1. Keefer's Pharmacy

0

Arlington Heights, IL

Cancel

Open app

Search

Keefer's Pharmacy

4.1 (21 reviews)
Closed • 9:00 am - 6:00 pm

Keefer's Pharmacy Photos

Recommended Reviews - Keefer's Pharmacy

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

13 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 1
Love this 0
Oh no 0
Photo of D W.
45
15
1

3 years ago

Old school pharmacy. I was pretty impressed with the fact that they do so much right on site. The staff is great and it's a local business.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

15 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Picked up a script, which I was told would cost $140. Actual cost was $173. Incompetence or deceit is difficult to tell.

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

10 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Kim S.
92
30
0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0
Photo of Ryan S.
3
42
16

10 years ago

This is the cutest little pharmacy. The staff is the nicest and the pharmacists are so kind and remember things about everyone who comes in.

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of C D.
0
10
0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Great Pharmacy, I get my dogs med compound here and they get it for me in 1-2 days. Tim is so nice.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Keefer's Pharmacy

Review Highlights - Keefer's Pharmacy

“CVS recommended Keefer's because they were unable to create the compound topical anesthetic I needed for a procedure.”

Mentioned in 3 reviews

Read more highlights

Verify this business for free

People searched for Pharmacy 432 times last month within 15 miles of this business.

Verify this business

Walgreens - Exciting store displays happening on a Saturday morning :P

Walgreens

1.9(31 reviews)
2.5 mi
•$$

I'm writing this to give huge kudos to a manager named Mo. I…read morelearned something new today. Turns out the "refill by" date on your prescription actually means "PICK UP BY" not "REFILL BY." I noticed at the beginning of November that my husband's migraine medication (which is NOT a controlled substance or even any kind of painkiller) had one refill left by 11/20/19. So I called in the refill at the beginning of November. I got several emails notifying me that the prescription was ready, but it was several weeks before I had a chance to pick it up. So I went to pick it up today, and quite typically, the pharmacy was significantly understaffed with a very long line and two cars in drive through and the phone ringing off the hook. The man who took care of me was not a regular pharmacy employee and couldn't locate the prescription. I showed him one of the emails in my phone telling me the prescription had been filled. He noted the email was a few weeks old and he said that if people didn't pick up Rxs by a certain time, then they "unfill" it. Which I understood; while waiting for prescriptions in the past I'd overheard staff calling people to tell them their prescriptions would be gone if they didn't come get them soon. I hadn't gotten any phone call like that, but I did admit it had been about 3 weeks since I called in the refill. He disappeared to discuss with pharmacy staff then came back and told me THERE WERE NO REFILLS LEFT ON THE PRESCRIPTION SO THEY CONTACTED THE DOCTOR AND YADA YADA YADA. I knew THAT WAS NOT TRUE. I knew there was one more refill on this medication. I knew from my vast past experience with Walgreens pharmacy that they would not have sent me an email with the price unless the refill was packaged up and ready to go. I tried to tell him any of this, but he was more concerned about the long line of people behind me than addressing my concerns. So I walked away from pharmacy in utter frustration. I just can't handle being lied to, and I was standing there steaming, when I saw Nelum, a store employee who is ALWAYS friendly and helpful, and she asked me what was wrong, and I asked her if I could speak to a manager. Wonderfully helpful as always, Nelum promptly got me a manager, my hero Mo, who LISTENED to me and understood what I was saying and my concerns. He went to the pharmacy and came back explaining the full situation, that I was correct that there was a remaining refill and it had been filled .... BUT the prescription expired November 20. If I had come to pick it up before November 20 then there wouldn't have been an issue. THAT WAS ALL I WANTED! I wanted the truth - not to be lied to because that was quicker/easier or because the person filling in at the pharmacy didn't understand the situation (that's me giving him the benefit of the doubt. I didn't catch the name of the employee filling it at pharmacy who lied to me ... but he made a point of letting me know he used to be a Boy Scout and that's why it was important for him to take a few minutes to set up the plastic bags at his station before starting to help customers.) Anyway I can't thank Mo enough... although I did try to let him know how grateful I was to have the truth. Yes I still left there without the prescription, BUT THANKS TO MO, I AT LEAST UNDERSTAND WHY!! Managers in training, take a lesson from Mo! He alone is why this is a positive review and not a negative one. (Well him and Nelum - her smile always brightens my day!) And to the Boy Scout who filled in at the pharmacy -- please tell your customers the truth even if it takes longer than lying to them!!!!

The worst Walgreens I've ever been to…read more The pharmacy is always incredibly understaffed. Expect incredibly long wait times, the drive through is frequently closed. They will cancel your prescriptions without notifying you beforehand to see if you still need it. I tried picking up a prescription for about a week, but every time I went the lines were so long I had to come back. Arrived tonight to get my prescription and they cancelled it so I had to wait until they could fill it again. I would recommend going to another pharmacy if you're in the area.

Photos
Walgreens - Front of Walgreens

Front of Walgreens

Walgreens - New lower price for breath mints

See all

New lower price for breath mints

Walgreens

Walgreens

2.3(33 reviews)
2.0 mi
•$$

There are really no negatives when it comes to Walgreens. They have everything I need, all in one…read moreplace. People are really helpful when you need to find something and this particular Walgreens carries a lot of different drink options when I'm in the mood for something different. Plus, Walgreens now sells wine. Pharmacy staff is knowledgeable and eager to be of service. Other staff always ask if they can be of assistance. Store is always clean as are the restrooms. I'm glad to have such a quality Walgreens in my neighborhood!!! That is just fantastic.

Not a great pharmacy experience. Only chose the location for…read morea one-time prescription fill, due to it's proximity to my workplace. Two prescriptions sent in at 3:30pm yesterday. Prompted by phone to confirm they should be filled immediately. Arrived at drive-thru at 5:30pm yesterday to learn only one prescription had been filled, the other could be filled in ten or fifteen minutes, & that I can "drive around and come back when it's ready." Two hours, fully staffed, still not enough time. I couldn't wait, had an appointment and chose to pick it up this morning. Believe it or not, the prescription was still not filled at 10:00am, claimed by the pharmacy to be marked for today not yesterday , so I waited around 20-25 minutes in-store only after being told it would only take "A few minutes." I feel this pharmacy is disorganized. They're not short-staffed. It's a disconnect of some sort. Because of their broken process, I was delayed for well over half a day in receiving a pretty important medication needed for a recovery, one that was supposed to be taken simultaneously with the one that had no issues being filled on time. I'm gonna stick to my pharmacy, going forward.

Photos
Walgreens
Walgreens

See all

Walgreens

Walgreens

1.9(22 reviews)
2.6 mi
•$$

This is the closest Walgreens to my house. If it wasn't down the street, I would never come here…read more But since it's my neighborhood Walgreens, I'm here whenever I need something small. The problem I have with this location is that their beauty selection has mislabeled signs. You spend ages looking for a product, comparing the different brands. You think it's on sale but then you go to the register and the sale sign was in the wrong place. And the employees won't adjust the price, probably because they are never at a register until there's a line 3 deep. Overall, I find this location overpriced. I've found better deals at other Walgreens and definitely at other drugstores.

This was my "home" Walgreens before I moved. I went here for my prescriptions, annual flu vaccine,…read moreand other health care needs. I recently had to go this pharmacy when my new pharmacy couldn't fill a prescription. This Walgreens was able to fill the prescription and get it to me quickly. I find their app to be extremely helpful. I can schedule vaccine appointments and order prescription refills easily from the app. I enjoy that they have apparel and other items from the local high schools. A portion of those sales are given back to the schools. I have also had a positive experience at the photo department. My parents still order their Christmas cards here. The rest of the store is ridiculously overpriced and I avoid it when I can. I recommend this Walgreens for all of your health care needs.

Photos
Walgreens - Clean and well lit store

See all

Clean and well lit store

Keefer's Pharmacy - pharmacy - Updated October 2026

Loading...
Loading...
Loading...