I never have to wait the drive-through. It is so convenient. I think the negative reviews are…read morebecause a lot of people in this area are very very high maintenance. They have pretty much whatever you want. And if your prescription is with North Shore health they are set up automatically with the hospital and your primary care physician. Even for my drugs that require in person prescriptions the wait is usually less than 15 minutes. I drive up drop off the script sit in the car for a few minutes and drive back around. No muss no fuss

Totally disorganized…read more Made a 4:10 appointment for a flu vaccine, and arrived at 4 pm to check in. I had to wait to 4:45 p.m. to be called for my vaccination. Another older couple, who arrived 10 minutes after me as walk ins were called ahead of me for their vaccination. What is the sense and purpose for booking an appointment ? Never again. CVS will service all my needs going forward. it's no wonder Walgreens is closing stores and going down the drain. Did I mention totally disorganized ?

I shop at CVS quite often, mostly for small items when I don't care to walk around a large grocery…read morestore to find just a few items. The staff is always helpful and friendly. Recently, I picked up a couple of scrips at the pharmacy because I didn't want to wait for them to be delivered by USPS. The pharmacist helped me change my address and phone numbers because I had moved since my last visit. He was very professional and he answered all my questions about the medications. I always leave the store feeling grateful for the positive experience.

Follow up my previous review. I called 1-800-SHOPCVS and spoke to Joseph in customer relations…read more Yes, you can actually easily reach and speak with a real human! Such a rarity nowadays. 5-stars to CVS for that. The representative shared my experience and connected with the store manager, Don. Don called me later that day. He was professional, empathetic and apologetic. He assured me that he and his manager will address the incident with the employee. I really appreciate the follow up. 5-stars for Don.

The manager Diane helped me get reimbursed for my prescription. She was so patient and went out of…read moreher way to understand what my insurance company was requesting. I hope Walgreens appreciates her as she would be an asset for any company she works at

They tried charging me full price ) not through insurance) for a scrip because they didn't have our…read moreinsurance card updated (since I try to avoid this place like the plague) and they didn't bother to ask me for our new insurance card. They in the past have been super slow answering the phone and filling Rxs. Today it was filled in just about two hours so much better except for the 15 minute wait while they figured out how to enter the instance card into the system. Seriously this is what you do all day and you takes 15 minutes and two separate people to get it to work? No wonder things are always so far behind and slow here! This incident left me thinking that other reviewers may have the right idea as to what is happening at this store.

CVS recommended Keefer's because they were unable to create the compound topical anesthetic I…read moreneeded for a procedure. I called and spoke with Greg(one of the pharmacists) and he was so kind over the phone. I had to rush the order because the first pharmacists and CVS did not tell me about Keefer's until I spoke with another pharmacist that told me about them right away. Greg understood the urgency and got on it right away. I was able to pick up the Rx the following day. I have a high deductible so Greg suggested I pay out of pocket with no insurance affiliation and it ended up significantly cheaper - by 50%. This was acceptable because I would just submit it for reimbursement to my HSA(Health Savings Account) similar to FSA(Flexible Spending). Apparently claiming one does not have insurance yields a cheaper cost - amazing how much less uninsured individuals are charged. This was definitely old school pharmacy but I liked it. My Mom was a pharmacist and it brought memories from my childhood. I walked around just looking at everything in the store. They have unique items. The prices were slightly higher than say Walmart or CVS/Walgreens so maybe that's why it seems the items don't appear too move as much - at least it appears that way (when items don't look like they've moved out of their spot on the shelf) but I could be wrong. I'm so bummed that I lived in Mount Prospect and Arlington Heights for ten years that I never walked into this place. I will DEFINITELY be coming back here again. If they provide the same cost for my other Rx then I will be giving them more of my business.

I needed a cane so I went to Keefer's whereupon the door was opened for me, two young ladies waited…read moreon me, made sure I purchased the correct cane. They made me feel very important, very kind to me. Try and find this politeness and customer service anywhere! Thank you, Keefer's. Patty Fraser

Mark Drugs is the choice my doctor recommended. They are pleasant to work with and get my scrips…read morefilled in a timely manner.

called two times, left messages regarding new RX request. NEVER received a return phone call…read more What type of business are you running? Do you not care about the patient?

This CVS Pharmacy is located within Allstate Northbrook campus, only open to employees and…read morevisitors. It's very small compared your average CVS, only 2 aisles filled with emergency items such as over the counter medications, gauze, medical cream/Vaseline etc. No food, beverage or electronics here. Most employees come here to pick up their prescription or if they need some medical supplies for emergencies. Great overall service, the pharmacist is very willing to answer all your questions. Very convenient when you are an employee at Allstate Northbrook. They close at 5pm and during lunch hours.

This pharmacy is the pinnacle of what courteous, and empathetic professionals should be. If you are…read moretired of dealing with big box pharmacies and a new pharmacist every month at those stores who doesn't know you, this is your place. Sami, the owner, is a dedicated businessman who does whatever it takes to get your prescriptions done as quickly as is possible and accurately. Given the nature of the business, of course the staff must maintain an, again, PROFESSIONAL, demeanor and treat each customer with respect. I would suggest this pharmacy to anyone moving to the area or who is here already! Unfortunately, I am moving to San Francisco in June and will not be able to use them, but to anyone in Chicagoland---this is your spot!

Very nice and helpful staff, especially for special compounded formulations of medicines, including…read morefor pets. Free local delivery, or one can pick up at their store across the street from the CTA-Pace-Metra bus & train stations. However, I recommend dealing with them only by telephone and voicemail (despite what their website says). Email often gets lost, so I nearly got stuck on a refill, almost running out of my cat's vital medicine. And, staff do not know how to set up the phone/internet refill app for the customer, so I would avoid that too. (To the owner: I highly recommend that you remove the email and app mentions from your website, until you improve your IT systems to always work promptly and effectively with your staff and customers.)

CVS is like other national chains - save money by understaffing. Yes, the store is well stocked and…read moreclean but there is no one there to help you if you need anything. Every time I've been here I've had to wait at the checkout counter for someone to help. So, my two stars are for service. They have a large selection of a variety of items. Their prices are fair. I just wish they had a few more people working there.

Nice and clean store! No one to help ! Hard to find stuff! Finally got my shopping cart done! Not a…read morebig fan of the store!

This Walgreens is extraordinary and I'm so happy I did transfer all our family to this Walgreens…read morebecause they are not only kind but also very caring and efficient. Supportive and helpful. I'm so happy to being part of the Walgreens family community now! Thank you Walgreens for hiring staff of such high level professionals. Astrid Bournas

Out of all the Walgreens stores that I have been to, the one in Deerfield Square stands out as the…read moremost pleasant one to shop at. This Walgreens is large and airy, bright and clean, with a more upscale feel to it. It is fully stocked. One big advantage of this store is that it is opened 24 hours a day! Another factor that impresses me most is the store's management. It has not just one, but two very nice and helpful managers. It had happened that I had clipped a $9 digital coupon online. Its requirement was to spend $40(or $30?) in a Walgreens store and I would get the coupon when I checked out. However, it didn't happen even after I spent the required amount. Long story short, the female manager was very nice and helpful, she apologized and manually added a $10 credit to my Walgreens loyalty account. When I went home and checked my Walgreens account online, I didn't see the added $10. So, the next time I went to this Walgreens, I talked to another manager, Sergio. The female manager had gone for the day. Sergio was very patient, kind, and helpful. To our surprise, he found that I actually had two accounts with Walgreens (apparently a mixed-up done by the pharmacy of another Walgreens), one with a slightly different name. The female manager had somehow credited the account that I did not know I had, and therefore did not actively use. Sergio gave me the phone number of their tech support department that could help me eliminate one of the accounts (that I will call, I promise). When I was checking out, he rushed over to make sure that I could apply my $10 credit without any problems. Kudos to Sergio! Now, as I know that I have two accounts, I am mindful to tell the cashier which one to use, until I can get one eliminated, or get them combined.

To sum up, a haiku:…read more Simplicity here Bare bones and vaccinations No one else in line

They called me to ready for pick up medicine. They said Not yet you have to wait 1 hour ~ when I…read moregot there . I came back home . I can't wait 1 hour and came back to them .. it is sick and tired . When they open First time they were kind and nice , but not now ~ They said without consideration to wait in an officially and shameless way when they spoke. They didn't feel sorry at all. After few days I and my husband visited there around 5:30 . We can't find that their Store Sign was OFF . Oh my ~~ Date was December 13 . 2025 I summit picture the Walgreens outdoor Sign was OFF ~!!!!!! Before Closing ti