recommend

Some of the best customer service I've ever dealt with. Jon was super helpful but so was the whole…read moreteam over there. They really value their customers and took great care of me. Honestly will be back to purchase more bikes and gear from this store just due to the staff being very welcoming! High recommend checking out this location.

Shop is small but had a ton of variety (all e-bikes of course)…read more My daughter settled on the Emojo Streetrod in a blue color. Very cute bike and has been very reliable in the week we've had it. Charges fully in about 4-5 hrs and really does last a min of 50 miles. She's already ridden it all over town with her friends either riding on the back or with their own bikes. I did add some axle mounted rear pegs for passengers. The sales woman was informative and let both me and my daughter test ride the bike before we purchased. Also showed us the service area since they can do in house repairs, upgrades, tires, etc on site. They have some moderately priced bikes up to some more expensive models in stock and even had some smaller bikes for younger kids. Definitely recommend Rebel Bikes if you're looking in the Temecula/Murrieta area.

I wish I could give this 0 stars. I was absolutely blown away by the price. It was gonking cost to…read moreput an inner tube in my son's tire. About $120. I should have said no for that, but I figured I would give this place a chance since it was recommended from Temecula motorsports. When I receive the wheel the next day, not only did they scratch rim they spray painted it black to try to hide it. By the way, they did not even tell me that they damaged the hide it. The only reason now is because they did a very bad job hiding the damage because they spray paint and the spokes also. When I went next day, the owner who on the phone was one of the meanest people we've ever spoke to refuse to give us any kind of a refund, told us we should have known the rim was going to be damaged. Fortunately, for us, there was a worker there who took herself to make situation as good as she possibly could by giving for what we spent and took the paint off the spokes. Leaving us still with the damage rim. On the phone, the owner told us to quit Whining and she wasn't going to give any type of refund. This owner is a awful business person. If this is the way she does business I don't know how they stay open.

First time dealing with this business and hands down would highly recommend to all. We got a bike…read morethrough the California e-bike incentive program and they helped my husband fill out and file paperwork, for his new bike and accessories. When that bike didn't work out, they called and explained that the bike didn't qualify, but quickly helped him select another while adjusting the new paperwork. They were quick, friendly and so helpful. On the day of pick up, a nice lady helped us load it into our van. Thank you for all your help, we appreciate you!

Never again. Gouge City…read more Took a factory built bike (minus the front brake) in for the finishing touch. They charged $100. What a f joke.

Randy and his team got my old Specialized StumpJumper looking like it's brand new!!!…read more Then a couple weeks later my daughter ran over a nail on her e-bike and they replaced the tire due to the wear and tear. They only needed to have the bike for a day and now she can ride it to school for her last few days! Thanks again, Old Town Bicycle!!!

I went in to have by kids bike looked at - had an issue w/ the breaks. Apparently it wasn't a very…read morebig issue, so they didn't even charge for the repair. Very kind hearted folks. It's good to know people like this still exist. I'm contemplating purchasing a Mountain bike from them. 100% recommend them.

Now that my wife and I are both retired, we wanted to stay healthy and enjoy the scenery at a…read moreleisurely pace (either in the local area or when we go camping). We decided to purchase electric bikes would be perfect. Problem was, there are many e-bikes available and lots of companies to choose from. We had always driven past Pedego many times so this time we stopped in. Tucker, Mallory, Zoe and their son took the time to answer our questions, we never felt rushed, friendly, compassionate and knowledgeable. We visited two more times with more questions and to test ride. We enjoyed the friendly atmosphere and awesome customer service, so we decided to purchase our bikes from them. We are now part of the family.

This is a great, family owned and operated store in Temecula off Winchester. Dont go buy an ebike…read moreoff Amazon or anywhere else until you actually go see them and learn about them. This place helps you do that, highly recommend

they helped me tighten my chain and helped me with brakes and they helped me with my pedals and…read moremore like My tire

We had amazing service at this bike shop today! We went on a short ride on our new bikes (we didn't…read moreget them from here) and had a chain mishap and had to walk our bikes into the shop expecting to have to leave the bikes there...but instead immediately were helped and bikes adjusted in minutes because it was a quick fix. Would 100% come back and shop with them!

I came to Jordan, the owner, to have my kids bikes worked on. He treated the whole process with…read moreextreme consideration even with a small job like mine. Jordan made sure to call out the issues he found with these new bikes and even contacted the manufacture about coverage of warranty. Jordan treated my small job as if I were a big client and I appreciate that. He educated my children on the correct way to use the bike and made personal adjustments at our home. Jordan went above and beyond what he should have and it just goes to show how passionate he is about his company and the work he performs. I highly recommend Bella Bike Works for all your biking needs. Jordan was a pleasure to work with. His years of experience and attention to detail did not go unnoticed.

I go to yelp to check for reviews prior to looking for a service and Bella Bike Works stood out…read morewith great reviews. I reached out with 2 E Bikes that needed servicing and Jordan was able to provide excellent service and a quick turn around. He provided great information and helped resolve a big issue I had on one of the bikes. Thanks!