This Walgreens ruined our Christmas. On December 19, I…read morepurchased two $100 Sephora gift cards from this store as Christmas gifts for my daughters. I gave them on Christmas Eve, trusting that a major retailer would not sell fraudulent products. A few days later, when one of my daughters tried to use her gift card, we were told at Sephora that the card was FAKE with a $0 balance. What should have been a happy holiday moment turned into confusion, disappointment, and stress for my children. Christmas gifts are supposed to be special -- instead, my daughters were left feeling embarrassed and heartbroken because Walgreens sold us counterfeit gift cards. When I contacted Walgreens customer service, I was treated with complete indifference. They were dismissive, uninterested, and clearly did not care that my family lost money due to a scam that happened inside their store. I was told it was "not their responsibility," and the claim was closed with no real investigation or concern. Sephora confirmed the cards were not legitimate -- real Sephora gift cards have 16 digits, while the ones sold to me had only 14 digits. That means Walgreens allowed fraudulent gift cards to be sold directly to customers. Because Walgreens refused to take responsibility, I was forced to file a police report. That should never be necessary for something purchased at a trusted pharmacy. DO NOT BUY GIFT CARDS HERE. Walgreens will not protect you if you get scammed. Their customer service does not care that they ruined a family's Christmas. This experience destroyed our trust in Walgreens and turned what should have been a joyful holiday into a stressful and upsetting situation.

I love this Walgreens! They always have my prescriptions on time, and Layan is the best, I love…read morechatting away with her, she is very educated too!

I've been picking up my Rx here for several years now and have never had an issue. However, today's…read moreexperience really disappointed me. I have gestational diabetes and the lancet device and lancets I received do not go together. I reached out to my Dr.'s office and asked for a new script for either item, that way I can continue to check my glucose. They let me know that they spoke with someone at the pharmacy and he said he would make the change. I showed up at the pharmacy and the woman behind the counter asked me to check in on the tablet if I was picking up. I responded, "well it's more like a return or..." and before I could finish my thought, she interjected and said they can't take returns its CVS policy. I said, "ok, we'll I'm not sure what to do because the lancet device and lancets I received don't go together" and again, before I could finish my thought, she interjected again with the same response... that they can't take it back, it's CVS policy. I then had to explain that I contacted my Dr and she let me know she spoke with someone there who said they could change it. That's when the gentleman there spoke and said that he was the one who spoke to her and let her know he would be ordering a new device, but that it probably wouldn't be til Monday. Fine, thank you. I understand they have a ton of work to do, but a simple, "we're not able to take returns, but tell me what's going on and I'll see if there's something else we can do to help," would've gone a long way. I can respect policy but I also appreciate being listened to rather than dismissed.

this low class joint put my rx away, made me wait for a refill, then, called me after i left and…read moreaccused me of stealing it!! i had my receipt in hand outside while shes ordering me back in or she will call police. i said go ahead, i have my receipt in my hand. look at reviews, theyre all one star! cvs will pay dearly for this

Service is terrible! I called in today (773) 341-1111 and (773) 551-5555 and the lady that picked…read moreup yelled at me and said she does not work with GoodRX and continued to say she was going to sue them. All I wanted to do was confirm my medication was at this location and price. I ended up having h my prescription moved to another pharmacy.

The lady was so helpful and nice. The place got a big range of medicine. I definitely recommend…read morethis place to everyone

The pharmacy is horrible even when you call you are put on a long automated message system and the…read morelady asks you impertinent questions instead of getting right to the point if you don't have a prescription number you're in trouble How about sometimes you just need to ask a question you don't have to be put through a list of questions that doesn't pertain to you I called her recently went through the long automated system they end up putting me on hold and it was 10 or 15 minutes before 11:00 a.m. and at 11:00 a.m. they get back to me and say oh yeah we're closed RUDE!

Don't bother…read more Minimal staff Understaffed , overworked , ignorant , unwilling to help are just a few words that come to mind. I could go on but why Go elsewhere

Would rate it negative if I could. Been trying not to be judgmental but 8 years of this is enough…read more one of the worse pharmacies I've ever dealt with. Their app and text features are useless and constantly give you bad info. Meds are rarely ready on time or correct.

Walgreen prescriptions are 2 1/2 times what Cosco charges and doubles what Target Charges- They do…read morenot inform uninsured patients of options. I am not insured for meds and found this out by mistake. What about the elderly person who stops taking medicine because she cannot afford the prices at her neighborhood Walgreens but does not have the ability to shop around. This is so wrong on so many levels. Neighborhood Convenience costs something but should it cost $50.00 more? I don't care what Walgreen charges there customers but shouldn't they at least inform their uninsured customers of lower pricing. We are not talking about Kleenex. I bet Walgreens advise their own families and neighbors to shop somewhere else. Regional Managers are not calling back--"they are visting stores." Store manager did call me back but bottom line he does not control pricing AND feels no responsibility to inform customers of high prescription prices. The pharmacist at this store feels the same way and has "no idea" what Cosco or Target charges for prescriptions.

Absolutely the worse pharmacy you can find. I highly advise you look elsewhere. Rude and unhelpful…read moreemployees at the pharmacy.

Five star staff rating. The Pharmacy Technicians were so kind to me, which is actually unusual at a…read morelot of pharmacies in the area (not restricted to Walgreens). They are working really hard and do a good job so I feel like this shout out is well deserved.

-1 out of 5 stars. PERIOD…read more Purchased 4 items, 3 of which were either broken, defective (As in a scented fluid leaking from the bottom, factory or likely internal store Quality Control failure), and one item completely mislabeled and drastically undersized. Due to the fluid leak, the print had literally been erased from the receipt. However, the total and individual item #s were all legible, AS WELL AS THE PRICE AND DATE. The staff was incredibly rude (all 3 involved), and a manager to resolve a simple return. Had my ID, phone #, and the debit card used for the original purchase on hand. The customer is always right, especially when it is a MASSIVE corporate entity over an incredibly mundane issue like this.

Can't even rate this pharmacy but forced to put one star. should be minus ten stars. It's the…read moreworst. They need more personnel. Their system is flawed. And should not have cashier station in complete closure for breaks, or meal times. If you're going to need your medication pick a different Walgreens. This one will walk away and leave you empty handed.

I am a regular customer at Walgreens Pharmacy. I've been picking up my medicine for over 10 years…read more Recently, the last two years, it's been getting worse. Staff and slow workers, I understand. Today they have roughly four people working there, but they have a lack of returning after break or lunch. This has happened before, but I didn't think of anything of it and thought it was just another day. Today they will push the button when they come back after lunch 12 minutes late. And with a lot of people waiting for their medication. So I went ahead and reported them to customer service.

If your idea of a good time is waiting 6 hours for a prescription then this is the place to go.read more

I am a self pay for any medication I need so it is extra helpful when I find a pharmacy that is…read morecheap. I called around asking for prices and was shocked to hear the prices these guys offered. CVS had one of my medications for $202 and another for $79 KMart, Walgreens, Osco, Walmart etc had then a tad cheaper, by $5 to $7 cheaper usually. This place had the following prices: $139.90 and $53.90 They also gave me a $10 discount because I drove from O'Hare to get there. Not only that, the pharmacist was extra nice. If you are a self pay, PLEASE call this pharmacy and get your discount!!!