I wish if negative numbers affect ratings.
Maxcare pharmacy opens at 9 am for only six days a week. On Monday at 9:05 am, I was trying to pick my medication that was prescribed two nights before. A young lady verified my date of birth,name,address the she said "you medication is not the system yet ",then I was looking at her lying face the n I said" here is my hospital paperwork and the confirmed that this is an urgent medication ,it is already sent and sat in the pharmacy portal. After that she said here "here it is, but you can come back at 10am simply because the pharmacist will be here at 10 am" I said, the pharmacy schedule is 9am not, why you can't you open at 10 am then? You can your pharmacist to do it on the phone or WhatsApp because I already exist in your system." Then the young were on the phone with someone: pharmacist or someone else then responded "pharmacist can do it unless he is on the premises or we can deliver it you "my response was ok then I asked here "what is the window of the delivery" she answered "after 5pm" I was thinking may be noon.
The story is not about lying, it is about convenience, the pharmacist makes things very convenient for him or her, but never cares about someone who is flying next couple hours, like my case my daughter wants to car to drive five miles to feed her advisor's cat because she is on spring break and after, my daughter will drive 20 miles to Addison, Illinois for practice.
This is the second time, it happened to me, the first I was waiting for hour and half till ten thirty ,no apology no nothing. I had to wait because, that my wife's medication, I did not want come empty handed.
I will never give them my money again. This Maxcare is a trash. read more
