Best Pharmacy Customer Service! ! ! Late in the evening called in a prescription refill. 19 minutes…read morelater pulled up to the drive thru window and it was ready, insurance applied. . . My favorite Walgreen's location with great and helpful employees, especially Judy in cosmetics. Thank you guys!

I needed a splint for my finger. I checked online and they had it for $7.50. It rang up for $9.99…read more I showed them the price on my app and they would not honor it. Will be transferring my Rx to another pharmacy so I don't have to use this location.

They had to compound a special drug for a family member. They were polite and courteous. I would…read moreuse them again as they are a specialty pharmacy.

First the owner is an absentee owner. No idea what is going on and he has little to no…read more employees and who is working should NEVER communicate with a customer. Takes them a week to 10 days to respond and another week to 10 days to make the product and they think that is normal. I also believe they use substandard base. There are many reputable compound pharmacies that exist. I would avoid this one. Maybe the missing owner will respond to the review?

My interactions with this pharmacy have become increasingly unpleasant. I want to give them the…read morebenefit of the doubt as it seems like they are a small, family-run business, but their staff is consistently rude, rushed, condescending, and somewhat unprofessional. Every time I visit or call, the atmosphere is chaotic and staff doesn't know what's going on, they can't keep track of prescriptions, they can't keep track of orders or shipments, they put you on hold and forget about you, they forget to charge you or charge you twice.. I don't know what's going on here, but they are 0/4 positive experiences for me now, so I think I will be switching pharmacies.

Why support giant pharmacies where they can't care about you because of corporate greed? Dundee is…read morelike Cheers, they remember you and will and help with questions

Out of all the Walgreens stores that I have been to, the one in Deerfield Square stands out as the…read moremost pleasant one to shop at. This Walgreens is large and airy, bright and clean, with a more upscale feel to it. It is fully stocked. One big advantage of this store is that it is opened 24 hours a day! Another factor that impresses me most is the store's management. It has not just one, but two very nice and helpful managers. It had happened that I had clipped a $9 digital coupon online. Its requirement was to spend $40(or $30?) in a Walgreens store and I would get the coupon when I checked out. However, it didn't happen even after I spent the required amount. Long story short, the female manager was very nice and helpful, she apologized and manually added a $10 credit to my Walgreens loyalty account. When I went home and checked my Walgreens account online, I didn't see the added $10. So, the next time I went to this Walgreens, I talked to another manager, Sergio. The female manager had gone for the day. Sergio was very patient, kind, and helpful. To our surprise, he found that I actually had two accounts with Walgreens (apparently a mixed-up done by the pharmacy of another Walgreens), one with a slightly different name. The female manager had somehow credited the account that I did not know I had, and therefore did not actively use. Sergio gave me the phone number of their tech support department that could help me eliminate one of the accounts (that I will call, I promise). When I was checking out, he rushed over to make sure that I could apply my $10 credit without any problems. Kudos to Sergio! Now, as I know that I have two accounts, I am mindful to tell the cashier which one to use, until I can get one eliminated, or get them combined.

Krista (Deerfield) She is an amazing, caring, empathetic and…read morea world of knowledge pharmacist at the Walgreens in Deerfield. If I have questions or issues I can always count on her. Walgreens should be so grateful to have Krista on their team. Barbara Abrahamson

I needed a cane so I went to Keefer's whereupon the door was opened for me, two young ladies waited…read moreon me, made sure I purchased the correct cane. They made me feel very important, very kind to me. Try and find this politeness and customer service anywhere! Thank you, Keefer's. Patty Fraser

Old school pharmacy. I was pretty impressed with the fact that they do so much right on site. The…read morestaff is great and it's a local business.

Love the staff, I used to walk here all the time as a kid to get snacks and drinks with my sisters…read moreand friends.

It's a Walgreens. The reason for the one star is the f - as s pharmacy phone robot. I need my brain…read moremeds so I'm not a danger to myself or others but I have to spend 10 minutes of my life screaming my date of birth or "representative" at this little toaster who couldn't just to be connected to someone who sounds like a certain Simpsons character that asks me all the same questions but with maybe 15% more understanding.

As a local patron that uses the pharmacy, they have gone down down down down down and WAY DOWN…read morehill. It'll take a week or more to refill a prescription. The meds are delivered to the store & I'll get a text it's ready... only to get there and I'm told to swing around the ENDLESS drive thru lane because the medicine hasn't been unpacked. Every pharmacy tech and person behind the counter are annoyed & pass that on to customers. It's unacceptable for me to skip certain medications & after 29 years filling my script here.... I'm moving to CVS drive thru across the street.

Always very pleasant & helpful! I always are there to pick…read moreup my prescriptions. Shop for items in store & find good deals.

Nice updated CVS with chill vibes and friendly faces. Don't seem overwhelmed and hassled like…read moreothers closer to Schaumburg. Nice bathroom and cold water in the fountain, and not out of stock of the lipstick I wanted. Win win

I had a deeply concerning experience at this CVS pharmacy that raises serious patient safety…read moreissues. On 04/09/2026, my mother-in-law visited in person and spoke directly with the pharmacist manager, Tina J., to request an urgent refill for my 5-month-old infant. My child was recently discharged from the NICU and requires oxygen support and G-tube feeding, so the inhaler medication is critical. Tina J. acknowledged the urgency, took down all the details, and assured us she would immediately contact the hospital pharmacy (Advocate Health, Park Ridge) to have the prescription transferred electronically. She stated the process would take about five minutes and that she would follow up once completed. None of that happened. There was no documentation, no communication to staff, and no follow-up. Calls to the pharmacy went unanswered. When I arrived the next day (04/10) expecting to pick up the medication, I was told nothing had been initiated. Because of this failure, I had to urgently find a 24-hour pharmacy to ensure my medically fragile infant would not go without essential medication over the weekend. This is not just poor customer service--this is a breakdown in basic pharmacy responsibility and accountability. When a pharmacist is clearly informed that a medication is critical for a vulnerable patient and commits to immediate action, failure to follow through puts patient health at risk. It is concerning to think about how many times this may have happened to others without being addressed. I hope CVS Health takes this seriously and implements stronger accountability measures to prevent situations like this from happening again.

This review is specifically for the pharmacy. Those who work in the store front themselves are…read moresuper friendly and always have a smile on their faces. I've always had great experiences at Walgreens pharmacies. It hasn't been until I frequently need to get things like as of late that I realize how much I took that for granted. I would call in for a prescription and they'll give me a time to come pick it up or tell me a day to pick it up, and I'll come in and have to wait 30 minutes or they'll tell me they don't have it in stock. Despite sending me the message that the prescription is ready for pick up. There is one tech in particular that I've heard talk rudely about customers when asked a question. The ones who are up front talking to guests are always super sweet. But there is that one tech that whenever we ask a question he wigs on the person asking the question. It's a bit disheartening to the point where I don't want to ask questions but naturally have to at times. If you are in a need for a refill, make sure you call days in advance and still come in with time to make sure they fill your prescription.

Why would anyone come here for any purpose? Do your shopping online nothing is in stock and have…read moreyou been to the pharmacy? Forget it! Again, nothing is in stock. You have to wait. Come back. What a nightmare just use Amazon.