I never have to wait the drive-through. It is so convenient. I think the negative reviews are…read morebecause a lot of people in this area are very very high maintenance. They have pretty much whatever you want. And if your prescription is with North Shore health they are set up automatically with the hospital and your primary care physician. Even for my drugs that require in person prescriptions the wait is usually less than 15 minutes. I drive up drop off the script sit in the car for a few minutes and drive back around. No muss no fuss

THE WORST OF THE WORST, never ever on time never ever have professional employed sometimes eating…read moreor chewing gum never ever answer any phone call never EVER have any medication ready on time staff working are usually unprofessional disrespectful and have no knowledge of the job just total disaster look at the review one stare is too much for this place or any place , i tried 4 Walgreens in Northshore Northbrook,nortfield ,Glenview and Deerfield ,they all worst that the other finally i switch to Target finally I'm having piece of mind.

Follow up my previous review. I called 1-800-SHOPCVS and spoke to Joseph in customer relations…read more Yes, you can actually easily reach and speak with a real human! Such a rarity nowadays. 5-stars to CVS for that. The representative shared my experience and connected with the store manager, Don. Don called me later that day. He was professional, empathetic and apologetic. He assured me that he and his manager will address the incident with the employee. I really appreciate the follow up. 5-stars for Don.

Terrible experience at this pharmacy drive-up. Came to pickup a prescription for my wife because…read moreshe's sick. Person immediately says, "are you sure you want this? It's really expensive." Huh? It's for my sick wife. Are you telling me not to buy the prescription for a sick person? Stunned, I asked her if it went through insurance and she said no. So I tried giving her my insurance card and she said I needed a different one for pharmacy. I wasn't aware of this but this was my fault I told her I would come back and I pulled over to call my insurance and they get me to the pharmacy coverage rep. I pull back into the drive-up and the rep said it's probably better just to give my phone to the pharmacy to provide the info they need which when I suggest this to the pharmacist, she gives me the biggest sigh and rolls her eyes at me. But reluctantly took it and spoke with the rep. After getting off the phone, she tells me I need to go to the back of the line. No explanation just go to the back. What? The rep on the phone says, she needs to run it through the system so it could take a few minutes. Ok that makes sense. Just would've been nice to be told that by the pharmacist instead of just go back to the end of the line. There's only a couple cars in line and not a big deal. By the time I get to the window, I give her my card to pay and she's obviously pissed at me (huh? This is all part of your job), takes payment, gives me my prescription without saying a word and off I go. Her attitude just sucked the whole time. I get that you feel like you're busy and you're in a bad attitude cuz you hate your job. I get it. You know what's worse? Trying to keep 3 kids under 8 quiet and behaved in the car for almost an hour waiting to get a prescription for your sick wife.

The manager Diane helped me get reimbursed for my prescription. She was so patient and went out of…read moreher way to understand what my insurance company was requesting. I hope Walgreens appreciates her as she would be an asset for any company she works at

THE WORST OF THE WORST, never ever on time never ever have professional employed sometimes eating…read moreor chewing gum never ever answer any phone call never EVER have any medication ready on time staff working are usually unprofessional disrespectful and have no knowledge of the job just total disaster look at the review one stare is too much for this place or any place , i tried 4 Walgreens in Northshore Northbrook,nortfield ,Glenview and Deerfield ,they all worst that the other finally i switch to Target finally I'm having piece of mind.

I needed a cane so I went to Keefer's whereupon the door was opened for me, two young ladies waited…read moreon me, made sure I purchased the correct cane. They made me feel very important, very kind to me. Try and find this politeness and customer service anywhere! Thank you, Keefer's. Patty Fraser

Old school pharmacy. I was pretty impressed with the fact that they do so much right on site. The…read morestaff is great and it's a local business.

Charged $20 delivery when I wanted to pickup. Was not refrigerated package was left in foyer when…read morepackage had label that said on it call 15 minutes before delivery. AND $20 for a teeny package that we were going to pick up!!! Never again I will drive 20 miles further before going to these whatever!

They had to compound a special drug for a family member. They were polite and courteous. I would…read moreuse them again as they are a specialty pharmacy.

This CVS Pharmacy is located within Allstate Northbrook campus, only open to employees and…read morevisitors. It's very small compared your average CVS, only 2 aisles filled with emergency items such as over the counter medications, gauze, medical cream/Vaseline etc. No food, beverage or electronics here. Most employees come here to pick up their prescription or if they need some medical supplies for emergencies. Great overall service, the pharmacist is very willing to answer all your questions. Very convenient when you are an employee at Allstate Northbrook. They close at 5pm and during lunch hours.

Very nice and helpful staff, especially for special compounded formulations of medicines, including…read morefor pets. Free local delivery, or one can pick up at their store across the street from the CTA-Pace-Metra bus & train stations. However, I recommend dealing with them only by telephone and voicemail (despite what their website says). Email often gets lost, so I nearly got stuck on a refill, almost running out of my cat's vital medicine. And, staff do not know how to set up the phone/internet refill app for the customer, so I would avoid that too. (To the owner: I highly recommend that you remove the email and app mentions from your website, until you improve your IT systems to always work promptly and effectively with your staff and customers.)

Best customer service I've ever seen in a retail pharmacy. I used to goto Walgreens for my…read moreprescription needs but couldn't stand the long waits and poor service.

CVS is like other national chains - save money by understaffing. Yes, the store is well stocked and…read moreclean but there is no one there to help you if you need anything. Every time I've been here I've had to wait at the checkout counter for someone to help. So, my two stars are for service. They have a large selection of a variety of items. Their prices are fair. I just wish they had a few more people working there.

Nice and clean store! No one to help ! Hard to find stuff! Finally got my shopping cart done! Not a…read morebig fan of the store!

Out of all the Walgreens stores that I have been to, the one in Deerfield Square stands out as the…read moremost pleasant one to shop at. This Walgreens is large and airy, bright and clean, with a more upscale feel to it. It is fully stocked. One big advantage of this store is that it is opened 24 hours a day! Another factor that impresses me most is the store's management. It has not just one, but two very nice and helpful managers. It had happened that I had clipped a $9 digital coupon online. Its requirement was to spend $40(or $30?) in a Walgreens store and I would get the coupon when I checked out. However, it didn't happen even after I spent the required amount. Long story short, the female manager was very nice and helpful, she apologized and manually added a $10 credit to my Walgreens loyalty account. When I went home and checked my Walgreens account online, I didn't see the added $10. So, the next time I went to this Walgreens, I talked to another manager, Sergio. The female manager had gone for the day. Sergio was very patient, kind, and helpful. To our surprise, he found that I actually had two accounts with Walgreens (apparently a mixed-up done by the pharmacy of another Walgreens), one with a slightly different name. The female manager had somehow credited the account that I did not know I had, and therefore did not actively use. Sergio gave me the phone number of their tech support department that could help me eliminate one of the accounts (that I will call, I promise). When I was checking out, he rushed over to make sure that I could apply my $10 credit without any problems. Kudos to Sergio! Now, as I know that I have two accounts, I am mindful to tell the cashier which one to use, until I can get one eliminated, or get them combined.

Krista (Deerfield) She is an amazing, caring, empathetic and…read morea world of knowledge pharmacist at the Walgreens in Deerfield. If I have questions or issues I can always count on her. Walgreens should be so grateful to have Krista on their team. Barbara Abrahamson

To sum up, a haiku:…read more Simplicity here Bare bones and vaccinations No one else in line

They called me to ready for pick up medicine. They said Not yet you have to wait 1 hour ~ when I…read moregot there . I came back home . I can't wait 1 hour and came back to them .. it is sick and tired . When they open First time they were kind and nice , but not now ~ They said without consideration to wait in an officially and shameless way when they spoke. They didn't feel sorry at all. After few days I and my husband visited there around 5:30 . We can't find that their Store Sign was OFF . Oh my ~~ Date was December 13 . 2025 I summit picture the Walgreens outdoor Sign was OFF ~!!!!!! Before Closing ti