Really the entire process could improve. If the meds are on backorder or if there's a delay you'd…read morethink that you'd be notified. Godforbid you make a call, they intentionally pick up the phone and put it on hold (seen it with my own eyes). Walgreens lost my business for good

This Walgreens ruined our Christmas. On December 19, I…read morepurchased two $100 Sephora gift cards from this store as Christmas gifts for my daughters. I gave them on Christmas Eve, trusting that a major retailer would not sell fraudulent products. A few days later, when one of my daughters tried to use her gift card, we were told at Sephora that the card was FAKE with a $0 balance. What should have been a happy holiday moment turned into confusion, disappointment, and stress for my children. Christmas gifts are supposed to be special -- instead, my daughters were left feeling embarrassed and heartbroken because Walgreens sold us counterfeit gift cards. When I contacted Walgreens customer service, I was treated with complete indifference. They were dismissive, uninterested, and clearly did not care that my family lost money due to a scam that happened inside their store. I was told it was "not their responsibility," and the claim was closed with no real investigation or concern. Sephora confirmed the cards were not legitimate -- real Sephora gift cards have 16 digits, while the ones sold to me had only 14 digits. That means Walgreens allowed fraudulent gift cards to be sold directly to customers. Because Walgreens refused to take responsibility, I was forced to file a police report. That should never be necessary for something purchased at a trusted pharmacy. DO NOT BUY GIFT CARDS HERE. Walgreens will not protect you if you get scammed. Their customer service does not care that they ruined a family's Christmas. This experience destroyed our trust in Walgreens and turned what should have been a joyful holiday into a stressful and upsetting situation.

Service is terrible! I called in today (773) 341-1111 and (773) 551-5555 and the lady that picked…read moreup yelled at me and said she does not work with GoodRX and continued to say she was going to sue them. All I wanted to do was confirm my medication was at this location and price. I ended up having h my prescription moved to another pharmacy.

The lady was so helpful and nice. The place got a big range of medicine. I definitely recommend…read morethis place to everyone

Having had it up to *here* with Walgreens for a variety of reasons, I finally did some looking…read morearound and found Five Star Pharmacy. Though I'm in Park Ridge, they're near enough that I decided I wanted to give them a try and I like that they're an independent pharmacy. When I gave them a call, I think it was the owner herself that answered (though don't quote me on that). She said that they could do all the transfer stuff to get my prescriptions from Walgreens, and she confirmed that they took my insurance before going too far into the transfer info so that we'd be on the same page. She said that they'd be able to fill my prescription within a few hours once my insurance confirmed it was time to refill, and that was great since there are times I've had to wait a day or more to get it from Walgreens even though I think it's a fairly standard prescription. Then the thing that really surprised me is when she asked if I wanted it to be delivered--and then when I asked the price she said it was free. Another thing Walgreens has done away with in the last year or two is free delivery, so another point in the Five Star Pharmacy. They sent me a link to make the payment, so it was super easy. It was somewhat more expensive than what I paid at Walgreens, but I also don't know if the price of the medicine had increased a bit in the last few months. At any rate it wasn't so much higher that I wouldn't pay it for the quality of service an dot support an independent, local business (and pharmacies are particularly hard to find in the independent variety anymore). Once I made the payment, my prescription came within the next day (it may actually have been a few hours but I just can't recall when I made the payment). I was very pleased with the help, quick response/delivery and follow through. They are testing out a new type of prescription bottle in an effort toward sustainability and that is fantastic. Minor annoyance that the inside has some of the plastic folded in and because of that it makes it nearly impossible for me to just tip out a pill onto my hand since it gets stuck, but obviously not something I'd stop using them over even if they decided to switch to these permanently instead of the standard prescription bottle. I highly recommend them and really suggest that it's worth your while if you want to support a small, independent, women-owned business.

A great and friendly family business! She called me immediately when I registered as a new customer…read moreonline. My medicine was ready quickly and she gave me a ton of information and instructions which I really appreciate! So much better than a Walgreens or Jewel-Osco Pharmacy!

The pharmacy is horrible even when you call you are put on a long automated message system and the…read morelady asks you impertinent questions instead of getting right to the point if you don't have a prescription number you're in trouble How about sometimes you just need to ask a question you don't have to be put through a list of questions that doesn't pertain to you I called her recently went through the long automated system they end up putting me on hold and it was 10 or 15 minutes before 11:00 a.m. and at 11:00 a.m. they get back to me and say oh yeah we're closed RUDE!

Don't bother…read more Minimal staff Understaffed , overworked , ignorant , unwilling to help are just a few words that come to mind. I could go on but why Go elsewhere

Would rate it negative if I could. Been trying not to be judgmental but 8 years of this is enough…read more one of the worse pharmacies I've ever dealt with. Their app and text features are useless and constantly give you bad info. Meds are rarely ready on time or correct.

Walgreen prescriptions are 2 1/2 times what Cosco charges and doubles what Target Charges- They do…read morenot inform uninsured patients of options. I am not insured for meds and found this out by mistake. What about the elderly person who stops taking medicine because she cannot afford the prices at her neighborhood Walgreens but does not have the ability to shop around. This is so wrong on so many levels. Neighborhood Convenience costs something but should it cost $50.00 more? I don't care what Walgreen charges there customers but shouldn't they at least inform their uninsured customers of lower pricing. We are not talking about Kleenex. I bet Walgreens advise their own families and neighbors to shop somewhere else. Regional Managers are not calling back--"they are visting stores." Store manager did call me back but bottom line he does not control pricing AND feels no responsibility to inform customers of high prescription prices. The pharmacist at this store feels the same way and has "no idea" what Cosco or Target charges for prescriptions.

Absolutely the worse pharmacy you can find. I highly advise you look elsewhere. Rude and unhelpful…read moreemployees at the pharmacy.

Five star staff rating. The Pharmacy Technicians were so kind to me, which is actually unusual at a…read morelot of pharmacies in the area (not restricted to Walgreens). They are working really hard and do a good job so I feel like this shout out is well deserved.

-1 out of 5 stars. PERIOD…read more Purchased 4 items, 3 of which were either broken, defective (As in a scented fluid leaking from the bottom, factory or likely internal store Quality Control failure), and one item completely mislabeled and drastically undersized. Due to the fluid leak, the print had literally been erased from the receipt. However, the total and individual item #s were all legible, AS WELL AS THE PRICE AND DATE. The staff was incredibly rude (all 3 involved), and a manager to resolve a simple return. Had my ID, phone #, and the debit card used for the original purchase on hand. The customer is always right, especially when it is a MASSIVE corporate entity over an incredibly mundane issue like this.

Can't even rate this pharmacy but forced to put one star. should be minus ten stars. It's the…read moreworst. They need more personnel. Their system is flawed. And should not have cashier station in complete closure for breaks, or meal times. If you're going to need your medication pick a different Walgreens. This one will walk away and leave you empty handed.

If your idea of a good time is waiting 6 hours for a prescription then this is the place to go.read more

I am a regular customer at Walgreens Pharmacy. I've been picking up my medicine for over 10 years…read more Recently, the last two years, it's been getting worse. Staff and slow workers, I understand. Today they have roughly four people working there, but they have a lack of returning after break or lunch. This has happened before, but I didn't think of anything of it and thought it was just another day. Today they will push the button when they come back after lunch 12 minutes late. And with a lot of people waiting for their medication. So I went ahead and reported them to customer service.

They have permanently closed for business. They are no longer taking orders either. They may open…read moreup on a new location if they can settle on one.

I am a self pay for any medication I need so it is extra helpful when I find a pharmacy that is…read morecheap. I called around asking for prices and was shocked to hear the prices these guys offered. CVS had one of my medications for $202 and another for $79 KMart, Walgreens, Osco, Walmart etc had then a tad cheaper, by $5 to $7 cheaper usually. This place had the following prices: $139.90 and $53.90 They also gave me a $10 discount because I drove from O'Hare to get there. Not only that, the pharmacist was extra nice. If you are a self pay, PLEASE call this pharmacy and get your discount!!!